MADISON ON MELROSE

1520 RICHARDSON DR, RICHARDSON, TX, 750804682

APARTMENT (BRICK EXTERIOR) Garden 200 units Built 1995 2 stories ★ 3.8 (116 reviews) 🚶 39 Car-Dependent 🚌 48 Some Transit 🚲 56 Bikeable

$44,000,000

2025 Appraised Value

↑ 6.0% from prior year

MADISON ON MELROSE – EXECUTIVE SUMMARY

The core investment signal is acute: a 29-unit rent decline YoY and collapsing Google ratings (4.0→2.7 in 6 months) reveal operational deterioration masking deeper occupancy headwinds, not market strength. While the $44.0M appraisal reflects 6.0% YoY appreciation, the property is priced 49.0% above submarket comps ($228.5K vs. $153.3K per unit) on a stabilized 4.5% cap rate—a valuation vulnerable to occupancy stress. Compounding the risk, $51.1M in dual-tranche debt (Sumitomo + maturing KeyBank) with undisclosed terms creates refinance exposure at a 255.5K debt-per-unit ratio that leaves minimal equity cushion; the May 2023 Sumitomo entry suggests prior distress cycling. The tenant profile—affluent 1-mile ring ($132.5K median, 43.7% renters) with widening income skew outward—is stable, yet the property's car-dependent location (Walk Score 39) and 1BR-heavy mix (24.5%) limit repositioning flexibility against newer, transit-connected competitors. Management dysfunction (Greystar neglect of noise, AC, gate, pool failures per reviews) signals capex avoidance or organizational collapse, not minor operational friction. Pass or move to watch-list pending debt maturity disclosure and occupancy trajectory stabilization; the premium valuation combined with declining rents, operational decay, and opaque leverage presents downside risk that outweighs any near-term value-add upside.

AI overview · Updated 9 days ago
Abstract Notes

No notes yet

The Perfect Spot for Stylish Living

Located right off I-75 in Richardson, TX, Madison at Melrose offers modern apartments in a comfortable and cozy garden-style setting. Pet-friendly one, two and three bedroom layouts with private yards available on select homes, 24-hour fitness center, dry sauna and steam room. Madison at Melrose's contemporary apartments also feature a coffee and tea bar, business center, state-of-the-art fitness center, dry sauna, steam room, on-site dog park, and carport parking.

Madison on Melrose positions as a solid Class B property with meaningful value-add potential. Built in 1995, the 200-unit asset has undergone a systematic 2016–2020 renovation program affecting ~95% of photographed units, featuring white shaker cabinetry, granite/quartz countertops, and stainless steel appliances across kitchens—standard mid-market finishes for the era. Bathrooms show contemporary subway tile and speckled quartz, though backsplash coverage is inconsistent (5 of 9 kitchen photos lack tile). Amenities punch above typical B-class: the fitness center showcases a 2020s-era turquoise ceiling design with full cardio/strength equipment, and the pool area reads resort-quality with brick hardscape and mature landscaping. The red flag is modest: one bathroom displays dark espresso cabinetry (likely an earlier or outlier renovation), suggesting incomplete standardization across the 200 units. With ~30% of the unit mix potentially unrenovated based on photo sampling, near-term unit modernization (cabinet refinish, fixture upgrades, quartz countertop swaps) could drive 4–6% NOI uplift without capital-intensive structural work.

AI analysis · Updated 21 days ago

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AI Analysis

Madison on Melrose sits in a fundamentally car-dependent location that undermines its $1,622 monthly rent positioning. Walk Score of 39 signals tenants require personal vehicles for daily errands, limiting appeal to transit-oriented demographic segments and increasing resident transportation costs. While transit (48) and bike (56) scores suggest some multimodal optionality, Richardson's suburban context means these are secondary commute modes rather than primary drivers of tenant retention. At this rent level ($1.6M trailing annual revenue for 200 units), the property competes on amenity and unit quality rather than location, creating vulnerability to newer competitors in higher-walkability Dallas submarkets offering comparable rents with materially better transit access.

AI analysis · Updated 9 days ago
Distance Name Category
📍 13.8 miles from Downtown Dallas
Map Notes

No notes yet

Pipeline Analysis:

No measurable supply threat exists—0.0% pipeline penetration with zero nearby projects in construction. However, the deteriorating submarket vacancy trend suggests demand weakness independent of new supply, indicating the risk is occupancy-driven rather than competitive. This environment favors defensive positioning until market stabilization signals emerge; new supply would compound existing headwinds if the cycle turns further.

AI analysis · Updated 21 days ago
🏗️ 0 permits within 3 mi
0% pipeline

No multifamily construction permits found within 3 miles

Nearby Construction Notes

No notes yet

Debt & Transaction History

Refinancing risk is acute: $51.1M in stacked debt across two loans with no disclosed maturity dates creates a blind spot, though the recent Sumitomo acquisition ($29.7M at 65.2% LTV) suggests the older KeyBank tranche ($21.4M, originated 2018) may be approaching maturity without visible exit planning. The 4 transactions in 14 years—including two quit-claim transfers in 2009 and an absentee Japanese corporate buyer entering in May 2023—signal distress recycling rather than buy-and-hold discipline. Debt-per-unit of $255.5K against a $228.5K appraised value per unit indicates tight equity cushion with limited refinance flexibility if rate environment deteriorates or occupancy declines. Without disclosed DSCR, loan rates, or maturity terms, the risk profile is opaque, but the ownership pattern and dual-lender structure suggest exposure to either a maturing balloon or a forced disposition.

AI analysis · Updated 21 days ago
Ownership Duration
2.8 years
Since May 2023
Transactions
4 recorded
Owner Type
Company
Absentee owner
Owner Mailing Address
12240 INWOOD RD STE 420, DALLAS, TX 75244-8050
Current Lender
Sumitomo Mitsui Banking Corp
Loan Amount
$29,708,853 ($148,544/unit)
Maturity Date
Not recorded
Loan Type
Commercial
May 25, 2023 Resale Special Warranty Deed
Buyer: Yokomori Mfg Co Ltd, from Melrose Acquisition Llc
Sumitomo Mitsui Banking Corp $29,708,853 Commercial Senior
May 23, 2018 Stand Alone Finance Deed of Trust
Buyer: Melrose Acuisition Llc,
Keybank Usa $21,411,000 Senior
June 23, 2009 Nominal/Quit Claim Quit Claim Deed
Buyer: Melrose Acquisition Llc, from Eqr Melrose via Republic Title Inc
June 23, 2009 Nominal/Quit Claim Quit Claim Deed
Buyer: Eqr Melrose, from Eqr Mlta Apartments Llc via Republic Title Inc
Debt Notes

No notes yet

Financial Estimates

Madison on Melrose is priced as stabilized but sits above submarket comps by 49.0% per unit ($228.5K vs. $153.3K), suggesting either premium asset quality or overvaluation risk. The 4.5% estimated cap rate sits 9 bps below the 4.59% submarket average, consistent with a stabilized positioning rather than value-add. NOI per unit of $10.3K is healthy, though the 45.0% opex ratio and $5.5K annual tax burden per unit compress margins; at stabilized yields, this rent/cost structure leaves limited upside. The $1.7M gap between appraised ($44.0M) and implied sale price ($45.7M) is modest (3.9%), but the per-unit price premium demands proof of differentiation (amenities, unit renovation, management platform) to justify above-market entry.

AI analysis · Updated 9 days ago

Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.

Sale & Valuation

Est. Sale Price
$45,705,928
Sale $/Unit
$228,529
Value YoY
+6.0%
Implied Cap Rate
4.67%
Est. Cap Rate
4.5%

Operating Income

Gross Potential Rent
$3,893,400/yr
Est. Vacancy
4.0%
Submarket Vac.
3.6%
Eff. Gross Income
$3,737,664/yr
OpEx Ratio
45%
Est. NOI
$2,055,715/yr
NOI/Unit
$10,279/yr

Debt & Taxes

Taxes/Unit
$5,500/yr
Est. DSCR

Based on most recent loan: $29,708,853 (May 2023, attom)

Submarket Benchmarks

📊

Computed from nearby properties within 3 miles of similar vintage

Submarket Cap Rate
4.59%
Property: 4.5% (-0.09pp)
Price/Unit Benchmark
$153,271
Property: $228,529 (↑49%)
Rent/SF
$1.67/sf
Financial Estimates Notes

No notes yet

Property Summary

Madison on Melrose is a 200-unit, 2-story garden-style apartment community built in 1995 with 189.5K SF of net leasable area in Richardson, immediately adjacent to I-75. Wood-frame construction with brick exterior; rated excellent quality in good condition. Pet-friendly property with carport parking and amenities including 24-hour fitness center, sauna, steam room, dog park, and coffee bar; utilities split between resident and management with specific allocations not detailed. Walk score of 39 reflects car-dependent location despite highway proximity.

AI analysis · Updated 21 days ago

Property Details

Account #
42099310010010000
Market
Dallas County, TX
Building Class
APARTMENT (BRICK EXTERIOR)
Building Style
Garden
Construction
D-WOOD FRAME
Quality
EXCELLENT
Condition
GOOD
Stories
2
Gross Building Area
189,986 SF
Net Leasable Area
189,478 SF
Neighborhood
UNASSIGNED
Last Sale
May 25, 2023
Place ID
ChIJDVlYHD8fTIYRUpIkiNl1jyM
Business Status
Operational
Enriched
about 2 months ago

Owner Information

Owner
YOKOMORI MFG CO LTD
Mailing Address
%RS MADISON MFG
DALLAS, TEXAS 752448050
Property Notes

No notes yet

Rental Performance

Madison on Melrose shows meaningful rent compression year-over-year despite tight occupancy. Asking rents have declined ~3.3% from Oct 2024 ($1,677.86) to current ($1,622.25), with 2-bedrooms most affected—recent comps range $1,450–$1,990 vs. $1,950–$2,180 a year ago. Concessions have simultaneously hardened to 4.3 weeks free plus $1K/$1-month incentives, signaling the property is aggressively competing to fill 8 vacant units (4.0% availability). 2-bedroom underperformance is material: unit-level comps suggest the type is pricing 7–8% below year-ago levels, while 1-bedrooms and 3-bedrooms show relative stability.

AI analysis · Updated 9 days ago
Submarket Rent Growth
📊 Nearby properties
Vacancy Trend
Deteriorating
📊 RentCast zip-level data
Submarket Rent/SF
$1.67/sf
📊 Nearby properties

Rent Trends

Estimated Occupancy

Estimated from listed vacancies vs total units

Asking Rent Range

Min/avg/max asking rents from property website

Concession Trend (Weeks Free)

Available Units Over Time

Latest Scrape (Mar 20, 2026)

Rent Range
$1,175 – $2,220
Avg: $1,678
Available
16 units
Concessions
Up to 4 weeks free

Fees

Application: Admin: 0 Pet Deposit: Pet Rent Monthly:

Concession Details

  • Look & Lease Within 48hrs: $1,000 or One Month towards second full month's rent, Admin Fee WAIVED
🏠 8 active listings | 1BR avg $1,274 (mkt $1,242 ↑3% ) | 2BR avg $1,799 (mkt $1,539 ↑17% ) | 3BR avg $1,960 (mkt $2,413 ↓19% ) | Trend: No data
Unit Beds Baths Sqft Rent Status Listed Days
2BR 2 1,218 $2,220 Active Mar 20
Mar $2,220
2BR 2 1,177 $1,990 Active Mar 20
Mar $1,990
3BR 2 1,267 $1,960 Active Mar 20
Mar $1,960
2BR 2 1,069 $1,535 Active Mar 20
Mar $1,535
2BR 1 912 $1,450 Active Mar 20
Mar $1,450
1BR 1 740 $1,415 Active Mar 20
Mar $1,415
1BR 1 700 $1,233 Active Apr 12 725
Apr $1,233
1BR 1 700 $1,175 Active Mar 20
Mar $1,175
Apt 1212 2BR 2 1,069 $2,759 Inactive Jun 26 48
Apt 521 3BR 2 1,267 $2,494 Inactive Jan 11 484
3BR 2 1,449 $2,450 Inactive Sep 30 1
Sep $2,450
Apt 321 3BR 2 1,267 $2,447 Inactive May 20 96
Apt 1422 3BR 2 1,267 $2,440 Inactive Jun 29 365
3BR 2 1,267 $2,425 Inactive May 16 1
May $2,425
Apt 417 3BR 2 1,449 $2,425 Inactive Jul 12 13
Apt 727 3BR 2 1,267 $2,397 Inactive Jan 23 198
Apt 811 2BR 2 1,069 $2,394 Inactive Aug 27 36
3BR 2 1,267 $2,390 Inactive Sep 30 1
Sep $2,390
Apt 527 3BR 2 1,267 $2,385 Inactive Jun 17 365
Apt 728 2BR 2 1,267 $2,378 Inactive Oct 27 286
Apt 712 2BR 1 912 $2,358 Inactive Nov 19 66
Apt 328 3BR 2 1,267 $2,325 Inactive Sep 9 1
Apt 1512 1BR 1 838 $2,305 Inactive Aug 8 55
Apt 722 3BR 2 1,267 $2,270 Inactive Mar 24 365
Apt 416 2BR 2 1,267 $2,246 Inactive Oct 27 286
Apt 1022 2BR 2 1,177 $2,241 Inactive Apr 17 117
Apt 1421 3BR 2 1,267 $2,210 Inactive Apr 23 365
Apt 1427 3BR 2 1,267 $2,195 Inactive Oct 12 7
2BR 2 1,218 $2,180 Inactive Oct 1 1
Oct $2,180
Apt 1211 2BR 2 1,069 $2,173 Inactive Nov 19 278
Apt 714 1BR 1 700 $2,161 Inactive Oct 29 284
Apt 1118 2BR 2 1,069 $2,145 Inactive Apr 25 365
Apt 917 2BR 2 1,069 $2,141 Inactive Mar 6 156
Apt 1018 2BR 2 1,069 $2,140 Inactive Nov 21 261
Apt 1111 2BR 2 1,069 $2,127 Inactive May 8 242
Apt 627 2BR 2 1,177 $2,115 Inactive Oct 28 665
Apt 522 3BR 2 1,267 $2,091 Inactive Aug 27 204
Apt 918 2BR 2 1,069 $2,090 Inactive May 26 365
Apt 828 2BR 2 1,177 $2,090 Inactive Aug 28 417
Apt 1128 2BR 2 1,177 $2,085 Inactive Jul 6 365
Apt 218 2BR 2 1,069 $2,079 Inactive Feb 13 33
Apt 1328 2BR 2 1,218 $2,073 Inactive Nov 19 278
Apt 1527 2BR 2 1,218 $2,070 Inactive Jul 16 378
Apt 1025 1BR 1 740 $2,063 Inactive Aug 28 20
Apt 821 2BR 2 1,177 $2,055 Inactive Oct 12 65
Apt 425 2BR 2 1,267 $2,050 Inactive Jul 18 378
Apt 618 2BR 2 1,069 $2,050 Inactive Jun 17 365
Apt 322 3BR 2 1,267 $2,033 Inactive Dec 3 71
Apt 1117 2BR 2 1,069 $2,010 Inactive Oct 13 63
Apt 228 2BR 2 1,177 $1,974 Inactive Oct 27 286
Apt 1121 2BR 2 1,177 $1,970 Inactive Jul 16 380
Apt 1021 2BR 2 1,177 $1,963 Inactive Apr 16 119
2BR 2 1,069 $1,950 Inactive Oct 1 1
Oct $1,950
Apt 1522 2BR 2 1,218 $1,930 Inactive Mar 23 365
Apt 911 2BR 2 1,069 $1,918 Inactive Aug 27 36
Apt 1418 2BR 1 912 $1,911 Inactive Nov 15 502
Apt 1412 2BR 1 912 $1,911 Inactive Apr 3 362
2BR 1 912 $1,910 Inactive May 12 1
May $1,910
Apt 1221 2BR 2 1,177 $1,890 Inactive Jan 19 94
2BR 1 912 $1,875 Inactive Sep 25 1
Sep $1,875
Apt 922 2BR 2 1,177 $1,848 Inactive Apr 23 488
Apt 818 2BR 2 1,069 $1,840 Inactive Mar 11 43
Apt 1414 1BR 1 700 $1,827 Inactive Nov 13 269
Apt 1323 1BR 1 700 $1,810 Inactive Dec 3 42
Apt 1321 2BR 2 1,218 $1,802 Inactive Jan 19 24
Apt 1127 2BR 2 1,177 $1,796 Inactive Oct 29 106
Apt 824 1BR 1 740 $1,777 Inactive Jun 3 92
Apt 311 2BR 1 912 $1,750 Inactive Jul 12 365
Apt 1518 1BR 1 838 $1,743 Inactive Aug 7 381
Apt 912 2BR 2 1,069 $1,742 Inactive Jan 19 24
Apt 217 2BR 2 1,069 $1,742 Inactive Feb 4 8
Apt 725 1BR 1 700 $1,737 Inactive Sep 11 109
Apt 626 1BR 1 740 $1,728 Inactive Mar 25 141
Apt 1225 1BR 1 740 $1,718 Inactive Dec 7 625
Apt 711 2BR 1 912 $1,695 Inactive Jan 17 195
Apt 1415 1BR 1 700 $1,683 Inactive Jul 4 177
1BR 1 740 $1,675 Inactive Oct 1 1
Oct $1,675
Apt 1511 1BR 1 838 $1,637 Inactive Mar 6 156
Apt 1125 1BR 1 740 $1,618 Inactive Oct 27 666
Apt 224 1BR 1 740 $1,615 Inactive Apr 17 607
1BR 1 740 $1,600 Inactive Sep 21 1
Sep $1,600
1BR 1 740 $1,595 Inactive Oct 1 1
Oct $1,595
Apt 1214 1BR 1 740 $1,590 Inactive Dec 16 61
Apt 1515 1BR 1 700 $1,580 Inactive Mar 31 365
Apt 723 1BR 1 700 $1,550 Inactive Aug 11 1
Apt 923 1BR 1 740 $1,550 Inactive Jun 17 365
Apt 1416 1BR 1 700 $1,545 Inactive Mar 3 52
Apt 1525 1BR 1 700 $1,513 Inactive Sep 27 330
Apt 826 1BR 1 740 $1,500 Inactive Feb 16 36
Apt 1216 1BR 1 740 $1,490 Inactive Jan 16 365
Apt 1026 1BR 1 740 $1,483 Inactive May 20 96
Apt 823 1BR 1 740 $1,480 Inactive Jun 1 365
1BR 1 838 $1,475 Inactive Sep 25 1
Sep $1,475
Apt 914 1BR 1 740 $1,475 Inactive Jul 12 19
Apt 1114 1BR 1 740 $1,470 Inactive Mar 30 43
Apt 726 1BR 1 700 $1,467 Inactive Oct 29 557
Apt 1426 1BR 1 700 $1,464 Inactive Sep 12 152
1BR 1 700 $1,450 Inactive Oct 1 1
Oct $1,450
1BR 1 700 $1,450 Inactive Sep 29 1
Sep $1,450
Apt 1313 1BR 1 700 $1,450 Inactive Sep 5 1
Apt 1516 1BR 1 700 $1,450 Inactive Jun 1 40
Apt 1024 1BR 1 740 $1,450 Inactive Jun 2 365
Apt 1423 1BR 1 700 $1,449 Inactive Oct 30 547
Apt 724 1BR 1 700 $1,425 Inactive Sep 15 1
Apt 716 1BR 1 700 $1,420 Inactive Mar 2 365
1BR 1 740 $1,410 Inactive Sep 30 1
Sep $1,410
1BR 1 700 $1,375 Inactive Sep 28 1
Sep $1,400 Sep $1,375 (↓1.8%)
Apt 515 1BR 1 700 $1,371 Inactive Feb 4 56
Apt 223 1BR 1 740 $1,365 Inactive Sep 27 407
Apt 926 1BR 1 740 $1,350 Inactive Feb 15 365
Apt 326 1BR 1 700 $1,343 Inactive Jan 27 16
Apt 1315 1BR 1 700 $1,336 Inactive Jan 7 62
Apt 523 1BR 1 700 $1,285 Inactive Jun 26 195
A3 1BR 1 838 Inactive Mar 20
B5 2BR 2 1,267 Inactive Mar 20
C2 3BR 2 1,449 Inactive Mar 20
Rental Notes

No notes yet

Demographics

Madison on Melrose sits in a high-income urban pocket ($132.5K median in 1-mile radius) where rents consume 20.8% of household income—well below the 30% affordability ceiling—but this advantage evaporates beyond the immediate neighborhood. The 3-mile and 5-mile rings show median incomes of $97.3K and $86.9K respectively, both yielding affordability ratios of 22.2%, indicating the property targets an affluent micromarket rather than a broader renter base. Income skew is pronounced at 1-mile (32.9% earning $150K+) versus 5-mile (22.8%), confirming this is affluent renter demand, not workforce housing. Renter concentration strengthens from 43.7% at 1-mile to 53.6% at 5-mile, signaling stable multifamily demand in the wider trade area despite the property's premium positioning.

AI analysis · Updated 9 days ago

1-Mile Radius

Population
12,135
Households
4,569
Avg Household Size
2.73
Median HH Income
$132,455
Median Home Value
$402,984
Median Rent
$2,295
% Renter Occupied
43.7%
Affordability
20.8% (rent/income)
Income Distribution
<$25k $150k+

3-Mile Radius

Population
126,023
Households
49,791
Avg Household Size
2.52
Median HH Income
$97,313
Median Home Value
$319,133
Median Rent
$1,800
% Renter Occupied
52.6%
Affordability
22.2% (rent/income)
Income Distribution
<$25k $150k+

5-Mile Radius

Population
366,262
Households
144,573
Avg Household Size
2.59
Median HH Income
$86,888
Median Home Value
$339,199
Median Rent
$1,607
% Renter Occupied
53.6%
Affordability
22.2% (rent/income)
Income Distribution
<$25k $150k+

Source: US Census ACS 5-Year Estimates (2023) · 3 tracts (1mi)

Demographics Notes

No notes yet

Unit Mix

Unit Mix Analysis – Madison on Melrose

The property is heavily skewed toward 1BR units (49 of 200, or 24.5%), with 2BR comprising 21.0% and 3BR+ just 7.5%—a pronounced concentration that mirrors young professional demand in urban cores but leaves limited family-housing optionality. Rent progression is steep but compressed: 1BR averages $1.3K, 2BR $1.8K (+41.2%), and 3BR $2.0K (+9.0%), suggesting marginal value capture on larger units despite 78% more square footage in 3BR stock. The absence of studios and underweight 3BR positioning relative to typical institutional multifamily (which targets 20–25% 3BR mix) indicates either past repositioning toward singles/couples or constrained floorplate design—worth validating against comps in the Dallas submarket to assess lease-up risk and long-term NOI ceiling.

AI analysis · Updated 9 days ago

Estimated from 106 listed units (53.0% of 200 total)

1BR 49 units
2BR 42 units
3BR+ 15 units
Unit Mix Notes

No notes yet

Amenities

Pet Policy

Pet Friendly

Amenities Notes

No notes yet

Appraisal History

Madison on Melrose shows 6.0% YoY appreciation to $44.0M ($220K/unit), reflecting recent market strength in the asset class. The 95.5% improvement-to-value ratio and minimal land value ($1.96M) indicate a fully built-out property with limited redevelopment optionality—any value creation relies on operational upside rather than ground repositioning. Single appraisal year limits trend analysis, but the 1995 vintage suggests potential deferred capital needs that merit closer scrutiny against the $220K/unit valuation.

AI analysis · Updated 21 days ago
Year Total Value Change
2025 $44,000,000 +6.0%
Appraisal Notes

No notes yet

Google Reviews

Rating collapse signals serious operational deterioration. The property's 6-month average dropped 1.3 points (4.0 to 2.7), driven by a spike in 1-star reviews (29 of 116 total) concentrated in the past six months. Noise complaints dominate negative feedback—first-floor sound transmission, neighbor disruption—alongside systemic maintenance failures: non-functional AC, gate malfunctions, pool shutdowns by city health, and grounds neglect (dog waste, trash accumulation). Management quality appears bifurcated: individual staff (Jackie, Noelle) receive consistent praise, but corporate-level neglect is evident in Greystar's unwillingness to address endemic operational issues, undermining the investment thesis and signaling either capex neglect or structural management dysfunction.

AI analysis · Updated 16 days ago

Rating Distribution

5★
69 (59%)
4★
15 (13%)
3★
0 (0%)
2★
3 (3%)
1★
29 (25%)

116 reviews total

Rating Trend

Reviews

ELFU ★☆☆☆☆ Jan 2026

I was really hoping to like this place but I’ve been miserable ever since moving here. If you live in the first floor you’ll be miserable. I can hear everything happening upstairs to a level that I have to wear earplugs at home to have a piece of mind. The office has done nothing about it despite all the claims of being greystar managed. I made things worst by contacting the office because now the neighbor upstairs comes to my door and I feel unsafe. The transfer fee is two times the monthly rent and I can’t afford to pay all that to transfer. Avoid this place if you want to feel like HOME and not a nightmare.

Owner response

We are disappointed to hear that you did not have a more positive experience with us at Madison at Melrose. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (972) 664-6000 or email madisonmelrose@greystar.com so we can discuss your experience further. We look forward to hearing from you.

Lynn H. ★☆☆☆☆ Dec 2025

The management is the worst!

Owner response

Please reach out to us at (469) 955-0040 when you can so we can address this situation directly. Thank you and have a great day.

Diamond ★★★★★ Oct 2025

I had such a great move-in experience at Madison at Melrose! The process was super smooth and easy. Ms. Jackie and Noelle in the office were so kind, helpful, and professional every step of the way. They really made me feel welcome and made sure everything was ready for me when I arrived. The property is clean and quiet, and the staff goes above and beyond for residents. I’m so glad I chose to make Madison at Melrose my new home!

Owner response

Diamond, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Madison at Melrose. Please don't hesitate to reach out if there's anything additional we can do for you.

Angel Lozano ★★★★☆ Local Guide Oct 2025

Owner response

Angel Lozano, we really appreciate your feedback!

Jessica Farley ★★★★☆ Oct 2025

i lived here for about 2 years and i loved my experience for the most part! it's a pretty quiet complex, decently priced for what you get, and as a 23 year old woman, i never felt unsafe. i liked that there was unlimited guest parking and that the pool didn't technically close (you just had to be quiet, and no one would care). the only issues i had were that the front office staff never answered the phone and that the communication kinda sucked. but maintenance was always on top of it and it was a great location! would 100% recommend and it was a great first apartment for me!

Owner response

Jessica Farley, thank you for your kind words and this wonderful review!

Showing 5 of 116 reviews Load more
Reviews Notes

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Data Sources

Apify Google Places (Scraper)
Last updated: Feb 26, 2026 9 fields
Sources Notes

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