NOVEL TURTLE CREEK

4251 IRVING AVE, DALLAS, TX

APARTMENT (BRICK EXTERIOR) High-Rise 206 units Built 2020 20 stories ★ 4.7 (43 reviews) 🚶 88 Very Walkable 🚌 45 Some Transit 🚲 80 Very Bikeable

$135,995,000

2025 Appraised Value

↑ 0.7% from prior year

NOVEL TURTLE CREEK – INVESTMENT OVERVIEW

Critical data integrity issues preclude confident investment recommendation. The property presents as a stabilized, well-maintained 206-unit Class A asset in Dallas's premium Turtle Creek submarket (2020 vintage, 1.0% vacancy, 4.7 guest rating), but fundamental discrepancies across debt history, financial estimates, and unit mix undermine valuation credibility. Debt records show FHA loans from 1979–1993 on a 2020-built property with current ownership dated June 2025 and only $2.5M active debt against a $135.9M appraisal—implying either 98.2% equity or missing leverage data—while the $3.6M estimated sale price trades at a 147 basis point cap rate discount to Dallas Class A benchmarks. The $4.6K rent targets affluent households in a narrow 1-mile income band ($150K+), but nearby supply of 52 units (25.2% of base) and softening 2-bedroom rent (-12.0% YoY) signal headwinds to growth, while management responsiveness gaps and heavy reliance on named staff present operational risk.

Recommendation: Watch-list pending data verification. The asset's fundamentals (location, condition, occupancy) merit attention, but source data must be reconciled before underwriting—specifically debt totals, true leverage, unit mix completeness, and the sale price anomaly. If leverage and pricing resolve favorably, this becomes a potential play on luxury urban infill with operational upside; if data confirms distress or missing debt, pass and flag source quality concerns.

AI overview · Updated 1 day ago
Abstract Notes

No notes yet

BEING EXTRA IS INCLUDED.

NOVEL Turtle Creek promises to bring exclusive, luxury living to one of the most desirable neighborhoods of Dallas. From our elegantly appointed apartment homes to our incredible amenities and over the top service, we're a community that is focused on the details and knows the finer things in life can continue to grow finer. Located in the beloved Turtle Creek locale and central to Uptown, Downtown, Oak Lawn and Park Cities, NOVEL Turtle Creek delivers a leveled-up lifestyle that is only matched by our apartments' ideal location near Highland Park, Dallas.

Novel Turtle Creek positions as a Class A luxury property with minimal value-add potential. Built in 2020 with 2021-2023 unit renovations across the portfolio, the property exhibits uniform luxury finishes: quartz countertops (light gray with subtle veining), modern soft-gray shaker/slab cabinetry, stainless steel appliances, and waterfall islands in all sampled kitchens. All 17 analyzed photos show excellent condition with fresh paint and contemporary design language (recessed/pendant lighting, glass-front uppers, open floor plans). Amenities—resort-style lap pool with integrated spa jets, black pergola structures, and high-end clubhouse—align with 2020s-era luxury positioning and appear fully stabilized with no deferred maintenance visible.

AI analysis · Updated 21 days ago

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AI Analysis

NOVEL TURTLE CREEK: Location-Rent Alignment Assessment

The 88 Walk Score and 80 Bike Score support the $4.586K average rent for this 206-unit asset, positioning it in Dallas's most pedestrian-friendly submarket with dense retail/dining/fitness proximity—typical of prime urban infill. However, the 45 Transit Score is a material constraint for the $4.5K+ renter cohort; this suggests the property relies heavily on car-dependent white-collar workers (likely within 2–3 miles of downtown or a secondary employment cluster) rather than transit-oriented young professionals. Turtle Creek's walkability premium justifies the rent level, but transit deficiency limits tenant pool to those with private vehicles or short commutes.

AI analysis · Updated 8 days ago
Distance Name Category
📍 2.5 miles from Downtown Dallas
Map Notes

No notes yet

The 52-unit pipeline represents 25.2% of Novel Turtle Creek's 206-unit base, creating meaningful near-term pressure on occupancy and rent growth if projects deliver within 18–24 months. Most permits remain in early-stage review (plan review, revisions required, inspection phase), suggesting staggered deliveries rather than a supply cliff, though two QTEAM projects at Shea Road show "Payment Due" status filed March 2026—indicating potential near-term starts. Without unit counts or delivery timelines on individual permits, the competitive threat cannot be precisely quantified, but the concentration of permits across multiple Turtle Creek-adjacent addresses (Shea Rd, Moser Ave, Richmond Ave, Lewis St) suggests direct neighborhood competition rather than dispersed submarket dilution.

AI analysis · Updated 21 days ago
🏗️ 52 permits within 3 mi
25% pipeline
Distance Address Description Status Filed
0.3 mi 3900 LEMMON AVE New construction of MFD project. 406 dwelling units with ... Revisions Required Aug 21, 2024
0.5 mi 4013 N HALL ST QTEAM MEETING 7.17.2025 8 unit multifamily new construction Payment Due Jun 17, 2025
0.5 mi 4011 N HALL ST QTEAM MEETING 7.22.2025 - 8 unit multifamily new construc... Payment Due Jun 17, 2025
0.5 mi 4005 N HALL ST QTEAM MEETING - 7.23.2025 - 8 unit multifamily new constr... Payment Due Jun 17, 2025
0.7 mi 3555 DICKASON AVE Q-Team Migrated NEW 4 LEVEL ABOVE GRADE GARAGE(1-3.5).LEV... Payment Due Mar 24, 2021
0.7 mi 4330 DICKASON AVE New construction of multi-family// 4330 Dickason. Plan Review Jun 29, 2022
0.9 mi 2811 HONDO AVE New construction of 12 unit townhome on two lots; 6 units... Inspection Phase Jul 16, 2021
0.9 mi 4555 TRAVIS ST QTEAM PROJECT The project is a mixed use project of appro... Revisions Required Aug 26, 2022
0.9 mi 2723 HONDO AVE New construction, multifamily.6 dwelling units. Inspection Phase Nov 27, 2024
1.0 mi 4609 MANETT ST QTEAM MEETING 8.12.2025 (1:30 PM) new townhomes Revisions Required Jun 17, 2025
1.0 mi 2314 ARROYO AVE he proposed work includes the construction of three-story... In Review Sep 16, 2025
1.1 mi 2505 TURTLE CREEK BLVD New construction of 20-story assisted living building wit... Inspection Phase Aug 06, 2024
1.2 mi 2514 LUCAS DR (1131) MULTI-FAMILY DWELLING / 5 UNIT MULTIFAMILY Inspection Phase Feb 24, 2025
1.2 mi 4777 N CENTRAL EXPY New podium structured multifamily building with below gra... Inspection Phase Jul 02, 2024
1.3 mi 2702 MCKINNEY AVE 2700 McKinney - 21 Story Mixed Use Tower Including Retail... Payment Due Jun 09, 2022
1.4 mi 4501 AFTON ST Residential use Inspection Phase Nov 23, 2021
1.4 mi 5115 MCKINNEY AVE New construction of mixed use building.90 multifamily uni... Plan Review Jul 16, 2023
1.5 mi 3031 N HARWOOD ST QTEAM MEETING 9.4.2025 3131 N Harwood For Office and 303... Revisions Required Jul 21, 2025
1.5 mi 1902 N CARROLL AVE New Construction of 3 story 33 townhouses with garage at ... Inspection Phase Jul 01, 2022
1.5 mi 4704 MONARCH ST Multifamily New Construction, 8 townhouses with 2 bedrooms Inspection Phase Apr 01, 2025
1.6 mi 3700 INWOOD RD QTEAM MEETING Senior Living community with independent li... Inspection Phase May 28, 2025
1.6 mi 1717 N PEAK ST Commercial New construction of a 7-unit multi-family buil... Payment Due Feb 27, 2025
1.6 mi 1714 RIPLEY ST New construction of five townhomes. Inspection Phase Jun 19, 2024
1.7 mi 4315 SAN JACINTO ST New construction of 9 units multifamily Payment Due Sep 17, 2024
1.7 mi 4319 SAN JACINTO ST New Construction 9 unit multifamily. Inspection Phase Sep 17, 2024
1.7 mi 1722 N FITZHUGH AVE 5 Townhome Units New Construction (Multifamily) Plan Review Dec 10, 2025
1.7 mi 3608 SAN JACINTO ST New residential townhomes Inspection Phase May 26, 2022
1.7 mi 1906 MOSER AVE QTEAM MEETING 3.10.2026 (All Day) new multifamily constru... Revisions Required Jan 20, 2026
1.8 mi 4475 SCURRY ST New Construction of 18 unit Multifamily. Inspection Phase Oct 11, 2024
1.8 mi 4405 SCURRY ST Q-Team 4405 Scurry for a New, Commercial Multifamily deve... Revisions Required Nov 20, 2024
1.8 mi 4315 SCURRY ST Q Team review for East Village New Construction for 15 -... Inspection Phase May 04, 2022
1.8 mi 4320 SCURRY ST Q Team for East Village II New Construction for 3 buildin... Inspection Phase May 19, 2022
2.0 mi 2702 KIMSEY DR THE ASTRID APARTMENTS PROJECT WILL BE A NEW, THREE-STORY ... In Review Aug 29, 2025
2.0 mi 5731 RICHMOND AVE QTEAM MEETING 10.21.2025 (AM) New construction of six-uni... Inspection Phase Sep 23, 2025
2.0 mi 1255 ANNEX AVE QTEAM MEETING 1.8.26 (1:30 PM) New Construction - Multifa... Inspection Phase Nov 24, 2025
2.0 mi 4918 BRYAN ST New construction MFD, 7 dwelling units, 4918 Bryan Inspection Phase Jun 02, 2023
2.0 mi 2710 KIMSEY DR New MFD project for a 3 story 5 unit townhome apartment c... Plan Review Jan 22, 2025
2.1 mi 5601 BRYAN PKWY QTEAM MEETING 9.3.2025 AM To build 5 unit condos - Total ... Inspection Phase Jun 30, 2025
2.2 mi 1000 N PEAK ST QTEAM 1000 N Peak. New Construction of 54-unit, 3-story M... Revisions Required May 15, 2025
2.3 mi 6001 LEWIS ST Commercial New - Multifamily Inspection Phase Feb 08, 2024
2.3 mi 5705 LIVE OAK ST New Construction Multifamily-5705 Live Oak Inspection Phase Jul 24, 2024
2.3 mi 6027 LA VISTA DR Construct 5 Plex WOOD FRAMESTUCCO/SIDINGCONDOS WITH ATTAC... Revisions Required Sep 19, 2025
2.3 mi 5946 LEWIS ST Building 5 condos -3 story. Revisions Required Aug 15, 2025
2.6 mi 2013 JACKSON ST ***Manual Recreation*** 1906051126*** - New Multifamily C... Inspection Phase Jul 10, 2025
2.6 mi 6151 ORAM ST Construction of New Multifamily Units Permit About to Expire Dec 23, 2024
2.6 mi 3201 MAIN ST QTEAM MEETING 12.3.2025 - NOT USING SB840, CONFIRMED WITH... Application About to Expire Oct 16, 2025
2.7 mi 4618 COLUMBIA AVE Multifamily-2 New Duplex Application About to Expire Dec 16, 2021
2.7 mi 6235 ORAM ST QTEAM MEETING 1.29.2026 (9AM) 40 unit, 4 story apartment ... Plan Review Jan 12, 2026
2.8 mi 4918 EAST SIDE AVE New construction of 5-unit townhome building Application About to Expire Jun 28, 2024
2.8 mi 720 S GOOD LATIMER EXPY Q Team Review New construction of a 21 level residential ... Plan Review Jan 31, 2023
2.8 mi 4739 GRETNA ST 18 Townhouses in 2 phases. 9 units each phase. PHASE 1 BU... Inspection Phase Jan 15, 2025
3.0 mi 5810 REIGER AVE QTEAM MEETING 11.20.2025 (9 am) New construction of group... Inspection Phase Oct 23, 2025
Nearby Construction Notes

No notes yet

Debt & Transaction History

Data Quality Issue: This property record contains significant inconsistencies that undermine analysis. The property is dated 2020 but shows FHA loans originated in 1979–1993 with terminated status; the current owner acquired it June 2025 yet appears in a June 2025 deed of trust with no seller listed; and active debt of $2.5M (originated same day as ownership) coexists with a $135.9M appraised value, implying ~98.2% equity or missing leverage data. The DSCR of 10.32 is implausibly high and suggests either incomplete loan balances or operational data errors. Without reliable debt totals and origination dates tied to actual ownership transfers, refinancing risk, leverage ratios, and seller motivation cannot be credibly assessed. Recommend verifying source data before proceeding to underwriting.

AI analysis · Updated 8 days ago
Ownership Duration
0.8 years
Since Jun 2025
Transactions
1 recorded
Owner Type
Company
Absentee owner
Owner Mailing Address
5150 OVERLAND AVE, CULVER CITY, CA 90230-4914

🏛️ TX Comptroller Entity Data

Registered Agent
Corporation Service Company Dba Csc Lawyers Inco
211 E. 7TH STREET, SUITE 620, AUSTIN, TX, 78701
Officers / Directors
Alta Group Gp, Llc — GENERAL PA
Lancelot Group Gp, Llc — GENERAL PA
Second Street Group Gp, Llc — GENERAL PA
Entity Mailing Address
5150 OVERLAND AVE, CULVER CITY, CA, 90230
State of Formation
CA
SOS Status
ACTIVE
Current Lender
Su Casa Rising Phoenix Llc
Loan Amount
$2,500,000 ($12,136/unit)
Maturity Date
January 2026
⚠️ Maturing soon
Loan Type
Small Balance
June 11, 2025 Stand Alone Finance Deed of Trust
Buyer: Chicken And Hen Holdings Llc,
Su Casa Rising Phoenix Llc $2,500,000 Small Balance Senior Matures Jan 2026 ⚠️ Maturing Soon Term: 0yr
Debt Notes

No notes yet

Financial Estimates

NOVEL TURTLE CREEK – VALUATION DISCONNECT SIGNALS MARKET MISPRICING

The $3.6M estimated sale price vastly understates this asset: at $17.3K per unit, it trades at 9.1% of submarket comps ($190.3K/unit) and implies a 3.71% cap rate against Dallas Class A benchmarks of 5.18%—a 147 basis point spread that suggests either data error or extraordinary distress pricing. The $135.9M appraised value confirms the disconnect, indicating this stabilized 2020 vintage (1.0% vacancy, 55% opex ratio) is being valued as a forced liquidation rather than a market-rate transaction. At $24.5K NOI per unit, the property's fundamentals support the higher valuation; the pricing anomaly presents either acquisition opportunity or data integrity issue requiring immediate verification.

AI analysis · Updated 7 days ago

Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.

Sale & Valuation

Est. Sale Price
$3,571,429
Sale $/Unit
$17,337
Value YoY
+0.7%
Implied Cap Rate
3.71%
Est. Cap Rate

Operating Income

Gross Potential Rent
$11,336,592/yr
Est. Vacancy
1.0%
Submarket Vac.
6.2%
Eff. Gross Income
$11,223,226/yr
OpEx Ratio
55%
Est. NOI
$5,050,452/yr
NOI/Unit
$24,517/yr

Debt & Taxes

Taxes/Unit
$16,504/yr
Est. DSCR
10.32

Based on most recent loan: $2,500,000 (Jun 2025, attom)

Submarket Benchmarks

📊

Computed from nearby properties within 3 miles of similar vintage

Submarket Cap Rate
5.18%
Price/Unit Benchmark
$190,336
Property: $17,337 (↓91%)
Rent/SF
$2.38/sf
Financial Estimates Notes

No notes yet

Property Summary

Novel Turtle Creek is a 206-unit, 20-story Class B high-rise completed in 2020 with 318,948 SF gross area and reinforced concrete construction, rated Excellent in both quality and condition. The 4.7-rated property offers pool, fitness center, and concierge services in an urban-format layout with an 88 walk score in the Turtle Creek submarket, positioned between Uptown and Downtown Dallas. Parking type is unspecified; utilities and rent are resident-paid with no inclusions, though the property is pet-friendly. Unit finishes and parking ratio are not disclosed.

AI analysis · Updated 21 days ago

Property Details

Account #
001509000403A0100
Market
Dallas County, TX
Building Class
APARTMENT (BRICK EXTERIOR)
Building Style
High-Rise
Construction
B-REINFORCED CONCRETE FRAME
Quality
EXCELLENT
Condition
EXCELLENT
Stories
20
Gross Building Area
318,948 SF
Net Leasable Area
262,067 SF
Neighborhood
UNASSIGNED
Last Sale
December 21, 2023
Place ID
ChIJvYCC71ifToYR6Opv9boZC5I
Business Status
Operational
Enriched
about 2 months ago

Owner Information

Owner
COMMONWEALTH RESIDENCE LP &
Mailing Address
CULVER CITY, CALIFORNIA 902304914
Property Notes

No notes yet

Rental Performance

Tight availability masks deteriorating rent trajectory on 2-bedroom units. The property has only 2 active listings across 206 units, but 2-bedroom asking rents have compressed from $7.6M (July 2024) to $6.7M (March 2026)—an 12.0% decline over 20 months that significantly underperforms the 16.6% submarket growth. 1-bedroom rents at $2.5M align with market benchmarks, suggesting 2-bedroom unit economics face headwinds. No current concessions are reported, though the minimal inventory snapshot (mostly zero availability) may reflect stale data rather than genuine lease-up strength.

AI analysis · Updated 1 day ago
Submarket Rent Growth
+16.59% trailing 12mo
📊 Nearby properties
Vacancy Trend
📊 RentCast zip-level data
Submarket Rent/SF
$2.38/sf
📊 Nearby properties

Rent Trends

Estimated Occupancy

Estimated from listed vacancies vs total units

Asking Rent Range

Min/avg/max asking rents from property website

Available Units Over Time

Latest Scrape (Mar 25, 2026)

Rent Range
$6,657 – $6,657
Avg: $6,657
Available
1 units

Fees

Application: Admin: Pet Deposit: Pet Rent Monthly:
🏠 2 active listings | 1BR avg $2,515 (mkt $1,750 ↑44% ) | 2BR avg $6,657 (mkt $2,350 ↑183% ) | Trend: No data
Unit Beds Baths Sqft Rent Status Listed Days
2BR 3 2,109 $6,657 Active Mar 25
Mar $6,657
1BR 1 689 $2,515 Active Jun 11 665
Jun $2,515
Apt 1901 3BR 3 2,535 $16,850 Inactive Sep 27 122
Apt 2002 3BR 3 2,403 $15,050 Inactive Jun 15 185
Apt 2004 2BR 2 2,276 $14,650 Inactive Sep 23 174
Apt 1903 2BR 2 2,176 $14,595 Inactive Feb 3 184
Apt 2003 2BR 2 2,176 $14,000 Inactive Jun 15 185
Apt 304 2BR 2 1,927 $7,920 Inactive Feb 3 120
2BR 2 2,109 $7,615 Inactive Jul 1 366
Jul $7,615
2BR 2 1,339 $5,787 Inactive Jul 1 190
Jul $5,787
Apt 814 2BR 2 1,527 $5,600 Inactive Aug 3 30
Apt 802 2BR 2 1,527 $5,600 Inactive Jun 15 42
Apt 602 2BR 2 1,527 $5,550 Inactive Oct 26 91
Apt 714 2BR 2 1,527 $5,525 Inactive Feb 11 122
Apt 614 2BR 2 1,527 $5,500 Inactive Jan 20 21
Apt 804 2BR 2 1,550 $5,325 Inactive Aug 3 177
Apt 604 2BR 2 1,550 $5,125 Inactive Jun 15 46
Apt 612 2BR 2 1,550 $5,125 Inactive Oct 26 230
Apt 1814 2BR 2 1,339 $4,730 Inactive Feb 3 120
Rental Notes

No notes yet

Demographics

Affordability mismatch signals premium positioning in affluent urban core. At $4,586/month rent, the property targets households in the $150K+ income bracket (36.5% within 1-mile radius), who spend only 19.9% of income on rent versus the 30% affordability threshold. However, this heavy skew toward top-earners (56% earn $100K+) within the 1-mile submarket narrows the addressable renter pool—36.5% of 20,318 households = ~7,416 qualified units competing for 206 units. The 3-mile radius shows income erosion ($121.8K median vs. $128.2K at 1-mile), signaling this is a true luxury asset dependent on walkable, high-income urban core proximity rather than suburban demand; renter concentration at 65–67.6% confirms depth, but the 1-mile premium income concentration is not replicated outward, suggesting limited trade-area expansion for occupancy cushion.

AI analysis · Updated 8 days ago

1-Mile Radius

Population
32,979
Households
20,318
Avg Household Size
1.71
Median HH Income
$128,248
Median Home Value
$577,234
Median Rent
$2,130
% Renter Occupied
65.0%
Affordability
19.9% (rent/income)
Income Distribution
<$25k $150k+

3-Mile Radius

Population
178,279
Households
96,193
Avg Household Size
1.96
Median HH Income
$121,826
Median Home Value
$678,250
Median Rent
$1,971
% Renter Occupied
67.6%
Affordability
19.4% (rent/income)
Income Distribution
<$25k $150k+

5-Mile Radius

Population
359,023
Households
175,557
Avg Household Size
2.1
Median HH Income
$108,726
Median Home Value
$562,444
Median Rent
$1,718
% Renter Occupied
64.1%
Affordability
19.0% (rent/income)
Income Distribution
<$25k $150k+

Source: US Census ACS 5-Year Estimates (2023) · 12 tracts (1mi)

Demographics Notes

No notes yet

Unit Mix

Unit Mix Analysis: NOVEL TURTLE CREEK

The property is severely underreporting its unit inventory—only 19 of 206 units (9.2%) are accounted for in the provided data, making meaningful mix analysis impossible. Of the disclosed units, the two-bedroom dominates at 78.9% of the sample, with a $6.657K average rent versus $2.515K for the single one-bedroom, suggesting either data quality issues or a skewed sample. The absence of studios and minimal three-bedroom-plus units (9.7%) aligns with young professional demographics typical of the Turtle Creek submarket, but the severe data incompleteness prevents credible market-norm comparison or rent optimization insights. Recommend data validation before proceeding with underwriting.

AI analysis · Updated 8 days ago

Estimated from 18 listed units (8.7% of 206 total)

1BR 1 units
2BR 15 units
3BR+ 2 units
Unit Mix Notes

No notes yet

Amenities

Pet Policy

Pet Friendly

Amenities Notes

No notes yet

Appraisal History

NOVEL TURTLE CREEK – Appraisal Analysis

The property has appreciated modestly at 0.7% YoY to $135.995M, translating to $659.8K per unit—a reasonable but not aggressive valuation trajectory for a 2020-built asset in a Dallas submarket. Land comprises just 2.5% of total value ($3.456M), typical for newer multifamily where structural improvements dominate; this low land-to-value ratio offers minimal redevelopment upside unless the asset is ultimately razed. The flat appreciation suggests the property may have reached stabilization post-delivery or faces headwinds from recent market softness rather than distress, though a single 2025 appraisal point lacks historical depth to confirm trend direction.

AI analysis · Updated 21 days ago
Year Total Value Change
2025 $135,995,000 +0.7%
Appraisal Notes

No notes yet

Google Reviews

Rating stability masks operational friction. NOVEL TURTLE CREEK maintains a pristine 4.7 overall with 81% five-star reviews (35 of 43), and last-year trending holds flat at 5.0, but the two one-star reviews expose real pain points: management accessibility (office hours 8am–2pm blocking working residents) and aggressive moveout charges ($500 carpet claim disputed as "virtual theft"). Staff quality is the property's primary value driver, with residents consistently praising named individuals (Patricia, Stevan, Oscar, Dez) across leasing, maintenance, and concierge—suggesting heavy reliance on key personnel rather than systematized processes. The absence of maintenance, pest, or unit condition complaints signals asset preservation is strong, but the management responsiveness issue and deposit disputes indicate potential lease renewal risk and reputational vulnerability that warrant deeper due diligence on office staffing and move-out audit procedures.

AI analysis · Updated 21 days ago

Rating Distribution

5★
35 (88%)
4★
3 (8%)
3★
0 (0%)
2★
0 (0%)
1★
2 (5%)

40 reviews total

Rating Trend

Reviews

Nam Nguyen ★★★★★ Local Guide Jan 2026

Owner response · Jan 2026

Nam, Thank you for sharing this lovely photo of the building. She really stuns in the evening! With thanks, Your NOVEL Turtle Creek Team

Melody Khavari ★★★★★ Local Guide Jan 2026

Amanda was wonderful! Very friendly and welcoming with great positive energy. She listened attentively and answered all my questions thoroughly. The property at Novel Turtle Creek is beautiful and exceptionally cared for. I’d also like to recognize Lewis, the valet gentleman, who was very nice and respectful. I highly recommend this community and their professional, amazing staff.

Owner response · Jan 2026

Melody, Thank you so much for taking the time to share your experience at Novel Turtle Creek. We’re thrilled to hear that Amanda provided such a warm, attentive, and informative tour—she truly embodies the positive energy and professionalism we strive for. We also appreciate you recognizing Lewis; his kindness and respectful service make a wonderful first impression for our residents and guests. Your recommendation means a great deal to our entire team, and we’re grateful for the opportunity to create such a memorable experience for you. With thanks, Your NOVEL Turtle Creek Team

Cherie V ★★★★★ Nov 2025 👍 1

We recently moved into The Novel at Turtle Creek, and one of the very best parts of our experience has been getting to know Dezirae Walker, the Lead Concierge. From the moment we arrived, she has been truly exceptional — warm, professional, attentive, and consistently thorough. Dezirae goes above and beyond in every interaction, whether she’s helping with deliveries, answering questions, or guiding us through the community. She’s incredibly organized, thoughtful, and genuinely committed to making residents feel welcomed and supported. Her kindness, professionalism, and positive energy elevate the entire living experience here. It’s rare to encounter someone who takes such pride in their role and does it with such ease and sincerity. We’re genuinely grateful for everything she’s done for our family during our move-in and throughout our days here. The Novel at Turtle Creek is very lucky to have her — and so are its residents.

Emal Azizi ★★★★★ Oct 2025

Phoebe is awesome and she is really nice , and always helpful 😁

Owner response · Jan 2026

Emal, We are so grateful our team has been able to help, and do it with a smile. Let us know if there is ever anything else we can do to help. With thanks, Your NOVEL Turtle Creek Team

Camila Gomez ★★★★★ Oct 2025

Incredible building and top staff. Special shout out to Patricia, Stevan and all the valet staff! Great management and beautiful place!

Owner response · Oct 2025

Camila, Thank you so much for sharing your kind words! We’re thrilled to hear that you’re enjoying the community and that our team—especially Patricia, our valet staff, and myself—made such a positive impression. We take pride in providing a beautiful place to live with attentive service, and it means a lot to see that reflected in your experience. We truly appreciate you being part of the NOVEL Turtle Creek community! -NOVEL Turtle Creek Management

Showing 5 of 40 reviews Load more
Reviews Notes

No notes yet

Data Sources

Apify Google Places (Scraper)
Last updated: Feb 26, 2026 9 fields
Sources Notes

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