LINCOLN KATY TRAIL

3255 CARLISLE ST, DALLAS, TX

APARTMENT (BRICK EXTERIOR) Mid-Rise 300 units Built 2023 5 stories ★ 4.2 (33 reviews) 🚶 94 Walker's Paradise 🚌 64 Good Transit 🚲 77 Very Bikeable

$67,873,080

2025 Appraised Value

LINCOLN KATY TRAIL – INVESTMENT OVERVIEW

Lincoln Katy Trail presents a timing mismatch: a premium-positioned Class A asset (Walk Score 94, 2023 delivery) trading at 7.85% cap rate—275 bps above submarket—yet showing early operational friction and constrained by $17.8K NOI per unit that substantially lags the $187.4K per-unit submarket benchmark. The 23.3% rent-to-income ratio is tight but defensible given the 32% affluent renter concentration (>$150K income), though this narrow demographic creates concentrated lease-up risk. Near-term supply overhang (62 units, ~21% of base, under construction nearby through 2026) will cap rent growth when competitors deliver, compressing the yield expansion thesis. Google reviews flag operational fragility—maintenance complaints, staff-dependent leasing performance, and pricing objections—suggesting the property is riding on individual staff retention rather than systemic operations; combined with incomplete unit-mix data (300 units claimed; only 33 detailed), this signals execution risk during stabilization.

Directional Read: WATCH-LIST with underwriting conditions. The asset has fundamental appeal (location, quality, demographic alignment) but requires: (1) clarification on complete unit mix and rent schedule; (2) competitive analysis on nearby supply with specific distance/lease-rate comps; (3) management continuity assessment and punch-list resolution timeline; and (4) historical appraisal and rent growth trajectory post-delivery to validate stabilization path. Not a pass—but too many data gaps and near-term supply headwinds to underwrite acquisition at current cap rate without significant rent growth visibility or operational de-risking.

AI overview · Updated 3 days ago
Abstract Notes

No notes yet

Class A asset in excellent turnkey condition with minimal value-add upside. All 19 of 20 analyzed units display fresh, upgraded finishes from 2020–2023, featuring white shaker cabinetry, quartz countertops, mid-range stainless steel appliances (Samsung/LG tier), and contemporary lighting—consistent across kitchen and bathroom samples. Vinyl plank and hardwood flooring dominate the unit mix with zero evidence of deferred maintenance or partial renovation cycles. The 2023 construction year paired with uniform finish quality eliminates near-term capex opportunities, positioning this as a stabilized, rent-ready portfolio requiring operational focus rather than physical renovation.

AI analysis · Updated 22 days ago

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AI Analysis

Location Analysis: LINCOLN KATY TRAIL

A Walk Score of 94 positions this 300-unit asset in Dallas's top urban tier—pedestrian-dependent tenants can meet daily needs without a car, a premium amenity commanding $2.97K rents. The Transit Score of 64 supports commuters but isn't exceptional; the Very Bikeable rating (77) partially offsets transit limitations for last-mile mobility. This walkability profile aligns with the rent level and suggests tenant capture from young professionals and empty-nesters prioritizing urban convenience over car dependency, likely concentrated along the Katy Trail corridor where density and amenity clustering are highest. The rent justification hinges on proximity to downtown employment and lifestyle assets rather than public transit alone—verify actual distance to central business district and anchor employers to confirm demand sustainability.

AI analysis · Updated 9 days ago
Distance Name Category
📍 1.8 miles from Downtown Dallas
Map Notes

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Supply overhang poses near-term competitive pressure. Pipeline units equal 20.7% of Lincoln Katy Trail's 300-unit base, with 62 units in active construction nearby—material enough to compress occupancy and cap rent growth through 2026. Permit activity clusters in Q4 2025–Q1 2026, suggesting staggered deliveries rather than a single competitive shock, though most permits remain in early stages (plan review or revisions required), indicating delays are likely. Without submarket-level data or distance analysis, the 62 near-term units appear geographically proximate enough to be direct competitors; clarification on their specific location relative to Katy Trail is needed to assess rent growth risk more precisely.

AI analysis · Updated 22 days ago
🏗️ 62 permits within 3 mi
21% pipeline
Distance Address Description Status Filed
0.3 mi 3555 DICKASON AVE Q-Team Migrated NEW 4 LEVEL ABOVE GRADE GARAGE(1-3.5).LEV... Payment Due Mar 24, 2021
0.5 mi 2505 TURTLE CREEK BLVD New construction of 20-story assisted living building wit... Inspection Phase Aug 06, 2024
0.5 mi 2702 MCKINNEY AVE 2700 McKinney - 21 Story Mixed Use Tower Including Retail... Payment Due Jun 09, 2022
0.6 mi 3900 LEMMON AVE New construction of MFD project. 406 dwelling units with ... Revisions Required Aug 21, 2024
0.7 mi 4013 N HALL ST QTEAM MEETING 7.17.2025 8 unit multifamily new construction Payment Due Jun 17, 2025
0.7 mi 4011 N HALL ST QTEAM MEETING 7.22.2025 - 8 unit multifamily new construc... Payment Due Jun 17, 2025
0.7 mi 4005 N HALL ST QTEAM MEETING - 7.23.2025 - 8 unit multifamily new constr... Payment Due Jun 17, 2025
0.8 mi 3031 N HARWOOD ST QTEAM MEETING 9.4.2025 3131 N Harwood For Office and 303... Revisions Required Jul 21, 2025
0.9 mi 4330 DICKASON AVE New construction of multi-family// 4330 Dickason. Plan Review Jun 29, 2022
1.0 mi 4609 MANETT ST QTEAM MEETING 8.12.2025 (1:30 PM) new townhomes Revisions Required Jun 17, 2025
1.1 mi 1714 RIPLEY ST New construction of five townhomes. Inspection Phase Jun 19, 2024
1.1 mi 2811 HONDO AVE New construction of 12 unit townhome on two lots; 6 units... Inspection Phase Jul 16, 2021
1.1 mi 3608 SAN JACINTO ST New residential townhomes Inspection Phase May 26, 2022
1.1 mi 2723 HONDO AVE New construction, multifamily.6 dwelling units. Inspection Phase Nov 27, 2024
1.2 mi 1902 N CARROLL AVE New Construction of 3 story 33 townhouses with garage at ... Inspection Phase Jul 01, 2022
1.2 mi 2514 LUCAS DR (1131) MULTI-FAMILY DWELLING / 5 UNIT MULTIFAMILY Inspection Phase Feb 24, 2025
1.2 mi 1717 N PEAK ST Commercial New construction of a 7-unit multi-family buil... Payment Due Feb 27, 2025
1.2 mi 2314 ARROYO AVE he proposed work includes the construction of three-story... In Review Sep 16, 2025
1.3 mi 4320 SCURRY ST Q Team for East Village II New Construction for 3 buildin... Inspection Phase May 19, 2022
1.3 mi 4319 SAN JACINTO ST New Construction 9 unit multifamily. Inspection Phase Sep 17, 2024
1.3 mi 4315 SAN JACINTO ST New construction of 9 units multifamily Payment Due Sep 17, 2024
1.3 mi 4315 SCURRY ST Q Team review for East Village New Construction for 15 -... Inspection Phase May 04, 2022
1.3 mi 4704 MONARCH ST Multifamily New Construction, 8 townhouses with 2 bedrooms Inspection Phase Apr 01, 2025
1.4 mi 4501 AFTON ST Residential use Inspection Phase Nov 23, 2021
1.4 mi 4555 TRAVIS ST QTEAM PROJECT The project is a mixed use project of appro... Revisions Required Aug 26, 2022
1.4 mi 4405 SCURRY ST Q-Team 4405 Scurry for a New, Commercial Multifamily deve... Revisions Required Nov 20, 2024
1.4 mi 4475 SCURRY ST New Construction of 18 unit Multifamily. Inspection Phase Oct 11, 2024
1.5 mi 1722 N FITZHUGH AVE 5 Townhome Units New Construction (Multifamily) Plan Review Dec 10, 2025
1.6 mi 1906 MOSER AVE QTEAM MEETING 3.10.2026 (All Day) new multifamily constru... Revisions Required Jan 20, 2026
1.6 mi 1255 ANNEX AVE QTEAM MEETING 1.8.26 (1:30 PM) New Construction - Multifa... Inspection Phase Nov 24, 2025
1.7 mi 1000 N PEAK ST QTEAM 1000 N Peak. New Construction of 54-unit, 3-story M... Revisions Required May 15, 2025
1.7 mi 4918 BRYAN ST New construction MFD, 7 dwelling units, 4918 Bryan Inspection Phase Jun 02, 2023
1.7 mi 4777 N CENTRAL EXPY New podium structured multifamily building with below gra... Inspection Phase Jul 02, 2024
1.8 mi 2013 JACKSON ST ***Manual Recreation*** 1906051126*** - New Multifamily C... Inspection Phase Jul 10, 2025
1.9 mi 5601 BRYAN PKWY QTEAM MEETING 9.3.2025 AM To build 5 unit condos - Total ... Inspection Phase Jun 30, 2025
2.0 mi 5115 MCKINNEY AVE New construction of mixed use building.90 multifamily uni... Plan Review Jul 16, 2023
2.0 mi 5731 RICHMOND AVE QTEAM MEETING 10.21.2025 (AM) New construction of six-uni... Inspection Phase Sep 23, 2025
2.0 mi 3201 MAIN ST QTEAM MEETING 12.3.2025 - NOT USING SB840, CONFIRMED WITH... Application About to Expire Oct 16, 2025
2.1 mi 720 S GOOD LATIMER EXPY Q Team Review New construction of a 21 level residential ... Plan Review Jan 31, 2023
2.2 mi 3700 INWOOD RD QTEAM MEETING Senior Living community with independent li... Inspection Phase May 28, 2025
2.2 mi 5946 LEWIS ST Building 5 condos -3 story. Revisions Required Aug 15, 2025
2.3 mi 6027 LA VISTA DR Construct 5 Plex WOOD FRAMESTUCCO/SIDINGCONDOS WITH ATTAC... Revisions Required Sep 19, 2025
2.3 mi 4618 COLUMBIA AVE Multifamily-2 New Duplex Application About to Expire Dec 16, 2021
2.3 mi 6001 LEWIS ST Commercial New - Multifamily Inspection Phase Feb 08, 2024
2.3 mi 5705 LIVE OAK ST New Construction Multifamily-5705 Live Oak Inspection Phase Jul 24, 2024
2.3 mi 1701 S MALCOLM X BLVD Q-Team Review, new Construction of two-story structure co... Inspection Phase Nov 18, 2021
2.4 mi 2702 KIMSEY DR THE ASTRID APARTMENTS PROJECT WILL BE A NEW, THREE-STORY ... In Review Aug 29, 2025
2.4 mi 2710 KIMSEY DR New MFD project for a 3 story 5 unit townhome apartment c... Plan Review Jan 22, 2025
2.4 mi 4918 EAST SIDE AVE New construction of 5-unit townhome building Application About to Expire Jun 28, 2024
2.6 mi 6151 ORAM ST Construction of New Multifamily Units Permit About to Expire Dec 23, 2024
2.6 mi 3501 ASH LN New 293 units apartment complex with wrapping 5 story par... Revisions Required Aug 05, 2023
2.6 mi 2095 S HARWOOD ST THE PROJECT CONSISTS OF NEW CONSTRUCTION IMPROVEMENTS FOR... Payment Due Jul 18, 2023
2.6 mi 1905 CORINTH ST QTEAM MEETING 11.6.2025 (1:30 PM) Two four story multifam... Revisions Required Sep 19, 2025
2.6 mi 1819 LEAR ST PROJECT CONSIST OF (2) 5 UNIT 4-STORY NEW CONSTRUCTION TO... Revisions Required Nov 24, 2025
2.6 mi 1919 S HARWOOD ST QTEAM MEETING 1.29.2026 (1:30 PM) 4 story multifamily apa... Revisions Required Dec 29, 2025
2.6 mi 1900 S ERVAY ST MANUAL CONVERSION: 1903061211 - EC, FS, FA, PL, ME, EL, G... Inspection Phase May 13, 2025
2.7 mi 4739 GRETNA ST 18 Townhouses in 2 phases. 9 units each phase. PHASE 1 BU... Inspection Phase Jan 15, 2025
2.7 mi 1405 SEEGAR ST (7) four story townhomes. Site development including driv... Revisions Required Jun 12, 2025
2.7 mi 6235 ORAM ST QTEAM MEETING 1.29.2026 (9AM) 40 unit, 4 story apartment ... Plan Review Jan 12, 2026
2.7 mi 2522 MERLIN ST NEW CONSTRUCCION MULTIFAMILY Additional Info Required Mar 09, 2026
2.8 mi 2220 S ERVAY ST NEW GROUND UP MULTIFAMILY DWELLING, FIVE-STORY WITH 315 A... Payment Due Feb 12, 2025
2.8 mi 5810 REIGER AVE QTEAM MEETING 11.20.2025 (9 am) New construction of group... Inspection Phase Oct 23, 2025
Nearby Construction Notes

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Debt Notes

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Financial Estimates

Lincoln Katy Trail trades at a 7.85% implied cap rate—275 bps above the 5.12% Katy Trail submarket average—signaling heavy value-add positioning despite 2023 construction. The $17.8K NOI per unit substantially underperforms the $187.4K submarket price-per-unit benchmark, suggesting either below-market rents or elevated operating costs. The 50.0% opex ratio is healthy for a stabilized asset, but the 0.3% vacancy and tight $5.7K tax burden per unit indicate the property is not yet capturing full market rent. At an implied $68.0M valuation (vs. $67.9M appraised value), the pricing assumes meaningful rent growth or operational improvements to converge toward submarket yields.

AI analysis · Updated 8 days ago

Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.

Sale & Valuation

Est. Sale Price
Sale $/Unit
Value YoY
Implied Cap Rate
7.85%
Est. Cap Rate

Operating Income

Gross Potential Rent
$10,688,400/yr
Est. Vacancy
0.3%
Submarket Vac.
6.0%
Eff. Gross Income
$10,656,335/yr
OpEx Ratio
50%
Est. NOI
$5,328,168/yr
NOI/Unit
$17,761/yr

Debt & Taxes

Taxes/Unit
$5,656/yr
Est. DSCR

Submarket Benchmarks

📊

Computed from nearby properties within 3 miles of similar vintage

Submarket Cap Rate
5.12%
Price/Unit Benchmark
$187,358
Rent/SF
$2.39/sf
Financial Estimates Notes

No notes yet

Property Summary

Lincoln Katy Trail is a 300-unit, five-story mid-rise apartment completed in 2023 with 362K SF of gross building area (D-wood frame construction, brick exterior). The asset is rated VERY GOOD quality in EXCELLENT condition with a 94 walk score, positioning it in one of Dallas's most pedestrian-accessible submarkets along the Katy Trail corridor. Parking type, utility structure, and pet policy are not specified in available data. Unit mix and rental rates would require additional documentation to complete underwriting.

AI analysis · Updated 21 days ago

Property Details

Account #
000968001401A0000
Market
Dallas County, TX
Building Class
APARTMENT (BRICK EXTERIOR)
Building Style
Mid-Rise
Construction
D-WOOD FRAME
Quality
VERY GOOD
Condition
EXCELLENT
Stories
5
Gross Building Area
362,179 SF
Net Leasable Area
335,732 SF
Neighborhood
UNASSIGNED
Last Sale
May 13, 2021
Place ID
ChIJVyTpRLWfToYRIztjtfbQX2o
Business Status
Operational
Enriched
about 2 months ago

Owner Information

Owner
MQMF DALLAS CARLISLE STREET LLC
Mailing Address
DALLAS, TEXAS 752012027
Property Notes

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Rental Performance

Lincoln Katy Trail is severely data-constrained, limiting lease trend analysis. The property shows zero availability across all five recent snapshots and only one active listing, yet rental data is almost entirely missing from the current period—snapshot fields contain nulls, and current concessions are not reported. Lease event data from Sept 2025–March 2026 reveals 2-bedrooms commanding $4.7K–$5.1K (averaging ~$4.8K) while 1-bedrooms traded $2.1K–$3.3K, suggesting strong pricing power for larger units, but the wide 1-bedroom range ($1.2K spread) and sparse transaction volume obscure whether this reflects unit mix, tenant quality, or market softness. With the submarket appreciating 13.8% YoY and asking rent at $2.97K for 1-bedrooms (vs. $1.75K market benchmark), this property appears positioned at a premium—but zero recent 2-bedroom asking data prevents confirmation of whether that rent growth is holding.

AI analysis · Updated 3 days ago
Submarket Rent Growth
+13.79% trailing 12mo
📊 Nearby properties
Vacancy Trend
📊 RentCast zip-level data
Submarket Rent/SF
$2.39/sf
📊 Nearby properties

Rent Trends

Estimated Occupancy

Estimated from listed vacancies vs total units

Available Units Over Time

Latest Scrape (Mar 25, 2026)

Available
0 units

Fees

Application: Admin: Pet Deposit: Pet Rent Monthly:
🏠 1 active listing | 1BR avg $2,969 (mkt $1,748 ↑70% ) | Trend: ↑ 36.1%
Unit Beds Baths Sqft Rent Status Listed Days
1BR 1 925 $2,969 Active Jan 29 433
Jan $2,969
2BR 2 1,243 $5,620 Inactive Aug 17 17
Aug $5,620
2BR 2 1,682 $5,129 Inactive Oct 27 71
Jun $6,153 Aug $5,953 Sep $5,103 Oct $5,129 (↓16.6%)
2BR 2 1,243 $4,843 Inactive Sep 2 56
Aug $5,650 Sep $4,843 (↓14.3%)
2BR 2 1,267 $4,830 Inactive Dec 24 40
Dec $4,830
2BR 2 1,267 $4,830 Inactive Mar 4 27
Nov $4,830 Mar $4,830 (↑0.0%)
2BR 2 1,267 $4,701 Inactive Feb 2 32
Feb $4,701
2BR 2 1,267 $4,197 Inactive Sep 2 56
Sep $4,197
2BR 2 1,464 $3,942 Inactive Oct 27 71
Oct $3,942
2BR 2 1,267 $3,935 Inactive Oct 27 71
Oct $3,935
2BR 2 1,243 $3,707 Inactive Oct 27 71
Oct $3,707
1BR 1 902 $3,562 Inactive Jun 17 46
Jun $3,562
2BR 2 1,461 $3,517 Inactive Sep 2 56
Aug $4,103 Sep $3,517 (↓14.3%)
1BR 2 1,090 $3,318 Inactive Sep 2 56
Aug $3,871 Sep $3,318 (↓14.3%)
1BR 1 906 $3,151 Inactive Aug 19 15
Aug $3,151
1BR 1 841 $2,773 Inactive Sep 2 52
Aug $3,235 Sep $2,773 (↓14.3%)
1BR 1 906 $2,646 Inactive Oct 27 71
Sep $2,680 Oct $2,646 (↓1.3%)
1BR 1 865 $2,503 Inactive Oct 23 75
Aug $2,969 Sep $2,545 Oct $2,503 (↓15.7%)
1BR 1 847 $2,503 Inactive Oct 23 75
Oct $2,503
1BR 1 818 $2,454 Inactive Sep 2 56
Aug $2,860 Sep $2,454 (↓14.2%)
1BR 1 811 $2,399 Inactive Oct 27 71
Oct $2,399
1BR 1 900 $2,100 Inactive Oct 21 18
Oct $2,100
Rental Notes

No notes yet

Demographics

Affordability and Income Alignment
At $2.969K monthly rent against a 1-mile median household income of $105.1K, the property's 23.3% affordability ratio is tight but defensible for an urban-core asset. The 1-mile submarket is heavily skewed toward affluent renters—32% earn $150K+—creating pricing power, though this narrow demographic base amplifies lease-up risk if market conditions soften.

Demand Drivers and Density Trade-offs
The 1-mile radius shows exceptional renter concentration (79.4%) with small household size (1.52), signaling strong multifamily demand from young professionals. However, as you move outward to 3 and 5 miles, renter share drops to 70.3% and 63.3%, household size grows, and income distribution flattens—a typical urban-to-suburban gradient. This suggests the property captures a concentrated, high-income renter cohort rather than tapping broad workforce housing demand.

Macro Demand Sustainability
Median household income holds flat across all radii ($105–$107K), indicating stable economic underpinnings without growth tailwinds. The absence of population growth data limits visibility into net demand trajectory; the property is relying on income stability and renter preference concentration rather than demographic expansion.

AI analysis · Updated 9 days ago

1-Mile Radius

Population
36,997
Households
24,400
Avg Household Size
1.52
Median HH Income
$105,149
Median Home Value
$377,036
Median Rent
$2,043
% Renter Occupied
79.4%
Affordability
23.3% (rent/income)
Income Distribution
<$25k $150k+

3-Mile Radius

Population
179,262
Households
95,122
Avg Household Size
1.85
Median HH Income
$106,990
Median Home Value
$573,140
Median Rent
$1,776
% Renter Occupied
70.3%
Affordability
19.9% (rent/income)
Income Distribution
<$25k $150k+

5-Mile Radius

Population
347,148
Households
169,127
Avg Household Size
2.11
Median HH Income
$106,648
Median Home Value
$564,766
Median Rent
$1,718
% Renter Occupied
63.3%
Affordability
19.3% (rent/income)
Income Distribution
<$25k $150k+

Source: US Census ACS 5-Year Estimates (2023) · 13 tracts (1mi)

Demographics Notes

No notes yet

Unit Mix

Unit Mix Red Flag. The property lists only 33 units across 1BR and 2BR (11 each), yet claims 300 total units—a data integrity issue that prevents meaningful analysis. The single 1BR comp at $2.97K/925 SF suggests premium urban positioning, but without visibility into the remaining 267 units' bedroom distribution, rent schedule, or whether they're unfurnished/corporate leases, any market-rate comparison or demographic alignment assessment is unreliable. Request complete unit mix breakdown before proceeding with underwriting.

AI analysis · Updated 9 days ago

Estimated from 22 listed units (7.3% of 300 total)

1BR 11 units
2BR 11 units
Unit Mix Notes

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Amenities Notes

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Appraisal History

Appraisal Analysis: Lincoln Katy Trail

Single 2025 appraisal of $67.9M yields $226.2K per unit—reasonable for a 2023-built Class A asset in competitive Dallas submarket, though insufficient to benchmark trend. Land represents 36.6% of total value ($24.8M), suggesting limited redevelopment upside; the property is effectively valued as stabilized income rather than a tear-down candidate. Lack of historical appraisals prevents assessment of price momentum post-delivery; request prior-year comps to evaluate stabilization trajectory and market repricing risk.

AI analysis · Updated 22 days ago
Year Total Value Change
2025 $67,873,080
Appraisal Notes

No notes yet

Google Reviews

Rating deterioration masks operational fragility masked by leasing staff excellence. The 4.2 overall rating declines from 4.2 to 4.1 YoY, driven by six 1-star reviews (18.2% of total) concentrated in recent months citing maintenance failures ("everything is constantly broken"), design defects, and pricing misalignment—typical new-construction growing pains. However, 25 of 33 reviews (75.8%) are 5-stars, nearly all praising specific leasing agents (Alex, Logan, Lismar) by name, suggesting the property rides on individual staff performance rather than systemic operations. The single critical operational complaint—"bad communication from the staff"—combined with pricing objections and construction-phase friction, signals that occupancy and unit economics may depend on sustained staff retention and resolution of punch-list items before lease-up stabilizes. This risk profile warrants underwriting sensitivity around management continuity and construction completion timelines.

AI analysis · Updated 3 days ago

Rating Distribution

5★
25 (76%)
4★
1 (3%)
3★
0 (0%)
2★
1 (3%)
1★
6 (18%)

33 reviews total

Rating Trend

Reviews

Jessica Rodden ★☆☆☆☆ Jan 2026 👍 1

If you are considering this building, DON'T. Bad communication from the staff, everything is constantly broken, and whoever designed this building has no clue how people actually live. Moved in October after having my move in date pushed back twice. Leasing agent told me the wrong time I could move in. Was not informed of the level of construction prior to moving in and there were loud noises starting at 6am until 10pm at night everybnight for weeks. Multiple times men tried walking in to my apt unnanounced. Only received compensation for this after I reached out to the the management office numerous times. Elevators are constantly broken. Garage gates don't work. The trash chute is never working. They have no trash valet. Can't get anything delivered to your door, so if you order doordash and live in the building without a lobby, you have to walk all the way over to the other building to get it yourself. I've lived in a luxury building before. The concierge allowed delivery people up to the apartment floors and we never had any issues. Don't know why they don't do this. Don't have package lockers, only have a package room meaning it's an easy target for theft. Building sent out an email to residents acknowledging that this has happened. Claim to be pet friendly, but they have one place to dispose of pet waste for two buildings. It's is constantly full and there is often pet waste around the building. There is no dog wash station or dog run.

Owner response · Jan 2026

Hi Jessica, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to address the concerns you’ve raised. Our community has undergone active construction and improvement phases over the past several months, and while this work is essential to delivering the long-term quality and amenities our residents expect, we acknowledge it can be disruptive if expectations are not clearly set in advance. We understand how important accurate move-in timelines are. While construction progress can shift due to factors outside of management’s control, our team remains committed to communicating updates as soon as they are received and collaborating with incoming residents to adjust and accommodate move-in dates when needed. Regarding building systems such as elevators, garage gates, and trash chutes, these are complex shared amenities that occasionally require repair or vendor servicing. While we work diligently to address issues as quickly as possible, some repairs are outside of on-site control and depend on third-party scheduling and parts availability. We do, however, communicate outages and timelines as updates become available and continue to pursue long-term solutions to reduce recurring disruptions. Building security remains a top priority for us. Access management, package handling, and delivery procedures are regularly reviewed, and adjustments are made as needed to support secured access control and convenience. Our community offers concierge service for 12 hours each day, assisting with deliveries, access coordination, and resident support while maintaining appropriate security measures. We acknowledge that pet amenities and waste management are important to many residents, and we continuously evaluate usage patterns to determine where enhancements or additional resources may be needed. While we regret that this experience led to frustration, we remain committed to improving communication, infrastructure reliability, and resident satisfaction overall. We encourage any resident experiencing ongoing concerns to reach out directly to the management office at 214-838-0400 so we can address issues in real time and work toward resolution. Thank you again for your feedback — it helps us grow and improve as a community. Sincerely, The Park at Katy Trail Management Team

Nathan Hanson ★★★★★ Local Guide Dec 2025

Update: favorite part is Steve the legendary concierge. He is on alert at all times scanning the parking lot for folks needing assistance/security. All packages can be signed for by the concierge so absolutely no package crime. He is from The Taylor and is quite the notorious man of Uptown! No joke. Great experience thus far! Funny how the one-star’ers are just complaining about pricing like really? If you can’t afford it; just move on or complain a real complaint lol The garage gates have worked every single minute of living here for 5 months. There is a double gate feature that no other complex has invested in. This place is 100% worth the peace of mind of zero crime.

Owner response · Aug 2025

Hi Nathan, thank you for sharing your positive experience with us! We appreciate your perspective and are glad to hear you're enjoying your time here. Your feedback is valuable to us. Sincerely, The Park at Katy Trail Management Team

Brenda Gilbreath ★★★★★ Dec 2025

SCOTT AND ESTEBAN WERE ABSOLUTELY FANTASTIC!!!

Owner response · Dec 2025

Hi Brenda, it's wonderful to hear that Scott and Esteban made such a positive impression. We value their dedication and are glad they contributed to your experience. Sincerely, The Park at Katy Trail Management Team

Berkley McFarlin ★★★★★ Local Guide Dec 2025

Quite possibly the best leasing experience I have ever had. Logan went above and beyond providing me with all the information I could ever ask for, including measurements and nighttime videos of the units I was looking at. He handled all of my questions and indecisions with patience, graciousness, and white-glove service. I felt at home the moment I walked into the leasing office, and truly look forward to making more memories at my new home. Thank you Logan and team for making my experience so seamless and joyful, you truly thought of everything!

Owner response · Dec 2025

Hi Berkley, it's fantastic to hear that Logan and our team provided such exceptional service and made you feel at home. We're thrilled to have you as part of our community and look forward to being a part of your new memories. Sincerely, The Park at Katy Trail Management Team

Goran Tesic ★★★★★ Nov 2025

I moved to The Park At Katy Trail 3 months ago and love the location, building, amenities and the staff! Shout out to Liz and her team that have been super helpful throughout the process and accommodated needs pre- and post move-in. The building is luxurious and spacious, apartment finishes modern and feel very private. Package situation is great with concierge that will sign for them and place them in a room as opposed to those automated lockers which I’ve had issues with in the past. Being on the Katy trail is great if you enjoy jogging and in the opposite direction there is plenty of shops and restaurants in walking distance…

Owner response · Nov 2025

Hi Goran, thank you for sharing that you're enjoying the location, amenities, and the support from our team. It's great to know that the package service and proximity to the Katy Trail and local shops are enhancing your living experience. We appreciate your kind words and look forward to continuing to meet your expectations. Sincerely, The Park at Katy Trail Management Team

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Reviews Notes

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Data Sources

Apify Google Places (Scraper)
Last updated: Feb 26, 2026 9 fields
Sources Notes

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