2801 ALLEN ST, DALLAS, TX, 752041031
$52,750,000
2025 Appraised Value
↑ 13.1% from prior year
🏘️ Community includes 2 DCAD parcels (334 total units)
The critical issue is severe cap rate compression ($52.8M valuation at 3.69% cap vs. 6.11% market) masking a 19.7% vacancy problem that, if normalized, would rebase value downward by ~$8M—making current pricing an acquisition trap unless vacancy is operationally fixable rather than structural. The 1-mile submarket fundamentals are genuinely strong (median HHI $108.8K, 82.1% renter concentration, Walk Score 98 location), and recent management improvements (Google rating 5.0M vs. 4.2M all-time) suggest the property is emerging from operational distress. However, the unit-level rental data reveals a 2BR overleasing problem (12.9% above market) funded by 1BR underperformance (-5.5%), indicating pricing masks weak 1BR absorption at the portfolio's highest unit count—a red flag for demand sustainability. The 31.2% pipeline-to-inventory ratio and fragmented capital plan (23 renovated units vs. documented water damage in others) compound execution risk, particularly given the property is priced at appraisal floor with limited value-add margin.
Verdict: Watch-list, not acquisition. Pursue only if due diligence confirms (1) 1BR vacancy is temporary management/marketing failure (not demand cliff), (2) water damage is isolated and insurable, and (3) seller financing or renegotiation brings cap rate closer to 5.0%+.
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Uptown Dallas luxury apartments with resort-style amenities
MAA McKinney Avenue offers residents historic charm and modern sophistication, all in the heart of stylish Uptown Dallas. There's something for everyone, including two meticulous pools, three fitness centers, two rooftop courtyards, a fire pit, and ground-floor retail shopping. All apartments have smart home technology, modern kitchens, and access to EV charging stations. MAA is a corporate apartment portfolio company with communities across 17 states offering more than a place to call home.
Execution Risk: Significant unit-to-unit finish inconsistency limits value-add ceiling. Of 41 photos analyzed, 23 units show upgraded finishes (2015–2020 renovations with quartz counters, modern white cabinetry, stainless appliances), but 2 units exhibit poor condition including severe water damage and mold—suggesting piecemeal renovation rather than capital plan execution. The property presents as Class B with strong amenities (resort-style pool, dual vanities, recessed lighting) but is hampered by incomplete modernization across the 218-unit portfolio. Estimated value-add lies in standardizing remaining non-renovated units, though the presence of material deferred maintenance (water damage documented) signals potential structural/MEP issues requiring Phase I reserve review.
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POST SQUARE APTS benefits from a Walker's Paradise location (Walk Score 98) with strong transit (64) and bike infrastructure (83), creating genuine car-optional appeal that justifies the $1.85K rent point. The combination of high walkability and good transit access indicates dense mixed-use surroundings—likely downtown Dallas or a major submarket core—that attracts transit-dependent and lifestyle-focused renters willing to trade car ownership for walkable amenities. The rent-to-walkability alignment is sound: comparable urban multifamily in high-walk score submarkets typically command $1.75K–$2.1K, placing this property competitively. Operator should stress transit savings and neighborhood density in unit marketing; underwriting should stress minimal tenant turnover risk tied to location permanence.
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The 31.2% pipeline-to-inventory ratio poses material competitive risk, particularly given the submarket's deteriorating vacancy trend. While the 68-unit pipeline appears modest in absolute terms, it represents a 31.2% overhang on POST SQUARE's 218-unit base—enough to compress rents if delivered during a softening cycle. Permit statuses suggest early-stage projects (most filed late 2025/early 2026 with multiple requiring revisions or additional info), indicating staggered deliveries through 2026-2027 rather than near-term cliff risk. However, proximity data is unavailable to assess whether these are direct competitors in the same submarket or buffer locations; this distinction is critical to underwriting NOI stability.
| Distance | Address | Description | Status | Filed |
|---|---|---|---|---|
| 0.2 mi | 2702 MCKINNEY AVE | 2700 McKinney - 21 Story Mixed Use Tower Including Retail... | Payment Due | Jun 09, 2022 |
| 0.5 mi | 2505 TURTLE CREEK BLVD | New construction of 20-story assisted living building wit... | Inspection Phase | Aug 06, 2024 |
| 0.6 mi | 3031 N HARWOOD ST | QTEAM MEETING 9.4.2025 3131 N Harwood For Office and 303... | Revisions Required | Jul 21, 2025 |
| 0.6 mi | 3555 DICKASON AVE | Q-Team Migrated NEW 4 LEVEL ABOVE GRADE GARAGE(1-3.5).LEV... | Payment Due | Mar 24, 2021 |
| 0.9 mi | 3608 SAN JACINTO ST | New residential townhomes | Inspection Phase | May 26, 2022 |
| 0.9 mi | 4005 N HALL ST | QTEAM MEETING - 7.23.2025 - 8 unit multifamily new constr... | Payment Due | Jun 17, 2025 |
| 0.9 mi | 3900 LEMMON AVE | New construction of MFD project. 406 dwelling units with ... | Revisions Required | Aug 21, 2024 |
| 0.9 mi | 4011 N HALL ST | QTEAM MEETING 7.22.2025 - 8 unit multifamily new construc... | Payment Due | Jun 17, 2025 |
| 1.0 mi | 4013 N HALL ST | QTEAM MEETING 7.17.2025 8 unit multifamily new construction | Payment Due | Jun 17, 2025 |
| 1.1 mi | 1714 RIPLEY ST | New construction of five townhomes. | Inspection Phase | Jun 19, 2024 |
| 1.1 mi | 1717 N PEAK ST | Commercial New construction of a 7-unit multi-family buil... | Payment Due | Feb 27, 2025 |
| 1.1 mi | 4609 MANETT ST | QTEAM MEETING 8.12.2025 (1:30 PM) new townhomes | Revisions Required | Jun 17, 2025 |
| 1.2 mi | 4315 SAN JACINTO ST | New construction of 9 units multifamily | Payment Due | Sep 17, 2024 |
| 1.2 mi | 4319 SAN JACINTO ST | New Construction 9 unit multifamily. | Inspection Phase | Sep 17, 2024 |
| 1.2 mi | 4330 DICKASON AVE | New construction of multi-family// 4330 Dickason. | Plan Review | Jun 29, 2022 |
| 1.2 mi | 1902 N CARROLL AVE | New Construction of 3 story 33 townhouses with garage at ... | Inspection Phase | Jul 01, 2022 |
| 1.3 mi | 2811 HONDO AVE | New construction of 12 unit townhome on two lots; 6 units... | Inspection Phase | Jul 16, 2021 |
| 1.3 mi | 2723 HONDO AVE | New construction, multifamily.6 dwelling units. | Inspection Phase | Nov 27, 2024 |
| 1.3 mi | 4704 MONARCH ST | Multifamily New Construction, 8 townhouses with 2 bedrooms | Inspection Phase | Apr 01, 2025 |
| 1.3 mi | 4405 SCURRY ST | Q-Team 4405 Scurry for a New, Commercial Multifamily deve... | Revisions Required | Nov 20, 2024 |
| 1.3 mi | 4475 SCURRY ST | New Construction of 18 unit Multifamily. | Inspection Phase | Oct 11, 2024 |
| 1.3 mi | 4320 SCURRY ST | Q Team for East Village II New Construction for 3 buildin... | Inspection Phase | May 19, 2022 |
| 1.3 mi | 4315 SCURRY ST | Q Team review for East Village New Construction for 15 -... | Inspection Phase | May 04, 2022 |
| 1.4 mi | 2514 LUCAS DR | (1131) MULTI-FAMILY DWELLING / 5 UNIT MULTIFAMILY | Inspection Phase | Feb 24, 2025 |
| 1.4 mi | 2314 ARROYO AVE | he proposed work includes the construction of three-story... | In Review | Sep 16, 2025 |
| 1.5 mi | 4501 AFTON ST | Residential use | Inspection Phase | Nov 23, 2021 |
| 1.5 mi | 1722 N FITZHUGH AVE | 5 Townhome Units New Construction (Multifamily) | Plan Review | Dec 10, 2025 |
| 1.5 mi | 1000 N PEAK ST | QTEAM 1000 N Peak. New Construction of 54-unit, 3-story M... | Revisions Required | May 15, 2025 |
| 1.5 mi | 2013 JACKSON ST | ***Manual Recreation*** 1906051126*** - New Multifamily C... | Inspection Phase | Jul 10, 2025 |
| 1.6 mi | 1255 ANNEX AVE | QTEAM MEETING 1.8.26 (1:30 PM) New Construction - Multifa... | Inspection Phase | Nov 24, 2025 |
| 1.7 mi | 3201 MAIN ST | QTEAM MEETING 12.3.2025 - NOT USING SB840, CONFIRMED WITH... | Application About to Expire | Oct 16, 2025 |
| 1.7 mi | 1906 MOSER AVE | QTEAM MEETING 3.10.2026 (All Day) new multifamily constru... | Revisions Required | Jan 20, 2026 |
| 1.7 mi | 4555 TRAVIS ST | QTEAM PROJECT The project is a mixed use project of appro... | Revisions Required | Aug 26, 2022 |
| 1.7 mi | 4918 BRYAN ST | New construction MFD, 7 dwelling units, 4918 Bryan | Inspection Phase | Jun 02, 2023 |
| 1.8 mi | 720 S GOOD LATIMER EXPY | Q Team Review New construction of a 21 level residential ... | Plan Review | Jan 31, 2023 |
| 2.0 mi | 4777 N CENTRAL EXPY | New podium structured multifamily building with below gra... | Inspection Phase | Jul 02, 2024 |
| 2.0 mi | 5601 BRYAN PKWY | QTEAM MEETING 9.3.2025 AM To build 5 unit condos - Total ... | Inspection Phase | Jun 30, 2025 |
| 2.0 mi | 1701 S MALCOLM X BLVD | Q-Team Review, new Construction of two-story structure co... | Inspection Phase | Nov 18, 2021 |
| 2.1 mi | 4618 COLUMBIA AVE | Multifamily-2 New Duplex | Application About to Expire | Dec 16, 2021 |
| 2.2 mi | 5115 MCKINNEY AVE | New construction of mixed use building.90 multifamily uni... | Plan Review | Jul 16, 2023 |
| 2.2 mi | 5731 RICHMOND AVE | QTEAM MEETING 10.21.2025 (AM) New construction of six-uni... | Inspection Phase | Sep 23, 2025 |
| 2.2 mi | 1919 S HARWOOD ST | QTEAM MEETING 1.29.2026 (1:30 PM) 4 story multifamily apa... | Revisions Required | Dec 29, 2025 |
| 2.3 mi | 2095 S HARWOOD ST | THE PROJECT CONSISTS OF NEW CONSTRUCTION IMPROVEMENTS FOR... | Payment Due | Jul 18, 2023 |
| 2.3 mi | 3501 ASH LN | New 293 units apartment complex with wrapping 5 story par... | Revisions Required | Aug 05, 2023 |
| 2.3 mi | 1900 S ERVAY ST | MANUAL CONVERSION: 1903061211 - EC, FS, FA, PL, ME, EL, G... | Inspection Phase | May 13, 2025 |
| 2.3 mi | 5946 LEWIS ST | Building 5 condos -3 story. | Revisions Required | Aug 15, 2025 |
| 2.3 mi | 1905 CORINTH ST | QTEAM MEETING 11.6.2025 (1:30 PM) Two four story multifam... | Revisions Required | Sep 19, 2025 |
| 2.3 mi | 1819 LEAR ST | PROJECT CONSIST OF (2) 5 UNIT 4-STORY NEW CONSTRUCTION TO... | Revisions Required | Nov 24, 2025 |
| 2.3 mi | 5705 LIVE OAK ST | New Construction Multifamily-5705 Live Oak | Inspection Phase | Jul 24, 2024 |
| 2.3 mi | 4918 EAST SIDE AVE | New construction of 5-unit townhome building | Application About to Expire | Jun 28, 2024 |
| 2.3 mi | 6001 LEWIS ST | Commercial New - Multifamily | Inspection Phase | Feb 08, 2024 |
| 2.4 mi | 2522 MERLIN ST | NEW CONSTRUCCION MULTIFAMILY | Additional Info Required | Mar 09, 2026 |
| 2.4 mi | 6027 LA VISTA DR | Construct 5 Plex WOOD FRAMESTUCCO/SIDINGCONDOS WITH ATTAC... | Revisions Required | Sep 19, 2025 |
| 2.4 mi | 1405 SEEGAR ST | (7) four story townhomes. Site development including driv... | Revisions Required | Jun 12, 2025 |
| 2.5 mi | 2220 S ERVAY ST | NEW GROUND UP MULTIFAMILY DWELLING, FIVE-STORY WITH 315 A... | Payment Due | Feb 12, 2025 |
| 2.5 mi | 3700 INWOOD RD | QTEAM MEETING Senior Living community with independent li... | Inspection Phase | May 28, 2025 |
| 2.6 mi | 6151 ORAM ST | Construction of New Multifamily Units | Permit About to Expire | Dec 23, 2024 |
| 2.7 mi | 2710 KIMSEY DR | New MFD project for a 3 story 5 unit townhome apartment c... | Plan Review | Jan 22, 2025 |
| 2.7 mi | 2702 KIMSEY DR | THE ASTRID APARTMENTS PROJECT WILL BE A NEW, THREE-STORY ... | In Review | Aug 29, 2025 |
| 2.8 mi | 3108 SOUTH BLVD | New 5 unit multi-family dwelling. Previous permit number:... | Revisions Required | Feb 20, 2025 |
| 2.8 mi | 3000 SOUTH BLVD | CONSTRUCTION OF NEW TWO STORY STUDIO APARTMENTS | Revisions Required | Jan 21, 2025 |
| 2.8 mi | 4739 GRETNA ST | 18 Townhouses in 2 phases. 9 units each phase. PHASE 1 BU... | Inspection Phase | Jan 15, 2025 |
| 2.8 mi | 5810 REIGER AVE | QTEAM MEETING 11.20.2025 (9 am) New construction of group... | Inspection Phase | Oct 23, 2025 |
| 2.8 mi | 2705 CLEVELAND ST | The 2705 Cleveland project is a multi-unit urban infill r... | Payment Due | Dec 22, 2025 |
| 2.8 mi | 6235 ORAM ST | QTEAM MEETING 1.29.2026 (9AM) 40 unit, 4 story apartment ... | Plan Review | Jan 12, 2026 |
| 2.9 mi | 909 E COLORADO BLVD | New construction multifamily. | Inspection Phase | Feb 04, 2025 |
| 2.9 mi | 2708 PARNELL ST | QTEAM MEETING TBD New Construction of 21 units of multifa... | Payment Due | Feb 18, 2026 |
| 3.0 mi | 2829 GOULD ST | The proposed work includes the construction of three-stor... | Revisions Required | Jun 26, 2025 |
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POST SQUARE APTS trades at a 3.69% implied cap rate versus 6.11% submarket average, indicating significant pricing compression divorced from income fundamentals. At $8,934 NOI per unit, the property underperforms the submarket norm of $156,764/unit capitalized at market rates—suggesting either distressed operations or institutional ownership willing to accept below-market returns. The 50.0% opex ratio is healthy, but 19.7% vacancy is the critical drag; stabilization at market occupancy would lift NOI ~$780K annually, pushing cap rate closer to 5.2%, still below market. The $52.75M appraised value implies a 6.07% cap rate on current NOI, but the property is likely trading at the $52.75M floor based on appraiser assumptions, indicating limited value-add margin unless vacancy normalizes significantly.
Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.
Computed from nearby properties within 3 miles of similar vintage
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POST SQUARE APTS is a 1995-built, 218-unit mid-rise (4 stories) in Uptown Dallas with brick exterior and wood-frame construction, offering 199.9K gross building area across excellent-quality units finished with smart home technology and modern kitchens. Parking is via multi-level garage with reserved spots and EV charging; amenities skew lifestyle-oriented (two pools, three fitness centers, two rooftop courtyards, ground-floor retail, outdoor kitchen/fireplace). Located at Walk Score 98 in Uptown's dense urban core, the property commands premium positioning. Pet policy allows up to two pets of any size/breed, with select community dog amenities. No utilities are included in rent.
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POST SQUARE APTS is materially overleasing 2BR units while struggling with 1BR absorption. Two-bedroom asking rents average $2.28M, a 12.9% premium to market benchmarks of $2.02M, yet recent leasing shows tight pricing variance ($2.07M–$2.46M). Conversely, 1BR units at $1.76M average lag market by 5.5%, with recent deals spanning $1.65M–$1.94M, suggesting pricing pressure on the mid-unit type. Availability at 28.9% (63 of 218 units) and absence of active concessions indicate the property is managing occupancy through selective rate relief rather than systematic discounting, but the 1BR vacancy concentration signals a need to either reduce rent or recalibrate unit mix positioning.
Estimated from listed vacancies vs total units
Min/avg/max asking rents from property website
| Unit | Beds | Baths | Sqft | Rent | Status | Listed | Days |
|---|---|---|---|---|---|---|---|
| 2BR | 2 | 1,211 | $2,435 | Active | Mar 22 | — | |
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Mar $2,460
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| 2BR | 2 | 1,219 | $2,405 | Active | Mar 22 | — | |
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Mar $2,400
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| 2BR | 2 | 1,139 | $2,390 | Active | Mar 22 | — | |
|
Mar $2,390
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| 2BR | 2 | 1,215 | $2,365 | Active | Mar 22 | — | |
|
Mar $2,365
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| 2BR | 2 | 967 | $2,140 | Active | Mar 22 | — | |
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Mar $2,140
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| 2BR | 2 | 978 | $2,135 | Active | Mar 22 | — | |
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Mar $2,135
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| 2BR | 2 | 975 | $2,065 | Active | Mar 22 | — | |
|
Mar $2,065
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| 1BR | 1 | 890 | $2,010 | Active | Mar 22 | — | |
|
Mar $2,020
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| 1BR | 1 | 834 | $1,990 | Active | Mar 22 | — | |
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Mar $1,930
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| Studio | 1 | 1,028 | $1,955 | Active | Mar 22 | — | |
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Mar $1,955
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| 1BR | 1 | 890 | $1,935 | Active | Mar 22 | — | |
|
Mar $1,935
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| Studio | 1 | 1,026 | $1,935 | Active | Mar 22 | — | |
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Mar $1,935
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| 1BR | 1 | 878 | $1,920 | Active | Mar 22 | — | |
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Mar $1,920
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| 1BR | 1 | 853 | $1,915 | Active | Mar 22 | — | |
|
Mar $1,860
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| Studio | 1 | 973 | $1,905 | Active | Mar 22 | — | |
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Mar $1,905
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| Studio | 1 | 813 | $1,900 | Active | Mar 22 | — | |
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Mar $1,900
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| 1BR | 1 | 693 | $1,875 | Active | Mar 22 | — | |
|
Mar $1,875
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| 1BR | 1 | 759 | $1,850 | Active | Mar 22 | — | |
|
Mar $1,850
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| Studio | 1 | 669 | $1,840 | Active | Mar 22 | — | |
|
Mar $1,840
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| 1BR | 1 | 853 | $1,835 | Active | Mar 22 | — | |
|
Mar $1,835
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| Studio | 1 | 693 | $1,830 | Active | Mar 22 | — | |
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Mar $1,830
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| 1BR | 1 | 653 | $1,825 | Active | Mar 22 | — | |
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Mar $1,685
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| 1BR | 1 | 824 | $1,820 | Active | Mar 22 | — | |
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Mar $1,820
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| 1BR | 1 | 695 | $1,815 | Active | Mar 22 | — | |
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Mar $1,800
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| Studio | 1 | 660 | $1,800 | Active | Mar 22 | — | |
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Mar $1,800
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| 1BR | 1 | 753 | $1,795 | Active | Mar 22 | — | |
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Mar $1,795
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| 1BR | 1 | 758 | $1,795 | Active | Mar 22 | — | |
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Mar $1,770
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| 1BR | 1 | 675 | $1,790 | Active | Mar 22 | — | |
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Mar $1,790
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| 1BR | 1 | 667 | $1,785 | Active | Mar 22 | — | |
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Mar $1,735
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| 1BR | 1 | 795 | $1,770 | Active | Mar 22 | — | |
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Mar $1,770
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| 1BR | 1 | 646 | $1,725 | Active | Mar 22 | — | |
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Mar $1,725
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| Studio | 1 | 606 | $1,725 | Active | Mar 22 | — | |
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Mar $1,725
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| 1BR | 1 | 660 | $1,705 | Active | Mar 22 | — | |
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Mar $1,705
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| 1BR | 1 | 555 | $1,695 | Active | Mar 22 | — | |
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Mar $1,695
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| 1BR | 1 | 548 | $1,685 | Active | Mar 22 | — | |
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Mar $1,685
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| 1BR | 1 | 580 | $1,670 | Active | Mar 22 | — | |
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Mar $1,650
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| 1BR | 1 | 806 | $1,660 | Active | Mar 22 | — | |
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Mar $1,660
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| 1BR | 1 | 698 | $1,660 | Active | Mar 22 | — | |
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Mar $1,660
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| Studio | 1 | 580 | $1,625 | Active | Mar 22 | — | |
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Mar $1,650
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| Studio | 1 | 538 | $1,605 | Active | Mar 22 | — | |
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Mar $1,605
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| 1BR | 1 | 516 | $1,450 | Active | Mar 22 | — | |
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Mar $1,450
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| 1BR | 1 | 729 | $1,380 | Active | Mar 22 | — | |
|
Mar $1,380
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| 1BR | 1 | 605 | $1,325 | Active | Mar 22 | — | |
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Mar $1,325
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POST SQUARE APTS operates in a high-income urban core with minimal affordability risk. The 1-mile radius median household income of $108.8K supports the $1.85K monthly rent (23.0% affordability ratio), well below the 30% threshold, while the 82.1% renter concentration signals strong demand density in the immediate submarket. Income distribution skews heavily affluent—53.4% of 1-mile households earn $100K+—indicating this is premium workforce/young professional housing rather than affordable stock. The widening affordability ratio and declining renter % as radius expands (23.0% → 21.0% → 19.7% and 82.1% → 72.5% → 63.5%) reflects a transition from urban rental preference to suburban ownership; demand here depends on maintaining appeal to higher-income renters concentrated within walking/short-drive distance rather than broad-based population growth.
Source: US Census ACS 5-Year Estimates (2023) · 13 tracts (1mi)
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No breed or weight restrictions. Maximum of two pets per apartment home. MAA welcomes dogs of all sizes and breeds at select properties with community dog parks and dog spas
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Appraisal Summary – POST SQUARE APTS
Current appraised value of $52.8M ($242.2K/unit) reflects strong 13.1% YoY appreciation, suggesting robust market demand or recent capital improvements. The 37.8% land-to-total ratio ($19.9M) leaves limited redevelopment optionality given the building's 1995 vintage and 218-unit density; value is anchored to the existing operating asset rather than underlying dirt. A single 2025 appraisal point prevents trend analysis—prior-year comparables would clarify whether this growth is sustainable appreciation or a one-time rebase post-acquisition or refinance.
| Year | Total Value | Change |
|---|---|---|
| 2025 | $52,750,000 | +13.1% |
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Review trajectory masks underlying property issues. The 5.0M rating over the last 6 months represents a sharp uptick from 4.6M prior (suggesting recent management changes or remediation efforts), but the all-time 4.2M reflects 37 detractors (27 one-stars, 10 two-stars) across 214 reviews—a 17.3% negative rate that implies material historical problems. Recent reviews disproportionately praise individual staff members (Mante, Deamante, Gina, Charles) rather than property systems, which typically signals management-driven recovery from prior neglect rather than structural operational excellence. The absence of recent negative reviews and generic five-star text strings suggests either genuine operational improvement or review manipulation; current conditions warrant verification against maintenance records and resident turnover data to confirm whether the upward trend is sustainable or cyclical.
230 reviews total
Mante is part of the crew at MAA McKinney, he’s always been friendly, timely and diligent. One of the reasons why living in this complex is enjoyable
I’ve been at resident at Maa McKinney Phase 3 for 2 years and have loved my time here! Both Maintenance and the leasing office are quick to respond. The area is super safe and walkable to all the best Dallas spots (Katy Trail, Katy Trail Ice House, Standard Pour, Ka Thai, ect). Though not a new build, the apartments have unique floor plans and features that make them special from all the other boring apartments in the area, and that was exactly what I was looking for in my apartment hunt. My friends loved coming to my apartment and always said it felt like a movie set (à la Uptown Girls with Britney Murphy). There was plenty street parking for them to visit too. I definitely reccomend taking a day and walking around the neighborhood if you’re thinking about moving here. You’ll love it too!
Owner response · Feb 2026
Hi Lasamy, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Lived here for a year now and have had a great experience. Love the location, with easy Katy Trail access and lots to do walking distance. The apartments are a great value for the price. The team at MAA McKinney also does a great job - specifically Vic. The maintenance team is fantastic too - specifically Charles Jones and Diamante. They respond in extremely quickly for emergencies and within 24 hours typically for non-emergencies. This has been the best service out of anywhere I have lived. There have been some Maintenace issues with flooding but all of it has typically been other renter negligence and they have always handled it quickly and fairly. I strongly recommend living here.
Mr. Deamante is honestly one of the best! He's fixed so many things in my apartment and always gets the job done right. What I really appreciate is how patient he is — he never makes you feel bad for asking stupid questions and always takes the time to explain things. He's reliable, friendly, and just a genuinely nice person.
Owner response · Feb 2026
Hi Sayantan, thank you for your kind review; we are happy to pass along your comments to the team here at MAA McKinney Avenue! Please don't hesitate to reach out if there's anything additional we can do for you.
Charles and his team are always on time and get the job done!
Owner response · Feb 2026
Hi, we're happy you found our staff to be so supportive during your experience here at MAA McKinney Avenue. If you have any further questions, please don't hesitate to reach out!
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