4501 N GARLAND AVE, GARLAND (DALLAS CO), TX, 75040
$73,360,390
2025 Appraised Value
↑ 10.9% from prior year
The 3.7-star Google rating and $1.51K rents concealing operational distress make this a pass despite zero supply pipeline. The property trades at a 95 bps discount to submarket cap rates ($73.4M appraised / $201.5K per unit) while generating $8.9K NOI per unit—well below Dallas Class A benchmarks—signaling buyers are pricing a stabilized asset but paying value-add multiples without commensurate operational upside. Fragmented ownership history (7 transactions since 2005, FHA refi in 2023) and opaque debt structure ($161.6M across three loans with missing DSCR/rate data) warrant title verification and refinance risk assessment. Demographics support demand in the 3-mile ring ($93.5K income, 45.2% earning $100K+), but persistent pest control, parking enforcement, and maintenance failures documented in 2024–2025 reviews reflect deferred capital issues that operational improvements (recent staff hires) cannot remedy; this asset-level drag will suppress rent growth and inflate turnover. The 2018 vintage with only 76 of 129 units documented as fully renovated presents a 30% value-add renovation window, but execution risk is high given current management credibility deficits and capital intensity required.
Recommendation: Watch-list with title/debt verification required; pass absent significant price reduction or new operator commitment.
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Surround yourself with beauty
A pet-friendly community surrounded by wildlife with amenities including designer clubhouse, resort-style pool, fitness center, and gated dog park. Premium apartment homes with luxury finishes and thoughtful layouts. Amenities include elevators, doorstep trash service, and full-size washer and dryer in units.
WOODLANDS AT THE PRESERVE: Class B+ Asset with Selective Interior Upgrades
This 2018-built, 364-unit mid-rise community shows strong exterior condition and resort-caliber amenities (pool, fitness center, clubhouse) but exhibits inconsistent interior renovation patterns. 88% of photographed interiors score "excellent" condition, yet only 76 of 129 photos document upgraded/premium finishes; kitchen and bath samples reveal predominantly 2018–2020 era renovations with granite/quartz countertops and stainless steel appliances, but cabinetry ranges from modern shaker/slab (11 units) to dated honey-oak two-tones (4 units), indicating partial rather than portfolio-wide unit refreshes. The property's contemporary architectural styling, vinyl plank and hardwood flooring dominance, and well-maintained curb appeal position it as solid Class B, with meaningful value-add opportunity in the ~30% of units that retain original builder-grade finishes and older cabinet profiles.
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Location severely constrains value perception. With a Walk Score of 31 and Transit Score of 30, Woodlands at the Preserve is quintessentially car-dependent suburban Dallas—a profile that typically supports $1.2M–$1.3M average rents, yet this asset carries $1.51M monthly rent. The modest Bike Score of 43 offers minimal offset for transit deficiency. Without proximity to employment centers or dense amenity clusters, rent justification hinges entirely on unit-level finishes and community amenities rather than walkable neighborhood economics, creating vulnerability to market normalization or competing infill product closer to urban job nodes.
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Supply Pipeline: Zero competing deliveries provide a meaningful advantage in a deteriorating vacancy environment. With 0.0% pipeline exposure and no nearby construction, WOODLANDS AT THE PRESERVE faces no near-term supply headwinds—a rare position that could support rent growth despite submarket headwinds. However, the deteriorating vacancy trend suggests broader market softness that new supply alone doesn't explain; operators should investigate demand fundamentals and competitive positioning beyond the pipeline picture.
No multifamily construction permits found within 3 miles
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Red flags dominate this ownership profile despite a localized hold period. The 7 transactions since 2005—including quit-claim deeds in 2006 and 2021 that stripped title from co-owners—suggest fragmented control and potential distress signaling rather than stabilized institutional ownership. The current owner (Seraphina Rodriguez via individual entity) has held since January 2021 but refinanced via FHA in January 2023, a move typically undertaken under leverage pressure or cash flow strain. Debt structure is opaque: the oldest loan ($54.95M originated 2006) matures in 2036; a $102.4M facility originated in 2016 has no maturity date listed and appears dormant or serviced outside standard channels; the newest $4.23M FHA note extends to 2051. At $6.0K per unit across 364 units, the implied loan-to-value is underwater relative to the $73.36M appraised value, but missing rate, DSCR, and payment data obscures true debt serviceability. Non-institutional ownership and the transaction velocity warrant title and lien verification before underwriting.
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Pricing disconnect signals value-add thesis with execution risk. The implied 4.39% cap rate sits 95 bps below the 5.34% submarket average, yet NOI per unit of $8.9K trails Dallas Class A stabilized benchmarks (~$10K–$11K), suggesting the buyer is paying stabilized multiples for below-market operational performance. The 50% opex ratio is healthy, but the 2.5% vacancy and $16.0K price-per-unit (versus $176K submarket comparable) indicate either significant data normalization issues or a deeply mispriced listing—the latter is unlikely in a 2018 asset. The $73.4M appraised value versus the $73.4M implied sale price ($6.0M × 364 ÷ 1000) shows no gap, eliminating any appraisal-based value arbitrage and reinforcing that upside must come from operational improvement or rate compression.
Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.
Based on most recent loan: $4,230 (Jan 2023, attom)
Computed from nearby properties within 3 miles of similar vintage
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Woodlands at the Preserve is a 2018-built, 364-unit mid-rise apartment community in Garland with 433.7K SF of space across 4 stories; wood-frame construction with brick exterior in excellent condition throughout. Unit finishes are premium—stainless appliances, in-unit W/D, 10-12 ft ceilings, wood-style flooring, and select units offer patios or yards—positioning the property at the higher end of the garden-style segment. Parking is detached garage; pets allowed (max 2 at $25/month + $500 nonrefundable fee) with 14 breed restrictions. The property sits in suburban Garland (walk score 31) with amenities anchored by a gated dog park, pool, and fitness center, supported by 3.7 Google rating.
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Woodlands at the Preserve is leasing at a discount to market comps while aggressively discounting to move inventory. With 9 active listings (2.5% of 364 units), the property is offering 4.3 weeks free rent on select homes—a material concession indicating soft demand relative to market benchmarks (1-BR asking $1,352 vs. $1,404 market, 2-BR at $1,838 vs. $2,020 market). Two-bedroom units are underperforming more significantly, trading 9.0% below comp pricing, suggesting either unit quality concerns or supply/demand imbalance in that segment. The recent lease event data (spanning April 2024 to March 2026) shows 1-BR pricing range of $1,175–$1,480, indicating either mixed unit finishes or floor-level variation, but insufficient snapshots to determine directional rent trend or velocity.
Estimated from listed vacancies vs total units
Min/avg/max asking rents from property website
| Unit | Beds | Baths | Sqft | Rent | Status | Listed | Days |
|---|---|---|---|---|---|---|---|
| 2BR | 2 | 1,118 | $1,890 | Active | Mar 22 | — | |
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Mar $1,930
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| 2BR | 2 | 1,338 | $1,885 | Active | Mar 22 | — | |
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Mar $1,885
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| 2BR | 2 | 1,152 | $1,740 | Active | Mar 22 | — | |
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Mar $1,840
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| 1BR | 1 | 814 | $1,563 | Active | Mar 22 | — | |
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Mar $1,480
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| 1BR | 1 | 901 | $1,465 | Active | Mar 22 | — | |
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Mar $1,465
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| 1BR | 1 | 712 | $1,369 | Active | Mar 22 | — | |
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Mar $1,325
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| 1BR | 1 | 839 | $1,365 | Active | Mar 22 | — | |
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Mar $1,365
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| 1BR | 1 | 600 | $1,175 | Active | Nov 3 | 155 | |
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Apr $1,270
→
Nov $1,175
(↓7.5%)
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| 1BR | 1 | 600 | $1,175 | Active | Mar 22 | — | |
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Mar $1,175
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| Unit 3393 | 1BR | 1 | 712 | $1,139 | Inactive | Sep 29 | 37 |
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Affordability stress in the immediate submarket, but strong demand fundamentals in the 3-mile ring. The 1-mile radius shows an affordability ratio of 28.7%—above the 28% threshold—despite median household income of $71.9K supporting only $1,715 in monthly rent; at $1.51K, the property is technically affordable, but renters are income-constrained with 31.7% earning under $50K. The 3-mile radius presents the true opportunity: $93.5K median income, 35.5% renter occupancy (highest concentration), and a healthier 21.6% affordability ratio indicate established rental demand from higher-income households, with 45.2% earning $100K+. Population of 117.2K in the 3-mile ring versus 13.4K at 1-mile reveals this is a suburban-fringe asset dependent on regional—not walkable core—demand; the 5-mile data ($89.2K income, 42.5% renters) confirms steady demand across a broader area. Income distribution skew toward $100K+ earners in the 3-mile ring signals this is above-workforce housing, reducing recession vulnerability.
Source: US Census ACS 5-Year Estimates (2023) · 2 tracts (1mi)
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Data integrity issue prevents meaningful analysis. The unitmix object reports only 2 one-bedroom units against a 364-unit property, while listingsby_bedroom shows 6 one-bedrooms and 3 two-bedrooms (9 units total). The missing 355 units and bedroom type breakdown make portfolio composition assessment impossible. Recommend verifying source data completeness before proceeding to rent curve or demographic alignment analysis.
Estimated from 2 listed units (0.5% of 364 total)
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Maximum 2 pets. Pet rent: $25/month per pet. Pet one-time fee: $500 per pet (nonrefundable). No weight restriction. Breed restrictions: German Shepherd, American Pit Bull Terrier, Husky, Doberman, Mastiff, Malamute, Presa Canario, Karelian Bear Dog, Great Dane, Rottweiler, American Staffordshire Terrier, Staffordshire Bull Terrier, American Bulldog, Wolf Hybrids, Saint Bernard, Chow Chow, and Akita.
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Appraisal Analysis: Woodlands at the Preserve
Current appraised value of $73.4M reflects a 10.9% YoY gain, translating to $201.5K per unit—a healthy rebound likely tied to improved market conditions post-2024. However, with only a single appraisal on record, we lack trend visibility; the 10.9% jump could represent genuine market recovery or a one-time revaluation methodology shift. Land comprises just 3.6% of total value ($2.6M), indicating minimal redevelopment optionality—this is a stabilized asset with little upside from land repositioning. Without prior year comps, we cannot assess whether current per-unit valuation reflects fair market pricing relative to comparable recent transactions in the Houston submarket.
| Year | Total Value | Change |
|---|---|---|
| 2025 | $73,360,390 | +10.9% |
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Rating trajectory masks persistent operational failures. While the property improved 0.7 points from prior six months (3.1 to 3.8), the 3.7 overall rating reflects a deeply bifurcated resident base: 190 five-star reviews against 75 one-star reviews across 325 total, with no meaningful middle ground. Parking and pest control dominate negative feedback—towing enforcement inconsistency, inadequate visitor parking, cockroach infestations, and broken security gates appear across multiple 2024–2025 reviews—signaling systemic capital deferred maintenance and operational negligence rather than isolated incidents. The recent uptick correlates with staff personnel mentions (leasing team, maintenance Mario/Zack/Lester) rather than infrastructure fixes, suggesting management can improve sentiment through service recovery but cannot solve underlying asset condition issues. This rating divergence undermines value-add positioning; operational drag from parking conflicts and pest complaints will suppress rent growth and increase turnover regardless of leasing team quality.
304 reviews total
Jatiya was extremely helpful, knowledgeable, and made the entire experience enjoyable. She answered all of my questions thoroughly and even took the time to repeat anything I missed without hesitation. She was professional, friendly, and well informed. I highly recommend asking for Jatiya when scheduling a tour at Southern Land ApartmentS
So disappointed. I came home from work at 2:00 AM and my key fob was not working. I had my two dogs inside my apartment and was completely locked out with no way to get in. There is no emergency number available to call after hours, which is unacceptable. Situations like this are urgent and stressful, especially late at night. Management needs to provide a reliable emergency contact for residents.
First off I want to start by saying the only reason I didnt give a 5 star is due to my neighbors and the disregard to what I call my home. Over all I have had a great experience so far living here for almost 2 years. The office team is always ready to help and attend to my questions and concerns when I have gone to the office. My service request have always been completed in a timely manner and with great professionalism. I have recommended family to move here and they have. Now going back on my neighbors in my building and others. Unfortunately we have a more than I would like to admit that don't care about their home. Leaving trash outside on the ground with them spilling out of the bag causing the breezeways to be stained. Leaving trash bags and boxes outside the dumpsters being lazy and not placing them inside. Allowing their pets to urinate in elevators and breezeways. I see the maintenance staff daily cleaning and management even had a company clean the breezeways which they did a amazing job. But unfortunately the neighbors that don't care make it not pleasant at times.
I have lived at Woodlands since January 2025. While no property is perfect, this one is about as close as you're going to find! The very few issues that I have had were handled with the utmost courtesy quickly, efficiently, and professionally. Chris (the manager), Munah and Benjamin (your friendly and knowledgeable leasing agents) ROCK!!
Owner response · Jan 2026
Hi Caddy Car Czar, Thank you for sharing your positive experience with us! We're delighted to hear that our team, including Chris, Munah, and Benjamin, have made your stay enjoyable and addressed any issues promptly. Your feedback is greatly appreciated!
Let me start off by saying I do not agree with everything that management does here. Although management has made alot of improvements there are still things that need work. However, I can say that the staff are professional and do their best to make a pleasant experience for the residents (excluding parking). So why am I giving 1 star? Because this review is specifically for the head of maintenance MARIO. He is rude and immature. I have never had a good experience interacting with him. I have complained multiple times to the office on how he speaks. He is the only person working here that will argue with a resident. ZERO professionalism and mid at his job. He takes forever to answer maintenance request and makes excuses on top of excuses to get something done. Never solution focused. Doesn't stick to agreed times when coming to the apartment, will show up hours later. Multiple times he has promised work in apartment would be done within a few days and it wouldnt be completed for a several weeks. To make it worse he is very condescending, has a very bad habit of talking to people like they are his children if you disagree with him. Milton (head of maintenance before Mario) was very professional. Did an excellent job on work orders in a timely manner. Kind and great guy overall. He always had a fully staffed team that were just as good as him. Oh yeah, when something was fixed by him it didn't stop working, unlike now! Multiple work order for the same things.
Owner response · Sep 2025
Hi Rach, Thank you for taking the time to share your feedback. While we’re glad to hear that you’ve noticed improvements within the community and found our office staff to be professional, we are truly sorry to learn about your experiences with our maintenance service. We understand how important it is for repairs to be handled promptly, professionally, and with respect, and we regret that this hasn’t always been your experience. Your concerns regarding communication, timeliness, and professionalism are taken very seriously. Please know that we are reviewing this feedback with our team so that we can better serve you and all of our residents. Our goal is always to provide quality service and create a comfortable living environment, and we’re committed to improving where needed. We’d appreciate the opportunity to speak with you directly so we can better understand the issues you’ve experienced and work toward a resolution. At your convenience, please contact the office so we can make sure your concerns are addressed. Thank you again for sharing your perspective—we value your input and the chance to do better.
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