WOODLANDS AT THE PRESERVE

4501 N GARLAND AVE, GARLAND (DALLAS CO), TX, 75040

APARTMENT (BRICK EXTERIOR) Mid-Rise 364 units Built 2018 4 stories ★ 3.7 (325 reviews) 🚶 31 Car-Dependent 🚌 30 Some Transit 🚲 43 Somewhat Bikeable

$73,360,390

2025 Appraised Value

↑ 10.9% from prior year

WOODLANDS AT THE PRESERVE – INVESTMENT OVERVIEW

Pass – Asset exhibits structural red flags masking operational dysfunction. Woodlands at the Preserve trades at a 4.39% cap rate (95 bps below submarket), yet generates only $8.9K NOI per unit—trailing Class A stabilized benchmarks by $1.1K–$2.1K—signaling buyers are paying premium stabilized multiples for deteriorating operational execution. Google reviews expose systemic capital deficiencies (parking, pest infestation, gate failures, elevator downtime) that staff heroics cannot mask; the bifurcated 3.7 rating (58.5% five-star vs. 23.1% one-star) indicates infrastructure failures driving future lease erosion despite current 2.5% vacancy. Debt structure compounds risk: seven transactions since 2005, including quit-claim deeds and a January 2023 FHA refinance under Seraphina Rodriguez (individual entity), suggest distress signaling rather than institutional stewardship; the opaque loan stack ($54.95M maturing 2036, $102.4M with no maturity date, $4.23M FHA to 2051) obscures true debt serviceability and refinance risk. While demographics show strong 3-mile renter demand ($93.5K median income, 35.5% renter occupancy) and zero supply pipeline provide tailwinds, the 2018 asset's car-dependent location (Walk Score 31) and below-market 2-bedroom positioning ($1,838 vs. $2,020 bench) limit pricing power; 30% of units retain dated finishes requiring near-term capex. Value-add thesis hinges on management replacement and aggressive capital deployment, but fragmented ownership and murky debt make execution and refinance probability low. Recommend watch-list monitoring for distressed pricing or title clarity, not active pursuit.

AI overview · Updated about 13 hours ago
Abstract Notes

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Surround yourself with beauty

A pet-friendly community surrounded by wildlife with amenities including designer clubhouse, resort-style pool, fitness center, and gated dog park. Premium apartment homes with luxury finishes and thoughtful layouts. Amenities include elevators, doorstep trash service, and full-size washer and dryer in units.

WOODLANDS AT THE PRESERVE: Class B+ Asset with Selective Interior Upgrades

This 2018-built, 364-unit mid-rise community shows strong exterior condition and resort-caliber amenities (pool, fitness center, clubhouse) but exhibits inconsistent interior renovation patterns. 88% of photographed interiors score "excellent" condition, yet only 76 of 129 photos document upgraded/premium finishes; kitchen and bath samples reveal predominantly 2018–2020 era renovations with granite/quartz countertops and stainless steel appliances, but cabinetry ranges from modern shaker/slab (11 units) to dated honey-oak two-tones (4 units), indicating partial rather than portfolio-wide unit refreshes. The property's contemporary architectural styling, vinyl plank and hardwood flooring dominance, and well-maintained curb appeal position it as solid Class B, with meaningful value-add opportunity in the ~30% of units that retain original builder-grade finishes and older cabinet profiles.

AI analysis · Updated 2 months ago

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AI Analysis

Location severely constrains value perception. With a Walk Score of 31 and Transit Score of 30, Woodlands at the Preserve is quintessentially car-dependent suburban Dallas—a profile that typically supports $1.2M–$1.3M average rents, yet this asset carries $1.51M monthly rent. The modest Bike Score of 43 offers minimal offset for transit deficiency. Without proximity to employment centers or dense amenity clusters, rent justification hinges entirely on unit-level finishes and community amenities rather than walkable neighborhood economics, creating vulnerability to market normalization or competing infill product closer to urban job nodes.

AI analysis · Updated about 2 months ago
Distance Name Category
📍 14.8 miles from Downtown Dallas
Map Notes

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Supply Pipeline: Zero competing deliveries provide a meaningful advantage in a deteriorating vacancy environment. With 0.0% pipeline exposure and no nearby construction, WOODLANDS AT THE PRESERVE faces no near-term supply headwinds—a rare position that could support rent growth despite submarket headwinds. However, the deteriorating vacancy trend suggests broader market softness that new supply alone doesn't explain; operators should investigate demand fundamentals and competitive positioning beyond the pipeline picture.

AI analysis · Updated 2 months ago
🏗️ 0 permits within 3 mi
0% pipeline

No multifamily construction permits found within 3 miles

Nearby Construction Notes

No notes yet

Debt & Transaction History

Red flags dominate this ownership profile despite a localized hold period. The 7 transactions since 2005—including quit-claim deeds in 2006 and 2021 that stripped title from co-owners—suggest fragmented control and potential distress signaling rather than stabilized institutional ownership. The current owner (Seraphina Rodriguez via individual entity) has held since January 2021 but refinanced via FHA in January 2023, a move typically undertaken under leverage pressure or cash flow strain. Debt structure is opaque: the oldest loan ($54.95M originated 2006) matures in 2036; a $102.4M facility originated in 2016 has no maturity date listed and appears dormant or serviced outside standard channels; the newest $4.23M FHA note extends to 2051. At $6.0K per unit across 364 units, the implied loan-to-value is underwater relative to the $73.36M appraised value, but missing rate, DSCR, and payment data obscures true debt serviceability. Non-institutional ownership and the transaction velocity warrant title and lien verification before underwriting.

AI analysis · Updated 2 months ago
Ownership Duration
5.2 years
Since Jan 2021
Transactions
7 recorded
Owner Type
Individual
Owner Mailing Address
4501 GARLAND AVE, DALLAS, TX 75223-2737

🏛️ TX Comptroller Entity Data

Registered Agent
Ct Corporation System
1999 BRYAN ST. SUITE 900, DALLAS, TX, 75201
Officers / Directors
David A Sherman — MANAGER
Entity Mailing Address
1999 BRYAN ST STE 900, DALLAS, TX, 75201
State of Formation
DE
SOS Status
ACTIVE
Current Lender
Nationstar Mortgage Llc
Loan Amount
$4,230 ($12/unit)
Maturity Date
January 2051
Loan Type
FHA
January 13, 2023 Stand Alone Finance Deed of Trust
Buyer: Seraphina Rodriguez,
Nationstar Mortgage Llc $4,230 FHA Senior Matures Jan 2051 Term: 28yr
January 19, 2021 Resale IT
Buyer: Secundino Ruben Rodriguez, from Alicia Carmen Rodriguez
January 19, 2021 Nominal/Quit Claim Quit Claim Deed
Buyer: Seraphina Rodriguez, from Secundino R Rodriguez via Simplifile Lc E Recording
May 26, 2016 Stand Alone Finance Deed of Trust
Buyer: Secundino R Rodriguez,Alicia C Rodriguez via Other
Supreme Lndg $102,400 Senior Term: 15yr
April 20, 2006 Stand Alone Finance Deed of Trust
Buyer: Secundino Ruben Rodriguez,Alicia Rodriguez
Jpmorgan Chase Bank Na $54,950 Senior Matures Apr 2036 Term: 30yr
February 24, 2006 Nominal/Quit Claim Quit Claim Deed
Buyer: Secundino R Rodriguez, from Capital Properties
November 09, 2005 Resale Warranty Deed
Buyer: Capital Properties, from Lowry,Lula F via American Title Co
Debt Notes

No notes yet

Financial Estimates

Pricing disconnect signals value-add thesis with execution risk. The implied 4.39% cap rate sits 95 bps below the 5.34% submarket average, yet NOI per unit of $8.9K trails Dallas Class A stabilized benchmarks (~$10K–$11K), suggesting the buyer is paying stabilized multiples for below-market operational performance. The 50% opex ratio is healthy, but the 2.5% vacancy and $16.0K price-per-unit (versus $176K submarket comparable) indicate either significant data normalization issues or a deeply mispriced listing—the latter is unlikely in a 2018 asset. The $73.4M appraised value versus the $73.4M implied sale price ($6.0M × 364 ÷ 1000) shows no gap, eliminating any appraisal-based value arbitrage and reinforcing that upside must come from operational improvement or rate compression.

AI analysis · Updated about 2 months ago

Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.

Sale & Valuation

Est. Sale Price
$6,043
Sale $/Unit
$16
Value YoY
+10.9%
Implied Cap Rate
4.39%
Est. Cap Rate

Operating Income

Gross Potential Rent
$6,613,637/yr
Est. Vacancy
2.5%
Submarket Vac.
3.9%
Eff. Gross Income
$6,448,296/yr
OpEx Ratio
50%
Est. NOI
$3,224,148/yr
NOI/Unit
$8,858/yr

Debt & Taxes

Taxes/Unit
$5,038/yr
Est. DSCR

Based on most recent loan: $4,230 (Jan 2023, attom)

Submarket Benchmarks

📊

Computed from nearby properties within 3 miles of similar vintage

Submarket Cap Rate
5.34%
Price/Unit Benchmark
$176,027
Property: $16 (↓100%)
Rent/SF
$1.8/sf
Financial Estimates Notes

No notes yet

Property Summary

Woodlands at the Preserve is a 2018-built, 364-unit mid-rise apartment community in Garland with 433.7K SF of space across 4 stories; wood-frame construction with brick exterior in excellent condition throughout. Unit finishes are premium—stainless appliances, in-unit W/D, 10-12 ft ceilings, wood-style flooring, and select units offer patios or yards—positioning the property at the higher end of the garden-style segment. Parking is detached garage; pets allowed (max 2 at $25/month + $500 nonrefundable fee) with 14 breed restrictions. The property sits in suburban Garland (walk score 31) with amenities anchored by a gated dog park, pool, and fitness center, supported by 3.7 Google rating.

AI analysis · Updated 2 months ago

Property Details

Account #
26288550010010000
Market
Dallas County, TX
Building Class
APARTMENT (BRICK EXTERIOR)
Building Style
Mid-Rise
Construction
D-WOOD FRAME
Quality
EXCELLENT
Condition
EXCELLENT
Stories
4
Gross Building Area
433,745 SF
Net Leasable Area
334,864 SF
Neighborhood
UNASSIGNED
Last Sale
November 17, 2023
Place ID
ChIJNcMalO4dTIYRKIyH0kQsnAA
Business Status
Operational
Enriched
3 months ago

Owner Information

Owner
BES WOODLANDS FUND XIV LLC &
Mailing Address
NORTHBROOK, ILLINOIS 600627924
Property Notes

No notes yet

Rental Performance

Woodlands at the Preserve is pricing 3.9% below market on 1-bedrooms ($1,352 vs. $1,404 benchmark) but 8.9% below on 2-bedrooms ($1,838 vs. $2,020), signaling competitive pressure in the larger unit mix. With 9 of 364 units (2.5%) actively listed and 34 units (9.3%) available as of March 2026, the property is moderately leased-up, though the elevated availability suggests ongoing occupancy challenges. Concessions remain aggressive—one month free (4.3 weeks) on select homes—indicating the property is still incentivizing leases rather than pushing rents. The 24-month rent trajectory shows flat-to-modest movement in 1-bedrooms ($1,175–$1,480 range), with 2-bedrooms holding firmer at $1,840–$1,930, suggesting the property is struggling to drive 1-bed velocity.

AI analysis · Updated about 13 hours ago
Submarket Rent Growth
+10.44% trailing 12mo
📊 Nearby properties
Vacancy Trend
Deteriorating
📊 RentCast zip-level data
Submarket Rent/SF
$1.8/sf
📊 Nearby properties

Rent Trends

Estimated Occupancy

Estimated from listed vacancies vs total units

Asking Rent Range

Min/avg/max asking rents from property website

Concession Trend (Weeks Free)

Available Units Over Time

Latest Scrape (Mar 22, 2026)

Rent Range
$1,175 – $1,930
Avg: $1,513
Available
34 units
Concessions
Up to 4 weeks free

Fees

Application: 99 Admin: 99 Pet Deposit: 500 Pet Rent Monthly: 25

Concession Details

  • One Month Free on Select Homes
  • 1 Month FREE on select homes with a 12–13 month lease
  • $99 application and administration fees, plus a $200 Amazon gift card on select second- and third-floor homes with a 12-month lease
  • $250 move-in bonus for law enforcement, active military, veterans, healthcare workers, first responders, educators, and government personnel
🏠 9 active listings | 1BR avg $1,352 (mkt $1,404 ↓4% ) | 2BR avg $1,838 (mkt $2,020 ↓9% ) | Trend: No data
Unit Beds Baths Sqft Rent Status Listed Days
2BR 2 1,118 $1,890 Active Mar 22
Mar $1,930
2BR 2 1,338 $1,885 Active Mar 22
Mar $1,885
2BR 2 1,152 $1,740 Active Mar 22
Mar $1,840
1BR 1 814 $1,563 Active Mar 22
Mar $1,480
1BR 1 901 $1,465 Active Mar 22
Mar $1,465
1BR 1 712 $1,369 Active Mar 22
Mar $1,325
1BR 1 839 $1,365 Active Mar 22
Mar $1,365
1BR 1 600 $1,175 Active Nov 3 155
Apr $1,270 Nov $1,175 (↓7.5%)
1BR 1 600 $1,175 Active Mar 22
Mar $1,175
Unit 3393 1BR 1 712 $1,139 Inactive Sep 29 37
Rental Notes

No notes yet

Demographics

Affordability stress in the immediate submarket, but strong demand fundamentals in the 3-mile ring. The 1-mile radius shows an affordability ratio of 28.7%—above the 28% threshold—despite median household income of $71.9K supporting only $1,715 in monthly rent; at $1.51K, the property is technically affordable, but renters are income-constrained with 31.7% earning under $50K. The 3-mile radius presents the true opportunity: $93.5K median income, 35.5% renter occupancy (highest concentration), and a healthier 21.6% affordability ratio indicate established rental demand from higher-income households, with 45.2% earning $100K+. Population of 117.2K in the 3-mile ring versus 13.4K at 1-mile reveals this is a suburban-fringe asset dependent on regional—not walkable core—demand; the 5-mile data ($89.2K income, 42.5% renters) confirms steady demand across a broader area. Income distribution skew toward $100K+ earners in the 3-mile ring signals this is above-workforce housing, reducing recession vulnerability.

AI analysis · Updated about 2 months ago

1-Mile Radius

Population
13,410
Households
4,835
Avg Household Size
2.76
Median HH Income
$71,912
Median Home Value
$260,895
Median Rent
$1,717
% Renter Occupied
51.3%
Affordability
28.7% (rent/income)
Income Distribution
<$25k $150k+

3-Mile Radius

Population
117,215
Households
42,287
Avg Household Size
2.8
Median HH Income
$93,469
Median Home Value
$313,656
Median Rent
$1,679
% Renter Occupied
35.5%
Affordability
21.6% (rent/income)
Income Distribution
<$25k $150k+

5-Mile Radius

Population
317,729
Households
112,038
Avg Household Size
2.93
Median HH Income
$89,198
Median Home Value
$293,079
Median Rent
$1,687
% Renter Occupied
42.5%
Affordability
22.7% (rent/income)
Income Distribution
<$25k $150k+

Source: US Census ACS 5-Year Estimates (2023) · 2 tracts (1mi)

Demographics Notes

No notes yet

Unit Mix

Data integrity issue prevents meaningful analysis. The unitmix object reports only 2 one-bedroom units against a 364-unit property, while listingsby_bedroom shows 6 one-bedrooms and 3 two-bedrooms (9 units total). The missing 355 units and bedroom type breakdown make portfolio composition assessment impossible. Recommend verifying source data completeness before proceeding to rent curve or demographic alignment analysis.

AI analysis · Updated about 2 months ago

Estimated from 2 listed units (0.5% of 364 total)

1BR 2 units
Unit Mix Notes

No notes yet

Amenities

Pet Policy

Maximum 2 pets. Pet rent: $25/month per pet. Pet one-time fee: $500 per pet (nonrefundable). No weight restriction. Breed restrictions: German Shepherd, American Pit Bull Terrier, Husky, Doberman, Mastiff, Malamute, Presa Canario, Karelian Bear Dog, Great Dane, Rottweiler, American Staffordshire Terrier, Staffordshire Bull Terrier, American Bulldog, Wolf Hybrids, Saint Bernard, Chow Chow, and Akita.

Amenities Notes

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Appraisal History

Appraisal Analysis: Woodlands at the Preserve

Current appraised value of $73.4M reflects a 10.9% YoY gain, translating to $201.5K per unit—a healthy rebound likely tied to improved market conditions post-2024. However, with only a single appraisal on record, we lack trend visibility; the 10.9% jump could represent genuine market recovery or a one-time revaluation methodology shift. Land comprises just 3.6% of total value ($2.6M), indicating minimal redevelopment optionality—this is a stabilized asset with little upside from land repositioning. Without prior year comps, we cannot assess whether current per-unit valuation reflects fair market pricing relative to comparable recent transactions in the Houston submarket.

AI analysis · Updated 2 months ago
Year Total Value Change
2025 $73,360,390 +10.9%
Appraisal Notes

No notes yet

Google Reviews

Rating trajectory masks systemic operational failures that undermine asset quality. While the 3.7 overall rating improved from 3.3 to 3.8 over the past six months, this masks a bifurcated resident experience: 190 five-star reviews (58.5% of total) clash with 75 one-star reviews (23.1%), concentrated on three operational deficiencies that suggest fundamental capital constraints. Parking inadequacy, pest infestation (roaches explicitly cited multiple times), non-functional access gates, and elevator downtime recur across reviews spanning 14 months—indicating management has not remediated core infrastructure issues despite documented complaints. The five-star reviews consistently praise individual staff (Jatiya, Chris, Mario, Benjamin) rather than property conditions, signaling that positive sentiment depends on personality-driven service recovery rather than preventive capital maintenance. This review pattern signals a value-trap: strong leasing appeal masks deteriorating physical plant and operational execution that will require immediate capex to prevent resident turnover acceleration and lease rate erosion.

AI analysis · Updated 18 days ago

Rating Distribution

5★
190 (63%)
4★
20 (7%)
3★
5 (2%)
2★
14 (5%)
1★
75 (25%)

304 reviews total

Rating Trend

Reviews

Enan Garcia ★★★★★ Feb 2026

Jatiya was extremely helpful, knowledgeable, and made the entire experience enjoyable. She answered all of my questions thoroughly and even took the time to repeat anything I missed without hesitation. She was professional, friendly, and well informed. I highly recommend asking for Jatiya when scheduling a tour at Southern Land ApartmentS

Daniela Gonzalez ★☆☆☆☆ Feb 2026

So disappointed. I came home from work at 2:00 AM and my key fob was not working. I had my two dogs inside my apartment and was completely locked out with no way to get in. There is no emergency number available to call after hours, which is unacceptable. Situations like this are urgent and stressful, especially late at night. Management needs to provide a reliable emergency contact for residents.

Can you handle the truth Reviews ★★★★☆ Feb 2026

First off I want to start by saying the only reason I didnt give a 5 star is due to my neighbors and the disregard to what I call my home. Over all I have had a great experience so far living here for almost 2 years. The office team is always ready to help and attend to my questions and concerns when I have gone to the office. My service request have always been completed in a timely manner and with great professionalism. I have recommended family to move here and they have. Now going back on my neighbors in my building and others. Unfortunately we have a more than I would like to admit that don't care about their home. Leaving trash outside on the ground with them spilling out of the bag causing the breezeways to be stained. Leaving trash bags and boxes outside the dumpsters being lazy and not placing them inside. Allowing their pets to urinate in elevators and breezeways. I see the maintenance staff daily cleaning and management even had a company clean the breezeways which they did a amazing job. But unfortunately the neighbors that don't care make it not pleasant at times.

Caddy Car Czar ★★★★★ Jan 2026

I have lived at Woodlands since January 2025. While no property is perfect, this one is about as close as you're going to find! The very few issues that I have had were handled with the utmost courtesy quickly, efficiently, and professionally. Chris (the manager), Munah and Benjamin (your friendly and knowledgeable leasing agents) ROCK!!

Owner response · Jan 2026

Hi Caddy Car Czar, Thank you for sharing your positive experience with us! We're delighted to hear that our team, including Chris, Munah, and Benjamin, have made your stay enjoyable and addressed any issues promptly. Your feedback is greatly appreciated!

Rach ★☆☆☆☆ Local Guide Aug 2025 👍 2

Let me start off by saying I do not agree with everything that management does here. Although management has made alot of improvements there are still things that need work. However, I can say that the staff are professional and do their best to make a pleasant experience for the residents (excluding parking). So why am I giving 1 star? Because this review is specifically for the head of maintenance MARIO. He is rude and immature. I have never had a good experience interacting with him. I have complained multiple times to the office on how he speaks. He is the only person working here that will argue with a resident. ZERO professionalism and mid at his job. He takes forever to answer maintenance request and makes excuses on top of excuses to get something done. Never solution focused. Doesn't stick to agreed times when coming to the apartment, will show up hours later. Multiple times he has promised work in apartment would be done within a few days and it wouldnt be completed for a several weeks. To make it worse he is very condescending, has a very bad habit of talking to people like they are his children if you disagree with him. Milton (head of maintenance before Mario) was very professional. Did an excellent job on work orders in a timely manner. Kind and great guy overall. He always had a fully staffed team that were just as good as him. Oh yeah, when something was fixed by him it didn't stop working, unlike now! Multiple work order for the same things.

Owner response · Sep 2025

Hi Rach, Thank you for taking the time to share your feedback. While we’re glad to hear that you’ve noticed improvements within the community and found our office staff to be professional, we are truly sorry to learn about your experiences with our maintenance service. We understand how important it is for repairs to be handled promptly, professionally, and with respect, and we regret that this hasn’t always been your experience. Your concerns regarding communication, timeliness, and professionalism are taken very seriously. Please know that we are reviewing this feedback with our team so that we can better serve you and all of our residents. Our goal is always to provide quality service and create a comfortable living environment, and we’re committed to improving where needed. We’d appreciate the opportunity to speak with you directly so we can better understand the issues you’ve experienced and work toward a resolution. At your convenience, please contact the office so we can make sure your concerns are addressed. Thank you again for sharing your perspective—we value your input and the chance to do better.

Showing 5 of 304 reviews Load more
Reviews Notes

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Data Sources

Apify Google Places (Scraper)
Last updated: Feb 26, 2026 9 fields
Sources Notes

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