NOVE AT KNOX

3031 OLIVER ST, DALLAS, TX, 75205

APARTMENT (BRICK EXTERIOR) High-Rise 310 units Built 2018 20 stories ★ 4.6 (222 reviews) 🚶 86 Very Walkable 🚌 43 Some Transit 🚲 78 Very Bikeable

$114,948,110

2025 Appraised Value

↑ 0.0% from prior year

NOVE AT KNOX – EXECUTIVE SUMMARY

NOVE AT KNOX presents a valuation disconnect masking emerging operational stress in a stabilized Class A Dallas trophy asset. The property trades at $450.4K/unit (2.25x submarket median) generating a 2.35% cap rate—pricing power that depends entirely on CBD scarcity and location premium rather than NOI growth, evidenced by flat YoY appraisal movement at $114.9M despite strong physical condition and 0.3% vacancy. However, Google ratings deteriorated 40 bps in six months to 3.9, driven by management responsiveness failures (elevator maintenance, fee disputes) that contradict the 4.6 historical rating and create near-term retention risk; simultaneously, rental performance data shows a 21-unit availability spike and 34.8% rent premium over submarket benchmarks, suggesting either recent departures or stale pricing in a submarket contracting 2.97% YoY. The incoming 246-unit Jackson St project in inspection phase adds competitive pressure equivalent to 79.4% of NOVE's unit count.

Recommendation: WATCH-LIST. The asset is operationally sound and well-positioned by location, but valuation assumes zero-risk appreciation in a flattening market while resident satisfaction is deteriorating. Proceed only if elevator/management issues are demonstrably resolved, current rent concessions are quantified, and Jackson St delivery timeline/submarket overlap are mapped. Data integrity issues (unit mix corrupted, loan maturity absent) require corrected inputs before underwriting.

AI overview · Updated about 4 hours ago
Abstract Notes

No notes yet

Wellness, Connection, and Comfort in Dallas

At Novē at Knox, start your day with a workout in the fitness center or a peaceful session in the yoga and spin studio. Go for a swim in our pool and enjoy a drink from the pool bar, or enjoy moments of peace and relaxation in the outdoor garden terrace. Our community is pet-friendly, and your four-legged friends will love the on-site dog park and pet spa, while you'll enjoy 24-hour concierge services, secure parking in private garages, and electric vehicle charging. Inside your apartment, enjoy a full-sized washer and dryer, stainless steel appliances, and an Elfa customized closet system. Floor-to-ceiling windows offer amazing skyline views, while the wood vinyl or hardwood flooring reflects our thoughtful design. We even offer luxury penthouse options, complete with high ceilings, custom cabinetry and kitchens, wine refrigerators, and enlarged private balconies. At Novē at Knox, you will make your home in one of Dallas's most exciting and desirable neighborhoods. Step out your front door and onto the nearby Katy Trail, or stroll to neighborhood favorites like Trader Joe's, The Porch, and Highland Park Village for dining and boutique shopping. Here, you'll live in the heart of Dallas's walkable Knox-Henderson district. Head to a rooftop brunch, catch live music at the Granada Theater or the AT&T Performing Arts Center, or hop on the DART at Cityplace/Uptown Station.

NOVE AT KNOX is a recently built (2018) Class A asset in excellent physical condition with minimal value-add potential. Kitchen finishes are consistently high-end—white quartz countertops, premium stainless appliances (Bosch/KitchenAid tier), and modern cabinetry across units—with 41 of 42 photos rated excellent condition and fresh paint throughout. The 2018–2023 renovation timeline shows either new construction finishes or comprehensive post-delivery upgrades; bathroom photography reveals spa-level fixtures (freestanding soaks, marble tile, dual vanities). Amenity package matches the class positioning: resort-style pool, high-design clubhouse with sculptural ceilings and contemporary furnishings, and covered outdoor lounge areas. No deferred maintenance flags or inconsistency between units detected. This property trades on operational efficiency and lease-rate positioning rather than physical renovation upside.

AI analysis · Updated 27 days ago

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AI Analysis

NOVE AT KNOX demonstrates strong walkability fundamentals that justify its $1,969 rent positioning. With a Walk Score of 86 and Bike Score of 78, the property captures car-optional lifestyle demand—particularly attractive to younger professionals and empty-nesters willing to pay a premium for neighborhood amenities within 5-10 minute radius. However, the Transit Score of 43 signals moderate transit accessibility, implying tenants will own or use ride-share for longer commutes to major employment corridors outside the immediate Knox-Henderson submarket. This walkability-transit gap is typical for Dallas prime urban locations and does not materially constrain the rent ceiling, but limits appeal to transit-dependent renter cohorts; the Knox area's restaurant and retail density likely offsets transit constraints for the target demographic.

AI analysis · Updated 14 days ago
Distance Name Category
📍 2.7 miles from Downtown Dallas
Map Notes

No notes yet

Pipeline represents moderate but manageable competitive pressure. The 17.1% pipeline-to-inventory ratio (53 units against 310 existing) is below concerning thresholds, but the 246-unit Jackson St project in inspection phase warrants close monitoring—it alone equals 79.4% of NOVE's unit count and could materially impact occupancy if delivered during a softening cycle. Most permits remain in early-stage review or revision, suggesting 18–24 month delivery windows that provide near-term pricing power; however, the deteriorating vacancy trend in the submarket suggests demand absorption may already be weakening. Distance and submarket specificity of these projects require map-level analysis to confirm whether competitive overlap is acute or dispersed across Knox's broader corridor.

AI analysis · Updated 27 days ago
🏗️ 53 permits within 3 mi
17% pipeline
Distance Address Description Status Filed
0.3 mi 4555 TRAVIS ST QTEAM PROJECT The project is a mixed use project of appro... Revisions Required Aug 26, 2022
0.5 mi 4777 N CENTRAL EXPY New podium structured multifamily building with below gra... Inspection Phase Jul 02, 2024
0.6 mi 4609 MANETT ST QTEAM MEETING 8.12.2025 (1:30 PM) new townhomes Revisions Required Jun 17, 2025
0.7 mi 5115 MCKINNEY AVE New construction of mixed use building.90 multifamily uni... Plan Review Jul 16, 2023
0.9 mi 1906 MOSER AVE QTEAM MEETING 3.10.2026 (All Day) new multifamily constru... Revisions Required Jan 20, 2026
1.0 mi 4704 MONARCH ST Multifamily New Construction, 8 townhouses with 2 bedrooms Inspection Phase Apr 01, 2025
1.1 mi 3900 LEMMON AVE New construction of MFD project. 406 dwelling units with ... Revisions Required Aug 21, 2024
1.1 mi 5731 RICHMOND AVE QTEAM MEETING 10.21.2025 (AM) New construction of six-uni... Inspection Phase Sep 23, 2025
1.1 mi 1902 N CARROLL AVE New Construction of 3 story 33 townhouses with garage at ... Inspection Phase Jul 01, 2022
1.1 mi 1722 N FITZHUGH AVE 5 Townhome Units New Construction (Multifamily) Plan Review Dec 10, 2025
1.3 mi 1717 N PEAK ST Commercial New construction of a 7-unit multi-family buil... Payment Due Feb 27, 2025
1.3 mi 4315 SAN JACINTO ST New construction of 9 units multifamily Payment Due Sep 17, 2024
1.3 mi 4319 SAN JACINTO ST New Construction 9 unit multifamily. Inspection Phase Sep 17, 2024
1.3 mi 4013 N HALL ST QTEAM MEETING 7.17.2025 8 unit multifamily new construction Payment Due Jun 17, 2025
1.3 mi 4011 N HALL ST QTEAM MEETING 7.22.2025 - 8 unit multifamily new construc... Payment Due Jun 17, 2025
1.3 mi 4005 N HALL ST QTEAM MEETING - 7.23.2025 - 8 unit multifamily new constr... Payment Due Jun 17, 2025
1.3 mi 5601 BRYAN PKWY QTEAM MEETING 9.3.2025 AM To build 5 unit condos - Total ... Inspection Phase Jun 30, 2025
1.3 mi 1714 RIPLEY ST New construction of five townhomes. Inspection Phase Jun 19, 2024
1.4 mi 4315 SCURRY ST Q Team review for East Village New Construction for 15 -... Inspection Phase May 04, 2022
1.4 mi 4320 SCURRY ST Q Team for East Village II New Construction for 3 buildin... Inspection Phase May 19, 2022
1.4 mi 3555 DICKASON AVE Q-Team Migrated NEW 4 LEVEL ABOVE GRADE GARAGE(1-3.5).LEV... Payment Due Mar 24, 2021
1.4 mi 4918 BRYAN ST New construction MFD, 7 dwelling units, 4918 Bryan Inspection Phase Jun 02, 2023
1.4 mi 4475 SCURRY ST New Construction of 18 unit Multifamily. Inspection Phase Oct 11, 2024
1.4 mi 4405 SCURRY ST Q-Team 4405 Scurry for a New, Commercial Multifamily deve... Revisions Required Nov 20, 2024
1.4 mi 5946 LEWIS ST Building 5 condos -3 story. Revisions Required Aug 15, 2025
1.5 mi 1255 ANNEX AVE QTEAM MEETING 1.8.26 (1:30 PM) New Construction - Multifa... Inspection Phase Nov 24, 2025
1.5 mi 6027 LA VISTA DR Construct 5 Plex WOOD FRAMESTUCCO/SIDINGCONDOS WITH ATTAC... Revisions Required Sep 19, 2025
1.5 mi 6001 LEWIS ST Commercial New - Multifamily Inspection Phase Feb 08, 2024
1.6 mi 3608 SAN JACINTO ST New residential townhomes Inspection Phase May 26, 2022
1.6 mi 4330 DICKASON AVE New construction of multi-family// 4330 Dickason. Plan Review Jun 29, 2022
1.6 mi 5705 LIVE OAK ST New Construction Multifamily-5705 Live Oak Inspection Phase Jul 24, 2024
1.7 mi 6151 ORAM ST Construction of New Multifamily Units Permit About to Expire Dec 23, 2024
1.7 mi 2702 MCKINNEY AVE 2700 McKinney - 21 Story Mixed Use Tower Including Retail... Payment Due Jun 09, 2022
1.7 mi 2505 TURTLE CREEK BLVD New construction of 20-story assisted living building wit... Inspection Phase Aug 06, 2024
1.8 mi 6235 ORAM ST QTEAM MEETING 1.29.2026 (9AM) 40 unit, 4 story apartment ... Plan Review Jan 12, 2026
1.8 mi 2811 HONDO AVE New construction of 12 unit townhome on two lots; 6 units... Inspection Phase Jul 16, 2021
1.8 mi 2723 HONDO AVE New construction, multifamily.6 dwelling units. Inspection Phase Nov 27, 2024
1.8 mi 1000 N PEAK ST QTEAM 1000 N Peak. New Construction of 54-unit, 3-story M... Revisions Required May 15, 2025
1.9 mi 2314 ARROYO AVE he proposed work includes the construction of three-story... In Review Sep 16, 2025
2.0 mi 2514 LUCAS DR (1131) MULTI-FAMILY DWELLING / 5 UNIT MULTIFAMILY Inspection Phase Feb 24, 2025
2.0 mi 3031 N HARWOOD ST QTEAM MEETING 9.4.2025 3131 N Harwood For Office and 303... Revisions Required Jul 21, 2025
2.2 mi 4618 COLUMBIA AVE Multifamily-2 New Duplex Application About to Expire Dec 16, 2021
2.2 mi 5810 REIGER AVE QTEAM MEETING 11.20.2025 (9 am) New construction of group... Inspection Phase Oct 23, 2025
2.3 mi 4501 AFTON ST Residential use Inspection Phase Nov 23, 2021
2.3 mi 3700 INWOOD RD QTEAM MEETING Senior Living community with independent li... Inspection Phase May 28, 2025
2.3 mi 4918 EAST SIDE AVE New construction of 5-unit townhome building Application About to Expire Jun 28, 2024
2.4 mi 3201 MAIN ST QTEAM MEETING 12.3.2025 - NOT USING SB840, CONFIRMED WITH... Application About to Expire Oct 16, 2025
2.7 mi 2013 JACKSON ST ***Manual Recreation*** 1906051126*** - New Multifamily C... Inspection Phase Jul 10, 2025
2.8 mi 720 S GOOD LATIMER EXPY Q Team Review New construction of a 21 level residential ... Plan Review Jan 31, 2023
2.8 mi 2702 KIMSEY DR THE ASTRID APARTMENTS PROJECT WILL BE A NEW, THREE-STORY ... In Review Aug 29, 2025
2.8 mi 2710 KIMSEY DR New MFD project for a 3 story 5 unit townhome apartment c... Plan Review Jan 22, 2025
2.9 mi 3501 ASH LN New 293 units apartment complex with wrapping 5 story par... Revisions Required Aug 05, 2023
2.9 mi 1701 S MALCOLM X BLVD Q-Team Review, new Construction of two-story structure co... Inspection Phase Nov 18, 2021
Nearby Construction Notes

No notes yet

Debt & Transaction History

The property carries $292.7K debt per unit against an estimated $450.4K sale price per unit, indicating moderate leverage at 65.0% LTV—healthy on face but vulnerable to rate refinancing risk given the 2021 origination timing and absent maturity date visibility. The single transaction since acquisition and absentee institutional ownership (KRE) suggest a hold-for-appreciation strategy rather than a distressed position; however, the missing loan maturity, rate, and DSCR data prevent assessment of refinancing urgency or debt service coverage, which are critical given current rate environment dynamics. Without interest rate and maturity details, refinancing timeline and seller motivation remain opaque.

AI analysis · Updated 27 days ago
Ownership Duration
4.4 years
Since Oct 2021
Transactions
1 recorded
Owner Type
Company
Absentee owner
Owner Mailing Address
555 CALIFORNIA ST STE 50, SAN FRANCISCO, CA 94104-1788

🏛️ TX Comptroller Entity Data

Beneficial Owner
2595 Dallas Pkwy Ste 350, Frisco, Tx medium
via address cluster
Registered Agent
Corporate Creations Network Inc.
2595 N DALLAS PKWY, SUITE 350, FRISCO, TX, 75034
Officers / Directors
Ki Nove Om Llc — MEMBER
Kre Nove Reit Manager Llc — MANAGER
Entity Mailing Address
2595 DALLAS PKWY STE 350, FRISCO, TX, 75034
State of Formation
DE
SOS Status
ACTIVE
Current Lender
Wells Fargo Bank Na
Loan Amount
$90,750,000 ($292,742/unit)
Maturity Date
Not recorded
Loan Type
Commercial
October 13, 2021 Stand Alone Finance Deed of Trust
Buyer: Kre Nove Owner Llc,
Wells Fargo Bank Na $90,750,000 Commercial Senior
Debt Notes

No notes yet

Financial Estimates

NOVE AT KNOX is priced as a stabilized, trophy asset well above market fundamentals. At $450.4K/unit versus a submarket median of $199.8K, the property commands a 2.25x premium that is not justified by NOI generation: $10.6K NOI per unit translates to a 5.3% yield at submarket pricing, yet the estimated cap rate of 2.35% implies the buyer is pricing in significant appreciation or accepting liquidity constraints. The 55% opex ratio is healthy for a 2018 Class A product, and the 0.3% vacancy rate confirms strong operational performance, but the $24.7M gap between appraised value ($114.9M) and estimated sale price ($139.6M) signals this deal is trading on brand/location premium rather than cash flow. Buyers at this entry yield are betting on Dallas CBD infill scarcity and trophy tenant demand, not on operational arbitrage.

AI analysis · Updated 13 days ago

Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.

Sale & Valuation

Est. Sale Price
$139,615,385
Sale $/Unit
$450,372
Value YoY
0.0%
Implied Cap Rate
2.86%
Est. Cap Rate
2.35%

Operating Income

Gross Potential Rent
$7,324,680/yr
Est. Vacancy
0.3%
Submarket Vac.
6.3%
Eff. Gross Income
$7,302,706/yr
OpEx Ratio
55%
Est. NOI
$3,286,218/yr
NOI/Unit
$10,601/yr

Debt & Taxes

Taxes/Unit
$9,270/yr
Est. DSCR

Based on most recent loan: $90,750,000 (Oct 2021, attom)

Submarket Benchmarks

📊

Computed from nearby properties within 3 miles of similar vintage

Submarket Cap Rate
5.3%
Property: 2.35% (-2.95pp)
Price/Unit Benchmark
$199,774
Property: $450,372 (↑125%)
Rent/SF
$2.35/sf
Financial Estimates Notes

No notes yet

Property Summary

NOVE AT KNOX is a 2018-built, 20-story high-rise apartment tower with 310 units across 311.9K SF of net leasable area in Class B construction (reinforced concrete frame with brick exterior). The property maintains Excellent condition and quality ratings, commanding a 4.6 Google rating and 86 walk score in the Knox-Henderson submarket. Unit finishes reflect an upper-midscale positioning with amenities including fitness center, yoga/spin studio, pool with bar service, dog park, pet spa, 24-hour concierge, private garage parking with EV charging, and outdoor garden terrace. Pet policy is unrestricted for assistance animals; breed/size/weight limitations and associated fees apply to standard pets.

AI analysis · Updated 27 days ago

Property Details

Account #
001526000D05A0000
Market
Dallas County, TX
Building Class
APARTMENT (BRICK EXTERIOR)
Building Style
High-Rise
Construction
B-REINFORCED CONCRETE FRAME
Quality
EXCELLENT
Condition
EXCELLENT
Stories
20
Gross Building Area
421,021 SF
Net Leasable Area
311,932 SF
Neighborhood
UNASSIGNED
Last Sale
October 13, 2021
Place ID
ChIJd1TTWCafToYRIsn-jaDPhF0
Business Status
Operational
Enriched
2 months ago

Owner Information

Owner
KRE NOVE OWNER LLC
Mailing Address
SAN FRANCISCO, CALIFORNIA 941041503
Property Notes

No notes yet

Rental Performance

NOVE AT KNOX is aggressively leasing—availability swung from zero to 21 units in one day (3/24-3/25)—suggesting either recent move-outs or new lease expirations hitting simultaneously. The property is offering 4 weeks free on select units, a material concession in a submarket contracting 2.97% YoY. Asking rent of $1,969 for studios sits 34.8% above the submarket benchmark of $1,460, indicating either premium positioning or stale asking rent that hasn't adjusted downward with market softness. With only one active listing and recent pricing from June 2024, current data opacity limits confidence in whether this premium persists or concessions are masking true pricing power erosion.

AI analysis · Updated about 4 hours ago
Submarket Rent Growth
-2.97% trailing 12mo
📊 Nearby properties
Vacancy Trend
Deteriorating
📊 RentCast zip-level data
Submarket Rent/SF
$2.35/sf
📊 Nearby properties

Rent Trends

Estimated Occupancy

Estimated from listed vacancies vs total units

Concession Trend (Weeks Free)

Available Units Over Time

Latest Scrape (Mar 25, 2026)

Available
21 units
Concessions
Up to 4 weeks free

Fees

Application: Admin: Pet Deposit: Pet Rent Monthly:

Concession Details

  • Up to 4 Weeks Free on Select Apartment Homes
🏠 1 active listing | Studio avg $1,969 (mkt $1,460 ↑35% ) | Trend: No data
Unit Beds Baths Sqft Rent Status Listed Days
Studio 1 512 $1,969 Active Jun 11 665
Jun $1,969
Apt 1902 1BR 1 1,750 $7,149 Inactive Jul 1 404
Apt 2006 2BR 2 2,179 $6,365 Inactive Aug 16 14
Apt 1613 1BR 1 590 $1,899 Inactive Jul 1 404
Unit Studio 1BR 1 605 $1,829 Inactive Jun 17 416
Apt 1404 BR 1 512 $1,709 Inactive Jul 1 404
Studio 1 Bath Studio 1 605 Inactive Mar 25
1 Bed 1 Bath 1BR 1 901 Inactive Mar 25
1 Bed 1.5 Bath 1BR 1 924 Inactive Mar 25
P1 2BR 2 1,693 Inactive Mar 25
P2 1BR 1 1,715 Inactive Mar 25
P3 2BR 2 1,935 Inactive Mar 25
P4 2BR 2 1,979 Inactive Mar 25
P5 2BR 2 2,027 Inactive Mar 25
P6 2BR 2 2,071 Inactive Mar 25
P7 2BR 2 2,179 Inactive Mar 25
P8 2BR 2 2,464 Inactive Mar 25
Rental Notes

No notes yet

Demographics

Affordability is tight but sustainable; demographic strength skews affluent urban core. The 19.0% affordability ratio at 1-mile radius sits at the upper tolerance threshold—$1,969 rent against $122.1K median HHI leaves minimal margin for rate growth. However, 37.4% of 1-mile households exceed $150K income, creating a concentrated pool of renters who can absorb the asking price; this affinity-renter profile narrows but stabilizes tenant quality. The 68.9% renter concentration at 1-mile signals meaningful demand depth in the immediate trade area, though it softens to 63.5% at 5-miles, indicating the property sits in a renter-dense urban core rather than a mixed-tenure suburban ring. Income skews markedly upward from 1-mile (urban) to 5-mile (regional): the 5-mile median HHI drops $14.1K, and $150K+ representation falls from 37.4% to 29.2%, suggesting NOVE At Knox captures an affluent, young professional demographic unlikely to support workforce housing comps.

AI analysis · Updated 14 days ago

1-Mile Radius

Population
31,690
Households
18,553
Avg Household Size
1.76
Median HH Income
$122,075
Median Home Value
$605,819
Median Rent
$1,928
% Renter Occupied
68.9%
Affordability
19.0% (rent/income)
Income Distribution
<$25k $150k+

3-Mile Radius

Population
192,412
Households
102,557
Avg Household Size
1.97
Median HH Income
$123,747
Median Home Value
$699,538
Median Rent
$1,970
% Renter Occupied
65.7%
Affordability
19.1% (rent/income)
Income Distribution
<$25k $150k+

5-Mile Radius

Population
376,470
Households
183,807
Avg Household Size
2.11
Median HH Income
$108,673
Median Home Value
$555,058
Median Rent
$1,716
% Renter Occupied
63.5%
Affordability
18.9% (rent/income)
Income Distribution
<$25k $150k+

Source: US Census ACS 5-Year Estimates (2023) · 12 tracts (1mi)

Demographics Notes

No notes yet

Unit Mix

Unit Mix Issue — Data Integrity Problem

The unit mix totals only 5 units against a 310-unit property, indicating incomplete or corrupted data. The single studio unit at $1.969M rent appears to be a data entry error (likely $1,969/month). Without complete bedroom-type breakdowns and corresponding rent schedules across all 310 units, reliable portfolio composition and pricing analysis is impossible. Request corrected dataset before proceeding with acquisition underwriting.

AI analysis · Updated 14 days ago

Estimated from 5 listed units (1.6% of 310 total)

Studio 1 units
1BR 3 units
2BR 1 units
Unit Mix Notes

No notes yet

Amenities

Pet Policy

At Novē at Knox, we are a pet-friendly community. Breed, size, weight limitations, and fee and deposit requirements do not apply to assistance animals. We comply with all applicable fair housing laws.

Amenities Notes

No notes yet

Appraisal History

Appraisal Analysis – NOVE AT Knox

The 2025 appraisal of $114.9M reflects zero growth year-over-year, signaling a flat market or potential valuation headwinds for a 2018-vintage Class A asset in a historically appreciating cycle. Per-unit value sits at $370.8K, with improvements representing 94.4% of total value—typical for a modern garden-style community but leaving minimal land basis for meaningful redevelopment upside. The negligible YoY movement warrants inquiry into local market softness, occupancy performance, or comparable sales compression, particularly given the asset's recent vintage and likely trophy location credentials.

AI analysis · Updated 27 days ago
Year Total Value Change
2025 $114,948,110 +0.0%
Appraisal Notes

No notes yet

Google Reviews

Rating deterioration signals emerging operational stress. The property's 4.6 overall rating masks a sharp 40 basis point decline over the past six months (4.3 to 3.9), driven by a spike in 1-star reviews (15 total, concentrated in recent months) that cite management responsiveness failures—specifically elevator maintenance issues on an 18-story building and fee dispute handling. While 84% of reviews are 5-star and leasing staff (particularly Nicki) receive consistent praise, the gap between historical (4.3) and current-period (3.9) ratings suggests operational execution may be diverging from the marketing experience; two separate 1-star reviews reference management indifference to resident complaints, raising questions about post-lease satisfaction and retention risk. This trend undermines deal confidence unless the elevator and fee collection issues are demonstrably resolved.

AI analysis · Updated 3 days ago

Rating Distribution

5★
186 (87%)
4★
6 (3%)
3★
1 (0%)
2★
6 (3%)
1★
15 (7%)

214 reviews total

Rating Trend

Reviews

Rhita Dubin ★★★★★ Feb 2026

Just renewed my for another excited to call Nove our home. Nancy and the leasing team are great.

Calvin Caldwell ★☆☆☆☆ Feb 2026

UPDATE: Management informed me that some of the fees were reduced and waived due to conversations. Unfortunately, I had already paid the full balance to avoid late fees or the risk of being sent to collections (which feels questionable given the timing). If I receive the promised partial refund, I’m happy to update this review accordingly. I recently moved out and I was intentionally misled during the move-out process so the apartment could charge unnecessary fees. Before leaving, I went to the leasing office fully prepared to handle minor touch-ups myself (small nail holes and paint). I specifically asked for the wall paint color so I could take care of everything properly. Evan told me not to worry about painting or filling small holes, explaining that the building prefers to handle those items internally. Based on that guidance, I didn’t proceed with the repairs myself; especially since the materials would have cost only a few dollars. Despite this, I was later charged approximately $150 for painting (for maybe a quart of paint that I could have easily bought) and an additional $25 for small holes. This was work I could have completed myself for maybe $20 total. This was intentionally misleading and easily avoidable. My advice to future residents: be extremely proactive during move-out, insist on doing minor repairs yourself, even if they tell you "it's fine", and document everything so you don’t end up paying inflated charges for basic maintenance.

Owner response · Feb 2026

Thank you for taking the time to share your feedback. We truly appreciate the opportunity to respond. We understand how frustrating move-out charges can feel, especially after you’ve already made payment to avoid late fees or further collection activity. Our goal is always to provide clear communication and apply charges fairly and consistently according to our community policies. Regarding the painting and repair charges, while minor nail holes and standard wear can sometimes be addressed internally, the final assessment of the home is completed after move-out during a detailed inspection. In this case, the unit was not left in clean condition and there were multiple paint and wall condition items beyond standard wear and tear. The charges applied reflect the labor and materials required to return the apartment to rent-ready condition, not simply the cost of a quart of paint. We certainly never intend to mislead residents. If there was any misunderstanding during your conversation with our team, we sincerely apologize. Our intention is always to provide guidance based on typical expectations, while also explaining that final charges are determined after inspection. We value all resident feedback and will continue working to ensure clearer communication during the move-out process. If you would like to further discuss your account, please feel free to contact the leasing office directly.

lianavardanyan ★★★★★ Local Guide Feb 2026

Beyond excited to officially call Novē at Knox my new home! From the second I walked in for a tour, I knew this was the place. The entire leasing and application process was incredibly smooth and stress-free, which is a huge relief when you're planning a move. The amenities here are on another level—I can’t wait to spend my weekends at the resort-style pool and utilize the state-of-the-art fitness center. Plus, you literally cannot beat the Knox-Henderson location. Being steps away from the Katy Trail, Trader Joe’s, and so many amazing restaurants makes the lifestyle here feel so effortless and vibrant. A huge shoutout to the management team (Hunter, Alyx, Nancy) for being so helpful and communicative throughout the whole experience .

Owner response · Feb 2026

We are utterly delighted to welcome you home! Hunter, Alyx, and Nancy appreciate your kind words about our team and amenities.

Grace ★★★★☆ Jan 2026

Owner response · Jan 2026

Dear Grace, Thank you for your feedback, including the four-star rating. We are committed to achieving a five-star rating and welcome opportunities for improvement.

Alena Fortyna ★★★★★ Local Guide Dec 2025

Very professional personal and clean, safe building

Owner response · Jan 2026

We sincerely appreciate you taking the time to provide your feedback. We are grateful for your acknowledgement of our professional service and commitment to a safe environment.

Showing 5 of 214 reviews Load more
Reviews Notes

No notes yet

Data Sources

Apify Google Places (Scraper)
Last updated: Feb 26, 2026 9 fields
Sources Notes

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