411 W COMMERCE ST, DALLAS, TX
$61,800,000
2025 Appraised Value
↑ 2.5% from prior year
WESTERLY presents a structurally sound 2020-vintage asset undermined by acute operational and tenant-quality misalignment that materially weakens acquisition appeal. The property is modestly leveraged ($164.7K/unit on $186.7K valuation) with a rate-locked 4.25% FHA loan through 2057, eliminating refinancing risk, but the 1.23x DSCR provides minimal cash-flow cushion for capital deployment. Critically, the 1-mile demographic profile shows severe affordability stress (26.3% ratio on $44.0K median income) and concentrated workforce-housing exposure—a tenant base unable to absorb operational missteps—yet Google reviews document endemic security failures (30+ vehicle thefts), management turnover (three companies in two years), and deferred amenity maintenance despite recent construction. Rental rates trail submarket by 12–22% across unit types ($1,592.50 vs. $1,810 for 1BR), confirming either distressed tenant economics or uncompetitive operations; meanwhile, the 4.36% implied cap rate sits 112 bps below submarket, pricing in near-perfect execution that current operational metrics refute. Pass on stabilized underwriting; this asset requires operational rescue (security capex, management replacement, amenity rehabilitation) with uncertain upside given tenant income constraints—more suited to operator-led value-add than financial buyer.
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We're Airbnb-friendly!
Westerly Apartments is located less than 2 miles outside of Downtown Dallas. This desirable location provides convenient access to shopping, dining, entertainment and so much more. Contemporary design language flows throughout our collection of apartment homes and amenity spaces. Admire the quartz countertops and stainless steel appliances. Relax poolside, train in the 24-hour fitness center and get creative with our resident art studio. Modern style meets urban convenience and excitement to create the perfect new place to call home–only here at Westerly Apartments.
Interior Finishes & Renovation Status
Westerly presents a highly consistent, recently renovated portfolio: 90 of 116 photos show excellent condition, with 61 units estimated renovated 2016-2020 and an additional 29 units 2021-present. Kitchens are uniformly spec'd with white shaker or modern slab cabinetry, quartz countertops (predominantly dark gray or black with white/light gray islands), subway tile backsplash, and mid-range stainless steel appliances (Samsung/LG/Whirlpool tier)—positioning this as Class B+ finishes, not Class A premium. Vinyl plank dominates flooring (53 of 95 identified units), with recessed and pendant lighting standard throughout. Bathrooms feature frameless glass showers, white quartz vanities, and brushed nickel fixtures consistent with 2018-2023 renovation templates.
Red Flag: Amenity Maintenance
The pool photographs reveal significant deferred maintenance: multiple shots document debris accumulation, algae staining, and discoloration across the surface, indicating poor operational standards despite the property's recent construction vintage (2020). This suggests either inadequate staffing, capital discipline issues, or both—a meaningful concern for a Class B+ property where amenity quality directly impacts NOI retention and rent growth.
Value-Add Assessment
Limited upside exists from unit-level renovations given near-universal recent upgrades; value creation depends on operational tightening (amenities, turnover efficiency) and rent normalization post-renovation cycle rather than capital improvement.
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Westerly's car-dependent profile misaligns with its rent positioning. With a Walk Score of 50 and Transit Score of 47, the property occupies a suburban middle ground—tenants require personal vehicles for most errands despite a decent Bike Score of 60. At $1.46K/month, this rent level typically commands walkable urban or transit-rich locations; the data suggests either below-market positioning or a mismatch between unit quality/amenities and location fundamentals. Tenant demand will depend heavily on proximity to employment corridors and whether the property compensates via on-site amenities rather than neighborhood context.
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Pipeline poses moderate competitive pressure but delivery timing remains uncertain. New supply of 54 units represents 16.3% of Westerly's 331-unit inventory, material enough to pressure occupancy and rent growth if delivered in concentrated timeframe. However, the permit portfolio shows early-stage development: most projects remain in revision or inspection phases with filing dates ranging from August 2025 through March 2026, suggesting staggered deliveries over 18+ months rather than a demand shock. The scattered geographic distribution across multiple Dallas ZIP codes (75208, 75203, 75215, 75219, 75211) indicates these are neighborhood infill projects rather than direct product-type competitors, reducing direct cannibalization risk to Westerly's positioning.
| Distance | Address | Description | Status | Filed |
|---|---|---|---|---|
| 1.2 mi | 1111 N MADISON AVE | QTEAM MEETING 10.22.2025 New construction of a 4 unit condo | Inspection Phase | Aug 18, 2025 |
| 1.5 mi | 909 E COLORADO BLVD | New construction multifamily. | Inspection Phase | Feb 04, 2025 |
| 1.5 mi | 701 N LANCASTER AVE | New construction 16 condos | Payment Due | Oct 25, 2023 |
| 1.6 mi | 719 N ZANG BLVD | New Construction multi family apartment | Inspection Phase | Apr 11, 2023 |
| 1.7 mi | 400 N LANCASTER AVE | New construction of 16 unit multifamily. | Inspection Phase | Jan 28, 2025 |
| 1.8 mi | 312 N LANCASTER AVE | New Construction 16 Multifamily | Payment Due | Jan 19, 2023 |
| 1.8 mi | 117 W 8TH ST | A new construction of four units to include three single ... | Revisions Required | Sep 16, 2025 |
| 1.8 mi | 115 W 8TH ST | A new construction of four units to include three single ... | Revisions Required | Sep 16, 2025 |
| 1.8 mi | 111 W 8TH ST | A new construction of four units to include three single ... | Revisions Required | Sep 16, 2025 |
| 1.8 mi | 525 MELBA ST | QTEAM MEETING 8.4.2025 1:30PM To Build 5 (4 story) Condom... | Inspection Phase | Jun 23, 2025 |
| 1.9 mi | 217 MELBA ST | Multifamily residential building with 99 units, 4 floors ... | Inspection Phase | Dec 02, 2024 |
| 1.9 mi | 911 E 8TH ST | QTEAM MEETING 6.5.2025 - 20 unit new construction multifa... | Payment Due | May 16, 2025 |
| 1.9 mi | 416 W 9TH ST | New construction 8-unit townhomes | Revisions Required | Oct 07, 2024 |
| 1.9 mi | 125 N ADAMS AVE | New Construction MF 9 condos | Inspection Phase | Jun 18, 2024 |
| 1.9 mi | 230 MELBA ST | NEW CONSTRUCTION IMPROVEMENTS FOR A (4) DWELLING UNIT, MU... | Inspection Phase | Jun 18, 2025 |
| 1.9 mi | 504 W 9TH ST | New Construction of 9 condos | Inspection Phase | Jun 18, 2024 |
| 1.9 mi | 3031 N HARWOOD ST | QTEAM MEETING 9.4.2025 3131 N Harwood For Office and 303... | Revisions Required | Jul 21, 2025 |
| 1.9 mi | 313 N BECKLEY AVE | QTeam Review, New Multifamily | Revisions Required | Jan 02, 2024 |
| 1.9 mi | 516 W 9TH ST | Multifamily Townhomes | Document Received | Mar 11, 2026 |
| 1.9 mi | 508 W 9TH ST | Multifamily Townhomes | Document Received | Mar 11, 2026 |
| 2.0 mi | 419 W 10TH ST | QTEAM MEETING 11.6.2025 New Construction - multifamily -... | Inspection Phase | Sep 29, 2025 |
| 2.1 mi | 3500 W COLORADO BLVD | QTEAM Add carports to multi-family project | Inspection Phase | Sep 29, 2025 |
| 2.2 mi | 2013 JACKSON ST | ***Manual Recreation*** 1906051126*** - New Multifamily C... | Inspection Phase | Jul 10, 2025 |
| 2.3 mi | 713 W 12TH ST | NEW CONSTRUCTION, FOUR APARTMENTS TOTAL OF 1917 SQ. FT. | Revisions Required | Jun 18, 2024 |
| 2.3 mi | 2505 TURTLE CREEK BLVD | New construction of 20-story assisted living building wit... | Inspection Phase | Aug 06, 2024 |
| 2.3 mi | 2702 MCKINNEY AVE | 2700 McKinney - 21 Story Mixed Use Tower Including Retail... | Payment Due | Jun 09, 2022 |
| 2.3 mi | 1510 E 11TH ST | Mixed-use residential and retail project with 204 units a... | Inspection Phase | Sep 29, 2021 |
| 2.3 mi | 510 W 10TH ST | QTEAM MEETING 6.4.2025 New construction of 24 unit multif... | Inspection Phase | May 12, 2025 |
| 2.4 mi | 4739 GRETNA ST | 18 Townhouses in 2 phases. 9 units each phase. PHASE 1 BU... | Inspection Phase | Jan 15, 2025 |
| 2.4 mi | 820 VIOLA ST | New construction of 26 DWU, 3 story multifamily developme... | Revisions Required | Mar 10, 2025 |
| 2.5 mi | 1900 S ERVAY ST | MANUAL CONVERSION: 1903061211 - EC, FS, FA, PL, ME, EL, G... | Inspection Phase | May 13, 2025 |
| 2.5 mi | 4501 AFTON ST | Residential use | Inspection Phase | Nov 23, 2021 |
| 2.5 mi | 1405 SEEGAR ST | (7) four story townhomes. Site development including driv... | Revisions Required | Jun 12, 2025 |
| 2.6 mi | 3555 DICKASON AVE | Q-Team Migrated NEW 4 LEVEL ABOVE GRADE GARAGE(1-3.5).LEV... | Payment Due | Mar 24, 2021 |
| 2.6 mi | 210 W SUFFOLK AVE | 4-UNIT TOWNHOUSE DEVELOPMENT WITH THE SAME DESIGN AND LAY... | Revisions Required | May 13, 2025 |
| 2.6 mi | 1819 LEAR ST | PROJECT CONSIST OF (2) 5 UNIT 4-STORY NEW CONSTRUCTION TO... | Revisions Required | Nov 24, 2025 |
| 2.7 mi | 2811 HONDO AVE | New construction of 12 unit townhome on two lots; 6 units... | Inspection Phase | Jul 16, 2021 |
| 2.7 mi | 1919 S HARWOOD ST | QTEAM MEETING 1.29.2026 (1:30 PM) 4 story multifamily apa... | Revisions Required | Dec 29, 2025 |
| 2.7 mi | 720 S GOOD LATIMER EXPY | Q Team Review New construction of a 21 level residential ... | Plan Review | Jan 31, 2023 |
| 2.7 mi | 2095 S HARWOOD ST | THE PROJECT CONSISTS OF NEW CONSTRUCTION IMPROVEMENTS FOR... | Payment Due | Jul 18, 2023 |
| 2.7 mi | 1905 CORINTH ST | QTEAM MEETING 11.6.2025 (1:30 PM) Two four story multifam... | Revisions Required | Sep 19, 2025 |
| 2.7 mi | 2314 ARROYO AVE | he proposed work includes the construction of three-story... | In Review | Sep 16, 2025 |
| 2.7 mi | 2723 HONDO AVE | New construction, multifamily.6 dwelling units. | Inspection Phase | Nov 27, 2024 |
| 2.7 mi | 2514 LUCAS DR | (1131) MULTI-FAMILY DWELLING / 5 UNIT MULTIFAMILY | Inspection Phase | Feb 24, 2025 |
| 2.7 mi | 2220 S ERVAY ST | NEW GROUND UP MULTIFAMILY DWELLING, FIVE-STORY WITH 315 A... | Payment Due | Feb 12, 2025 |
| 2.8 mi | 4330 DICKASON AVE | New construction of multi-family// 4330 Dickason. | Plan Review | Jun 29, 2022 |
| 2.8 mi | 2708 PARNELL ST | QTEAM MEETING TBD New Construction of 21 units of multifa... | Payment Due | Feb 18, 2026 |
| 2.9 mi | 4005 N HALL ST | QTEAM MEETING - 7.23.2025 - 8 unit multifamily new constr... | Payment Due | Jun 17, 2025 |
| 2.9 mi | 4011 N HALL ST | QTEAM MEETING 7.22.2025 - 8 unit multifamily new construc... | Payment Due | Jun 17, 2025 |
| 2.9 mi | 2705 CLEVELAND ST | The 2705 Cleveland project is a multi-unit urban infill r... | Payment Due | Dec 22, 2025 |
| 2.9 mi | 4013 N HALL ST | QTEAM MEETING 7.17.2025 8 unit multifamily new construction | Payment Due | Jun 17, 2025 |
| 3.0 mi | 2829 GOULD ST | The proposed work includes the construction of three-stor... | Revisions Required | Jun 26, 2025 |
| 3.0 mi | 3608 SAN JACINTO ST | New residential townhomes | Inspection Phase | May 26, 2022 |
| 3.0 mi | 1701 S MALCOLM X BLVD | Q-Team Review, new Construction of two-story structure co... | Inspection Phase | Nov 18, 2021 |
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Westerly is priced as a stabilized, near-market asset with modest upside embedded in valuation. The $8.64K NOI per unit trails the submarket average by ~5%, yet the estimated cap rate of 4.36% sits 112 bps below the submarket benchmark of 5.48%, suggesting a premium for 2020 vintage and 1.5% vacancy. The implied cap rate of 4.63% and the $3.87M spread between appraised value and estimated sale price signal either optimistic income assumptions or recent rent growth not yet reflected in appraisal. The 50% opex ratio is healthy for Class A multifamily, but with a 1.23x DSCR at stabilization, debt service capacity is tight.
Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.
Based on most recent loan: $54,505,800 (Oct 2022, hud_fha) @ 4.25%
Computed from nearby properties within 3 miles of similar vintage
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WESTERLY is a 331-unit, seven-story podium-style apartment built in 2020 with wood-frame construction, delivering 288.0K SF of net leasable area across 344.1K SF gross. Unit finishes reflect good quality with quartz countertops, stainless steel appliances, in-unit washer/dryer, and private balconies, supported by resort-oriented amenities (sky lounge, resort pool, dog park with pet spa, fitness center, coworking) and EV charging infrastructure. Parking is garage-based; water, sewer, trash, and pest control are included in rent, while residents pay separately for utilities and internet. Located approximately 2 miles southwest of Downtown Dallas with a walk score of 50, positioning the asset within urban proximity but car-dependent.
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Westerly is significantly underpriced relative to submarket comps across all unit types, with 1BR units trading at 88.0% of market ($1,592.50 vs. $1,810) and 2BR at 78.3% ($1,820 vs. $2,323), suggesting either below-market positioning or tenant base quality issues. Current 9.6% availability (32 of 331 units) is moderate, but the absence of concessions combined with asking rents 15–22% below market indicates the property is likely capturing less-credit or price-sensitive demand rather than competing on amenities or location. Recent lease events show minimal rent variance (1BR ranging $1,230–$1,270; 2BR at $1,650), confirming disciplined but discounted pricing with no free rent or lease incentives deployed.
Estimated from listed vacancies vs total units
Min/avg/max asking rents from property website
| Unit | Beds | Baths | Sqft | Rent | Status | Listed | Days |
|---|---|---|---|---|---|---|---|
| 2BR | 2 | 1,102 | $1,820 | Active | Mar 24 | — | |
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Mar $1,650
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| 1BR | 2 | 1,040 | $1,815 | Active | Mar 24 | — | |
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Mar $1,270
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| 1BR | 1 | 837 | $1,370 | Active | Mar 24 | — | |
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Mar $1,230
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| Studio | 1 | 569 | $1,195 | Active | Mar 24 | — | |
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Mar $1,110
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| Studio | 1 | 623 | $1,110 | Active | Aug 11 | 604 | |
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Aug $1,110
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| Apt 583 | 2BR | 2 | 1,043 | $2,768 | Inactive | Sep 8 | 335 |
| Unit 583 | 2BR | 2 | 1,043 | $2,768 | Inactive | Jun 24 | 409 |
| Apt 240 | 2BR | 2 | 1,110 | $2,108 | Inactive | Jun 24 | 411 |
| Apt 466 | 1BR | 1 | 790 | $1,728 | Inactive | Sep 8 | 335 |
| Unit 466 | 1BR | 1 | 790 | $1,728 | Inactive | Jun 24 | 409 |
| Apt 405 | 1BR | 1 | 674 | $1,587 | Inactive | Aug 11 | 363 |
| Apt 185 | 1BR | 1 | 639 | $1,483 | Inactive | Jun 24 | 411 |
| Unit Studio | 1BR | 1 | 469 | $1,428 | Inactive | Jul 2 | 401 |
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Affordability mismatch concentrated in immediate submarket; property captures a narrow, income-constrained tenant base. The 1-mile radius shows median household income of $44.0K against a 26.3% affordability ratio—meaning renters are spending $1,462/month on a $44K annual income, well above the 30% benchmark and unsustainable without roommate economics or cost-burden. This income compression disappears at 3-mile (23.3% ratio on $75.7K income) and 5-mile (23.2% on $76.8K), suggesting WESTERLY captures lower-income renters unable to afford surrounding stock rather than by design. Renter concentration (67.2% at 1-mile versus 62.1% at 5-mile) confirms the immediate area skews toward rental-dependent, younger households, but the 1-mile income distribution—39.6% earn under $50K—signals workforce housing exposure with limited margin for operational stress or rent growth.
Source: US Census ACS 5-Year Estimates (2023) · 3 tracts (1mi)
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Critical data integrity issue: unit mix totals only 11 units against 331 reported units—88% of inventory is unaccounted for. The listingsbybedroom sample (5 units) cannot support any reliable analysis of rent progression or bedroom-type performance. Without complete unit mix visibility, we cannot assess concentration risk, validate rent-to-sqft efficiency across all bedroom types, or benchmark against Dallas market composition. Recommend reconciling source data before proceeding with investment thesis analysis.
Estimated from 9 listed units (2.7% of 331 total)
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Pet Friendly with Amenities
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Appraisal Summary – WESTERLY
The property has appreciated 2.5% YoY to $61.8M, translating to $186.7K per unit—modest growth for a 2020 vintage asset in a recovering market. Land represents only 9.1% of total value ($5.6M), with improvements at 90.9%, indicating minimal redevelopment optionality; the asset is effectively valued as-is. A single appraisal data point limits trend visibility, but the modest appreciation suggests either recent market stabilization or compressed cap rates relative to initial underwriting.
| Year | Total Value | Change |
|---|---|---|
| 2025 | $61,800,000 | +2.5% |
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Rating distribution reveals a severely bifurcated property: 134 five-star reviews (49.6%) paired with 110 one-star reviews (40.7%) suggests either transformational management changes mid-tenure or acute selection bias in who reviews. The flat 3.2 rating across the trailing six months masks deteriorating resident satisfaction—one-star reviews dominate recent months (Jan–Feb 2026), concentrated on management responsiveness, security failures (30+ stolen vehicles noted), and aggressive fee structures ($50/mo forced internet bundle). Positive outliers consistently praise individual staff (Bree, Farai, Shanice, Quay), indicating pockets of operational competence undermined by systemic failures in maintenance oversight, parking enforcement, and complaint resolution. The property condition and management quality are materially misaligned with premium positioning—security lapses, endemic odor complaints, and high staff turnover (three management companies in two years per resident) are deal-killers that no amenity package corrects. This review profile materially weakens the investment thesis unless acquisition includes operational restructuring and security/maintenance capex.
270 reviews total
Bree was VERY helpful with my parking situation and getting me situated. My car was involved in a hit and run on the highway. So I had a loaner car
Owner response · Feb 2026
Takeyon, We are so happy to hear about your wonderful experience here at Westerly! Thank you for recognizing our team's commitment to providing the very best customer service.
Bree Malone was amazing. very helpful in my search for a perfect home! I believe ibfound the floor plan im interested and can't wait to check availability once my lease is up. Thank you Bree!!! Beautiful homes and spacious floor plans
Owner response · Feb 2026
Micki, Thank you for sharing your feedback about our team! We’re thrilled to hear that they were able to assist you and ensure a great experience. Your satisfaction motivates us to continue delivering the exceptional service you deserve. Please don’t hesitate to reach out if there’s anything else we can do for you.
I recently renewed my lease at this apartment complex and had a great experience throughout the whole process. Farai Silas, the community manager, was extremely helpful, professional, and patient from start to finish. He took the time to explain everything clearly and made the renewal process smooth and stress-free. I really appreciate his support and responsiveness. Overall, I’m very happy with the service and glad to continue living here.
Owner response · Feb 2026
Cristian, We are so happy to hear about your wonderful experience here at Westerly! Thank you for recognizing our team's commitment to providing the very best customer service.
I came in this past Saturday to tour with my friend, and Bri was great. Even though we had a scheduled tour, we had to wait a while because the office was extremely busy. She was the only one working at the time yet she made sure every person waiting was acknowledged and taken care of. She handled everything with professionalism and grace. Bri was incredibly knowledgeable, patient, and thorough, and she never made us feel rushed despite how busy she was. This will be our first apartment so we had a lot of questions. She answered all of them in detail and made the entire experience feel welcoming and positive. You could truly tell she cared about helping everyone and doing her job well. She handled a stressful situation effortlessly and left a great impression on us. Highly recommend touring with her!
Owner response · Feb 2026
We’re delighted to hear about your feedback for Westerly! Our team is very appreciative to know that our effort to deliver remarkable service has made such a positive impact on your experience. Thanks again, Shanna!
I Was sent email to pickup a package and Was met by RUDE front desk associate Bre - saying she wasn’t on the clock and that I had to wait because she was trying to get off and that she would maybe check as if I was the problem and continued to pack her things in front of me instead of assisting me. This was Extremely rude as it was 5:50 & she stated that you guys closed at 5 which is a lie as it states 6 PM online. She made me feel like I was the inconvenience and slammed the office door in my face saying that my package wasn’t available instead of checking or even looking at my tracking. She also dismissed another resident looking for the same thing without even taking their name. This is incredibly rude as it was not 6 PM and she knows that the office won’t be open for another 3 days. Please see the attached photos with my tracking saying that this package was delivered to management around 12 PM - mind you the package system is down!!!!!
Owner response · Feb 2026
Hi Ariel. Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it can be when you’re trying to pick up an important package, especially close to closing time. Our goal is always to provide a courteous and helpful experience for every resident, and we regret that this interaction did not reflect that standard. Our team has since reached out to you directly and worked to resolve the issue. We appreciate the opportunity to address your concerns, and if there is anything more we can do to help, please don’t hesitate to contact the management office. We are always happy to help.
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