EVERRA MIDTOWN PARK

Do Not Move Here. I have been patient. I have extended grace. I have communicated concerns respectfully and repeatedly. At this point, however, the ongoing issues at this complex are not minor inconveniences — they are serious safety and sanitation failures. 1. Security is essentially nonexistent. The gates do not function reliably — in fact, most of the time they do not function at all. The exterior doors are routinely unlocked. This is marketed as a gated community, yet it is openly accessible to anyone at any time. When my father visited for less than 24 hours, his truck was broken into. Unfortunately, that is not an isolated incident. Within the past three months, at least three of my friends who live here have also had their vehicles broken into. During that same time span, the gates have been “fixed” perhaps once. A gated complex without functioning gates is not gated — it is misleading. 2. Sanitation is another ongoing issue. Residents regularly leave household trash in areas designated for dog waste disposal. This is not an occasional oversight; it is a pattern. The trash accumulates directly outside my entrance, meaning I walk past it every morning and every evening. Management’s response has been limited to polite reminder emails. Emails do not remove garbage. Emails do not enforce policy. Accountability does. Residents also frequently leave excess trash piled outside of the main dumpster area instead of placing it inside the containers. It creates an unsightly and unpleasant entrance to the property — no one wants to drive home past overflowing garbage. If this is a recurring issue, management should consider increasing the size or number of trash containers rather than repeatedly sending reminder emails and hoping behavior changes. Separately, there was an instance where a resident left valet trash sitting in the hallway for weeks. It was not a day or two — it was long enough for fruit flies to develop and eventually make their way into my apartment. When I finally moved the trash outside of the building because it was unsanitary and attracting pests, I was told by a team member that I should have left it and allowed management to handle it. My question is: why did it take three weeks for anyone to notice? Why did it require me bringing it forward? Is there not regular monitoring of the property? Are the policies that residents are expected to follow actually being enforced? At some point, the issue is no longer resident forgetfulness — it is a lack of oversight. 3. The mail room is consistently unsecured. Packages are frequently stolen. Mine have been. My roommates’ have been. I should not have to anxiously monitor delivery notifications, hoping to intercept packages before they disappear. If I am paying to live here, I should be able to safely receive mail at my own residence. That is a basic expectation — not a luxury. The pattern here is not one isolated failure; it is systemic neglect. Repeated concerns are met with temporary fixes or gentle reminders, but not meaningful solutions. Install cameras in the parking areas. Repair and maintain the gates. Secure the doors. Lock the mail room. Enforce trash policies. These are fundamental responsibilities of property management, not unreasonable resident demands. I previously left a positive review because I believed these issues would be addressed. They have not been. I regret signing this lease and will not be renewing. Prospective residents deserve transparency. Current residents deserve safety.

The place has gone down exponentially since the new management took over about 6 months ago. I've lived here for over a year and it is looking quite raggedy. As others have mentioned, the gates are always broken. So are the security doors entering the buildings. Honestly, if I was going to live in a subpar complex I could have paid a lot less. I was first drawn to its quality and now there is absolutely none. I think that Luma has never maintained a property of this scale before because they seem to overlook a lot of things I deem unacceptable. Frankly, I am embarrassed to invite anyone over because the place looks so ghetto.