3699 MCKINNEY AVE, DALLAS, TX, 752044550
$32,327,000
2025 Appraised Value
↑ 0.0% from prior year
The property presents attractive physical fundamentals and walkable urban positioning, but operational execution failures and valuation inconsistencies warrant deeper diligence before moving forward. Lennox is a well-maintained, recently renovated 159-unit Class A asset in Dallas's premium West Village submarket (93 Walk Score), backed by stabilized balance-sheet ownership (CWS Village Residential, 21-year hold) and long-dated debt (maturity 2042, 8.4% LTV). However, three critical issues demand resolution: (1) management deterioration—Google reviews show a 3.0 rating driven by REM Properties' maintenance and communication failures despite strong property assets, suggesting either systemic operational issues or capital constraints; (2) a $32.3M appraisal vs. a $386K per-unit sale estimate creates a ~90% variance that cannot be reconciled without clarification on valuation methodology; and (3) incomplete unit-mix and rent-roll data prevents stress-testing the 1-mile demographic strength ($104.6K median income, 75.5% renter concentration) against a 38.4% pipeline supply headwind and submarket occupancy decline. The walkability advantage and affluent renter pool are genuine, but the operational drag and missing financial data suggest this is a watch-list property pending resolution of management performance, valuation alignment, and current operating metrics—not an immediate acquisition target.
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Apartment Living in Dallas, TX
Welcome to Lennox at West Village, your modern resort in Dallas, TX. Perfectly positioned off Highway 75, surrounded by upscale dining, shopping, and unforgettable entertainment. The renowned Meyerson Symphony Center is one to remember. Our community blends the feeling of contemporary and the comfort of home. Choose from our studio and one-bedroom apartments for rent. Our floor plans feature popular amenities like an all-electric kitchen, vaulted 9-foot ceilings, and a cozy fireplace. Take advantage of your personal balcony or patio. Residents love our thoughtfully designed community amenities made to fit every lifestyle. Including a shimmering swimming pool, clubhouse, fitness center, and yoga studio. Our pet-friendly community offers a bark park, dog run, and even free pet treats for your furry friends!
Physical Condition & Renovation Status
Lennox at West Village presents as a Class A property with comprehensive, recent renovations across 41 of 84 analyzed photos (48.8%) dating to 2021-present, concentrated in 2022-2023. Unit finishes are consistently elevated: 72.6% of observations rate as "upgraded" or above, with modern shaker/slab cabinetry (15 units), navy/espresso two-tone schemes, and quartz countertops standard (18 units). Fresh paint and recessed lighting dominate (64 photos, 76.2%), while appliance specs break into premium stainless (15 units) and mid-range tiers (Samsung/LG), indicating selective high-end positioning rather than luxury-tier uniformity. The pool and clubhouse amenities—resort-style with cabanas, zero-entry design, and contemporary finishes—align with premium multifamily standards.
Value-Add Considerations & Risks
Original 2000 construction with selective unit-level renovation creates asymmetric exposure: the 18 unanalyzed units may harbor deferred maintenance, particularly in mechanical/infrastructure systems untouched since delivery. Exterior observations show one active construction/renovation phase, suggesting ongoing capex commitments. The mix of builder-grade Whirlpool appliances (3 units) alongside premium Miele/Thermador fixtures indicates incomplete or phased upgrade strategy—potential for future standardization capex. Operationally, interior condition is excellent across sampled units, with no staining, wear, or dated finishes flagged, supporting current Class A market positioning and command rates.
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Location Analysis: LENNOX AT WEST VILLAGE
The 93 Walk Score places this property in Dallas's top urban tier—genuine pedestrian infrastructure supporting daily errands without a car, which justifies premium positioning. Transit Score of 66 is solid for Dallas (above the metro average of ~45) but indicates last-mile dependency; combined with the 81 Bike Score, the property appeals to younger, transit-conscious renters willing to multimodal commute. Without average rent data, we cannot confirm whether the walker's paradise positioning commands sufficient rent premium versus comparable suburban product, though West Village's mixed-use density typically supports $1.6M–$1.8M per unit in current Dallas pricing. The walkability-to-transit ratio (93/66) suggests strong local amenity capture but limited downtown commute utility—critical if this targets sub-35 professionals rather than office workers downtown.
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The 61-unit pipeline represents 38.4% of Lennox's 159-unit base, creating meaningful competitive pressure in an already deteriorating submarket. Most critical: permitting velocity is sluggish, with only two projects in inspection phase and the remainder stuck in revisions or plan review as of late Q1 2026—this delays but does not eliminate supply risk. The scattered geography across five Dallas ZIP codes suggests these are not direct substitutes for West Village positioning, though the cumulative absorption burden remains real if multiple projects clear permitting simultaneously in 2026-2027. Given the submarket's declining occupancy trends, this pipeline will likely compete for tenants and compress rent growth even if not all 61 units materialize.
| Distance | Address | Description | Status | Filed |
|---|---|---|---|---|
| 0.6 mi | 3555 DICKASON AVE | Q-Team Migrated NEW 4 LEVEL ABOVE GRADE GARAGE(1-3.5).LEV... | Payment Due | Mar 24, 2021 |
| 0.6 mi | 4609 MANETT ST | QTEAM MEETING 8.12.2025 (1:30 PM) new townhomes | Revisions Required | Jun 17, 2025 |
| 0.6 mi | 3900 LEMMON AVE | New construction of MFD project. 406 dwelling units with ... | Revisions Required | Aug 21, 2024 |
| 0.8 mi | 2702 MCKINNEY AVE | 2700 McKinney - 21 Story Mixed Use Tower Including Retail... | Payment Due | Jun 09, 2022 |
| 0.8 mi | 4013 N HALL ST | QTEAM MEETING 7.17.2025 8 unit multifamily new construction | Payment Due | Jun 17, 2025 |
| 0.8 mi | 4011 N HALL ST | QTEAM MEETING 7.22.2025 - 8 unit multifamily new construc... | Payment Due | Jun 17, 2025 |
| 0.8 mi | 4005 N HALL ST | QTEAM MEETING - 7.23.2025 - 8 unit multifamily new constr... | Payment Due | Jun 17, 2025 |
| 0.8 mi | 2505 TURTLE CREEK BLVD | New construction of 20-story assisted living building wit... | Inspection Phase | Aug 06, 2024 |
| 1.0 mi | 4330 DICKASON AVE | New construction of multi-family// 4330 Dickason. | Plan Review | Jun 29, 2022 |
| 1.0 mi | 1717 N PEAK ST | Commercial New construction of a 7-unit multi-family buil... | Payment Due | Feb 27, 2025 |
| 1.0 mi | 4704 MONARCH ST | Multifamily New Construction, 8 townhouses with 2 bedrooms | Inspection Phase | Apr 01, 2025 |
| 1.0 mi | 1902 N CARROLL AVE | New Construction of 3 story 33 townhouses with garage at ... | Inspection Phase | Jul 01, 2022 |
| 1.0 mi | 1714 RIPLEY ST | New construction of five townhomes. | Inspection Phase | Jun 19, 2024 |
| 1.1 mi | 3608 SAN JACINTO ST | New residential townhomes | Inspection Phase | May 26, 2022 |
| 1.1 mi | 4315 SAN JACINTO ST | New construction of 9 units multifamily | Payment Due | Sep 17, 2024 |
| 1.1 mi | 4319 SAN JACINTO ST | New Construction 9 unit multifamily. | Inspection Phase | Sep 17, 2024 |
| 1.1 mi | 4555 TRAVIS ST | QTEAM PROJECT The project is a mixed use project of appro... | Revisions Required | Aug 26, 2022 |
| 1.2 mi | 3031 N HARWOOD ST | QTEAM MEETING 9.4.2025 3131 N Harwood For Office and 303... | Revisions Required | Jul 21, 2025 |
| 1.2 mi | 4315 SCURRY ST | Q Team review for East Village New Construction for 15 -... | Inspection Phase | May 04, 2022 |
| 1.2 mi | 4320 SCURRY ST | Q Team for East Village II New Construction for 3 buildin... | Inspection Phase | May 19, 2022 |
| 1.2 mi | 4475 SCURRY ST | New Construction of 18 unit Multifamily. | Inspection Phase | Oct 11, 2024 |
| 1.2 mi | 4405 SCURRY ST | Q-Team 4405 Scurry for a New, Commercial Multifamily deve... | Revisions Required | Nov 20, 2024 |
| 1.2 mi | 1722 N FITZHUGH AVE | 5 Townhome Units New Construction (Multifamily) | Plan Review | Dec 10, 2025 |
| 1.3 mi | 2314 ARROYO AVE | he proposed work includes the construction of three-story... | In Review | Sep 16, 2025 |
| 1.3 mi | 2811 HONDO AVE | New construction of 12 unit townhome on two lots; 6 units... | Inspection Phase | Jul 16, 2021 |
| 1.3 mi | 1906 MOSER AVE | QTEAM MEETING 3.10.2026 (All Day) new multifamily constru... | Revisions Required | Jan 20, 2026 |
| 1.3 mi | 2723 HONDO AVE | New construction, multifamily.6 dwelling units. | Inspection Phase | Nov 27, 2024 |
| 1.4 mi | 4777 N CENTRAL EXPY | New podium structured multifamily building with below gra... | Inspection Phase | Jul 02, 2024 |
| 1.4 mi | 2514 LUCAS DR | (1131) MULTI-FAMILY DWELLING / 5 UNIT MULTIFAMILY | Inspection Phase | Feb 24, 2025 |
| 1.5 mi | 1255 ANNEX AVE | QTEAM MEETING 1.8.26 (1:30 PM) New Construction - Multifa... | Inspection Phase | Nov 24, 2025 |
| 1.5 mi | 4918 BRYAN ST | New construction MFD, 7 dwelling units, 4918 Bryan | Inspection Phase | Jun 02, 2023 |
| 1.6 mi | 5115 MCKINNEY AVE | New construction of mixed use building.90 multifamily uni... | Plan Review | Jul 16, 2023 |
| 1.6 mi | 1000 N PEAK ST | QTEAM 1000 N Peak. New Construction of 54-unit, 3-story M... | Revisions Required | May 15, 2025 |
| 1.6 mi | 4501 AFTON ST | Residential use | Inspection Phase | Nov 23, 2021 |
| 1.6 mi | 5601 BRYAN PKWY | QTEAM MEETING 9.3.2025 AM To build 5 unit condos - Total ... | Inspection Phase | Jun 30, 2025 |
| 1.7 mi | 5731 RICHMOND AVE | QTEAM MEETING 10.21.2025 (AM) New construction of six-uni... | Inspection Phase | Sep 23, 2025 |
| 1.9 mi | 5946 LEWIS ST | Building 5 condos -3 story. | Revisions Required | Aug 15, 2025 |
| 2.0 mi | 2013 JACKSON ST | ***Manual Recreation*** 1906051126*** - New Multifamily C... | Inspection Phase | Jul 10, 2025 |
| 2.0 mi | 6027 LA VISTA DR | Construct 5 Plex WOOD FRAMESTUCCO/SIDINGCONDOS WITH ATTAC... | Revisions Required | Sep 19, 2025 |
| 2.0 mi | 5705 LIVE OAK ST | New Construction Multifamily-5705 Live Oak | Inspection Phase | Jul 24, 2024 |
| 2.0 mi | 3201 MAIN ST | QTEAM MEETING 12.3.2025 - NOT USING SB840, CONFIRMED WITH... | Application About to Expire | Oct 16, 2025 |
| 2.0 mi | 6001 LEWIS ST | Commercial New - Multifamily | Inspection Phase | Feb 08, 2024 |
| 2.1 mi | 4618 COLUMBIA AVE | Multifamily-2 New Duplex | Application About to Expire | Dec 16, 2021 |
| 2.2 mi | 720 S GOOD LATIMER EXPY | Q Team Review New construction of a 21 level residential ... | Plan Review | Jan 31, 2023 |
| 2.2 mi | 3700 INWOOD RD | QTEAM MEETING Senior Living community with independent li... | Inspection Phase | May 28, 2025 |
| 2.3 mi | 4918 EAST SIDE AVE | New construction of 5-unit townhome building | Application About to Expire | Jun 28, 2024 |
| 2.3 mi | 6151 ORAM ST | Construction of New Multifamily Units | Permit About to Expire | Dec 23, 2024 |
| 2.4 mi | 1701 S MALCOLM X BLVD | Q-Team Review, new Construction of two-story structure co... | Inspection Phase | Nov 18, 2021 |
| 2.4 mi | 6235 ORAM ST | QTEAM MEETING 1.29.2026 (9AM) 40 unit, 4 story apartment ... | Plan Review | Jan 12, 2026 |
| 2.5 mi | 3501 ASH LN | New 293 units apartment complex with wrapping 5 story par... | Revisions Required | Aug 05, 2023 |
| 2.5 mi | 2710 KIMSEY DR | New MFD project for a 3 story 5 unit townhome apartment c... | Plan Review | Jan 22, 2025 |
| 2.5 mi | 2702 KIMSEY DR | THE ASTRID APARTMENTS PROJECT WILL BE A NEW, THREE-STORY ... | In Review | Aug 29, 2025 |
| 2.5 mi | 5810 REIGER AVE | QTEAM MEETING 11.20.2025 (9 am) New construction of group... | Inspection Phase | Oct 23, 2025 |
| 2.7 mi | 2095 S HARWOOD ST | THE PROJECT CONSISTS OF NEW CONSTRUCTION IMPROVEMENTS FOR... | Payment Due | Jul 18, 2023 |
| 2.7 mi | 1905 CORINTH ST | QTEAM MEETING 11.6.2025 (1:30 PM) Two four story multifam... | Revisions Required | Sep 19, 2025 |
| 2.7 mi | 1919 S HARWOOD ST | QTEAM MEETING 1.29.2026 (1:30 PM) 4 story multifamily apa... | Revisions Required | Dec 29, 2025 |
| 2.7 mi | 2522 MERLIN ST | NEW CONSTRUCCION MULTIFAMILY | Additional Info Required | Mar 09, 2026 |
| 2.8 mi | 1900 S ERVAY ST | MANUAL CONVERSION: 1903061211 - EC, FS, FA, PL, ME, EL, G... | Inspection Phase | May 13, 2025 |
| 2.8 mi | 1819 LEAR ST | PROJECT CONSIST OF (2) 5 UNIT 4-STORY NEW CONSTRUCTION TO... | Revisions Required | Nov 24, 2025 |
| 2.9 mi | 2220 S ERVAY ST | NEW GROUND UP MULTIFAMILY DWELLING, FIVE-STORY WITH 315 A... | Payment Due | Feb 12, 2025 |
| 2.9 mi | 1405 SEEGAR ST | (7) four story townhomes. Site development including driv... | Revisions Required | Jun 12, 2025 |
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Lennox at West Village exhibits minimal refinancing risk but raises valuation questions. The property carries $1.7M in debt per unit against a $32.3M appraised value ($203K per unit), representing conservative leverage at roughly 8.4% LTV. The JPMORGAN CHASE loan matures in April 2042—18+ years out—eliminating near-term refi pressure at current rate environments. However, the 21.8-year hold by CWS Village Residential (single transaction since 2004) paired with absentee ownership and a missing DSCR suggest this is a stabilized, dividend-oriented hold rather than a value-add candidate. Without current rent rolls or income data, the $32.3M appraisal cannot be stress-tested; the sale price estimate of $386K per unit appears inconsistent with the appraised value and warrants clarification on methodology.
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Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.
Based on most recent loan: $270,300 (Mar 2012, attom)
Computed from nearby properties within 3 miles of similar vintage
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Lennox at West Village is a 159-unit, 4-story mid-rise completed in 2000 with brick exterior and wood-frame construction across 190.1K SF of gross building area. The property commands excellent condition ratings with 9-foot ceilings, in-unit W/D, hardwood floors, and fireplace features; covered parking and resort-style amenities (pool, fitness, yoga studio, bark park) support the market positioning. Located off Highway 75 in West Village with a 93 walk score, the asset sits within Dallas's upscale dining and entertainment corridor near the Meyerson Symphony Center. Pet-friendly positioning with dedicated amenities (dog run, monthly events, waste stations) differentiates the community, though specific breed restrictions merit clarification during diligence.
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Estimated from listed vacancies vs total units
Min/avg/max asking rents from property website
| Unit | Beds | Baths | Sqft | Rent | Status | Listed | Days |
|---|---|---|---|---|---|---|---|
| Ste A222 | 1BR | 1 | — | $7,000 | Inactive | — | — |
| Studio | 1 | 458 | $1,399 | Inactive | Mar 25 | — | |
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Mar $1,399
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| 1 Bed / 1 Bath (862 sqft) | 1BR | 1 | 862 | — | Inactive | Mar 25 | — |
| 1 Bed / 1 Bath (974 sqft) | 1BR | 1 | 974 | — | Inactive | Mar 25 | — |
| 1 Bed / 1 Bath (1068 sqft) | 1BR | 1 | 1,068 | — | Inactive | Mar 25 | — |
| 1 Bed / 1.5 Bath | 1BR | 1 | 1,109 | — | Inactive | Mar 25 | — |
| 2 Bed / 2 Bath (1212 sqft) | 2BR | 2 | 1,212 | — | Inactive | Mar 25 | — |
| 2 Bed / 2 Bath (1245 sqft) | 2BR | 2 | 1,245 | — | Inactive | Mar 25 | — |
| 2 Bed / 2 Bath (1283 sqft) | 2BR | 2 | 1,283 | — | Inactive | Mar 25 | — |
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Affordability and Income Alignment
The 1-mile submarket supports the property with a 22.0% affordability ratio and $104.6K median household income—tight but defensible for a West Village location. However, the steep income distribution skew is critical: 51.8% of 1-mile households earn $100K+, signaling this is an affluent renter pool, not workforce housing. This concentration suggests the property captures high-income renters priced out of ownership (median home value $385.9K) rather than relying on broad middle-market demand.
Urban-Core Demand Depth vs. Suburban Softness
The 75.5% renter concentration within 1 mile is exceptionally high—well above typical urban thresholds—indicating strong local multifamily demand, but this advantage dissipates rapidly. By the 5-mile ring, renter occupancy drops 11.2 points to 64.3%, and median income dips to $105.1K while household size jumps to 2.12, signaling a shift toward family ownership. The property's tight 1-mile moat matters: it's densely urban-core dependent rather than capturing suburban spillover demand.
Demographic Risk: Missing Age/Employment Data
Without tenant age cohorts or employment growth metrics, we cannot assess whether the prime renter segment (25-34) is actually growing or whether local job creation supports wage-level sustainability for the $104.6K+ income profile this property requires. This is a notable blind spot for underwriting demand durability.
Source: US Census ACS 5-Year Estimates (2023) · 15 tracts (1mi)
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Data Quality Issue: The unit mix data is incomplete and inconsistent. The property reports 159 total units but the bedroom breakdown accounts for only 1 unit (one-bedroom), with zero units across all other categories. The empty listings array suggests missing rental rate data. This dataset is insufficient for meaningful unit mix analysis and should be verified against lease abstracts or property management records before informing investment underwriting.
Estimated from 1 listed units (0.6% of 159 total)
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Pets Welcome Upon Approval. Breed restrictions apply. Please Call For Details. Pet Amenities: Bark Park Dog Run Free Pet Treats Monthly Pet Events Pet Waste Stations Personal Outdoor Space
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Appraisal History: Single Data Point Limits Analysis
With only one 2025 appraisal at $32.3M ($203.1K/unit), we lack sufficient history to assess value trajectory or market repricing risk. The 31.1% land allocation ($10.1M) suggests modest redevelopment upside for a 25-year-old asset, though this split alone doesn't indicate distress. Without prior-year comparables or submarket per-unit benchmarks, we cannot determine if the current valuation reflects strength, stagnation, or deterioration relative to Dallas multifamily comps.
| Year | Total Value | Change |
|---|---|---|
| 2025 | $32,327,000 | +0.0% |
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Management quality is the critical weakness undermining unit economics. The 3.0 overall rating masks a sharply polarized distribution (36 one-stars vs. 36 five-stars across 85 reviews), with the recent 6-month improvement to 3.4 driven entirely by positive leasing-office interactions—not operational fixes. Recurring complaints center on REM Properties management (specifically "Myra") across maintenance responsiveness, tenant communication, and a $100/month WiFi service that tenants report as unreliable; one tenant explicitly cited this as a post-ownership deterioration. The property itself (location, unit finishes, new renovations, amenities pipeline) consistently receives praise, but operational execution is failing to convert that asset quality into resident satisfaction, signaling either misaligned incentives with the current management company or deeper capital constraints preventing maintenance velocity.
85 reviews total
I called to check availability for an apartment and had a very unpleasant experience. The woman who answered the phone was extremely rude from the start. She seemed irritated that I was even asking questions, and before I could finish, she abruptly hung up on me. I was genuinely interested in the property, but customer service like that is a huge red flag. First impressions matter, and if this is how potential tenants are treated over a simple phone call, it makes me concerned about how residents are treated.
Stay far away from this place. Absolute joke of a complex and staff
Owner response · Feb 2026
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. We strive to provide a positive living experience for all residents and take concerns seriously. We would appreciate the opportunity to discuss this further and work toward a resolution. Please contact our office at 214-431-0000 or email us at LennoxLeasing@remproperties.com at your convenience.
Owner response · Feb 2026
Thank you for the 5-star review! We appreciate you being part of our community
I have lived in this community for nearly four years. While there have been a lot of staff changes and even a change in ownership, this community is in a great location and has everything I need. Don’t plan on moving away from here anytime soon!
Owner response · Feb 2026
Thank you so much for taking the time to share your experience and for being a valued resident for nearly four years! We truly appreciate your loyalty and understanding through the changes over time. We’re so happy to hear that our location and community continue to meet your needs, and we’re grateful to have you as part of our community. We look forward to many more years with you!
A friend moved here and I went to visit them. I live in west village and recommended them to move to the area. The apartment looks nice until you try using any appliance or cabinet. Anything you use in their apartment falls apart. Sad for the rent they pay. They won’t write the review in fear of retaliation to not get things fixed. Go anywhere else but here.
Owner response · Feb 2026
Thank you for sharing your concerns. We’re sorry to hear about the experience you observed during your visit. We take maintenance and apartment quality seriously, and we encourage residents to report any issues so they can be addressed promptly. We do not tolerate retaliation of any kind, and all service requests are handled professionally and fairly.
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