My brother just moved in and I happen to be helping parked my car in visitors and he registered my car through the porter… the next day i woke up car towed when i called and spoke to the manager she told me everything he did was correct but they didn’t see it on her side so nothing they can do to help .. later i called again because my brother grantee that he did register my car now i was speaking with Raf when he got on the phone he explained that my brother couldn’t have registered my car through the portal and when asked why didnt the manager explain this he said well she just isnt knowledgeable… problem #1… how could the manager not have any knowledge about park regulations? Then have employees who down talk her.. my 2nd problem was the manner i was spoken too very condescending with very little care/regard to the inconvenience of 330 dollars when he did register my car please make sure u get the email for verification! … definitely would not recommend having to deal with inconsistencies on regulations if it going on with park im sure its across the bored in other areas as! Now the con of the apartment as well for any one who is considering still! • NO PARKING for visitors or residents prepare for a nice little walk home everyday lol • THE SMELL OF WEED through vent lingering on clothes and in bathroom • WALLS ARE PAPER THIN you can hear everything

Update: I’ve been here for about two months now and it’s slightly disappointing because I really like my apartment. The noise from my upstairs neighbors and their children is so bad that I can’t even relax and simply watch tv throughout the day. The only time it’s quiet is when the upstairs neighbors aren’t home, or when they go to sleep. I can tell when they make it home based on the noise and chaos they exhibit. I’ve complained and sent numerous emails and nothing has changed. Most times, I don’t even receive a response from the office. They just send a reminder saying quiet hours are between 10 pm-7 am. I’m guessing they are basically stating that you can be as loud and rambunctious as you want as long as it’s before those hours. I’m at the point where I’m documenting and taking note of the constant noise. I’m probably going to seek legal advice to see what my rights are as a tenant because who wants to deal with this for an entire year. Living at The Ellery: My First Month Review I’ve been living at The Ellery for just under a month, and so far, the worst part has been my upstairs neighbors from…”the land of chaos.” But before we get into that saga, let’s talk about the good stuff. Pros: • Staff: The office staff is friendly, approachable • Maintenance: They’re quick, they’re efficient. • Apartments: Nice and spacious. I’m in a 2BR/2BA at 1,295 sq ft, and even downsizing from a house, it fits most of our belongings comfortably. • Amenities: Love the parcel locker system and the gym. Huge plus. • Safety: I feel safe even walking outside late at night—and that’s saying something. Cons: • My Upstairs Neighbors. • My Upstairs Neighbors. • …Did I mention my upstairs neighbors? • Parking. I live on the 2nd floor. Above me? A third-floor family with two kids who seem to have been enrolled in a WWE match! Week one, I politely went upstairs and mentioned the stomping and jumping. They acted surprised and said they’d try to keep it down. They didn’t. In fact, it’s like they took it as a challenge and the noise has gotten worse. From sunrise to bedtime, it’s a non-stop soundtrack of stomps, jumps, and sprints. The stomping, jumping, and running isn’t just “kid noise”—it’s constant, excessive, and completely disrespectful to the fact that other people live here too. I’ve got a 3-year-old myself, but I make sure she respects the fact we share walls (and ceilings) with other people. She prefers books, iPad time, or cartoons—her “jumping” is on the couch, so you don’t hear a thing downstairs. I even contacted management, but either nothing was said or they ignored it—because every morning, without fail, I’m woken up by what sounds like a full-on WWE match directly overhead. I’ll never understand why a family of four would lease a third floor apartment and then wreak havoc on the downstairs neighbor. With 12 more months left on my lease, I’m crossing my fingers they move out before I do. Now, about the parking: There are spaces, but if you get home after 6 PM, be prepared to park far from your unit—especially if you live in the middle of the complex like I do. You’ll almost definitely end up in the back lot. If anything changes, I’ll update this review—but for now, The Ellery is a great place with great staff… as long as you don’t live under neighbors who are inconsiderate and as disrespectful as mine. Consider getting a third floor apartment to prevent stress and a headache, unless you have a WWE family as well.

If you're considering moving, I recommend checking out Westlyn, they offer up to 8 weeks free and a much better living experience. Stay away from Ellery Westechester unless you enjoy dealing with constant issues and poor management. The walls are paper-thin, making it impossible to enjoy any peace or privacy. Maintenance requests have been called over 20 times, yet nothing gets resolved quickly—everything seems to be on hold because it's under warranty, so you're left waiting indefinitely. The property is plagued by black widows and pest is never called. Marijuana smell thru the vents and people just throwing their cigarette butts of the patio and leasing does nothing about it. Also, expect random inspections at this apartment whenever they feel like it. I have lived at several properties and this is outrageous. The tow truck is constantly on-site, arriving at all hours of the day, and despite having a carport and a covered spot, my car has been towed twice. The front office staff—Anna, Raff, and Maria—are unhelpful and seem to lack any real solutions or concern for residents. The worst move out experience. After almost 2 years living here paint is normally covered under normal wear. They will charge you for a full paint job and deep cleaning despite leaving the apartment clean. Your email to request a formal walk thru will be brushed off. Please don’t bother responding with your generic responses.