New management is terrible. Very poor customer service. Filthy interior, especially the parking garages. Dog remains and pee scattered all over the place, even indoors. Battered and chipped window seals, unpleasant smells often come out of nowhere and linger for days, spilled drinks stain the walkways, trash and debris littered quite literally at every turn, only one pool is swimmable, the other one is filthy. Rooms are okay, definitely not worth the money we’re spending, would not recommend this place. These are pictures I took TODAY, all within walking distance of each other on the third floor. Just disgusting. Insect infestation waiting to happen.

Toured this place with my girlfriend and had a very unprofessional interaction with management. As the leasing agent was showing us around, we made our way into the elevator with 2 men, one of them being the leasing manager. As we left the elevator, they decided it was appropriate to make a comment about her “cake” as we walked away from them. On top of that, we found 2 dead roaches in the one unit we saw. Recommend taking your business elsewere.

2nd UPDATE: Still nothing has changed, dog poop all over the grounds, around both buildings. Security is shit with exterior lights out, doors left open or do not lock. Open access for anyone to enter the buildings. Now we have stray cats running around to add to the parasites that are breeding with all the other shit. Coyotes, continue to be seen running around. Where the river runs behind building one is floating and covered in garbage. Again a breeding ground for health concerns. We received an email about upcoming changes.....will see if any of that happens. Dog poop issue and security were not on that list. I was hoping that Santa brought them a mop bucket to properly clean the hallways, but no. Ice/snow storm blanketed the sidewalks, did they salt or attempt to make it easier for their paying tenants to get around, no! Then there are the smokers who throw all their cigarettes buds on the ground while they smoke from their balcony. The ground on backside building one looks like a back alley of a bar with all the cigarettes. Unless a miracle happens soon, my lease will be up before any significant changes happen. But hey if you want to pay to live in a community with dirty disrespectful people and a property management company that just wants your money, then this complex in the armpit of Farmers Branch is your best spot! UPDATE: As of November still nothing good to report back, no changes. SOOOO much dog poop and mud flowing over sidewalks. Which the city of Farmers Branch said it is the property's responsibility to maintain the sidewalks. You get to choose when you go walk...step in poop or mud. Oh I forgot we have new flowers, that makes it so much better. They continuously run broken sprinklers, the one by building 1 shoots a water spout towards the door and a couple of weeks ago they ran the sprinklers for 3 days straight flooding the street. Yet, I thought Texas had a water shortage issue??????? And when the "river" rises all the trash is left behind when it recedes NO ONE cleans it yet the property on the other side of the river have people out there picking up the trash. I feel sorry for the older people that try to walk with their hand carts and struggle to get through the mud. The below comments regarding dirty garages is absolutely true....these disgusting people will not take their trash to the disposal, nope they drop it by the door. The hallways are nasty, they never clean them nor do they clean the stairwells. People that live here just leave their leaky trash bags by their doors instead of using their trash cans on valet pick up. Speaking of Valet Trash since I have been here there has been a handful of times they don't show up. Do we get a refund for those days, nope. Lets talk security-exterior doors that do not latch, doors or gates propped open, gates on backside of building 1 broke. Exterior lights several have gone out and now lights along the sidewalk have gone out. I put a request in on one of the lights, came back as completed and it wasn't. Here's the concern, this property is not fenced off from non residents being able to enter the property so you have anyone being able to access a building. Unfortunately, it will probably take something bad to happen before they take things seriously. Oh and yes, as commented below pizza over addressing concerns in your community. For your reading enjoyment, Google Bell Partners Inc. lawsuits. I will report back in a few months to give any good or bad updates. The word luxury does NOT need to be used to describe this complex, maybe when it was new (long time ago) but let's be real in describing the place today! And it is not a lake, it is the fork of the trinity river. The mowers just run over the trash and spread it over the property. Funny that this side of the river is full of trash but the other side you will see people picking up garbage. There are people in this complex that just drop their trash where they stand. You will never see any maintenance inside or outside doing anything about the trash and dog poop.