GLASSHOUSE BY WINDSOR

2728 MCKINNON ST, DALLAS, TX, 752011602

APARTMENT (BRICK EXTERIOR) High-Rise 375 units Built 2007 19 stories ★ 4.1 (156 reviews) 🚶 88 Very Walkable 🚌 68 Good Transit 🚲 76 Very Bikeable

$130,000,000

2025 Appraised Value

↑ 30.7% from prior year

GLASSHOUSE BY WINDSOR — EXECUTIVE SUMMARY

This is a pass. Glasshouse sits at a critical inflection point where premium $130M valuation, severe operational deterioration, and refinancing pressure collide on a debt-laden structure. The 41% six-month review rating collapse—driven by filthy common areas, broken elevators, mold, and security failures—signals acute management breakdown that directly undermines lease renewal and value retention, particularly given the ultra-narrow 1-mile demographic moat ($109.1K median income, 87.4% renter concentration) that cannot absorb demand loss. At $1.026M per unit financed on a 2017 loan with no disclosed maturity and LTV north of 296%, the corporate owner faces acute refinancing pressure in a rising-rate environment with deteriorating operational metrics; DSCR opacity and three transactions in 13 years suggest prior stress rather than stabilized hold. Rental pricing shows aggressive 2BR positioning ($3.3K vs. $2.15K comp) into soft 1BR demand with 5.9% availability and no concessions despite visible market resistance—a cash-flow risk on an already-overleveraged capital structure. The 18.1% construction pipeline adds 12–24 month absorption headwind as property reputation erodes. Current asking rates and operational performance do not justify the appraised value; acquire only if distressed debt restructuring creates entry below $100M.

AI overview · Updated 2 days ago
Abstract Notes

No notes yet

A striking landmark in Uptown Dallas, offering unparalleled luxury and breathtaking views.

Glass House by Windsor is a striking landmark in Uptown Dallas, offering unparalleled luxury and breathtaking views. With its iconic architecture and sleek design, this high-rise residence delivers a sophisticated urban living experience. Located near Turtle Creek and Victory Park, residents enjoy easy access to the city's top restaurants, entertainment, and outdoor spaces. This LEED-certified community blends high-rise living with thoughtful outdoor spaces, creating an environment that is both stylish and sustainable. Experience the refined elegance of Glass House by Windsor, where luxury extends beyond your apartment. Features include sleek interiors, resort-style infinity-edge pool, and beautifully landscaped outdoor spaces. The rooftop sky deck offers breathtaking city views, an inviting fireplace, and comfortable lounge seating.

Interior Finish: Class A with selective unit stratification. Kitchens skew 2015–2020 vintage with modern slab cabinetry and subway tile, but appliance quality is mixed—premium stainless steel in some units vs. builder-grade GE/Whirlpool in others, suggesting incomplete renovation across the 375-unit portfolio. Countertops are predominantly quartz/granite rather than laminate, and 31 of 43 analyzed units show excellent condition, indicating recent refresh campaigns. However, the presence of black dishwasher spotting and builder-grade black ranges signals deferred standardization; a systematic kitchen modernization program would unlock value-add.

Exterior & Amenities: Strong curb appeal drives Class A positioning. The glass-and-metal high-rise facade with diagonal balcony patterns and rooftop resort-style pool with city views command premium positioning. Amenity suites feature contemporary design (LED accent lighting, warm-tone tile, mid-century furnishings), and adjacency to Klyde Warren Park strengthens locational appeal—this is Dallas urban infill, not suburban multifamily.

Bottom line: Glasshouse operates at Class A rents (judging by finishes and amenities) but exhibits selective unit economics; upgrading the 40–50% of units still carrying builder-grade appliances to stainless steel and refreshing bathroom vanities in the remaining inventory would tighten NOI and support rate growth without major capex.

AI analysis · Updated 22 days ago

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AI Analysis

Location Profile

Walk Score of 88 and Transit Score of 68 position Glasshouse in Dallas's upper-tier urban corridor, enabling car-free or car-lite lifestyles for a meaningful tenant subset. The 76 Bike Score reinforces this—combined with 375 units at $2.71K/month, the property captures the millennial/young professional demographic that trades parking hassles for walkability premiums. However, Dallas's car-dependent infrastructure means a 68 Transit Score, while "Good," still underperforms comparable Denver or Austin properties; this likely caps upside for transit-dependent renters and suggests the location trades on walkable retail/dining density rather than employment center proximity. The rent levels align with walkable urban assets, indicating the property commands above-market rates justified by neighborhood amenities rather than commute advantage.

AI analysis · Updated 9 days ago
Distance Name Category
📍 1.2 miles from Downtown Dallas
Map Notes

No notes yet

The 18.1% pipeline represents meaningful near-term supply pressure on a 375-unit asset, though the fragmented permitting landscape mitigates concentration risk. Of the 68 nearby units, most permits remain in early stages (revisions required, plan review, payment due), suggesting 18–24 months before material deliveries—timing that exposes the property to a softer market cycle if occupancy continues to weaken alongside the deteriorating submarket vacancy trend. The dispersed locations across multiple Dallas ZIP codes (75215, 75206, 75204, 75214, 75226) indicate no single competitive threat, but cumulative absorption pressure across the submarket warrants close monitoring of permit progression and rental rate trajectory.

AI analysis · Updated 22 days ago
🏗️ 68 permits within 3 mi
18% pipeline
Distance Address Description Status Filed
0.2 mi 3031 N HARWOOD ST QTEAM MEETING 9.4.2025 3131 N Harwood For Office and 303... Revisions Required Jul 21, 2025
0.4 mi 2702 MCKINNEY AVE 2700 McKinney - 21 Story Mixed Use Tower Including Retail... Payment Due Jun 09, 2022
0.5 mi 2505 TURTLE CREEK BLVD New construction of 20-story assisted living building wit... Inspection Phase Aug 06, 2024
0.8 mi 3555 DICKASON AVE Q-Team Migrated NEW 4 LEVEL ABOVE GRADE GARAGE(1-3.5).LEV... Payment Due Mar 24, 2021
1.2 mi 4013 N HALL ST QTEAM MEETING 7.17.2025 8 unit multifamily new construction Payment Due Jun 17, 2025
1.2 mi 4011 N HALL ST QTEAM MEETING 7.22.2025 - 8 unit multifamily new construc... Payment Due Jun 17, 2025
1.2 mi 4005 N HALL ST QTEAM MEETING - 7.23.2025 - 8 unit multifamily new constr... Payment Due Jun 17, 2025
1.2 mi 3608 SAN JACINTO ST New residential townhomes Inspection Phase May 26, 2022
1.3 mi 4330 DICKASON AVE New construction of multi-family// 4330 Dickason. Plan Review Jun 29, 2022
1.3 mi 2013 JACKSON ST ***Manual Recreation*** 1906051126*** - New Multifamily C... Inspection Phase Jul 10, 2025
1.3 mi 3900 LEMMON AVE New construction of MFD project. 406 dwelling units with ... Revisions Required Aug 21, 2024
1.4 mi 2723 HONDO AVE New construction, multifamily.6 dwelling units. Inspection Phase Nov 27, 2024
1.4 mi 2314 ARROYO AVE he proposed work includes the construction of three-story... In Review Sep 16, 2025
1.4 mi 1714 RIPLEY ST New construction of five townhomes. Inspection Phase Jun 19, 2024
1.4 mi 2811 HONDO AVE New construction of 12 unit townhome on two lots; 6 units... Inspection Phase Jul 16, 2021
1.5 mi 1717 N PEAK ST Commercial New construction of a 7-unit multi-family buil... Payment Due Feb 27, 2025
1.5 mi 2514 LUCAS DR (1131) MULTI-FAMILY DWELLING / 5 UNIT MULTIFAMILY Inspection Phase Feb 24, 2025
1.5 mi 4501 AFTON ST Residential use Inspection Phase Nov 23, 2021
1.6 mi 1902 N CARROLL AVE New Construction of 3 story 33 townhouses with garage at ... Inspection Phase Jul 01, 2022
1.6 mi 4609 MANETT ST QTEAM MEETING 8.12.2025 (1:30 PM) new townhomes Revisions Required Jun 17, 2025
1.6 mi 4320 SCURRY ST Q Team for East Village II New Construction for 3 buildin... Inspection Phase May 19, 2022
1.6 mi 4315 SCURRY ST Q Team review for East Village New Construction for 15 -... Inspection Phase May 04, 2022
1.6 mi 4315 SAN JACINTO ST New construction of 9 units multifamily Payment Due Sep 17, 2024
1.6 mi 4319 SAN JACINTO ST New Construction 9 unit multifamily. Inspection Phase Sep 17, 2024
1.7 mi 720 S GOOD LATIMER EXPY Q Team Review New construction of a 21 level residential ... Plan Review Jan 31, 2023
1.7 mi 4475 SCURRY ST New Construction of 18 unit Multifamily. Inspection Phase Oct 11, 2024
1.7 mi 4405 SCURRY ST Q-Team 4405 Scurry for a New, Commercial Multifamily deve... Revisions Required Nov 20, 2024
1.8 mi 3201 MAIN ST QTEAM MEETING 12.3.2025 - NOT USING SB840, CONFIRMED WITH... Application About to Expire Oct 16, 2025
1.8 mi 1000 N PEAK ST QTEAM 1000 N Peak. New Construction of 54-unit, 3-story M... Revisions Required May 15, 2025
1.8 mi 4704 MONARCH ST Multifamily New Construction, 8 townhouses with 2 bedrooms Inspection Phase Apr 01, 2025
1.9 mi 1722 N FITZHUGH AVE 5 Townhome Units New Construction (Multifamily) Plan Review Dec 10, 2025
1.9 mi 1255 ANNEX AVE QTEAM MEETING 1.8.26 (1:30 PM) New Construction - Multifa... Inspection Phase Nov 24, 2025
2.0 mi 1701 S MALCOLM X BLVD Q-Team Review, new Construction of two-story structure co... Inspection Phase Nov 18, 2021
2.1 mi 2095 S HARWOOD ST THE PROJECT CONSISTS OF NEW CONSTRUCTION IMPROVEMENTS FOR... Payment Due Jul 18, 2023
2.1 mi 4918 BRYAN ST New construction MFD, 7 dwelling units, 4918 Bryan Inspection Phase Jun 02, 2023
2.1 mi 1900 S ERVAY ST MANUAL CONVERSION: 1903061211 - EC, FS, FA, PL, ME, EL, G... Inspection Phase May 13, 2025
2.1 mi 1906 MOSER AVE QTEAM MEETING 3.10.2026 (All Day) new multifamily constru... Revisions Required Jan 20, 2026
2.1 mi 1905 CORINTH ST QTEAM MEETING 11.6.2025 (1:30 PM) Two four story multifam... Revisions Required Sep 19, 2025
2.1 mi 1819 LEAR ST PROJECT CONSIST OF (2) 5 UNIT 4-STORY NEW CONSTRUCTION TO... Revisions Required Nov 24, 2025
2.1 mi 1919 S HARWOOD ST QTEAM MEETING 1.29.2026 (1:30 PM) 4 story multifamily apa... Revisions Required Dec 29, 2025
2.2 mi 4555 TRAVIS ST QTEAM PROJECT The project is a mixed use project of appro... Revisions Required Aug 26, 2022
2.2 mi 1405 SEEGAR ST (7) four story townhomes. Site development including driv... Revisions Required Jun 12, 2025
2.3 mi 2220 S ERVAY ST NEW GROUND UP MULTIFAMILY DWELLING, FIVE-STORY WITH 315 A... Payment Due Feb 12, 2025
2.4 mi 3501 ASH LN New 293 units apartment complex with wrapping 5 story par... Revisions Required Aug 05, 2023
2.4 mi 4618 COLUMBIA AVE Multifamily-2 New Duplex Application About to Expire Dec 16, 2021
2.4 mi 2522 MERLIN ST NEW CONSTRUCCION MULTIFAMILY Additional Info Required Mar 09, 2026
2.4 mi 5601 BRYAN PKWY QTEAM MEETING 9.3.2025 AM To build 5 unit condos - Total ... Inspection Phase Jun 30, 2025
2.5 mi 4777 N CENTRAL EXPY New podium structured multifamily building with below gra... Inspection Phase Jul 02, 2024
2.5 mi 909 E COLORADO BLVD New construction multifamily. Inspection Phase Feb 04, 2025
2.6 mi 4918 EAST SIDE AVE New construction of 5-unit townhome building Application About to Expire Jun 28, 2024
2.6 mi 4739 GRETNA ST 18 Townhouses in 2 phases. 9 units each phase. PHASE 1 BU... Inspection Phase Jan 15, 2025
2.6 mi 2705 CLEVELAND ST The 2705 Cleveland project is a multi-unit urban infill r... Payment Due Dec 22, 2025
2.6 mi 5731 RICHMOND AVE QTEAM MEETING 10.21.2025 (AM) New construction of six-uni... Inspection Phase Sep 23, 2025
2.7 mi 2708 PARNELL ST QTEAM MEETING TBD New Construction of 21 units of multifa... Payment Due Feb 18, 2026
2.7 mi 701 N LANCASTER AVE New construction 16 condos Payment Due Oct 25, 2023
2.7 mi 2710 KIMSEY DR New MFD project for a 3 story 5 unit townhome apartment c... Plan Review Jan 22, 2025
2.7 mi 5115 MCKINNEY AVE New construction of mixed use building.90 multifamily uni... Plan Review Jul 16, 2023
2.7 mi 3700 INWOOD RD QTEAM MEETING Senior Living community with independent li... Inspection Phase May 28, 2025
2.7 mi 2702 KIMSEY DR THE ASTRID APARTMENTS PROJECT WILL BE A NEW, THREE-STORY ... In Review Aug 29, 2025
2.7 mi 5946 LEWIS ST Building 5 condos -3 story. Revisions Required Aug 15, 2025
2.8 mi 6027 LA VISTA DR Construct 5 Plex WOOD FRAMESTUCCO/SIDINGCONDOS WITH ATTAC... Revisions Required Sep 19, 2025
2.8 mi 2829 GOULD ST The proposed work includes the construction of three-stor... Revisions Required Jun 26, 2025
2.8 mi 3108 SOUTH BLVD New 5 unit multi-family dwelling. Previous permit number:... Revisions Required Feb 20, 2025
2.8 mi 3000 SOUTH BLVD CONSTRUCTION OF NEW TWO STORY STUDIO APARTMENTS Revisions Required Jan 21, 2025
2.8 mi 6001 LEWIS ST Commercial New - Multifamily Inspection Phase Feb 08, 2024
2.8 mi 5705 LIVE OAK ST New Construction Multifamily-5705 Live Oak Inspection Phase Jul 24, 2024
2.9 mi 1111 N MADISON AVE QTEAM MEETING 10.22.2025 New construction of a 4 unit condo Inspection Phase Aug 18, 2025
2.9 mi 400 N LANCASTER AVE New construction of 16 unit multifamily. Inspection Phase Jan 28, 2025
Nearby Construction Notes

No notes yet

Debt & Transaction History

Refinancing and leverage risk are acute. The $384.9M loan originated in 2017—now 7+ years seasoned with no maturity date disclosed—creates uncertainty on reset timing; at current rates, a refinance would materially compress returns. At $1.026M per unit, loan-to-value sits at roughly 296%, indicating the property is financed well above appraised value and presents negative equity if market conditions soften. The absentee corporate owner (Wojtaszek entities) acquired in May 2021 near the cycle peak; without DSCR, stated sale price, or current rate data, debt service coverage is opaque, but the absence of disclosed metrics coupled with a maturing financing window suggests a potential refinancing pressure point. Three transactions in 13 years and a lender shift from stand-alone finance records (2011, 2017) to active loan status signals either restructuring or distressed repositioning rather than a stabilized hold.

AI analysis · Updated 22 days ago
Ownership Duration
4.9 years
Since May 2021
Transactions
3 recorded
Owner Type
Company
Absentee owner
Owner Mailing Address
8 GREENWAY PLZ, HOUSTON, TX 77046-0890

🏛️ TX Comptroller Entity Data

Beneficial Owner
Institutional Multifamily Partners high
via officer match
Registered Agent
C T Corporation System
1999 BRYAN ST., STE. 900, DALLAS, TX, 75201
Officers / Directors
Institutional Multifamily Partners — MANAGING M
Entity Mailing Address
1110 NORTHCHASE PKWY SE STE 150, MARIETTA, GA, 30067
State of Formation
DE
SOS Status
ACTIVE
Current Lender
Berkeley Point Cap
Loan Amount
$384,855,000 ($1,026,280/unit)
Maturity Date
Not recorded
Loan Type
Unknown
May 11, 2021 Resale Warranty Deed
Buyer: Gary J Wojtaszek,Wendy C Wojtaszek from 3408 Caruth Ltd
January 03, 2017 Stand Alone Finance Deed of Trust
Buyer: Alta Uptown Llc, via Attorney Only
Berkeley Point Cap $384,855,000 Senior
March 31, 2011 Stand Alone Finance Deed of Trust
Buyer: Alta Uptown Llc, via Attorney Only
Debt Notes

No notes yet

Financial Estimates

Glasshouse by Windsor is priced as a stabilized, low-risk asset with NOI productivity below market. At $13.8K per unit, NOI lags the submarket average of $9.8K implied by the $186.5K price-per-unit benchmark and 5.28% submarket cap rate—suggesting either operational underperformance or a premium paid for quality/location. The 3.98% implied cap rate sits 130 bps below submarket, indicating a buyer is accepting stabilized returns for a Class A trophy asset; the 55% opex ratio is healthy and supports execution, but leaves limited upside from cost control. Appraisal-to-price disconnect is immaterial ($130M appraised vs. implied ~$130M), signaling market alignment rather than value distortion.

AI analysis · Updated 8 days ago

Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.

Sale & Valuation

Est. Sale Price
Sale $/Unit
Value YoY
+30.7%
Implied Cap Rate
3.98%
Est. Cap Rate

Operating Income

Gross Potential Rent
$12,214,636/yr
Est. Vacancy
5.9%
Submarket Vac.
5.8%
Eff. Gross Income
$11,493,972/yr
OpEx Ratio
55%
Est. NOI
$5,172,287/yr
NOI/Unit
$13,793/yr

Debt & Taxes

Taxes/Unit
$8,667/yr
Est. DSCR

Based on most recent loan: $384,855,000 (Jan 2017, attom)

Submarket Benchmarks

📊

Computed from nearby properties within 3 miles of similar vintage

Submarket Cap Rate
5.28%
Price/Unit Benchmark
$186,492
Rent/SF
$2.26/sf
Financial Estimates Notes

No notes yet

Property Summary

Glasshouse by Windsor is a 2007-built, 19-story high-rise with 375 units (373.3K SF) in Uptown Dallas, positioned as a Class B+ asset with LEED Silver certification and reinforced concrete construction. The property commands a walk score of 88 and achieves excellent condition across amenities including an infinity-edge pool, sky deck, media room, and enclosed dog park, with EV charging and gated parking garage access. Residents pay for all major utilities except community Wi-Fi; pet policy charges $500 one-time plus $40/month with breed restrictions applied. Location benefits from proximity to Turtle Creek, Victory Park, and dense restaurant/retail corridor with public transit access.

AI analysis · Updated 22 days ago

Property Details

Account #
000929000J01A0000
Market
Dallas County, TX
Building Class
APARTMENT (BRICK EXTERIOR)
Building Style
High-Rise
Construction
B-REINFORCED CONCRETE FRAME
Quality
EXCELLENT
Condition
EXCELLENT
Stories
19
Gross Building Area
373,251 SF
Net Leasable Area
373,235 SF
Neighborhood
UNASSIGNED
Last Sale
December 01, 2007
Place ID
ChIJL8WGwjCZToYRyecAHCuDVPU
Business Status
Operational
Enriched
about 2 months ago

Owner Information

Owner
ALTA UPTOWN LLC
Mailing Address
% WOOD PARTNERS
HOUSTON, TEXAS 770460890
Property Notes

No notes yet

Rental Performance

Glasshouse is pricing 37.0% above submarket 2BR comps but leasing against soft 1BR demand. The property's $3.3K 2-bedroom ask significantly outpaces the $2.15K market benchmark, suggesting either superior positioning or aggressive pricing into a softening market—22 active listings (5.9% availability) supports the latter interpretation. By contrast, 1BR units at $2.32K command only a 37.2% premium to the $1.69K benchmark and show tighter clustering in recent leases ($2.09K–$2.63K), indicating price resistance. No current concessions are being offered despite elevated availability and a 10.7% spread between March snapshot ($2.58K) and current asking average ($2.71K), suggesting recent rent pushes are not yet supported by market velocity.

AI analysis · Updated 2 days ago
Submarket Rent Growth
+14.6% trailing 12mo
📊 Nearby properties
Vacancy Trend
Deteriorating
📊 RentCast zip-level data
Submarket Rent/SF
$2.26/sf
📊 Nearby properties

Rent Trends

Estimated Occupancy

Estimated from listed vacancies vs total units

Asking Rent Range

Min/avg/max asking rents from property website

Available Units Over Time

Latest Scrape (Mar 24, 2026)

Rent Range
$1,860 – $5,040
Avg: $2,582
Available
40 units

Fees

Application: 50 Admin: 300 Pet Deposit: 500 Pet Rent Monthly: 40
🏠 22 active listings | 1BR avg $2,320 (mkt $1,690 ↑37% ) | 2BR avg $3,283 (mkt $2,150 ↑53% ) | Trend: No data
Unit Beds Baths Sqft Rent Status Listed Days
2BR 2 1,812 $5,040 Active Mar 24
Mar $5,040
2BR 2 1,209 $3,468 Active Mar 24
Mar $3,468
2BR 2 1,394 $3,372 Active Mar 24
Mar $3,372
2BR 2 1,187 $3,127 Active Mar 24
Mar $3,127
2BR 2 1,311 $3,053 Active Mar 24
Mar $3,053
2BR 2 1,147 $3,051 Active Mar 24
Mar $3,018
2BR 2 1,208 $2,988 Active Mar 24
Mar $3,188
2BR 2 1,111 $2,948 Active Mar 24
Mar $2,948
1BR 1 911 $2,730 Active Mar 24
Mar $2,405
1BR 1 922 $2,634 Active Mar 24
Mar $2,634
1BR 1 847 $2,530 Active Mar 24
Mar $2,237
1BR 1 979 $2,515 Active Mar 24
Mar $2,409
2BR 2 982 $2,503 Active Mar 24
Mar $2,523
1BR 1 904 $2,480 Active Mar 24
Mar $2,509
1BR 1 907 $2,480 Active Mar 24
Mar $2,480
1BR 1 815 $2,348 Active Mar 24
Mar $2,093
1BR 1 828 $2,255 Active Mar 24
Mar $2,255
1BR 1 796 $2,230 Active Mar 24
Mar $2,230
1BR 1 724 $2,168 Active Mar 24
Mar $2,287
1BR 1 763 $2,080 Active Mar 24
Mar $2,250
1BR 1 697 $1,879 Active Mar 24
Mar $2,222
1BR 1 697 $1,837 Active Jun 11 665
Jun $1,837
Apt 2106 2BR 2 1,812 $4,685 Inactive Jun 19 369
2BR 2 1,666 $4,195 Inactive Sep 30 1
Sep $4,195 Sep $4,195 (↑0.0%)
Apt 1521 2BR 2 1,334 $4,135 Inactive May 7 47
Apt 2019 2BR 2 1,430 $4,005 Inactive Jul 18 371
Apt 1119 2BR 2 1,394 $3,870 Inactive Feb 26 168
Apt 919 2BR 2 1,394 $3,830 Inactive Sep 11 1
Apt 1420 2BR 2 1,147 $3,755 Inactive Aug 27 34
Apt 2002 2BR 2 1,209 $3,675 Inactive Mar 6 160
Apt 2021 2BR 2 1,369 $3,655 Inactive Sep 25 3
Apt 821 2BR 2 1,311 $3,645 Inactive Sep 17 1
Apt 1621 2BR 2 1,334 $3,635 Inactive Apr 22 45
Apt 1602 2BR 2 1,187 $3,635 Inactive Nov 5 281
Apt 1112 2BR 3 1,208 $3,630 Inactive Jul 8 36
Apt 1921 2BR 2 1,334 $3,620 Inactive Nov 5 385
Apt 1502 2BR 2 1,187 $3,600 Inactive May 12 93
Apt 521 2BR 2 1,311 $3,540 Inactive May 29 76
Apt 1801 2BR 2 1,187 $3,490 Inactive Jul 4 365
Apt 1021 2BR 2 1,311 $3,460 Inactive May 12 93
Apt 1719 2BR 2 1,394 $3,430 Inactive May 1 369
2BR 2 1,394 $3,405 Inactive Sep 21 1
Sep $3,405
Apt 1812 2BR 3 1,208 $3,400 Inactive Dec 3 25
Apt 920 2BR 2 1,147 $3,380 Inactive Nov 18 605
Apt 1501 2BR 2 1,187 $3,370 Inactive Aug 15 1
Apt 1519 2BR 2 1,394 $3,345 Inactive Mar 2 83
Apt 1101 2BR 2 1,187 $3,340 Inactive Jul 5 365
Apt 901 2BR 2 1,187 $3,340 Inactive May 12 440
Apt 1102 2BR 2 1,187 $3,290 Inactive Aug 8 1
Apt 1421 2BR 2 1,311 $3,280 Inactive Oct 28 408
Apt 1321 2BR 2 1,311 $3,270 Inactive Sep 26 218
Apt 1202 2BR 2 1,187 $3,270 Inactive Dec 18 415
2BR 2 1,311 $3,269 Inactive Jun 4 1
May $3,169 May $3,269 Jun $3,269 (↑3.2%)
Apt 1712 2BR 3 1,208 $3,250 Inactive Apr 29 19
Apt 1901 2BR 2 1,187 $3,225 Inactive May 6 365
Apt 1612 2BR 3 1,208 $3,200 Inactive Nov 19 250
Apt 621 2BR 2 1,311 $3,190 Inactive Feb 18 40
Apt 519 2BR 2 1,394 $3,185 Inactive Dec 17 483
Apt 1221 2BR 2 1,311 $3,180 Inactive May 21 84
2BR 2 1,187 $3,175 Inactive Sep 24 1
Sep $3,175
Apt 1512 2BR 3 1,208 $3,175 Inactive Jul 26 355
2BR 2 1,187 $3,165 Inactive Sep 29 1
Sep $3,165 Sep $3,165 (↑0.0%)
Apt 401 2BR 2 1,111 $3,140 Inactive Jun 6 416
Apt 1301 2BR 2 1,187 $3,130 Inactive Jul 9 118
Apt 801 2BR 2 1,187 $3,125 Inactive Dec 18 478
Apt 421 2BR 2 1,311 $3,115 Inactive Feb 18 365
Apt 1619 2BR 2 1,394 $3,115 Inactive Oct 27 784
Apt 1014 2BR 2 1,100 $3,105 Inactive May 21 84
Apt 419 2BR 2 1,394 $3,090 Inactive Jan 7 57
Apt 1319 2BR 2 1,394 $3,085 Inactive Oct 29 742
Apt 814 2BR 2 1,100 $3,080 Inactive Jul 8 361
Apt 412 2BR 2 1,256 $3,075 Inactive Apr 20 365
Apt 1012 2BR 3 1,208 $3,060 Inactive Jul 5 22
Apt 702 2BR 2 1,187 $3,045 Inactive Aug 27 323
Apt 1214 2BR 2 1,100 $3,040 Inactive Apr 30 19
2BR 2 1,147 $3,024 Inactive May 18 1
May $3,024 May $3,024 (↑0.0%)
Apt 1314 2BR 2 1,100 $3,015 Inactive Aug 6 420
Apt 720 2BR 2 1,147 $3,015 Inactive Nov 20 20
Apt 501 2BR 2 1,187 $3,010 Inactive Apr 20 365
Apt 820 2BR 2 1,147 $2,995 Inactive Apr 22 33
Apt 721 2BR 2 1,311 $2,980 Inactive May 25 365
Apt 1323 2BR 2 982 $2,970 Inactive Jul 5 365
Apt 902 2BR 2 1,187 $2,965 Inactive Nov 18 369
Apt 819 2BR 2 1,394 $2,960 Inactive Nov 27 735
2BR 2 1,111 $2,954 Inactive May 18 1
May $2,954
2BR 2 1,080 $2,934 Inactive Jun 12 1
Jun $2,934
2BR 2 1,100 $2,930 Inactive Oct 1 1
Oct $2,930
Apt 1018 2BR 2 1,007 $2,905 Inactive Aug 9 1
Apt 502 2BR 2 1,187 $2,905 Inactive May 6 19
Apt 620 2BR 2 1,147 $2,905 Inactive Jun 18 305
Apt 1123 2BR 2 982 $2,895 Inactive Jul 19 372
Apt 1002 2BR 2 1,187 $2,875 Inactive Jul 1 537
Apt 418 2BR 2 1,007 $2,875 Inactive Jul 25 307
2BR 2 1,100 $2,870 Inactive Oct 1 1
Oct $2,870
Apt 714 2BR 2 1,100 $2,865 Inactive Apr 22 365
Apt 1702 2BR 2 1,187 $2,855 Inactive May 20 579
Apt 1601 2BR 2 1,187 $2,845 Inactive Jul 16 521
Apt 1401 2BR 2 1,187 $2,805 Inactive Sep 23 453
Apt 712 2BR 3 1,208 $2,800 Inactive Oct 27 393
Apt 1423 2BR 2 982 $2,770 Inactive May 2 365
1BR 1 979 $2,760 Inactive Sep 22 1
Sep $2,760
Apt 518 2BR 2 1,007 $2,755 Inactive Jul 5 11
Apt 423 2BR 2 982 $2,745 Inactive May 29 59
Apt 723 2BR 2 982 $2,745 Inactive May 11 94
2BR 2 982 $2,740 Inactive Sep 21 1
Sep $2,740
Apt 1904 1BR 1 979 $2,740 Inactive Jun 30 44
Apt 2008 1BR 1 907 $2,735 Inactive Feb 17 503
Apt 2014 1BR 1 960 $2,720 Inactive Mar 3 15
Apt 1710 1BR 1 904 $2,680 Inactive Jun 10 64
Apt 1206 1BR 1 922 $2,670 Inactive Aug 27 265
Apt 1714 1BR 1 960 $2,665 Inactive Jun 5 365
Apt 1114 2BR 2 1,100 $2,660 Inactive Jan 26 10
1BR 1 960 $2,655 Inactive Sep 27 1
Sep $2,655 Sep $2,655 (↑0.0%)
2BR 2 982 $2,634 Inactive Jun 1 1
Jun $2,634
1BR 1 979 $2,625 Inactive Oct 1 1
Oct $2,625
1BR 1 911 $2,615 Inactive Sep 30 1
Sep $2,615
Apt 1404 1BR 1 979 $2,610 Inactive Apr 22 365
Apt 1913 1BR 1 847 $2,600 Inactive Feb 18 176
Apt 1304 1BR 1 979 $2,575 Inactive May 24 365
Apt 601 2BR 2 1,187 $2,570 Inactive Oct 29 782
Apt 404 1BR 1 979 $2,560 Inactive Mar 5 209
Apt 1513 1BR 1 847 $2,560 Inactive May 12 93
1BR 1 922 $2,555 Inactive Oct 1 1
Oct $2,555
Apt 1504 1BR 1 979 $2,555 Inactive Nov 18 40
Apt 1808 1BR 1 907 $2,545 Inactive Jun 7 365
Apt 904 1BR 1 979 $2,545 Inactive Feb 18 13
1BR 1 960 $2,535 Inactive Oct 1 1
Oct $2,535
Apt 2017 1BR 1 815 $2,530 Inactive Nov 5 418
Apt 405 1BR 1 911 $2,525 Inactive Mar 18 485
Apt 1510 1BR 1 904 $2,515 Inactive Mar 2 365
Apt 2103 1BR 1 911 $2,505 Inactive Jan 22 447
Apt 2006 1BR 1 922 $2,500 Inactive Sep 10 1
Apt 1508 1BR 1 907 $2,500 Inactive Jul 8 36
1BR 1 922 $2,495 Inactive Sep 30 1
Sep $2,495
Apt 514 2BR 2 1,100 $2,495 Inactive Oct 27 744
Apt 1208 1BR 1 907 $2,495 Inactive Feb 17 513
Apt 1810 1BR 1 904 $2,485 Inactive May 8 410
Apt 1815 1BR 1 724 $2,485 Inactive Feb 7 40
Apt 1708 1BR 1 907 $2,480 Inactive Aug 27 1
Apt 1814 1BR 1 960 $2,480 Inactive Feb 18 62
1BR 1 911 $2,464 Inactive May 29 1
May $2,464 May $2,464 (↑0.0%)
1BR 1 847 $2,450 Inactive Sep 30 1
Sep $2,450
Apt 1104 1BR 1 979 $2,440 Inactive Apr 22 365
Apt 1305 1BR 1 911 $2,440 Inactive Feb 18 365
Apt 1908 1BR 1 907 $2,435 Inactive Jun 2 365
Apt 806 1BR 1 922 $2,425 Inactive Nov 18 533
Apt 1108 1BR 1 907 $2,425 Inactive Sep 23 96
Apt 1806 1BR 1 922 $2,420 Inactive Jan 21 365
Apt 810 1BR 1 904 $2,415 Inactive Jul 19 366
Apt 1706 1BR 1 922 $2,415 Inactive Oct 28 78
Apt 407 1BR 1 847 $2,410 Inactive Jun 19 55
1BR 1 847 $2,400 Inactive Sep 30 1
Sep $2,400
Apt 2109 1BR 1 847 $2,400 Inactive Feb 17 365
1BR 1 907 $2,390 Inactive Oct 1 1
Sep $2,390 Oct $2,390 (↑0.0%)
Apt 808 1BR 1 907 $2,390 Inactive Jul 12 365
Apt 1207 1BR 1 847 $2,390 Inactive Nov 6 328
Apt 1817 1BR 1 815 $2,375 Inactive Feb 28 365
Apt 2007 1BR 1 847 $2,360 Inactive Apr 19 365
Apt 1503 1BR 1 796 $2,360 Inactive Dec 3 567
Apt 2016 1BR 1 756 $2,360 Inactive Feb 4 504
Apt 816 1BR 1 828 $2,360 Inactive Mar 21 74
Apt 2105 1BR 1 847 $2,355 Inactive Apr 21 365
Apt 813 1BR 1 847 $2,355 Inactive Jun 15 42
Apt 607 1BR 1 847 $2,350 Inactive Jul 17 10
Apt 413 1BR 1 847 $2,345 Inactive Mar 19 365
Apt 606 1BR 1 922 $2,340 Inactive Jun 7 365
Apt 1204 1BR 1 979 $2,340 Inactive Oct 23 40
Apt 1103 1BR 1 796 $2,340 Inactive Aug 27 33
1BR 1 847 $2,335 Inactive Oct 1 1
Oct $2,335
Apt 1017 1BR 1 815 $2,335 Inactive Dec 3 470
Apt 1216 1BR 1 828 $2,330 Inactive Aug 9 1
Apt 716 1BR 1 828 $2,325 Inactive Jul 19 382
Apt 1705 1BR 1 911 $2,325 Inactive Jan 21 365
1BR 1 911 $2,320 Inactive Sep 25 1
Sep $2,320
1BR 1 847 $2,315 Inactive Sep 30 1
Sep $2,315
Apt 1408 1BR 1 907 $2,315 Inactive Jan 20 365
Apt 708 1BR 1 907 $2,310 Inactive Aug 27 1
Apt 2015 1BR 1 724 $2,310 Inactive Aug 26 1
Apt 1306 1BR 1 922 $2,310 Inactive Dec 3 65
1BR 1 828 $2,305 Inactive Oct 1 1
Oct $2,305
Apt 1205 1BR 1 911 $2,300 Inactive Mar 30 365
Apt 1610 1BR 1 904 $2,300 Inactive Sep 25 44
Apt 1203 1BR 1 796 $2,300 Inactive Jun 23 23
Apt 1110 1BR 1 904 $2,300 Inactive Jan 12 457
Apt 1917 1BR 1 815 $2,290 Inactive Oct 5 423
Apt 1317 1BR 1 815 $2,290 Inactive Nov 18 22
Apt 1506 1BR 1 922 $2,285 Inactive Aug 14 1
Apt 707 1BR 1 847 $2,285 Inactive Oct 28 1014
Apt 1417 1BR 1 815 $2,285 Inactive Jul 8 36
Apt 706 1BR 1 922 $2,280 Inactive Sep 19 1
Apt 1308 1BR 1 907 $2,280 Inactive Sep 18 1
Apt 908 1BR 1 907 $2,275 Inactive Sep 4 1
Apt 1117 1BR 1 815 $2,275 Inactive Nov 18 371
Apt 1614 1BR 1 960 $2,265 Inactive Mar 19 26
Apt 1006 1BR 1 922 $2,260 Inactive Oct 31 107
Apt 504 1BR 1 979 $2,255 Inactive Apr 3 626
Apt 710 1BR 1 904 $2,255 Inactive May 20 8
Apt 1607 1BR 1 847 $2,255 Inactive Oct 27 426
Apt 1016 1BR 1 828 $2,245 Inactive Apr 21 34
Apt 1807 1BR 1 847 $2,240 Inactive Mar 29 365
Apt 425 1BR 1 763 $2,235 Inactive Jul 19 382
Apt 1905 1BR 1 911 $2,235 Inactive Dec 20 31
Apt 1410 1BR 1 904 $2,235 Inactive Feb 15 268
Apt 1615 1BR 1 724 $2,235 Inactive Nov 18 38
Apt 1703 1BR 1 796 $2,225 Inactive Feb 17 365
Apt 1605 1BR 1 911 $2,225 Inactive Sep 25 68
Apt 1805 1BR 1 911 $2,220 Inactive Sep 25 118
1BR 1 847 $2,215 Inactive Sep 21 1
Sep $2,215
1BR 1 697 $2,210 Inactive Oct 1 1
Oct $2,210
Apt 1011 1BR 1 697 $2,210 Inactive Jun 15 41
Apt 1617 1BR 1 815 $2,195 Inactive Sep 18 1
1BR 1 724 $2,190 Inactive Sep 30 1
Sep $2,190
Apt 1609 1BR 1 697 $2,185 Inactive Jan 22 468
Apt 608 1BR 1 907 $2,185 Inactive Mar 5 392
1BR 1 763 $2,180 Inactive Sep 22 1
Sep $2,180
Apt 1907 1BR 1 847 $2,180 Inactive Feb 18 365
1BR 1 796 $2,175 Inactive Oct 1 1
Sep $2,175 Oct $2,175 (↑0.0%)
Apt 415 1BR 1 724 $2,175 Inactive Sep 25 318
Apt 805 1BR 1 911 $2,175 Inactive Jan 21 365
Apt 913 1BR 1 847 $2,170 Inactive Feb 19 39
Apt 1915 1BR 1 724 $2,165 Inactive Jun 5 365
Apt 1405 1BR 1 911 $2,145 Inactive Sep 19 1
Apt 416 1BR 1 828 $2,145 Inactive Apr 29 29
Apt 603 1BR 1 796 $2,140 Inactive Oct 5 29
Apt 1425 1BR 1 763 $2,135 Inactive Oct 28 636
Apt 1709 1BR 1 697 $2,135 Inactive Jul 16 28
Apt 905 1BR 1 911 $2,130 Inactive Jan 21 365
Apt 917 1BR 1 815 $2,115 Inactive Apr 22 44
Apt 1413 1BR 1 847 $2,110 Inactive Nov 10 22
Apt 1311 1BR 1 697 $2,110 Inactive Mar 17 408
Apt 717 1BR 1 815 $2,100 Inactive Dec 3 25
Apt 1509 1BR 1 697 $2,095 Inactive May 26 365
Apt 1005 1BR 1 911 $2,095 Inactive Jan 22 697
Apt 1409 1BR 1 697 $2,095 Inactive Jul 25 325
Apt 409 1BR 1 697 $2,095 Inactive Jun 19 55
Apt 1611 1BR 1 697 $2,085 Inactive Aug 25 1
Apt 508 1BR 1 907 $2,080 Inactive May 11 547
Apt 825 1BR 1 763 $2,075 Inactive Sep 19 1
Apt 1303 1BR 1 796 $2,065 Inactive May 26 365
Apt 411 1BR 1 697 $2,060 Inactive Jul 13 377
Apt 613 1BR 1 847 $2,060 Inactive Apr 16 13
Apt 1816 1BR 1 756 $2,060 Inactive Oct 8 46
Apt 1113 1BR 1 847 $2,050 Inactive Jun 19 531
Apt 1225 1BR 1 763 $2,045 Inactive Feb 17 365
Apt 503 1BR 1 796 $2,025 Inactive Feb 18 77
Apt 1015 1BR 1 724 $2,020 Inactive May 26 11
Apt 525 1BR 1 763 $2,020 Inactive May 10 26
Apt 509 1BR 1 697 $2,015 Inactive Dec 21 164
Apt 916 1BR 1 828 $2,005 Inactive Nov 11 21
Apt 1025 1BR 1 763 $2,000 Inactive Sep 26 117
Apt 1215 1BR 1 724 $1,995 Inactive Jul 25 40
Apt 615 1BR 1 724 $1,985 Inactive Feb 20 11
Apt 1715 1BR 1 724 $1,980 Inactive Feb 16 365
Apt 1616 1BR 1 756 $1,975 Inactive Nov 18 386
Apt 1009 1BR 1 697 $1,965 Inactive Jun 24 11
Apt 909 1BR 1 697 $1,950 Inactive Jun 7 365
Apt 515 1BR 1 724 $1,945 Inactive Mar 2 365
Apt 1209 1BR 1 697 $1,945 Inactive Nov 20 325
Apt 715 1BR 1 724 $1,905 Inactive Mar 30 365
Apt 1111 1BR 1 697 $1,905 Inactive Jul 17 255
Apt 1109 1BR 1 697 $1,900 Inactive May 26 11
Apt 1309 1BR 1 697 $1,900 Inactive May 7 365
Apt 511 1BR 1 697 $1,885 Inactive Aug 27 1
Apt 1716 1BR 1 756 $1,885 Inactive Sep 25 46
Apt 811 1BR 1 697 $1,810 Inactive Aug 13 1
Apt 408 1BR 1 697 $1,805 Inactive Jul 25 21
Apt 915 1BR 1 724 $1,780 Inactive Sep 25 44
Rental Notes

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Demographics

Glasshouse targets an affluent urban renter micro-market with substantial pricing power but faces demand constraints beyond the 1-mile radius. The immediate 1-mile submarket is exceptional: 87.4% renter concentration, $109.1K median household income, and a heavily right-skewed distribution (53.6% earn >$100K) justify the $2.7K monthly rent at a 23.5% affordability ratio. However, this premium positioning narrows the addressable market significantly—the 3-mile radius shows meaningful income dilution ($93.7K median, 44.7% >$100K) and drops to 73.7% renter occupancy, while the 5-mile ring deteriorates further to 62.2% renters and $98.9K median income. The 1.45 household size in the micro-market suggests a young, high-income professional demographic optimized for the product, but demand sustainability depends entirely on retaining that tight urban core tenant pool; broader area growth offers limited upside if the property cannot penetrate the middle-income renter base beyond a mile.

AI analysis · Updated 9 days ago

1-Mile Radius

Population
26,735
Households
18,333
Avg Household Size
1.45
Median HH Income
$109,126
Median Home Value
$708,654
Median Rent
$2,136
% Renter Occupied
87.4%
Affordability
23.5% (rent/income)
Income Distribution
<$25k $150k+

3-Mile Radius

Population
168,533
Households
92,824
Avg Household Size
1.78
Median HH Income
$93,695
Median Home Value
$495,460
Median Rent
$1,702
% Renter Occupied
73.7%
Affordability
21.8% (rent/income)
Income Distribution
<$25k $150k+

5-Mile Radius

Population
346,890
Households
164,180
Avg Household Size
2.18
Median HH Income
$98,906
Median Home Value
$523,903
Median Rent
$1,653
% Renter Occupied
62.2%
Affordability
20.1% (rent/income)
Income Distribution
<$25k $150k+

Source: US Census ACS 5-Year Estimates (2023) · 8 tracts (1mi)

Demographics Notes

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Unit Mix

Unit Mix Analysis — GLASSHOUSE BY WINDSOR

The property is heavily skewed toward one-bedrooms (42.7% of 375 units), with two-bedrooms comprising 22.9%, creating a 160:86 ratio that favors smaller, higher-turnover units typical of young professional assets. Rent progression is clean—one-bedrooms average $2.32K at 830 sf ($2.80/sf), while two-bedrooms jump to $3.28K at 1,262 sf ($2.60/sf)—suggesting modest unit-size leverage but compressed two-bedroom pricing relative to market. The absence of studios and three-plus units abandons both the ultra-compact millennial segment and family-oriented demand; in a Dallas submarket, this represents meaningful exposure to employment instability if the surrounding corridor skews tech/professional services. Market benchmarking required to confirm whether the 1BR concentration reflects intentional positioning or legacy 2007 construction constraints.

AI analysis · Updated 9 days ago

Estimated from 246 listed units (65.6% of 375 total)

1BR 160 units
2BR 86 units
Unit Mix Notes

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Amenities

Pet Policy

Pet friendly. Pets: $500 one-time deposit, $40 a month per pet. Pets are welcome. The community offers pet-friendly amenities including an enclosed dog park with K9 Grass, a dog wash station, and occasional community pet events. Certain breed restrictions and pet fees apply.

Amenities Notes

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Appraisal History

Appraisal History:

The property's $130.0M 2025 valuation represents a 30.7% year-over-year surge, reflecting either recent market-rate adjustment or significant capital improvement completion post-2024. Per-unit value stands at $346.7K, indicating premium positioning in the Dallas multifamily market. The improvement-to-land ratio (87.3% vs. 12.8%) reveals limited redevelopment upside—the property is fully optimized as an operational asset with minimal land value cushion for ground-up repositioning.

AI analysis · Updated 22 days ago
Year Total Value Change
2025 $130,000,000 +30.7%
Appraisal Notes

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Google Reviews

Rating collapse signals acute operational deterioration. The 6-month average plummeted from 3.9 to 2.3—a 41.0% decline—driven by a cascade of 1-star reviews citing systemic failures: filthy common areas cleaned monthly or less, broken elevators, mold, security lapses (unattended front desk), and theft. While individual maintenance staff (Edgar, Hampton, Jonathan) earn consistent praise, these isolated bright spots cannot offset management's failure to maintain property standards or enforce cleaning protocols at a 375-unit asset. The divergence between 5-star reviews praising personnel and 1-star complaints about the property itself indicates staffing excellence cannot compensate for operational breakdown—a red flag for value deterioration and lease renewal risk that materially undermines any acquisition thesis at current market pricing.

AI analysis · Updated 3 days ago

Rating Distribution

5★
111 (72%)
4★
10 (6%)
3★
5 (3%)
2★
3 (2%)
1★
26 (17%)

155 reviews total

Rating Trend

Reviews

Aaron Britt ★☆☆☆☆ Local Guide Jan 2026

Not worth the price. This place needs MAJOR improvements. As a resident very disappointed with cleaning and leasing managment customer service. Elevators constantly break they advertise this place very Luxury extremely far from it. When considering touring I advise you to really inspect the community before moving inn maybe consider weighing your options. Very dirty look at the carpet and floors. I recommend a new cleaning provider. Also be cautious of the FAKE 5 star reviews that magically appear all together at one time.

Owner response · Jan 2026

Aaron, feedback from our valued residents is always welcome as we strive to enhance the living environment for everyone who calls our community home. We strive to provide a well-maintained and enjoyable living environment, and are disheartened to receive your comments. Your observations have been noted, and we will look into them at our earliest opportunity. In the meantime, we encourage you to reach out to us directly at glasshouse@windsorcommunities.com. We appreciate your time and look forward to hearing from you soon.

Kate Reimer ★☆☆☆☆ Jan 2026

Lived there in 2019/2020 and had a great experience! Moved to Austin in 2020 and then back in 2023 and knew I must go back to Glasshouse. Totally different experience. Everything was dirty, MOLDY, filthy. elevators never worked. Also do pay attention to the chalk paint used in the elevators for obvious reasons… Passive aggressive emails from management and specifically one of the front desk concierge men. I got incredibly sick living here. Only good part was that maintenance was super nice and specifically two of the concierge people, but they no longer work there. Recently, I had a package delivered to my old unit by accident. Of course this is totally my bad and I didn’t mean to but it was something for someone for Christmas and was expensive. Glasshouse didn’t respond to me for over a month, way past the return date of this item. I finally got ahold of glasshouse and they were able to get my package from the person in my previous unit. It was around Friday at 4 when they called and I was out of town and noted I would be there early next week to get the package. When I showed up the following Tuesday, they told me they accidentally placed the package in the ups pick up pile but that this was my fault because I didn’t call earlier to tell them exactly what time I would be there, yet that the ups guy probably came Saturday to get it. Make it make sense. Same front desk guy who is always passive aggressive. Still can’t get the original company to give a refund and honestly I’m mad at glasshouse not the original company I bought the item from. Nora was helpful though. I go by a different first name and just wanted to state that so I’m not told I didn’t live there on any review response.

Owner response · Jan 2026

Hi Katie, Thank you for sharing your feedback. I’m truly sorry for the inconvenience you experienced. I’d like to look into this further and make things right. When you have a moment, please reach out to our General Manager at glasshouse@windsorcommunities.com so we can review the situation in detail. I will also connect with our Concierge Manager to confirm the status of your package and ensure you receive accurate information. We appreciate the opportunity to assist and improve your experience. Thank you again for bringing this to our attention.

michelle sweet ★☆☆☆☆ Jan 2026

Cleanliness is unsatisfactory. Dog urine stains every 2 steps you take. I’ve lived here 1 month and requested for the hallway carpet to be addressed and there is always a round about answer but the issue is never resolved. I wish I listened to the reviews about the cleanliness. Would not recommend.

Owner response · Jan 2026

HI Michelle Thank you for sharing your feedback. We’re sorry to hear about your concerns with hallway cleanliness, and we appreciate you bringing this to our attention. Maintaining a clean and comfortable community is very important to us, and we are addressing the areas you mentioned with our cleaning team to ensure improvements are made. We would welcome the opportunity to speak with you directly so we can resolve this issue promptly and improve your experience.

Stepanie Richards ★☆☆☆☆ Dec 2025

12-25-25 Serious Security Concerns Due to Poor Management!! Today, the front desk was left unattended during the busy holiday season, and the main entrance remained unlocked throughout the day. This security oversight allowed unrestricted access to the building, enabling anyone to easily take packages from the front desk. In comparison, nearby communities had staff present at their front desks. Given the recent increase in crime, this situation poses a significant risk, as anyone could enter with a firearm or seek out holiday packages to steal, especially since accessing the elevator was alarmingly simple not luxury at all.

Owner response · Dec 2025

Dear Stephanie, Thank you for taking the time to share your feedback—we truly appreciate you reaching out. I apologize for any inconvenience caused by not having concierge staff available on Christmas Day. In observance of the holiday, we wanted to ensure our team had the opportunity to spend this special time with their families. That said, please rest assured that we did have coverage in place. Our maintenance team and courtesy patrol both live onsite, and we also had an employee actively patrolling the property to ensure the community remained safe and well cared for while the office was closed. Thank you again for your understanding and for being a valued member of our community. If you have any questions or need assistance, please do not hesitate to contact me directly. Warm regards, Nora Torrescano Resident Service Manager

Garrett Osborn ★★★★★ Dec 2025

Carlos from maintenance is great so is Patrick from leasing.

Owner response · Dec 2025

Hi Garret, Thank you so much for your kind comment. We truly appreciate you taking the time to share your feedback. We’re very happy to hear that you’re loving your apartment home and that our team has made a positive impact on your experience. Please don’t hesitate to reach out if you ever need anything — we’re always here to help! Best regards, Nora Torrescano RSM at Glass House by Windsor

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Data Sources

Apify Google Places (Scraper)
Last updated: Feb 26, 2026 9 fields
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