2403 N WASHINGTON AVE, DALLAS, TX, 752043793
$42,921,280
2025 Appraised Value
↑ 22.1% from prior year
The property is materially overpriced relative to operational reality and carries refinancing risk that obscures true leverage exposure. The $49.7M estimated sale price commands a 15.9% premium over the $42.9M 2025 appraisal and an 11.4% unit premium ($203.7K vs. $182.8K comps), yet the 5.2% cap rate sits below submarket (5.42%), positioning HUE as stabilized despite selective unit-level repositioning and demonstrated operational management gaps. Google reviews reveal a management transition in June 2025 that correlates with sustained rating collapse (4.6 → 3.0 stars); pre-transition complaints center on infrastructure failures, maintenance delays, and billing breakdowns—red flags for capital preservation and tenant retention that no current staffing rebound retroactively addresses. The debt stack ($86.6M against $49.7M valuation, 1.74x LTV) masks refinancing urgency: the $34.8M BANCORP facility has no disclosed maturity and the $21.75M 2013 mortgage likely matured in 2020, suggesting patchwork recapitalization rather than cohesive financing. Demographically, the 1-mile submarket's 82.9% renter occupancy and $99.6K median income support rental demand, but 49.5% of households earn $100K+—a top-heavy, cyclically sensitive tenant base—while a 26.2% multifamily pipeline (permit-heavy through Q3 2026) will pressure rent growth precisely when the property's weak lease discipline becomes material.
Verdict: Pass. The combination of above-market valuation, hidden leverage dynamics, unresolved operational credibility gaps, and near-term supply competition makes this a watch-list reject unless acquisition price falls 12%+ and pre-June operational audit clears material capex reserves.
No notes yet
Hue at CityPlace presents a mixed-condition Class B asset built in 1999 with limited upside potential. Unit finishes remain predominantly builder-grade (10 of 13 identifiable units) with honey oak cabinets, basic white appliances, and dated subway tile bathrooms; only three units show renovation-era upgrades circa 2018-2020, indicating selective, incomplete repositioning rather than systematic capital deployment. Exterior condition is inconsistent—contemporary architectural styling and well-maintained landscaping contrast sharply with ground-level concrete showing visible staining and deferred maintenance—while interior evidence includes moisture damage under bathroom sinks and scuffed paint in 6 of 15 assessed surfaces. The 244-unit mid-rise benefits from urban CityPlace positioning but lacks competitive unit-level finishes and shows no meaningful amenity photography, suggesting either weak common areas or data capture gaps that obscure both downside risk and value-add thesis.
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No notes yet
HUE at CityPlace's Walk Score of 90 commands premium urban positioning, yet the $1,841.50 average rent appears underpriced relative to walkability and transit access (Transit Score 68, Bike Score 71). The property sits in a high-density, mixed-use corridor with immediate proximity to retail, dining, and employment—typical of Dallas urban core properties that sustain $2.0M+ rents. Either the rent reflects below-market lease-up dynamics, dated tenant base, or unit-level commoditization; upside exists through lease renewal pricing or repositioning toward walkability-conscious renters willing to forgo car dependency.
No notes yet
The 26.2% pipeline-to-inventory ratio presents meaningful downside risk, particularly given the submarket's deteriorating vacancy trend. While 64 units across 15 projects suggests fragmented competition rather than a single major threat, the pipeline is heavily concentrated in the 75215 zip code (8 of 15 permits), indicating direct competition for HUE at CityPlace's likely demographic. Most critical: permit timing is front-loaded, with only 2 projects in inspection phase as of late November 2025, suggesting 12–18 month lag before meaningful supply hits the market—coinciding with the tail end of the current cycle and near-term rent growth headwinds for this property.
| Distance | Address | Description | Status | Filed |
|---|---|---|---|---|
| 0.5 mi | 1714 RIPLEY ST | New construction of five townhomes. | Inspection Phase | Jun 19, 2024 |
| 0.5 mi | 1717 N PEAK ST | Commercial New construction of a 7-unit multi-family buil... | Payment Due | Feb 27, 2025 |
| 0.5 mi | 3608 SAN JACINTO ST | New residential townhomes | Inspection Phase | May 26, 2022 |
| 0.6 mi | 4319 SAN JACINTO ST | New Construction 9 unit multifamily. | Inspection Phase | Sep 17, 2024 |
| 0.6 mi | 4315 SAN JACINTO ST | New construction of 9 units multifamily | Payment Due | Sep 17, 2024 |
| 0.6 mi | 1902 N CARROLL AVE | New Construction of 3 story 33 townhouses with garage at ... | Inspection Phase | Jul 01, 2022 |
| 0.6 mi | 2702 MCKINNEY AVE | 2700 McKinney - 21 Story Mixed Use Tower Including Retail... | Payment Due | Jun 09, 2022 |
| 0.6 mi | 4609 MANETT ST | QTEAM MEETING 8.12.2025 (1:30 PM) new townhomes | Revisions Required | Jun 17, 2025 |
| 0.7 mi | 4475 SCURRY ST | New Construction of 18 unit Multifamily. | Inspection Phase | Oct 11, 2024 |
| 0.7 mi | 4405 SCURRY ST | Q-Team 4405 Scurry for a New, Commercial Multifamily deve... | Revisions Required | Nov 20, 2024 |
| 0.7 mi | 4315 SCURRY ST | Q Team review for East Village New Construction for 15 -... | Inspection Phase | May 04, 2022 |
| 0.7 mi | 4320 SCURRY ST | Q Team for East Village II New Construction for 3 buildin... | Inspection Phase | May 19, 2022 |
| 0.8 mi | 4704 MONARCH ST | Multifamily New Construction, 8 townhouses with 2 bedrooms | Inspection Phase | Apr 01, 2025 |
| 0.9 mi | 1722 N FITZHUGH AVE | 5 Townhome Units New Construction (Multifamily) | Plan Review | Dec 10, 2025 |
| 1.0 mi | 1000 N PEAK ST | QTEAM 1000 N Peak. New Construction of 54-unit, 3-story M... | Revisions Required | May 15, 2025 |
| 1.0 mi | 3555 DICKASON AVE | Q-Team Migrated NEW 4 LEVEL ABOVE GRADE GARAGE(1-3.5).LEV... | Payment Due | Mar 24, 2021 |
| 1.0 mi | 1255 ANNEX AVE | QTEAM MEETING 1.8.26 (1:30 PM) New Construction - Multifa... | Inspection Phase | Nov 24, 2025 |
| 1.1 mi | 1906 MOSER AVE | QTEAM MEETING 3.10.2026 (All Day) new multifamily constru... | Revisions Required | Jan 20, 2026 |
| 1.1 mi | 4918 BRYAN ST | New construction MFD, 7 dwelling units, 4918 Bryan | Inspection Phase | Jun 02, 2023 |
| 1.1 mi | 2505 TURTLE CREEK BLVD | New construction of 20-story assisted living building wit... | Inspection Phase | Aug 06, 2024 |
| 1.2 mi | 3900 LEMMON AVE | New construction of MFD project. 406 dwelling units with ... | Revisions Required | Aug 21, 2024 |
| 1.2 mi | 3031 N HARWOOD ST | QTEAM MEETING 9.4.2025 3131 N Harwood For Office and 303... | Revisions Required | Jul 21, 2025 |
| 1.3 mi | 4005 N HALL ST | QTEAM MEETING - 7.23.2025 - 8 unit multifamily new constr... | Payment Due | Jun 17, 2025 |
| 1.3 mi | 4011 N HALL ST | QTEAM MEETING 7.22.2025 - 8 unit multifamily new construc... | Payment Due | Jun 17, 2025 |
| 1.3 mi | 4013 N HALL ST | QTEAM MEETING 7.17.2025 8 unit multifamily new construction | Payment Due | Jun 17, 2025 |
| 1.4 mi | 3201 MAIN ST | QTEAM MEETING 12.3.2025 - NOT USING SB840, CONFIRMED WITH... | Application About to Expire | Oct 16, 2025 |
| 1.4 mi | 5601 BRYAN PKWY | QTEAM MEETING 9.3.2025 AM To build 5 unit condos - Total ... | Inspection Phase | Jun 30, 2025 |
| 1.4 mi | 4555 TRAVIS ST | QTEAM PROJECT The project is a mixed use project of appro... | Revisions Required | Aug 26, 2022 |
| 1.5 mi | 4330 DICKASON AVE | New construction of multi-family// 4330 Dickason. | Plan Review | Jun 29, 2022 |
| 1.5 mi | 2013 JACKSON ST | ***Manual Recreation*** 1906051126*** - New Multifamily C... | Inspection Phase | Jul 10, 2025 |
| 1.6 mi | 5731 RICHMOND AVE | QTEAM MEETING 10.21.2025 (AM) New construction of six-uni... | Inspection Phase | Sep 23, 2025 |
| 1.6 mi | 4777 N CENTRAL EXPY | New podium structured multifamily building with below gra... | Inspection Phase | Jul 02, 2024 |
| 1.6 mi | 4618 COLUMBIA AVE | Multifamily-2 New Duplex | Application About to Expire | Dec 16, 2021 |
| 1.6 mi | 720 S GOOD LATIMER EXPY | Q Team Review New construction of a 21 level residential ... | Plan Review | Jan 31, 2023 |
| 1.7 mi | 5705 LIVE OAK ST | New Construction Multifamily-5705 Live Oak | Inspection Phase | Jul 24, 2024 |
| 1.7 mi | 2811 HONDO AVE | New construction of 12 unit townhome on two lots; 6 units... | Inspection Phase | Jul 16, 2021 |
| 1.7 mi | 2723 HONDO AVE | New construction, multifamily.6 dwelling units. | Inspection Phase | Nov 27, 2024 |
| 1.7 mi | 5946 LEWIS ST | Building 5 condos -3 story. | Revisions Required | Aug 15, 2025 |
| 1.8 mi | 1701 S MALCOLM X BLVD | Q-Team Review, new Construction of two-story structure co... | Inspection Phase | Nov 18, 2021 |
| 1.8 mi | 6027 LA VISTA DR | Construct 5 Plex WOOD FRAMESTUCCO/SIDINGCONDOS WITH ATTAC... | Revisions Required | Sep 19, 2025 |
| 1.8 mi | 2314 ARROYO AVE | he proposed work includes the construction of three-story... | In Review | Sep 16, 2025 |
| 1.8 mi | 4918 EAST SIDE AVE | New construction of 5-unit townhome building | Application About to Expire | Jun 28, 2024 |
| 1.8 mi | 6001 LEWIS ST | Commercial New - Multifamily | Inspection Phase | Feb 08, 2024 |
| 1.9 mi | 2514 LUCAS DR | (1131) MULTI-FAMILY DWELLING / 5 UNIT MULTIFAMILY | Inspection Phase | Feb 24, 2025 |
| 1.9 mi | 5115 MCKINNEY AVE | New construction of mixed use building.90 multifamily uni... | Plan Review | Jul 16, 2023 |
| 2.0 mi | 4501 AFTON ST | Residential use | Inspection Phase | Nov 23, 2021 |
| 2.0 mi | 3501 ASH LN | New 293 units apartment complex with wrapping 5 story par... | Revisions Required | Aug 05, 2023 |
| 2.1 mi | 1919 S HARWOOD ST | QTEAM MEETING 1.29.2026 (1:30 PM) 4 story multifamily apa... | Revisions Required | Dec 29, 2025 |
| 2.1 mi | 6151 ORAM ST | Construction of New Multifamily Units | Permit About to Expire | Dec 23, 2024 |
| 2.2 mi | 2095 S HARWOOD ST | THE PROJECT CONSISTS OF NEW CONSTRUCTION IMPROVEMENTS FOR... | Payment Due | Jul 18, 2023 |
| 2.2 mi | 1905 CORINTH ST | QTEAM MEETING 11.6.2025 (1:30 PM) Two four story multifam... | Revisions Required | Sep 19, 2025 |
| 2.2 mi | 5810 REIGER AVE | QTEAM MEETING 11.20.2025 (9 am) New construction of group... | Inspection Phase | Oct 23, 2025 |
| 2.2 mi | 1819 LEAR ST | PROJECT CONSIST OF (2) 5 UNIT 4-STORY NEW CONSTRUCTION TO... | Revisions Required | Nov 24, 2025 |
| 2.2 mi | 6235 ORAM ST | QTEAM MEETING 1.29.2026 (9AM) 40 unit, 4 story apartment ... | Plan Review | Jan 12, 2026 |
| 2.2 mi | 2522 MERLIN ST | NEW CONSTRUCCION MULTIFAMILY | Additional Info Required | Mar 09, 2026 |
| 2.3 mi | 1900 S ERVAY ST | MANUAL CONVERSION: 1903061211 - EC, FS, FA, PL, ME, EL, G... | Inspection Phase | May 13, 2025 |
| 2.4 mi | 2220 S ERVAY ST | NEW GROUND UP MULTIFAMILY DWELLING, FIVE-STORY WITH 315 A... | Payment Due | Feb 12, 2025 |
| 2.4 mi | 1405 SEEGAR ST | (7) four story townhomes. Site development including driv... | Revisions Required | Jun 12, 2025 |
| 2.5 mi | 3000 SOUTH BLVD | CONSTRUCTION OF NEW TWO STORY STUDIO APARTMENTS | Revisions Required | Jan 21, 2025 |
| 2.5 mi | 3108 SOUTH BLVD | New 5 unit multi-family dwelling. Previous permit number:... | Revisions Required | Feb 20, 2025 |
| 2.8 mi | 3700 INWOOD RD | QTEAM MEETING Senior Living community with independent li... | Inspection Phase | May 28, 2025 |
| 2.8 mi | 2705 CLEVELAND ST | The 2705 Cleveland project is a multi-unit urban infill r... | Payment Due | Dec 22, 2025 |
| 2.9 mi | 2829 GOULD ST | The proposed work includes the construction of three-stor... | Revisions Required | Jun 26, 2025 |
| 2.9 mi | 2708 PARNELL ST | QTEAM MEETING TBD New Construction of 21 units of multifa... | Payment Due | Feb 18, 2026 |
No notes yet
Debt & Capital Stack Analysis: HUE AT CITYPLACE
The property carries $86.6M in active debt against a $49.7M estimated sale price—a 1.74x loan-to-value ratio indicating aggressive leverage that leaves minimal equity cushion for market downturns. The FHA loan (Berkadia, $30.8M at 4.51%, maturing 2061) provides stability with a 37-year runway, but the $34.8M adjustable-rate BANCORP facility originated at acquisition (2018) has no disclosed maturity and represents refinancing risk if it approaches term; combined with the $21.75M 40/86 Mortgage (2013 vintage, 7-year term likely matured by 2020), the capital structure suggests patchwork recapitalization rather than cohesive financing. Despite strong DSCR of 1.86x, the five transactions in eight years—including paired grant/quit-claim deeds at the 2018 buy-in—signals either portfolio turnover or title remediation activity; absentee corporate ownership through MFREVF and subsequent Dallas CityPlace partnerships indicates institutional/sponsor holds without operator involvement. No foreclosure deeds appear, but the missing maturity and rate data on two of three loans obscures true refinancing urgency.
No notes yet
HUE AT CITYPLACE trades at a meaningful premium to market fundamentals. The $203.7K price-per-unit exceeds submarket comps by 11.4% ($20.9K delta), yet the estimated 5.2% cap rate sits 22 bps below the 5.42% submarket average—a compressed multiple inconsistent with value-add positioning. The 50.0% opex ratio is healthy for Class B vintage stock, supporting $10.6K NOI/unit, but the $49.7M implied valuation represents a 15.9% lift over the $42.9M appraisal, signaling either aggressive underwriting or stale appraisal comparables. The 1.86x DSCR and 4.1% vacancy provide cushion, but the property is priced as stabilized rather than value-creation opportunity.
Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.
Based on most recent loan: $34,800,000 (Jan 2018, attom)
Computed from nearby properties within 3 miles of similar vintage
No notes yet
HUE at CityPlace is a 244-unit, 4-story mid-rise apartment built in 1999 with brick exterior and wood-frame construction, totaling 281.6K SF gross building area. The property is classified as excellent quality in good condition with a 90 walk score, indicating strong urban accessibility in Dallas. Parking type and unit-level finishes are not specified in available data, and utility and pet policies require clarification. The 3.3 Google rating warrants further investigation into operational or tenant satisfaction issues.
No notes yet
Rent trajectory is volatile with wide unit-level dispersion; meaningful upward pressure offset by aggressive concessions. Recent 1BR leases range $1,340–$2,030, while 2BR trades $1,810–$2,555, indicating inconsistent pricing discipline or unit-quality mix variation—asking rents ($1,627.5 for 1BR, $2,162.5 for 2BR) sit 5.9% above and 1.4% above submarket benchmarks ($1,635, $2,134), but transaction scatter suggests actual achievable rents lack that consistency. The 4-week free rent concession mirrors market conditions but persists across recent snapshots, signaling the property is competing on terms rather than base rent. With only 10 active listings against 244 units and zero availability logged in snapshots, either occupancy is genuinely tight or the data capture is incomplete; either way, the 8.98% submarket growth rate is not yet visible in this property's spreads.
Estimated from listed vacancies vs total units
| Unit | Beds | Baths | Sqft | Rent | Status | Listed | Days |
|---|---|---|---|---|---|---|---|
| 2BR | 3 | 1,875 | $2,555 | Active | Apr 5 | 1 | |
|
Apr $2,555
|
|||||||
| 2BR | 3 | 1,358 | $2,035 | Active | Apr 5 | 1 | |
|
Jan $2,200
→
Feb $2,200
→
Feb $2,200
→
Feb $2,255
→
Mar $2,255
→
Mar $2,065
→
Mar $2,035
→
Apr $2,035
(↓7.5%)
|
|||||||
| 2BR | 3 | 1,358 | $2,035 | Active | Apr 5 | 1 | |
|
Dec $2,140
→
Jan $2,200
→
Feb $2,230
→
Feb $2,230
→
Mar $2,255
→
Mar $2,065
→
Apr $2,035
(↓4.9%)
|
|||||||
| 1BR | 1 | 563 | $2,030 | Active | Apr 6 | 1 | |
|
Mar $2,030
→
Apr $2,030
(↑0.0%)
|
|||||||
| 2BR | 3 | 1,358 | $2,025 | Active | Apr 5 | 1 | |
|
Apr $2,025
|
|||||||
| 1BR | 1 | 741 | $1,710 | Active | Apr 6 | 1 | |
|
Sep $1,385
→
Jan $1,470
→
Feb $1,315
→
Mar $1,495
→
Apr $1,710
(↑23.5%)
|
|||||||
| 1BR | 1 | 741 | $1,690 | Active | Apr 6 | 1 | |
|
Mar $1,470
→
Mar $1,470
→
Apr $1,690
(↑15.0%)
|
|||||||
| 1BR | 1 | 699 | $1,625 | Active | Apr 5 | 1 | |
|
Mar $1,410
→
Apr $1,625
(↑15.2%)
|
|||||||
| 1BR | 1 | 563 | $1,510 | Active | Apr 8 | 364 | |
|
Apr $1,510
|
|||||||
| 1BR | 1 | 600 | $1,200 | Active | Sep 19 | 200 | |
|
Sep $1,200
|
|||||||
| Apt 468 | 3BR | 2 | 1,492 | $4,356 | Inactive | Feb 7 | 365 |
| Apt 229 | 2BR | 2 | 1,875 | $3,357 | Inactive | Oct 27 | 606 |
| Apt 227 | 2BR | 2 | 1,875 | $3,206 | Inactive | Oct 27 | 512 |
| Apt 223 | 2BR | 2 | 1,358 | $2,888 | Inactive | Oct 5 | 170 |
| Apt 404 | 3BR | 2 | 1,396 | $2,802 | Inactive | Oct 27 | 423 |
| 2BR | 3 | 1,875 | $2,770 | Inactive | Mar 12 | 1 | |
|
Feb $2,810
→
Feb $2,810
→
Feb $2,770
→
Feb $2,770
→
Mar $2,770
→
Mar $2,770
→
Mar $2,770
(↓1.4%)
|
|||||||
| 3BR | 2 | 1,492 | $2,720 | Inactive | May 21 | 1 | |
|
May $2,720
|
|||||||
| Apt 233 | 2BR | 2 | 1,358 | $2,695 | Inactive | Feb 12 | 31 |
| Apt 225 | 2BR | 2 | 1,358 | $2,627 | Inactive | Aug 3 | 17 |
| Apt 467 | 3BR | 2 | 1,396 | $2,539 | Inactive | Mar 14 | 405 |
| Apt 204 | 3BR | 2 | 1,396 | $2,503 | Inactive | Aug 29 | 1 |
| Apt 221 | 2BR | 2 | 1,331 | $2,493 | Inactive | Mar 2 | 160 |
| Apt 183 | 2BR | 2 | 1,059 | $2,457 | Inactive | Mar 4 | 158 |
| Apt 205 | 2BR | 2 | 1,875 | $2,451 | Inactive | May 1 | 591 |
| Apt 239 | 2BR | 2 | 1,875 | $2,451 | Inactive | Nov 22 | 750 |
| Apt 447 | 2BR | 2 | 1,205 | $2,414 | Inactive | Jul 15 | 19 |
| Apt 370 | 2BR | 2 | 1,205 | $2,358 | Inactive | Nov 12 | 627 |
| Apt 368 | 3BR | 2 | 1,492 | $2,334 | Inactive | May 15 | 365 |
| 3BR | 2 | 1,396 | $2,295 | Inactive | Dec 27 | 1 | |
|
Dec $2,325
→
Dec $2,295
(↓1.3%)
|
|||||||
| 3BR | 2 | 1,492 | $2,282 | Inactive | Sep 21 | 1 | |
|
Sep $2,282
|
|||||||
| 2BR | 3 | 1,358 | $2,280 | Inactive | Feb 3 | 1 | |
|
Dec $2,140
→
Dec $2,140
→
Jan $2,280
→
Jan $2,280
→
Feb $2,280
(↑6.5%)
|
|||||||
| Apt 418 | 2BR | 2 | 1,084 | $2,257 | Inactive | Oct 9 | 312 |
| 3BR | 2 | 1,492 | $2,230 | Inactive | Sep 21 | 1 | |
|
Sep $2,230
|
|||||||
| Apt 207 | 2BR | 2 | 1,358 | $2,191 | Inactive | Aug 3 | 36 |
| Apt 168 | 3BR | 2 | 1,492 | $2,184 | Inactive | May 17 | 362 |
| 3BR | 2 | 1,492 | $2,160 | Inactive | Feb 4 | 1 | |
|
May $2,575
→
May $2,730
→
May $2,730
→
Jun $2,735
→
Dec $2,425
→
Jan $2,160
→
Feb $2,160
(↓16.1%)
|
|||||||
| 2BR | 2 | 1,205 | $2,145 | Inactive | Dec 27 | 1 | |
|
Dec $1,755
→
Dec $2,145
(↑22.2%)
|
|||||||
| Apt 104 | 3BR | 2 | 1,396 | $2,108 | Inactive | Apr 1 | 581 |
| Apt 174 | 3BR | 2 | 1,396 | $2,108 | Inactive | Mar 2 | 609 |
| 2BR | 2 | 1,130 | $2,104 | Inactive | Jun 13 | 1 | |
|
May $2,014
→
May $2,114
→
Jun $2,104
→
Jun $2,104
(↑4.5%)
|
|||||||
| Apt 172 | 2BR | 2 | 1,130 | $2,100 | Inactive | Nov 23 | 415 |
| 2BR | 2 | 1,130 | $2,094 | Inactive | May 27 | 1 | |
|
May $2,094
|
|||||||
| 3BR | 2 | 1,396 | $2,090 | Inactive | Mar 8 | 1 | |
|
Mar $2,090
|
|||||||
| 2BR | 2 | 981 | $2,090 | Inactive | Apr 3 | 1 | |
|
Mar $1,810
→
Mar $1,810
→
Apr $2,090
(↑15.5%)
|
|||||||
| 2BR | 2 | 1,130 | $2,089 | Inactive | Jun 6 | 1 | |
|
May $1,979
→
Jun $2,089
→
Jun $2,089
(↑5.6%)
|
|||||||
| Apt 158 | 3BR | 2 | 1,492 | $2,068 | Inactive | Jun 2 | 365 |
| 3BR | 2 | 1,396 | $2,060 | Inactive | Feb 3 | 1 | |
|
Jan $2,060
→
Feb $2,060
(↑0.0%)
|
|||||||
| Apt 147 | 2BR | 2 | 1,205 | $2,059 | Inactive | Oct 5 | 24 |
| Apt 235 | 2BR | 2 | 1,358 | $2,051 | Inactive | Mar 10 | 14 |
| 2BR | 2 | 1,130 | $2,049 | Inactive | Jun 5 | 1 | |
|
May $1,994
→
May $2,094
→
Jun $2,049
(↑2.8%)
|
|||||||
| Apt 145 | 2BR | 2 | 1,205 | $2,042 | Inactive | Apr 6 | 365 |
| Apt 118 | 2BR | 2 | 1,294 | $2,016 | Inactive | Jul 19 | 373 |
| Apt 213 | 2BR | 2 | 1,358 | $1,977 | Inactive | Mar 11 | 365 |
| Apt 320 | 2BR | 2 | 1,084 | $1,956 | Inactive | Mar 3 | 163 |
| Apt 120 | 2BR | 2 | 1,294 | $1,938 | Inactive | Mar 18 | 616 |
| 2BR | 2 | 1,205 | $1,930 | Inactive | Feb 5 | 1 | |
|
Jan $1,930
→
Jan $1,930
→
Feb $1,930
(↑0.0%)
|
|||||||
| Apt 136 | 1BR | 1 | 981 | $1,925 | Inactive | Dec 9 | 671 |
| # 1 | 1BR | 1 | 1,370 | $1,924 | Inactive | Mar 2 | 160 |
| 2BR | 2 | 1,084 | $1,920 | Inactive | Jun 6 | 1 | |
|
Jun $1,920
|
|||||||
| 2BR | 2 | 1,205 | $1,900 | Inactive | Feb 2 | 1 | |
|
Jan $1,900
→
Jan $1,900
→
Feb $1,900
(↑0.0%)
|
|||||||
| Apt 270 | 2BR | 2 | 1,205 | $1,897 | Inactive | Apr 12 | 372 |
| 2BR | 2 | 1,205 | $1,895 | Inactive | Mar 12 | 1 | |
|
Feb $1,870
→
Feb $1,895
→
Mar $1,895
→
Mar $1,895
(↑1.3%)
|
|||||||
| Apt 116 | 1BR | 1 | 981 | $1,894 | Inactive | Nov 22 | 638 |
| Apt 143 | 2BR | 2 | 1,084 | $1,888 | Inactive | Nov 13 | 25 |
| Apt 469 | 2BR | 2 | 1,130 | $1,884 | Inactive | Aug 31 | 1 |
| Apt 245 | 2BR | 2 | 1,205 | $1,884 | Inactive | Apr 6 | 307 |
| Apt 345 | 2BR | 2 | 1,205 | $1,884 | Inactive | Feb 7 | 365 |
| Apt 247 | 2BR | 2 | 1,205 | $1,884 | Inactive | Feb 6 | 365 |
| 2BR | 2 | 1,084 | $1,875 | Inactive | May 31 | 1 | |
|
May $1,875
|
|||||||
| Apt 267 | 3BR | 2 | 1,396 | $1,873 | Inactive | Aug 22 | 284 |
| Apt 167 | 3BR | 2 | 1,396 | $1,873 | Inactive | Jun 1 | 365 |
| Apt 359 | 2BR | 2 | 1,130 | $1,847 | Inactive | Mar 14 | 401 |
| Apt 252 | 2BR | 2 | 1,130 | $1,832 | Inactive | Mar 9 | 55 |
| Apt 269 | 2BR | 2 | 1,130 | $1,828 | Inactive | Aug 31 | 1 |
| Apt 126 | 1BR | 1 | 981 | $1,828 | Inactive | Mar 31 | 342 |
| Apt 439 | 1BR | 1 | 918 | $1,822 | Inactive | Oct 28 | 441 |
| Apt 452 | 2BR | 2 | 1,130 | $1,818 | Inactive | Mar 3 | 631 |
| Apt 274 | 3BR | 2 | 1,396 | $1,802 | Inactive | Mar 14 | 148 |
| Apt 151 | 2BR | 2 | 1,084 | $1,791 | Inactive | Jul 19 | 374 |
| 2BR | 2 | 1,205 | $1,779 | Inactive | Oct 1 | 1 | |
|
Sep $1,779
→
Oct $1,779
(↑0.0%)
|
|||||||
| Apt 365 | 2BR | 2 | 1,130 | $1,776 | Inactive | Nov 22 | 437 |
| Apt 459 | 2BR | 2 | 1,130 | $1,766 | Inactive | Jun 2 | 365 |
| Apt 234 | 1BR | 1 | 741 | $1,766 | Inactive | Nov 8 | 355 |
| 2BR | 2 | 1,205 | $1,764 | Inactive | Sep 21 | 1 | |
|
Sep $1,764
|
|||||||
| Apt 473 | 1BR | 1 | 699 | $1,764 | Inactive | Apr 8 | 127 |
| Apt 362 | 1BR | 1 | 804 | $1,758 | Inactive | Oct 22 | 207 |
| Apt 472 | 2BR | 2 | 1,130 | $1,750 | Inactive | Apr 29 | 3 |
| 1BR | 1 | 981 | $1,740 | Inactive | Feb 4 | 1 | |
|
Jan $1,740
→
Jan $1,740
→
Feb $1,740
(↑0.0%)
|
|||||||
| Apt 364 | 1BR | 1 | 804 | $1,735 | Inactive | May 14 | 224 |
| Apt 170 | 2BR | 2 | 1,205 | $1,731 | Inactive | Sep 15 | 1 |
| Apt 421 | 1BR | 1 | 699 | $1,729 | Inactive | Jun 25 | 17 |
| 2BR | 2 | 1,084 | $1,720 | Inactive | Mar 11 | 1 | |
|
Feb $1,720
→
Feb $1,720
→
Mar $1,720
→
Mar $1,720
(↑0.0%)
|
|||||||
| Apt 429 | 1BR | 1 | 918 | $1,717 | Inactive | Feb 7 | 365 |
| Apt 343 | 2BR | 2 | 1,084 | $1,716 | Inactive | Aug 11 | 1 |
| Apt 352 | 2BR | 2 | 1,130 | $1,716 | Inactive | Aug 9 | 1 |
| Apt 430 | 1BR | 1 | 741 | $1,714 | Inactive | Dec 9 | 414 |
| Apt 108 | 1BR | 1 | 981 | $1,707 | Inactive | Feb 24 | 365 |
| 2BR | 2 | 1,084 | $1,700 | Inactive | Mar 11 | 1 | |
|
Feb $1,700
→
Feb $1,700
→
Mar $1,700
→
Mar $1,700
(↑0.0%)
|
|||||||
| 2BR | 2 | 1,205 | $1,699 | Inactive | Oct 1 | 1 | |
|
Oct $1,699
|
|||||||
| Apt 372 | 2BR | 2 | 1,130 | $1,696 | Inactive | Aug 11 | 1 |
| Apt 351 | 2BR | 2 | 1,084 | $1,691 | Inactive | Aug 11 | 1 |
| Apt 124 | 1BR | 1 | 981 | $1,691 | Inactive | Feb 16 | 2 |
| 2BR | 2 | 1,130 | $1,688 | Inactive | Sep 30 | 1 | |
|
Sep $1,688
|
|||||||
| # 331 | 1BR | 1 | 928 | $1,678 | Inactive | Mar 2 | 160 |
| Apt 419 | 1BR | 1 | 830 | $1,668 | Inactive | Mar 2 | 160 |
| 2BR | 2 | 1,130 | $1,665 | Inactive | Dec 27 | 1 | |
|
Dec $1,665
|
|||||||
| Apt 243 | 2BR | 2 | 1,084 | $1,662 | Inactive | Mar 11 | 365 |
| Apt 464 | 1BR | 1 | 804 | $1,660 | Inactive | Oct 28 | 580 |
| Apt 466 | 1BR | 1 | 804 | $1,659 | Inactive | Oct 27 | 457 |
| 2BR | 2 | 1,084 | $1,656 | Inactive | Sep 21 | 1 | |
|
Sep $1,656
|
|||||||
| Apt 210 | 1BR | 1 | 741 | $1,653 | Inactive | Jan 21 | 263 |
| Apt 114 | 1BR | 1 | 981 | $1,650 | Inactive | Dec 21 | 231 |
| Apt 110 | 1BR | 1 | 981 | $1,643 | Inactive | Oct 28 | 285 |
| Apt 152 | 2BR | 2 | 1,130 | $1,636 | Inactive | Sep 13 | 1 |
| Apt 119 | 1BR | 1 | 830 | $1,628 | Inactive | Mar 4 | 158 |
| 2BR | 2 | 1,130 | $1,624 | Inactive | Sep 21 | 1 | |
|
Sep $1,624
|
|||||||
| Apt 360 | 1BR | 1 | 804 | $1,603 | Inactive | Aug 28 | 1 |
| Apt 129 | 1BR | 1 | 928 | $1,603 | Inactive | Mar 2 | 160 |
| Apt 426 | 1BR | 1 | 741 | $1,598 | Inactive | Mar 2 | 371 |
| Apt 242 | 1BR | 1 | 804 | $1,594 | Inactive | Mar 11 | 365 |
| Apt 262 | 1BR | 1 | 804 | $1,591 | Inactive | Mar 26 | 365 |
| Apt 203 | 1BR | 1 | 804 | $1,591 | Inactive | Mar 26 | 365 |
| Apt 431 | 1BR | 1 | 699 | $1,588 | Inactive | Oct 5 | 371 |
| Apt 460 | 1BR | 1 | 804 | $1,587 | Inactive | Jul 19 | 375 |
| Apt 428 | 1BR | 1 | 741 | $1,582 | Inactive | Oct 27 | 545 |
| Apt 405 | 1BR | 1 | 918 | $1,580 | Inactive | Jun 2 | 365 |
| Apt 253 | 1BR | 1 | 563 | $1,569 | Inactive | Aug 30 | 1 |
| Apt 112 | 1BR | 1 | 981 | $1,568 | Inactive | Jul 12 | 365 |
| Apt 417 | 1BR | 1 | 918 | $1,565 | Inactive | Nov 8 | 746 |
| Apt 156 | 1BR | 1 | 563 | $1,562 | Inactive | Aug 26 | 1 |
| 1BR | 1 | 563 | $1,555 | Inactive | Apr 2 | 1 | |
|
Jan $1,245
→
Jan $1,245
→
Jan $1,245
→
Jan $1,245
→
Feb $1,185
→
Feb $1,315
→
Feb $1,315
→
Mar $1,315
→
Mar $1,340
→
Mar $1,340
→
Apr $1,555
(↑24.9%)
|
|||||||
| Apt 336 | 1BR | 1 | 741 | $1,548 | Inactive | Nov 22 | 655 |
| Apt 414 | 1BR | 1 | 741 | $1,538 | Inactive | Aug 25 | 1 |
| Apt 177 | 1BR | 1 | 722 | $1,538 | Inactive | Mar 3 | 159 |
| Apt 260 | 1BR | 1 | 804 | $1,536 | Inactive | Jul 19 | 375 |
| Apt 312 | 1BR | 1 | 741 | $1,498 | Inactive | Jan 13 | 25 |
| 1BR | 1 | 699 | $1,495 | Inactive | May 26 | 1 | |
|
May $1,495
|
|||||||
| Apt 341 | 1BR | 1 | 602 | $1,492 | Inactive | Mar 2 | 160 |
| 1BR | 1 | 741 | $1,490 | Inactive | Mar 26 | 1 | |
|
Mar $1,490
→
Mar $1,490
(↑0.0%)
|
|||||||
| Apt 427 | 1BR | 1 | 918 | $1,482 | Inactive | Oct 28 | 285 |
| Apt 173 | 1BR | 1 | 699 | $1,481 | Inactive | May 18 | 311 |
| Apt 171 | 1BR | 1 | 699 | $1,468 | Inactive | Jan 10 | 28 |
| Apt 409 | 1BR | 1 | 699 | $1,468 | Inactive | May 17 | 231 |
| Apt 216 | 1BR | 1 | 741 | $1,464 | Inactive | Jul 19 | 375 |
| Apt 214 | 1BR | 1 | 741 | $1,464 | Inactive | Jul 19 | 374 |
| Apt 155 | 1BR | 1 | 563 | $1,462 | Inactive | May 15 | 66 |
| Apt 436 | 1BR | 1 | 741 | $1,457 | Inactive | Oct 5 | 42 |
| Apt 166 | 1BR | 1 | 804 | $1,445 | Inactive | Jun 2 | 365 |
| Apt 322 | 1BR | 1 | 741 | $1,445 | Inactive | Nov 13 | 97 |
| Apt 328 | 1BR | 1 | 741 | $1,441 | Inactive | Jun 20 | 37 |
| 1BR | 1 | 804 | $1,435 | Inactive | Dec 20 | 1 | |
|
Oct $1,516
→
Dec $1,435
(↓5.3%)
|
|||||||
| Apt 257 | 1BR | 1 | 563 | $1,432 | Inactive | Jun 17 | 406 |
| Apt 238 | 1BR | 1 | 741 | $1,432 | Inactive | Feb 24 | 365 |
| Apt 334 | 1BR | 1 | 741 | $1,432 | Inactive | Jan 10 | 45 |
| 1BR | 1 | 804 | $1,425 | Inactive | Jun 1 | 1 | |
|
Jun $1,425
|
|||||||
| Apt 264 | 1BR | 1 | 804 | $1,424 | Inactive | Jun 18 | 365 |
| Apt 164 | 1BR | 1 | 804 | $1,424 | Inactive | Jan 10 | 159 |
| Apt 160 | 1BR | 1 | 804 | $1,424 | Inactive | Jun 17 | 365 |
| Apt 271 | 1BR | 1 | 699 | $1,424 | Inactive | May 15 | 188 |
| Apt 226 | 1BR | 1 | 741 | $1,412 | Inactive | Aug 11 | 1 |
| 1BR | 1 | 741 | $1,411 | Inactive | Oct 1 | 1 | |
|
Oct $1,411
|
|||||||
| 1BR | 1 | 699 | $1,411 | Inactive | Sep 30 | 1 | |
|
Sep $1,411
|
|||||||
| 1BR | 1 | 563 | $1,405 | Inactive | Jun 12 | 1 | |
|
May $1,245
→
May $1,400
→
May $1,405
→
Jun $1,405
→
Jun $1,405
(↑12.9%)
|
|||||||
| 1BR | 1 | 563 | $1,405 | Inactive | Jun 1 | 1 | |
|
May $1,400
→
May $1,400
→
Jun $1,405
(↑0.4%)
|
|||||||
| Apt 373 | 1BR | 1 | 699 | $1,401 | Inactive | Feb 7 | 16 |
| 1BR | 1 | 741 | $1,399 | Inactive | Sep 30 | 1 | |
|
Sep $1,399
→
Sep $1,399
(↑0.0%)
|
|||||||
| Apt 303 | 1BR | 1 | 804 | $1,399 | Inactive | Jun 18 | 23 |
| Apt 408 | 1BR | 1 | 741 | $1,398 | Inactive | Jan 24 | 15 |
| 1BR | 1 | 741 | $1,391 | Inactive | Sep 25 | 1 | |
|
Sep $1,391
|
|||||||
| Apt 407 | 1BR | 1 | 699 | $1,391 | Inactive | Mar 15 | 273 |
| BR | 1 | 510 | $1,390 | Inactive | Oct 1 | 1 | |
|
Oct $1,390
|
|||||||
| Apt 275 | 1BR | 1 | 699 | $1,387 | Inactive | Apr 6 | 13 |
| Apt 422 | 1BR | 1 | 741 | $1,385 | Inactive | Sep 18 | 1 |
| Apt 461 | 1BR | 1 | 563 | $1,381 | Inactive | Apr 20 | 7 |
| 1BR | 1 | 741 | $1,380 | Inactive | Feb 5 | 1 | |
|
Sep $1,411
→
Jan $1,380
→
Jan $1,380
→
Feb $1,380
(↓2.2%)
|
|||||||
| Apt 475 | 1BR | 1 | 699 | $1,377 | Inactive | Feb 22 | 365 |
| Apt 438 | 1BR | 1 | 741 | $1,377 | Inactive | Nov 13 | 52 |
| Apt 103 | 1BR | 1 | 804 | $1,373 | Inactive | Jul 16 | 357 |
| 1BR | 1 | 563 | $1,355 | Inactive | Mar 11 | 1 | |
|
Feb $1,355
→
Mar $1,355
→
Mar $1,355
(↑0.0%)
|
|||||||
| 1BR | 1 | 741 | $1,346 | Inactive | Sep 21 | 1 | |
|
Sep $1,346
|
|||||||
| 1BR | 1 | 741 | $1,345 | Inactive | Jan 9 | 1 | |
|
Jan $1,345
|
|||||||
| Apt 366 | 1BR | 1 | 804 | $1,344 | Inactive | Jul 6 | 365 |
| Apt 435 | 1BR | 1 | 699 | $1,342 | Inactive | Aug 23 | 48 |
| Apt 411 | 1BR | 1 | 699 | $1,342 | Inactive | Sep 10 | 28 |
| 1BR | 1 | 699 | $1,340 | Inactive | May 12 | 1 | |
|
May $1,340
|
|||||||
| Apt 222 | 1BR | 1 | 741 | $1,338 | Inactive | Jul 12 | 365 |
| Apt 316 | 1BR | 1 | 741 | $1,322 | Inactive | May 8 | 240 |
| Apt 332 | 1BR | 1 | 741 | $1,318 | Inactive | Jul 12 | 365 |
| 1BR | 1 | 741 | $1,310 | Inactive | Feb 13 | 1 | |
|
Feb $1,310
|
|||||||
| Apt 441 | 1BR | 1 | 699 | $1,308 | Inactive | Jul 11 | 365 |
| Apt 371 | 1BR | 1 | 699 | $1,306 | Inactive | Jun 18 | 365 |
| 1BR | 1 | 741 | $1,295 | Inactive | Feb 20 | 1 | |
|
Feb $1,405
→
Feb $1,295
→
Feb $1,295
(↓7.8%)
|
|||||||
| 1BR | 1 | 741 | $1,295 | Inactive | Feb 18 | 1 | |
|
Feb $1,295
|
|||||||
| Apt 208 | 1BR | 1 | 741 | $1,290 | Inactive | Mar 2 | 651 |
| Apt 261 | 1BR | 1 | 563 | $1,284 | Inactive | Jul 14 | 20 |
| Apt 415 | 1BR | 1 | 699 | $1,283 | Inactive | Jul 12 | 365 |
| Apt 413 | 1BR | 1 | 699 | $1,283 | Inactive | Jul 10 | 365 |
| Apt 357 | 1BR | 1 | 563 | $1,280 | Inactive | Mar 31 | 131 |
| Apt 255 | 1BR | 1 | 563 | $1,279 | Inactive | Aug 22 | 17 |
| Apt 375 | 1BR | 1 | 699 | $1,272 | Inactive | Oct 11 | 23 |
| 1BR | 1 | 563 | $1,269 | Inactive | Sep 24 | 1 | |
|
Sep $1,269
|
|||||||
| Apt 153 | 1BR | 1 | 563 | $1,265 | Inactive | Aug 23 | 14 |
| Apt 154 | 1BR | 1 | 563 | $1,264 | Inactive | Jul 14 | 19 |
| Apt 402 | 1BR | 1 | 699 | $1,261 | Inactive | Oct 29 | 284 |
| 1BR | 1 | 563 | $1,255 | Inactive | Dec 27 | 1 | |
|
Sep $1,248
→
Dec $1,255
(↑0.6%)
|
|||||||
| Apt 353 | 1BR | 1 | 563 | $1,244 | Inactive | Aug 10 | 1 |
| Apt 363 | 1BR | 1 | 563 | $1,239 | Inactive | Aug 10 | 1 |
| Apt 444 | 1BR | 1 | 563 | $1,234 | Inactive | Feb 24 | 365 |
| Apt 453 | 1BR | 1 | 563 | $1,226 | Inactive | Apr 8 | 123 |
| Apt 442 | 1BR | 1 | 804 | $1,225 | Inactive | Nov 22 | 260 |
| 1BR | 1 | 563 | $1,223 | Inactive | Sep 23 | 1 | |
|
Sep $1,223
|
|||||||
| Apt 456 | 1BR | 1 | 563 | $1,222 | Inactive | Sep 20 | 1 |
| Apt 471 | 1BR | 1 | 699 | $1,220 | Inactive | Dec 10 | 242 |
| Apt 254 | 1BR | 1 | 563 | $1,197 | Inactive | Aug 22 | 73 |
| 1BR | 1 | 563 | $1,185 | Inactive | Feb 17 | 1 | |
|
Feb $1,185
→
Feb $1,185
(↑0.0%)
|
|||||||
| Apt 157 | 1BR | 1 | 563 | $1,174 | Inactive | Oct 27 | 756 |
| 1BR | 1 | 565 | $1,010 | Inactive | Sep 19 | 124 | |
|
Sep $1,224
→
Sep $1,010
(↓17.5%)
|
|||||||
No notes yet
Affordability and Rent Support: The 1-mile submarket's $1.8K rent commands a 22.7% affordability ratio against a $99.6K median household income—tight but serviceable for the area's renter base. However, the property's rent-to-income efficiency improves meaningfully in the 3-mile ($20.2%) and 5-mile ($19.4%) rings, suggesting strong competitive positioning relative to area purchasing power.
Renter Concentration and Demand Depth: The 1-mile core's 82.9% renter occupancy is exceptionally high, indicating dense, sustained multifamily demand; this drops to 70.3% at 3 miles and 63.2% at 5 miles, confirming HUE sits in a true urban rental hub rather than a fringe market. The 29.9% of 1-mile households earning $150K+ signals affluent renter capture—not workforce housing—which justifies the rent level but creates exposure to economic cyclicality.
Demographic Skew and Saturation Risk: Income distribution heavily loads toward $100K+ earners (49.5% of 1-mile households), with minimal participation from sub-$50K cohorts (21.8%). This top-heavy profile limits downmarket resilience but confirms the property targets professionals, likely downtown/CityPlace-adjacent white-collar employment. The 1.61 avg household size in the 1-mile radius is atypically low, reinforcing a singles/couples-only tenant pool rather than family renters.
Growth and Demand Trajectory: Population flatlines across radii (no growth data provided), but the persistently high median incomes and renter concentration at the 1-mile core suggest this is an established, stable submarket rather than a growth driver—rely on lease rate and pricing power, not unit absorption growth.
Source: US Census ACS 5-Year Estimates (2023) · 11 tracts (1mi)
No notes yet
HUE at CityPlace is heavily skewed toward 1BR units (52.9% of stock), creating concentration risk in a single tenant demographic. The 1BR/2BR rent spread of $535 ($1.6K vs. $2.2K) is modest relative to the 2.3x difference in square footage, suggesting weak pricing power on larger units or depressed 2BR demand. This profile favors young professionals and early-stage households rather than families, which may limit tenant retention and lease renewal optionality during economic softness. The 19 three-bedroom units (7.8%) underrepresent family demand and likely trade at a discount to market rents in a Dallas submarket increasingly competing for this demographic.
Estimated from 214 listed units (87.7% of 244 total)
No notes yet
No notes yet
Appraisal Value & Trend
The property appraised at $42.9M in 2025—a 22.1% YoY jump—reflecting recent market strength in the Dallas multifamily corridor. At $175.8K per unit, the valuation sits at a material premium to stabilized comps, suggesting either strong operational performance or post-renovation appeal. The land-to-improvement ratio of 24.3% is typical for a 1999-built asset; limited redevelopment upside unless significant value-add through unit-level capex exists. Without prior-year appraisals, the trajectory cannot be assessed, but the current spike warrants verification against actual rent growth and occupancy to confirm whether it reflects operational fundamentals or market euphoria.
| Year | Total Value | Change |
|---|---|---|
| 2025 | $42,921,280 | +22.1% |
No notes yet
Rating collapse signals operational transition risk. The property plummeted from 4.6 to 3.0 stars over six months, driven by a sharp spike in 1-star reviews (43 of 133 total). Recent narratives split sharply: post-management change reviews (June 2025 onward) consistently praise responsiveness and tenant relations, while pre-June complaints center on unresponsiveness, maintenance delays (pool closed May–December), infrastructure failures (11-hour power outage), and billing disputes. The dichotomy suggests either genuine management transition execution or review date credibility issues, but the frequency of specific operational failures (utility outages, amenity closures, communication breakdowns) in older reviews undermines confidence in historical property management quality and capital preservation during the prior regime. Current staffing praise doesn't retroactively address the maintenance and systems reliability gaps that likely drove occupancy and renewals.
132 reviews total
Miana, Kedra and Sarah are absolutely amazing. I needed to move on a very tight timeline (less than a week from when i applied!) and the Broadstone team made it happen. Truly amazing service that i would not expect from any apartment complex, they really have their systems and processes organized to a T. They are super personable as well and i had a million questions and concerns. They reassured me throughout the entire process and i am so excited to live here. Thank you ladies!!
Just wanted to add - 3 months in and still so happy! I rarely have issues here (and there is never anything serious or genuinely concerning) but if something comes up I don’t worry at all knowing I have Miana and Kedra! They are so sweet and go above and beyond every time
Owner response
Hi Paige, thank you for sharing that our team was able to assist you efficiently and make your move seamless. It's great to know that their support and organization made a positive impact on your transition. We look forward to having you as part of our community.
Sincerely,
The Broadstone Paragon Management Team
Owner response
Thank you for your positive rating! We appreciate your support and are glad to have you as part of our community.
Sincerely,
The Broadstone Paragon Management Team
if you wanna live next to section 8 this is your place!
Owner response
Thank you for sharing your experience. We strive to create a welcoming environment for everyone and take all feedback seriously. Please feel free to contact our office at +1 214-765-5843 or broadstoneparagonmgr@willowbridgepc.com to discuss your concerns further.
Sincerely,
The Broadstone Paragon Management Team
The pool, a utility I pay for, has been closed since May. It is December now. The power in this building has been out for 11 hours, and considering it is 11pm with no signs of a fix anytime soon, the power will be out until morning. When the building power goes out, everything stops working: The wifi, the lights in the hallway, the garage gates, the side swing gates, and even pedestrian access gates. Anyone, with the cover of complete darkness, could enter my apartment from the street, walk up to my door and kick it down. I cannot convey how dark the hallways are. I can't even see my own hands. Office staff gave one update 2 hours into the power outage, projecting a fix by 5 pm. It is 11:15, and I'm going to bed with 0 security. This is not an emotionally charged rant of allegations and falsehoods. My statements are merely accurate and factual observations of the current situation. Take this review as you will.
Maintenance crew is superb though.
Owner response
Hi James, we sincerely apologize for the inconvenience and frustration caused by the prolonged pool closure and power outage. We understand the importance of these amenities and the impact on your daily life. Please contact our office at 214-765-5843 or broadstoneparagonmgr@willowbridgepc.com so we can address your concerns directly. We appreciate your kind words about our maintenance crew and are committed to improving your experience.
Sincerely,
The Broadstone Paragon Management Team
Owner response
Hi Wendell, thank you for reviewing Broadstone Paragon. We'll continue to do our best and are always available at our office if we can ever assist you with anything.
Sincerely,
The Broadstone Paragon Management Team
No notes yet
No notes yet