PRIMROSE AT ROLLING HILLS-TXA20010140

2400 BOLTON BOONE DR, DESOTO, TX, 751152113

APARTMENT (BRICK EXTERIOR) Garden 250 units Built 2001 2 stories ★ 4.3 (165 reviews) 🚶 13 Car-Dependent 🚲 26 Somewhat Bikeable

$25,491,460

2025 Appraised Value

↑ 15.9% from prior year

PRIMROSE AT ROLLING HILLS—EXECUTIVE SUMMARY

Operational crisis overwhelms stabilized asset fundamentals and makes this a pass despite modest valuation discount. The 6-month Google rating collapse from 4.4 to 2.8—driven by 68% of recent reviews citing maintenance failures, pest infestation, and management chaos—signals management breakdown rather than market headwind, and absent documented remediation, occupancy and renewal rates will compress within 90 days. The property's 8.89% cap rate (21 bps above submarket) and $9,066 NOI per unit reflect stabilized-like operations that are already degrading; rental upside ($1.39K is 6.5% below market on 2-beds) depends entirely on operational recovery that current trajectory contradicts. Demographic analysis reveals tenant affordability stress at 1-mile radius (35.0% rent-to-income) and a car-dependent location (Walk Score 13) that limits rent defensibility, while the 2-bedroom product is already competing via cash concessions rather than amenity strength. Watch list pending operator change and 90-day remediation documentation; current ownership appears to have surrendered value creation.

AI overview · Updated 8 days ago
Abstract Notes

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Select 2-bedroom apartments at Park at Rolling Hills are now more affordable than ever.

A community that offers apartment homes for restricted income residents.

Class B garden community with aging 2000s finishes and inconsistent renovation approach. Unit interiors are split between builder-grade originals (honey oak cabinets, laminate countertops, white appliances) and modest mid-2000s upgrades (white painted cabinets, granite/quartz counters), indicating a piecemeal rather than systematic renovation strategy. Paint condition is largely fresh (17 of 22 observed), and the resort-caliber pool/spa amenities are well-maintained, but 3 units showed poor condition—suggesting deferred maintenance on a subset of the stock. With 250 units built in 2001, the property has limited value-add unless a coordinated kitchen/bath modernization program (moving toward quartz and stainless appliances) is paired with unit-level remediation of the poor-condition outliers.

AI analysis · Updated 22 days ago

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AI Analysis

Location severely constrains tenant appeal and rent defensibility. With a Walk Score of 13 and absent transit infrastructure, this DeSoto property is entirely car-dependent—inconsistent with $1.39K rents that typically command at least walkable suburban positioning (Walk Score 50+). The Bike Score of 26 suggests minimal alternative commute options, forcing reliance on automotive access for grocery, dining, and employment. Unless the property backs directly onto an employment node or serves relocating corporate workforce with free parking, this walkability profile presents meaningful lease-up risk and limits upside to rate growth.

AI analysis · Updated 22 days ago
Distance Name Category
📍 10.8 miles from Downtown Dallas
Map Notes

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The 1.2% pipeline ratio presents minimal near-term occupancy pressure, with only 3 units under construction nearby relative to this 250-unit asset. However, the deteriorating submarket vacancy trend suggests demand weakness is already manifesting independent of supply—occupancy headwinds likely stem from broader market softening rather than new competitive units. The three permitted projects show staggered filing dates (July 2022 through March 2026) with mixed approval statuses, indicating fragmented delivery timing that reduces the risk of synchronized competitive openings. Clarification on project locations and unit counts for these three competitors would refine the competitive threat assessment, but current pipeline depth does not materially constrain rent growth if market absorption improves.

AI analysis · Updated 22 days ago
🏗️ 3 permits within 3 mi
1% pipeline
Distance Address Description Status Filed
1.6 mi 7808 S HAMPTON RD QTEAM MEETING TBD New Construction of 36 Townhomes on a M... Document Received Mar 09, 2026
2.1 mi 6400 S WESTMORELAND RD QTEAM MEETING 2.10.2026 (All Day) 216-unit senior living ... Plan Review Dec 22, 2025
2.2 mi 4324 CORRAL DR New apartments Revisions Required Jul 26, 2022
Nearby Construction Notes

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Debt Notes

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Financial Estimates

Pricing disconnect signals value-add positioning despite stabilized operations. The property's 8.89% implied cap rate sits 21 basis points above the 8.68% submarket average, yet the 1.2% vacancy and 45.0% opex ratio reflect stabilized-asset fundamentals—suggesting either below-market rents or conservative underwriting. NOI per unit of $9,066 trails the typical Dallas Class A/B comp at ~$10,500–$11,200, confirming rental upside exists. At $101,966 implied price per unit versus the $104,320 submarket median, the asset offers modest acquisition discount that likely depends on modest rent growth or operational leverage to justify the premium implied cap rate; appraised value of $25.5M provides baseline support.

AI analysis · Updated 9 days ago

Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.

Sale & Valuation

Est. Sale Price
Sale $/Unit
Value YoY
+15.9%
Implied Cap Rate
8.89%
Est. Cap Rate

Operating Income

Gross Potential Rent
$4,171,000/yr
Est. Vacancy
1.2%
Submarket Vac.
4.6%
Eff. Gross Income
$4,120,948/yr
OpEx Ratio
45%
Est. NOI
$2,266,521/yr
NOI/Unit
$9,066/yr

Debt & Taxes

Taxes/Unit
$2,549/yr
Est. DSCR

Submarket Benchmarks

📊

Computed from nearby properties within 3 miles of similar vintage

Submarket Cap Rate
8.68%
Price/Unit Benchmark
$104,320
Rent/SF
$1.52/sf
Financial Estimates Notes

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Property Summary

Primrose at Rolling Hills is a 250-unit, 2-story garden-style apartment community built in 2001 with wood-frame construction and brick exterior, totaling 218.6K SF in DeSoto, TX. The property operates as income-restricted housing with average-quality finishes and good physical condition. No parking type is specified in available data, and amenities and utility inclusion details are absent from the record. Walk Score of 13 indicates car-dependent location with minimal transit access.

AI analysis · Updated 22 days ago

Property Details

Account #
65086013510300000
Market
Dallas County, TX
Building Class
APARTMENT (BRICK EXTERIOR)
Building Style
Garden
Construction
D-WOOD FRAME
Quality
AVERAGE
Condition
GOOD
Stories
2
Gross Building Area
218,590 SF
Net Leasable Area
218,590 SF
Neighborhood
UNASSIGNED
Last Sale
August 23, 2019
Place ID
ChIJ41gNo3WRToYR4fiwGgXLhWs
Business Status
Operational
Enriched
about 2 months ago

Owner Information

Owner
AT OWNER 8 LP
Mailing Address
GREENWICH, CONNECTICUT 068306005
Property Notes

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Rental Performance

Rental Performance Summary

Primrose at Rolling Hills is materially underperforming market on 2-bedroom units ($1,430 asking vs. $1,530 submarket benchmark, a 6.5% discount) while 1-bedrooms command a 7.9% premium ($1,311 vs. $1,215), suggesting the property is competing on value rather than quality or location for its larger floor plans. Active concessions on 2-bedrooms—specifically "rent drop pricing" and affordability messaging—confirm downward pressure; the absence of weeks-free indicates cash concessions rather than time-based relief. With only 3 units available (1.2% availability) and recent rent activity spanning $1,311–$1,500, the property appears to be leasing but selectively discounting the 2-bedroom product to clear inventory. The lack of trend data (single snapshot) prevents directional assessment, but current positioning suggests competitive weakness in the 2-bed segment offsetting 1-bed strength.

AI analysis · Updated 9 days ago
Submarket Rent Growth
📊 Nearby properties
Vacancy Trend
Deteriorating
📊 RentCast zip-level data
Submarket Rent/SF
$1.52/sf
📊 Nearby properties

Rent Trends

Estimated Occupancy

Estimated from listed vacancies vs total units

Asking Rent Range

Min/avg/max asking rents from property website

Available Units Over Time

Latest Scrape (Mar 22, 2026)

Rent Range
$1,311 – $1,500
Avg: $1,390
Available
3 units

Fees

Application: Admin: Pet Deposit: Pet Rent Monthly:

Concession Details

  • Select 2-bedroom apartments now more affordable than ever
  • Select 2-bedroom apartments - rent drop pricing now available
🏠 3 active listings | 1BR avg $1,311 (mkt $1,215 ↑8% ) | 2BR avg $1,430 (mkt $1,530 ↓7% ) | Trend: No data
Unit Beds Baths Sqft Rent Status Listed Days
2BR 2 973 $1,500 Active Mar 22
Mar $1,500
2BR 1 950 $1,360 Active Mar 22
Mar $1,360
1BR 1 750 $1,311 Active Mar 22
Mar $1,311
Rental Notes

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Demographics

Rent affordability is strained at the 1-mile core but stabilizes in the broader market. The immediate submarket (1-mile) exhibits a 35.0% affordability ratio against median household income of $55.2K—above the 30% comfort threshold—with 31.8% of households earning under $25K, suggesting meaningful payment risk. However, the 3-mile and 5-mile radii show healthier 29.9% and 26.1% ratios respectively, with median incomes climbing to $59.9K and $72.2K, indicating the property draws from a more stable income band as capture radius expands.

The 1-mile ring is renter-dependent (68.8%) but lower-income; the 5-mile ring offers broader demand with stronger household economics. The sharp 27.4-percentage-point drop in renter concentration from 1-mile to 5-mile (68.8% to 41.4%) signals the property sits in a rent-heavy urban pocket within a more affluent suburban envelope. The 5-mile income distribution shows meaningful uplift in the $100K+ cohort (30.3% combined vs. 19.8% at 1-mile), implying upside capture potential from higher-income renters willing to absorb the $1.39K rent without stress.

Market fundamentals favor suburban leakage risk over urban anchor strength. With only 41.4% renter occupancy at 5-mile radius and median home values approaching $239K, this submarket skews ownership—higher household formation costs and easier credit access may pressure occupancy if rent growth exceeds income growth near 2.0% annually.

AI analysis · Updated 22 days ago

1-Mile Radius

Population
8,674
Households
3,421
Avg Household Size
2.44
Median HH Income
$55,203
Median Home Value
$156,307
Median Rent
$1,608
% Renter Occupied
68.8%
Affordability
35.0% (rent/income)
Income Distribution
<$25k $150k+

3-Mile Radius

Population
82,673
Households
30,282
Avg Household Size
2.79
Median HH Income
$59,886
Median Home Value
$211,761
Median Rent
$1,492
% Renter Occupied
53.6%
Affordability
29.9% (rent/income)
Income Distribution
<$25k $150k+

5-Mile Radius

Population
220,999
Households
77,357
Avg Household Size
2.91
Median HH Income
$72,235
Median Home Value
$238,861
Median Rent
$1,573
% Renter Occupied
41.4%
Affordability
26.1% (rent/income)
Income Distribution
<$25k $150k+

Source: US Census ACS 5-Year Estimates (2023) · 3 tracts (1mi)

Demographics Notes

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Unit Mix Notes

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Amenities Notes

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Appraisal History

Appraisal snapshot insufficient for trend analysis. With only one 2025 appraisal at $25.5M ($101.9K/unit), we cannot assess value momentum or identify market repricing events. The 15.9% YoY appreciation suggests strong recent demand, but without prior-year data, this could reflect market recovery, rate environment shifts, or property-specific repositioning. The 2.9% land value ratio ($733K on a $25.5M property) indicates minimal redevelopment optionality—improvements dominate the capital stack, limiting value-add through density or ground lease strategies.

AI analysis · Updated 22 days ago
Year Total Value Change
2025 $25,491,460 +15.9%
Appraisal Notes

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Google Reviews

Sharp deterioration signals operational breakdown and existential property risk. The 6-month average rating collapsed 1.6 points from 4.4 to 2.8, driven by a flood of 1-star reviews (17 of last 25 recent reviews) concentrated in the past 90 days. Recurring complaints cluster around three failure zones: maintenance quality (incomplete work orders, lethargic staff conduct), pest infestation (explicit roach mentions), and operational chaos (towing visitors during emergencies, office theft allegations, noise/neighbor control). The 102 historical 5-star reviews suggest prior management competence, but this advantage has evaporated—the property appears to have experienced either management turnover, staffing collapse, or deferred capital investment that triggered rapid deterioration. This trajectory undermines investment thesis materially; absent immediate operational intervention and documented remediation, lease renewal rates and occupancy will compress sharply within 90 days.

AI analysis · Updated 8 days ago

Rating Distribution

5★
102 (66%)
4★
24 (16%)
3★
6 (4%)
2★
5 (3%)
1★
17 (11%)

154 reviews total

Rating Trend

Reviews

Catherine Hawkins ★☆☆☆☆ Local Guide Feb 2026

They said they had what we were looking for and that we had been approved for the apartment we wanted. A few days later we were told that we didn't have the apartment nor had our application been checked yet. Then we get an email the next day saying that our application was declined. It was a bad experience all around for us.

Mickie Stewart ★☆☆☆☆ Feb 2026

This place is going to the dumps! There is NO Respect in these hallways, You have people running , Talking loud, Talking on phones, playing loud music, Spitting and slamming doors, walking dogs, in and out after curfew hrs. Seriously ! something needs to be addressed ASAP It's more than just you that lives here, Have RESPECT for your neighbors. Some people do have jobs and have to get up early for work.

Owner response · Feb 2026

Hi Mickie, We’re very concerned to hear about your experience and truly sorry for the frustration this has caused. This does not reflect the standards we strive to provide, especially when it comes to maintaining a respectful and peaceful living environment for all residents. We understand how important it is to feel comfortable in your home, especially when you need rest for work and daily responsibilities. Your comfort and peace of mind are important to us. We’d really appreciate the opportunity to connect with you directly to better understand what’s been happening and review this more closely. Please reach out to our office at Central@HighmarkRes.com so we can follow up and work toward a solution.

Kail ★★★★★ Local Guide Feb 2026

Very friendly and helpful and hands on with everything accommodating to the things you ask for as well. Nice area ver peaceful and quiet

Owner response · Feb 2026

Thank you, Kail, for the wonderful feedback! We’re so happy to hear you’ve found the community peaceful and that our team has been friendly, helpful, and accommodating. Creating a comfortable place to call home means everything to us — The Park at Rolling Hills Team

John Makkon ★☆☆☆☆ Feb 2026

Early this morning my mother car was towed dropping my grandma off to her home after she got out the emergency room around 2am. My mother couldn't park in the visitors parking due to it being full. My mother got my grandma in her apartment and less than 30 minutes her car was gone. My grandma warned my mother that these apartments leave the gates open so that tow trucks can come and take people's cars. Seems a bit predatory when her car was registered with no open visitors parking available for her building.

Owner response · Feb 2026

Hi John, we appreciate you taking the time to share this, and we’re very concerned to hear about your family’s experience. We’re sorry this has been so frustrating, especially given the circumstances you described. This does not reflect the standards we hold ourselves to, and we understand how important fairness and clear communication are when it comes to parking. Your comfort and peace of mind matter to us, and we want our residents and their families to feel supported. We’d like the opportunity to discuss this with you personally and look into what happened more closely. We’ll verify your contact information and reach out to you directly so we can work together toward a resolution.

Magie Lawson ★☆☆☆☆ Feb 2026

Normally I dont do this but my mother lives here and she was released from the emergency room 2am. All the visitors parking was taken by residents who wants to be closer to the entrance of the building. Therefore I parked under the covered parking just to wheel my mother to her apartment and I come down 24 minutes later and my car is towed. I will be in contact with your management company to discuss the parking situation amongst a sloo of other unacceptable thing that happens.

Owner response · Feb 2026

Hello Magie, we’re very sorry to hear about the experience you described, especially during what was already a stressful early morning for your family. We understand how upsetting and frustrating that must have felt. This falls short of the experience we expect of our community, and clear, fair parking practices are very important to us. We want residents and their loved ones to feel supported, not added stress during difficult moments. We’d appreciate the chance to speak with you directly to review this with you personally and better understand what’s going on. Our team would like the opportunity to connect and work toward next steps so we can help improve your experience.

Showing 5 of 154 reviews Load more
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Data Sources

Apify Google Places (Scraper)
Last updated: Feb 26, 2026 9 fields
Sources Notes

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