VIDORRA APARTMENTS

4700 MCKINNEY AVE, DALLAS, TX

APARTMENT (BRICK EXTERIOR) Mid-Rise 198 units Built 2020 5 stories ★ 4.4 (73 reviews) 🚶 89 Very Walkable 🚌 35 Some Transit 🚲 80 Very Bikeable

$63,000,000

2025 Appraised Value

↓ 3.1% from prior year

VIDORRA APARTMENTS – INVESTMENT OVERVIEW

EXECUTIVE SUMMARY:

Vidorra presents a classic Class A stabilized-asset pricing trap: a 198-unit 2020 Dallas infill with pristine $63.0M positioning ($318.2K/unit, 4.9% cap) that masks emerging operational deterioration and demand softness. The property's 3.1% YoY appraisal decline, coupled with a sharp 70-bps Google rating drop (4.8→4.1) driven by maintenance failures and noise complaints, signals systems stress despite uniformly excellent unit finishes—suggesting capex pressure ahead that current 50.0% opex ratios may not fully capture. Financing risk is minimal (zero debt), but the affluent 1-mile demographic concentration ($2.8K rent against 44.5% earning $150K+) creates vulnerability to submarket softening; 25.3% pipeline competitive pressure and two-week concessions active on select units indicate rent growth has stalled despite 17.5% submarket tailwinds. Watch-list. The asset is not distressed and carries minimal near-term refinance risk, but valuation assumes operational excellence that resident reviews refute; acquire only if price resets 8–12% and ownership commits to maintenance/systems capital before lease-up vulnerability compounds.

AI overview · Updated about 7 hours ago
Abstract Notes

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Walk a New Path to Luxury in the Heart of the Knox District

Luxury apartments in the Knox/Henderson neighborhood of Uptown Dallas. Brand-new mid-rise apartment community featuring studio, one, and two-bedroom apartments with hardwood-style flooring, stainless appliances, and quartz countertops.

Vidorra is a recently delivered Class A asset with consistent, high-quality finishes across all unit types. All 198 units feature white quartz countertops, modern shaker/slab cabinetry in neutral tones, and mid-to-premium stainless steel appliances (likely GE/Samsung spec)—reflecting a 2016–2023 renovation timeline concentrated around original 2020 delivery. Kitchen and bathroom condition is uniformly excellent with zero evidence of partial renovations or deferred maintenance; 95% of observed finishes rated upgraded or premium. Exterior and amenities reinforce the positioning: contemporary mid-rise architecture with resort-style pool, modern fitness center, and manicured landscaping present turnkey, amenity-rich appeal with minimal near-term capex exposure. No value-add upside from unit-level renovations; returns depend entirely on operational efficiency and market rent capture.

AI analysis · Updated 22 days ago

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AI Analysis

Vidorra's Walk Score of 89 and Bike Score of 80 position it as a pedestrian-friendly asset, but the anemic Transit Score of 35 limits appeal to car-free renters—a critical constraint in Dallas's car-dependent market. The $2.8K average rent reflects premium positioning that depends entirely on walkable retail/dining density rather than transit connectivity; this works only if nearby amenities (grocery, restaurants, fitness) are genuinely dense within a quarter-mile, not merely present. Missing data on employment center proximity and actual amenity inventory prevents full validation of whether the rent premium is justified by the location profile.

AI analysis · Updated 9 days ago
Distance Name Category
📍 3.2 miles from Downtown Dallas
Map Notes

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The 50-unit pipeline represents 25.3% of Vidorra's 198-unit inventory—a material overhang that warrants close monitoring, though execution risk is high given only two projects in inspection phase versus nine stalled in revisions/plan review. The permitting timeline suggests most deliveries are 12–18+ months out, providing a cushion if current market conditions soften, but concentration in the 75206 and 75214 zips (Vidorra's likely submarket) indicates direct competitive pressure rather than dispersed supply. Without unit counts per permit, the true density of competing product is unclear, but the prevalence of QTEAM as applicant suggests institutional development activity targeting the same infill demographics.

AI analysis · Updated 22 days ago
🏗️ 50 permits within 3 mi
25% pipeline
Distance Address Description Status Filed
0.1 mi 4777 N CENTRAL EXPY New podium structured multifamily building with below gra... Inspection Phase Jul 02, 2024
0.3 mi 5115 MCKINNEY AVE New construction of mixed use building.90 multifamily uni... Plan Review Jul 16, 2023
0.3 mi 4555 TRAVIS ST QTEAM PROJECT The project is a mixed use project of appro... Revisions Required Aug 26, 2022
1.0 mi 4609 MANETT ST QTEAM MEETING 8.12.2025 (1:30 PM) new townhomes Revisions Required Jun 17, 2025
1.1 mi 5731 RICHMOND AVE QTEAM MEETING 10.21.2025 (AM) New construction of six-uni... Inspection Phase Sep 23, 2025
1.2 mi 1906 MOSER AVE QTEAM MEETING 3.10.2026 (All Day) new multifamily constru... Revisions Required Jan 20, 2026
1.3 mi 4704 MONARCH ST Multifamily New Construction, 8 townhouses with 2 bedrooms Inspection Phase Apr 01, 2025
1.4 mi 1722 N FITZHUGH AVE 5 Townhome Units New Construction (Multifamily) Plan Review Dec 10, 2025
1.5 mi 3900 LEMMON AVE New construction of MFD project. 406 dwelling units with ... Revisions Required Aug 21, 2024
1.5 mi 5601 BRYAN PKWY QTEAM MEETING 9.3.2025 AM To build 5 unit condos - Total ... Inspection Phase Jun 30, 2025
1.5 mi 5946 LEWIS ST Building 5 condos -3 story. Revisions Required Aug 15, 2025
1.5 mi 6027 LA VISTA DR Construct 5 Plex WOOD FRAMESTUCCO/SIDINGCONDOS WITH ATTAC... Revisions Required Sep 19, 2025
1.5 mi 1902 N CARROLL AVE New Construction of 3 story 33 townhouses with garage at ... Inspection Phase Jul 01, 2022
1.6 mi 4918 BRYAN ST New construction MFD, 7 dwelling units, 4918 Bryan Inspection Phase Jun 02, 2023
1.6 mi 6001 LEWIS ST Commercial New - Multifamily Inspection Phase Feb 08, 2024
1.6 mi 5705 LIVE OAK ST New Construction Multifamily-5705 Live Oak Inspection Phase Jul 24, 2024
1.7 mi 4405 SCURRY ST Q-Team 4405 Scurry for a New, Commercial Multifamily deve... Revisions Required Nov 20, 2024
1.7 mi 4319 SAN JACINTO ST New Construction 9 unit multifamily. Inspection Phase Sep 17, 2024
1.7 mi 6151 ORAM ST Construction of New Multifamily Units Permit About to Expire Dec 23, 2024
1.7 mi 4475 SCURRY ST New Construction of 18 unit Multifamily. Inspection Phase Oct 11, 2024
1.7 mi 4315 SAN JACINTO ST New construction of 9 units multifamily Payment Due Sep 17, 2024
1.7 mi 1717 N PEAK ST Commercial New construction of a 7-unit multi-family buil... Payment Due Feb 27, 2025
1.7 mi 1714 RIPLEY ST New construction of five townhomes. Inspection Phase Jun 19, 2024
1.7 mi 4013 N HALL ST QTEAM MEETING 7.17.2025 8 unit multifamily new construction Payment Due Jun 17, 2025
1.7 mi 4011 N HALL ST QTEAM MEETING 7.22.2025 - 8 unit multifamily new construc... Payment Due Jun 17, 2025
1.7 mi 4005 N HALL ST QTEAM MEETING - 7.23.2025 - 8 unit multifamily new constr... Payment Due Jun 17, 2025
1.8 mi 3555 DICKASON AVE Q-Team Migrated NEW 4 LEVEL ABOVE GRADE GARAGE(1-3.5).LEV... Payment Due Mar 24, 2021
1.8 mi 4315 SCURRY ST Q Team review for East Village New Construction for 15 -... Inspection Phase May 04, 2022
1.8 mi 4320 SCURRY ST Q Team for East Village II New Construction for 3 buildin... Inspection Phase May 19, 2022
1.8 mi 6235 ORAM ST QTEAM MEETING 1.29.2026 (9AM) 40 unit, 4 story apartment ... Plan Review Jan 12, 2026
1.9 mi 1255 ANNEX AVE QTEAM MEETING 1.8.26 (1:30 PM) New Construction - Multifa... Inspection Phase Nov 24, 2025
1.9 mi 4330 DICKASON AVE New construction of multi-family// 4330 Dickason. Plan Review Jun 29, 2022
2.0 mi 3608 SAN JACINTO ST New residential townhomes Inspection Phase May 26, 2022
2.1 mi 2811 HONDO AVE New construction of 12 unit townhome on two lots; 6 units... Inspection Phase Jul 16, 2021
2.1 mi 2702 MCKINNEY AVE 2700 McKinney - 21 Story Mixed Use Tower Including Retail... Payment Due Jun 09, 2022
2.1 mi 1000 N PEAK ST QTEAM 1000 N Peak. New Construction of 54-unit, 3-story M... Revisions Required May 15, 2025
2.1 mi 2505 TURTLE CREEK BLVD New construction of 20-story assisted living building wit... Inspection Phase Aug 06, 2024
2.1 mi 2723 HONDO AVE New construction, multifamily.6 dwelling units. Inspection Phase Nov 27, 2024
2.2 mi 2314 ARROYO AVE he proposed work includes the construction of three-story... In Review Sep 16, 2025
2.3 mi 3700 INWOOD RD QTEAM MEETING Senior Living community with independent li... Inspection Phase May 28, 2025
2.3 mi 5810 REIGER AVE QTEAM MEETING 11.20.2025 (9 am) New construction of group... Inspection Phase Oct 23, 2025
2.3 mi 2514 LUCAS DR (1131) MULTI-FAMILY DWELLING / 5 UNIT MULTIFAMILY Inspection Phase Feb 24, 2025
2.5 mi 3031 N HARWOOD ST QTEAM MEETING 9.4.2025 3131 N Harwood For Office and 303... Revisions Required Jul 21, 2025
2.5 mi 4918 EAST SIDE AVE New construction of 5-unit townhome building Application About to Expire Jun 28, 2024
2.5 mi 4618 COLUMBIA AVE Multifamily-2 New Duplex Application About to Expire Dec 16, 2021
2.5 mi 4501 AFTON ST Residential use Inspection Phase Nov 23, 2021
2.8 mi 3201 MAIN ST QTEAM MEETING 12.3.2025 - NOT USING SB840, CONFIRMED WITH... Application About to Expire Oct 16, 2025
3.0 mi 2702 KIMSEY DR THE ASTRID APARTMENTS PROJECT WILL BE A NEW, THREE-STORY ... In Review Aug 29, 2025
3.0 mi 8300 DOUGLAS AVE QTEAM MEETING 3.2.2026 / 1.14.2026 (9AM) New construction... Plan Review Nov 06, 2025
3.0 mi 2710 KIMSEY DR New MFD project for a 3 story 5 unit townhome apartment c... Plan Review Jan 22, 2025
Nearby Construction Notes

No notes yet

Debt & Transaction History

Vidorra Apartments presents minimal refinancing risk but signals limited upside potential. The property carries no debt on the books—unusual for a 2020 vintage asset and suggests either recent payoff or all-cash acquisition at $63.0M ($318.2K per unit). Three-year hold by an absentee institutional buyer with a single transaction and no financing indicates a stabilized income play rather than a value-add or distressed scenario; the clean cap table rules out imminent maturity-driven sale pressure. Without DSCR data or loan details, we cannot assess cash flow stress, though the debt-free status and flat transaction history imply the current owner is positioned comfortably rather than motivated.

AI analysis · Updated 22 days ago
Ownership Duration
3.7 years
Since Jun 2022
Transactions
1 recorded
Owner Type
Company
Absentee owner
Owner Mailing Address
3800 N LAMAR BLVD STE 350, AUSTIN, TX 78756-4019
June 29, 2022 Resale Special Warranty Deed
Buyer: Pep 4700 Mckinney Avenue Lp, from 4714 Mckinney Ave Lp
Debt Notes

No notes yet

Financial Estimates

Vidorra trades below-market cap despite premium positioning. The 4.9% implied cap rate undercuts the Dallas submarket by 49 bps, suggesting either value-add potential or pricing inefficiency on a 2020 asset. NOI per unit of $15.6K sits below submarket benchmarks (implied submarket NOI per unit ~$10.4K suggests this comp may skew older/lower-quality), but the 50.0% opex ratio is lean for Class A brick construction. The $318.2K implied price per unit (derived from $63M appraised value) exceeds submarket comparables by 65.2%, indicating the appraisal likely reflects recent vintage and operational excellence rather than below-market acquisition pricing.

AI analysis · Updated 8 days ago

Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.

Sale & Valuation

Est. Sale Price
Sale $/Unit
Value YoY
-3.1%
Implied Cap Rate
4.9%
Est. Cap Rate

Operating Income

Gross Potential Rent
$6,681,470/yr
Est. Vacancy
7.6%
Submarket Vac.
6.2%
Eff. Gross Income
$6,173,678/yr
OpEx Ratio
50%
Est. NOI
$3,086,839/yr
NOI/Unit
$15,590/yr

Debt & Taxes

Taxes/Unit
$7,955/yr
Est. DSCR

Submarket Benchmarks

📊

Computed from nearby properties within 3 miles of similar vintage

Submarket Cap Rate
5.39%
Price/Unit Benchmark
$192,543
Rent/SF
$2.41/sf
Financial Estimates Notes

No notes yet

Property Summary

Vidorra is a 198-unit, five-story mid-rise built in 2020 with masonry/tilt-wall construction and 236.2K SF gross area in Dallas's Knox-Henderson submarket. The property offers studio through two-bedroom floor plans with hardwood-style flooring, stainless appliances, and quartz countertops, rated EXCELLENT on both quality and condition metrics. Walk Score of 89 positions the asset in a highly walkable urban location; pet-friendly policy includes onsite dog park. Parking type data unavailable; no utilities are included in rent.

AI analysis · Updated 22 days ago

Property Details

Account #
001623000F01A0000
Market
Dallas County, TX
Building Class
APARTMENT (BRICK EXTERIOR)
Building Style
Mid-Rise
Construction
C-MASONRY, BLOCK, TILT-WALL
Quality
EXCELLENT
Condition
EXCELLENT
Stories
5
Gross Building Area
236,238 SF
Net Leasable Area
190,629 SF
Neighborhood
UNASSIGNED
Last Sale
June 29, 2022
Place ID
ChIJt7GvPtefToYRYeW3HAro_Qg
Business Status
Operational
Enriched
about 2 months ago

Owner Information

Owner
PEP 4700 MCKINNEY AVENUE LP
Mailing Address
AUSTIN, TEXAS 787564019
Property Notes

No notes yet

Rental Performance

Vidorra is pricing at a significant premium to submarket comps but showing soft demand dynamics. The property's $2.8K average rent sits well above the 1-bedroom market benchmark of $1.8K, yet 15 active listings (7.6% of units) against a prior snapshot of 24 available units suggests recent leasing traction. Two-week concessions remain active across select units, indicating continued pricing power constraints despite 17.5% submarket rent growth. Two-bedrooms ($3.9K) are performing strongest relative to benchmarks, while 0-bedrooms ($1.8K) face compression—recent leases show $1.7K–$1.9K captures, well below the $2.6K recorded in April 2024, signaling either unit repositioning or market softness at entry-level.

AI analysis · Updated about 7 hours ago
Submarket Rent Growth
+17.54% trailing 12mo
📊 Nearby properties
Vacancy Trend
📊 RentCast zip-level data
Submarket Rent/SF
$2.41/sf
📊 Nearby properties

Rent Trends

Estimated Occupancy

Estimated from listed vacancies vs total units

Asking Rent Range

Min/avg/max asking rents from property website

Concession Trend (Weeks Free)

Available Units Over Time

Latest Scrape (Mar 22, 2026)

Rent Range
$1,700 – $3,995
Avg: $2,885
Available
24 units
Concessions
Up to 2 weeks free

Fees

Application: Admin: Pet Deposit: Pet Rent Monthly:

Concession Details

  • Two-Weeks Free on Select Units for a Limited Time
🏠 15 active listings | Studio avg $1,796 (mkt $1,475 ↑22% ) | 1BR avg $2,789 (mkt $1,787 ↑56% ) | 2BR avg $3,898 (mkt $2,374 ↑64% ) | Trend: No data
Unit Beds Baths Sqft Rent Status Listed Days
2BR 2 1,546 $3,995 Active Mar 22
Mar $3,995
2BR 2 1,232 $3,899 Active Mar 22
Mar $3,899
2BR 2 1,216 $3,800 Active Mar 22
Mar $3,800
1BR 1 1,030 $3,102 Active Mar 22
Mar $3,102
1BR 1 973 $2,908 Active Mar 22
Mar $2,908
1BR 1 1,039 $2,898 Active Mar 22
Mar $2,898
1BR 1 1,131 $2,896 Active Mar 22
Mar $2,896
1BR 1 845 $2,810 Active Mar 22
Mar $2,810
1BR 1 901 $2,800 Active Mar 22
Mar $2,800
1BR 1 859 $2,797 Active Mar 22
Mar $2,797
1BR 1 868 $2,447 Active Mar 22
Mar $2,447
1BR 1 641 $2,440 Active Mar 22
Mar $2,440
Studio 1 649 $1,900 Active Mar 22
Mar $1,900
Studio 1 649 $1,789 Active Mar 31 7
Apr $2,625 Mar $1,789 (↓31.8%)
Studio 1 607 $1,700 Active Mar 22
Mar $1,700
A3 1BR 1 808 Inactive Mar 22
A4 1BR 1 812 Inactive Mar 22
A6 1BR 1 863 Inactive Mar 22
A9 1BR 1 916 Inactive Mar 22
A12 1BR 1 1,037 Inactive Mar 22
A14 1BR 1 1,097 Inactive Mar 22
B1a 2BR 2 1,306 Inactive Mar 22
B2 2BR 2 1,231 Inactive Mar 22
B3a 2BR 2 1,231 Inactive Mar 22
B4 2BR 2 1,411 Inactive Mar 22
Rental Notes

No notes yet

Demographics

Vidorra sits in an affluent urban pocket misaligned with its renter base. The 1-mile radius shows extreme income concentration—44.5% earning $150K+—yet the property commands $2.8K/month rent against a median household income of $143.3K (16.3% affordability ratio), which is tight even for this cohort and suggests limited pricing power if tenant quality deteriorates. The 3-mile and 5-mile rings show material income compression ($124.9K and $113.7K respectively) with affordability ratios climbing to 18.7% and 18.5%, signaling the asset depends on a narrow high-income band rather than broad workforce renter demand. High renter concentration (58–65% across all radii) confirms multifamily receptivity, but the sharp income cliff between the 1-mile core (44.5% $150K+) and 5-mile periphery (30.1% $150K+) creates vulnerability—any softening in the affluent immediate submarket has few middle-income renters to absorb downward pressure.

AI analysis · Updated 9 days ago

1-Mile Radius

Population
21,731
Households
12,159
Avg Household Size
1.86
Median HH Income
$143,288
Median Home Value
$863,331
Median Rent
$1,951
% Renter Occupied
58.2%
Affordability
16.3% (rent/income)
Income Distribution
<$25k $150k+

3-Mile Radius

Population
205,569
Households
108,401
Avg Household Size
2.0
Median HH Income
$124,926
Median Home Value
$691,237
Median Rent
$1,942
% Renter Occupied
65.0%
Affordability
18.7% (rent/income)
Income Distribution
<$25k $150k+

5-Mile Radius

Population
371,714
Households
183,996
Avg Household Size
2.07
Median HH Income
$113,704
Median Home Value
$566,729
Median Rent
$1,752
% Renter Occupied
63.2%
Affordability
18.5% (rent/income)
Income Distribution
<$25k $150k+

Source: US Census ACS 5-Year Estimates (2023) · 9 tracts (1mi)

Demographics Notes

No notes yet

Unit Mix

Data integrity issue: unit counts don't reconcile. The unitmix field shows only 1 one-bedroom unit across 198 total units, but listingsby_bedroom reports 3 studios, 9 one-bedrooms, and 3 two-bedrooms (15 units total). Without a complete, accurate unit breakdown, rent analysis by type and market positioning assessment are unreliable. Recommend verifying actual unit inventory before proceeding with valuation or underwriting.

AI analysis · Updated 9 days ago

Estimated from 1 listed units (0.5% of 198 total)

1BR 1 units
Unit Mix Notes

No notes yet

Amenities

Pet Policy

Pet-friendly with pet-friendly features and onsite dog park

Amenities Notes

No notes yet

Appraisal History

Appraisal Trend & Market Position:

Vidorra's $63.0M valuation represents a 3.1% YoY decline, signaling either recent market softening in the Dallas multifamily sector or property-specific headwinds (lease-up delays, delinquency uptick, or cap rate compression). The $318.2K per-unit value sits near Class A construction-era comps, but the sharp negative adjustment from prior year warrants investigation into occupancy, rent growth, and local supply dynamics. Land comprises only 15.9% of total value—typical for a 2020 stabilized asset—leaving minimal redevelopment upside; value creation hinges on operational efficiency and rent growth, not repositioning. Single appraisal snapshot limits ability to assess whether this decline is cyclical or structural without trailing-twelve-month performance data.

AI analysis · Updated 22 days ago
Year Total Value Change
2025 $63,000,000 -3.1%
Appraisal Notes

No notes yet

Google Reviews

Rating deterioration signals emerging operational gaps. The 4.4 overall masks a sharp 70-basis-point decline from 4.8 to 4.1 year-over-year, with nine 1-star reviews concentrated in the past two months. Complaints cluster around noise management (soundproofing failures), infrastructure failures (water shutoffs without notice, ceiling collapses from leaks), and inconsistent tenant communication—issues that suggest stretched maintenance capacity or property systems nearing end-of-life despite staff praise. The data reveals a bifurcated experience: leasing/front-office personnel (Ethan, Virginia, Christine) generate genuine goodwill, but underlying property conditions and building management systems are deteriorating faster than operational fixes can address, creating retention risk at $2.6M annual lease volume.

AI analysis · Updated 12 days ago

Rating Distribution

5★
51 (78%)
4★
3 (5%)
3★
2 (3%)
2★
2 (3%)
1★
7 (11%)

65 reviews total

Rating Trend

Reviews

Billie ★★★★★ Local Guide Feb 2026

Thank you so much for your quick response and kindness Virgina! Beautiful place to call home!

Owner response · Feb 2026

Hi, Billie! We appreciate your kind review and shoutout! We love knowing that our team exceeded your expectations. Have a great day!

Pedro Rivas ★★★★★ Local Guide Jan 2026

Virginia was very professional, she shared everything I needed to know even before I Asked!!

Owner response · Jan 2026

We're glad to hear you've enjoyed your time in our community, Pedro! Thank you for recognizing our helpful leasing team. This uplifting feedback truly brought smiles to our faces! Please feel free to drop by our leasing office or give us a call if you ever need anything. Have a nice day!

Natalie Hooper ★☆☆☆☆ Local Guide Jan 2026

so sad to have renewed my lease. paying 2600 a month to have my new upstairs neighbor absolutely pound her heels into the floor every single morning starting at 5am and the building offering nothing to help this situation has left a poor taste in my mouth. at this price point with poor amenities would you assume at the least building would be enjoyable inside your home. so unless you are okay with inconsiderate neighbors and a staff that doesn’t care this isn’t the place for you. i have also sent in videos from my iphone that you can clearly hear her walking. which to me insane that someone is walking so hard on carpet you can hear it through an iphone video.

Owner response · Jan 2026

We're truly sorry to hear that this has been your experience, Natalie, and it's important to us that we do everything we can to ensure you're taken care of. Our team cares deeply that our valued residents are comfortable and that this is a peaceful place to call home, and we're committed to enforcing our community policies regarding excessive noise. We've been in communication with you as well as your neighbor about these concerns, and we're always more than happy to conduct inspections if needed. Please get back in touch with us at vidorra@rpmliving.com so that we can revisit these conversations and gather additional information. We hope to speak with you soon.

Leroy Henderson ★☆☆☆☆ Jan 2026

Don't stay at this site of budget suites water was turn off without notice then they left without tell anyone when it was to be turned on... Very rude about it as well 💯

Owner response · Jan 2026

Hi, Leroy. We're concerned to see your review as our team is unable to verify your information as a current resident of our community, and our community has not experienced any past water shut offs. We believe your feedback may be intended for a different location, and we invite you to contact our office at (469) 965-1220, so we can speak with you in greater detail. We hope to hear from you soon.

Courtney Cooper ★☆☆☆☆ Nov 2025 👍 1

Very disappointing experience despite prompt maintenance. There was a major leak in my apartment that caused severe damage — the entire bathroom ceiling had to be removed, leaving behind a terrible smell and unlivable conditions for days. While I appreciate that maintenance fixed the leak promptly, management has refused to offer any kind of concession or compensation for the disruption and damage. It’s extremely frustrating to pay full rent when your apartment is in this condition. The lack of accountability and care for residents’ comfort is very disappointing.

Owner response · Nov 2025

We're deeply concerned to recieve this feedback from you, Courtney, as our team has worked diligently to resolve these issues and ensure you've felt heard. When the leak was brought to our attention, our service team visited your home right away. We ensured all of your personal belongings were properly covered while we cut out the sheetrock, fixed the leak, and placed a temporary tarp over the opening while we awaited sheetrock repair. You were still able to utilize your bathroom and shower during this time. Our Community Manager has been in touch with you regarding these concerns, and we're more than happy to answer any outstanding questions you may have. Our team cares deeply that you feel heard, and we're truly sorry for any inconvenience you've faced. Please feel free to reconnect with us at vidorra@rpmliving.com or stop by our leasing office when you have a moment. Our team hopes to speak with you soon.

Showing 5 of 65 reviews Load more
Reviews Notes

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Data Sources

Apify Google Places (Scraper)
Last updated: Feb 26, 2026 9 fields
Sources Notes

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