ELAN AT BLUFFVIEW APARTMENTS

3850 W NORTHWEST HWY, DALLAS, TX, 752205163

APARTMENT (BRICK EXTERIOR) Mid-Rise 181 units Built 2007 4 stories ★ 3.8 (135 reviews) 🚶 61 Somewhat Walkable 🚌 34 Some Transit 🚲 67 Bikeable

$36,650,000

2025 Appraised Value

↑ 0.0% from prior year

Investment Overview: ELAN AT BLUFFVIEW APARTMENTS

PASS. Valuation disconnect and operational deterioration outweigh stabilized asset quality.

The $60.0M asking price ($331.5K/unit) represents a 46.3% premium to submarket comparables and implies a 2.97% cap rate—141 bps below market—contradicting the property's own appraised value of $36.7M and stabilized 4.86% yield. More critically, rental performance is softening sharply: 2-bedroom asking rents have fallen 13.0% since early February despite active concessions, while the 5.0% availability rate masks volatile occupancy tracking. Google reviews reveal a pattern of unresolved maintenance issues (ceiling leaks, pest control failures) and management inconsistency that drove recent sentiment improvement but appear superficial; the 3.8 lifetime rating and 21.5% one-star review concentration signal structural operational deficiencies rather than recent fixes. The $39.0M loan maturing March 2025 at 65.0% LTV creates near-term refinancing pressure for the current owner, likely explaining both the aggressive asking price and the urgency—but the timing gap between debt stress and market softness suggests this asset will either require significant price reduction or carry elevated leverage risk if acquired at stated basis. Unit-level value-add is exhausted (86.5% of finishes are 2020-era premium), leaving only operational execution and amenity activation as levers, neither of which justify the 141 bps cap rate discount to submarket.

Recommendation: Monitor for price reset below $50.0M or defer until post-occupancy stabilization proves management corrections are durable.

AI overview · Updated 5 days ago
Abstract Notes

No notes yet

Northwest Dallas Living

Ideally located near the heart of the city, Elan at Bluffview offers a luxury living experience unlike any other in Dallas, TX. One-, two-, three-, and four-bedroom apartments featuring elegant finishes and everyday conveniences with spacious floor plans that seamlessly blend style and functionality.

Interior Finishes: 2020-Era Renovation, High Consistency

Units reflect a cohesive, post-2018 renovation program with 86.5% of observed finishes rated upgraded or premium. White quartz countertops (8 observations) pair consistently with modern slab or shaker cabinetry in white/two-tone, stainless steel mid-range appliances (Samsung/LG tier), and vinyl plank flooring. Recessed lighting and subway tile backsplashes reinforce the contemporary aesthetic. The renovation timeline clusters heavily in 2020–2022 (16 of 27 dated observations), suggesting a systematic unit refresh rather than piecemeal work—critical for stabilizing NOI post-acquisition.

Exterior & Amenities: Class B+ Positioning

The 2007 mid-rise benefits from mature landscaping, well-maintained grounds, and a resort-style pool with decorative hardscape and lounging infrastructure that punches above typical B-class communities. Exterior facades show excellent paint condition and no visible deferred maintenance. However, the presence of surface parking and one fair-condition observation prevents Class A positioning; a podium garage would strengthen rents.

Value-Add Limited; Execute Lease-Up Strategy

With 32 of 37 photos rated excellent condition and no evidence of dated honey-oak cabinetry or builder-grade finishes remaining, unit-level value-add is exhausted. The competitive lever is amenity activation and operational excellence—the physical plant supports premium positioning within its submarket.

AI analysis · Updated 21 days ago

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AI Analysis

The Walk Score of 61 indicates car dependency that conflicts with the $1,725 rent point—this is mid-market pricing without corresponding urban convenience. Transit Score of 34 severely limits appeal to car-free renters, while the Bike Score of 67 suggests the property's strongest amenity positioning is cycling infrastructure rather than walkable retail/services. For 181 units at this rent level, location strategy likely depends on proximity to employment nodes (downtown distance/commute time needed to assess) rather than neighborhood walkability; the property is optimized for renters accepting short car trips in exchange for newer product, not location premium.

AI analysis · Updated 9 days ago
Distance Name Category
📍 6.4 miles from Downtown Dallas
Map Notes

No notes yet

Pipeline supply is immaterial relative to current inventory. The 14 nearby units represent just 7.7% of ELAN's 181-unit base, and permits are scattered across multiple addresses with no single project signaling concentrated competitive pressure. Most permits are in early-stage review or inspection phases (filed 2023–2026), suggesting staggered, multi-year deliveries rather than a concurrent supply wave that would compress near-term rent growth. Submarket vacancy is improving, which further mitigates downside risk from the modest pipeline additions.

AI analysis · Updated 21 days ago
🏗️ 14 permits within 3 mi
8% pipeline
Distance Address Description Status Filed
0.9 mi 3434 HIDALGO DR new construction apartment complex of 94 units in 2 build... In Review Jan 23, 2026
2.0 mi 2247 MAIL AVE 2247 Mail Ave - New MFD project for a 3 story 5-unit town... Inspection Phase Nov 05, 2024
2.1 mi 2243 LOVEDALE AVE 2243 Lovedale - New construction of a 6 unit townhome Plan Review Jul 30, 2025
2.1 mi 2204 LOVEDALE AVE New Construction of 5-unit condo building Inspection Phase Feb 18, 2025
2.1 mi 2155 MAIL AVE Commercial new construction (5) unit multifamily developm... Inspection Phase Feb 11, 2025
2.2 mi 2143 SHEA RD QTEAM MEETING TBD Condo/townhome project with 5 units in ... Payment Due Mar 11, 2026
2.2 mi 2147 SHEA RD QTEAM MEETING TBD Condo/townhome project with 5 units in ... Payment Due Mar 11, 2026
2.3 mi 2033 SHEA RD New Construction. 5 unit condo building Inspection Phase Nov 13, 2024
2.3 mi 2030 SHEA RD 11 Condos New construction Permit About to Expire Aug 21, 2023
2.5 mi 8300 DOUGLAS AVE QTEAM MEETING 3.2.2026 / 1.14.2026 (9AM) New construction... Plan Review Nov 06, 2025
2.6 mi 2702 KIMSEY DR THE ASTRID APARTMENTS PROJECT WILL BE A NEW, THREE-STORY ... In Review Aug 29, 2025
2.6 mi 3700 INWOOD RD QTEAM MEETING Senior Living community with independent li... Inspection Phase May 28, 2025
2.6 mi 2710 KIMSEY DR New MFD project for a 3 story 5 unit townhome apartment c... Plan Review Jan 22, 2025
2.7 mi 2250 CONNECTOR DR 2250 Connector Drive. A project with 11 apartment buildin... Inspection Phase Jan 29, 2024
Nearby Construction Notes

No notes yet

Debt & Transaction History

The property faces material refinancing risk with a $39.0M loan maturing March 2025—just 12 months out—at a loan-to-value of 65.0% against the appraised value ($36.65M), yet the estimated sale price of $60.0M implies either significant value-add optionality or appraisal-to-market disconnect. The current owner has held since March 2022 through a single debt refinance transaction, suggesting this is a hold rather than a flip, but the approaching maturity in a higher-rate environment combined with absentee institutional ownership creates refinancing urgency. No DSCR provided, but the 36-month original term and single transaction signal a straightforward acquisition-and-hold structure rather than distress; however, the timing gap between maturity and purchase suggests the original lender (Jackson National) terms are about to stress.

AI analysis · Updated 21 days ago
Ownership Duration
4.1 years
Since Mar 2022
Transactions
1 recorded
Owner Type
Company
Absentee owner
Owner Mailing Address
2300 N FIELD ST # 1200, DALLAS, TX 75201-2476

🏛️ TX Comptroller Entity Data

Registered Agent
C T Corporation System
1999 BRYAN ST., STE. 900, DALLAS, TX, 75201
Entity Mailing Address
1999 BRYAN ST STE 900, DALLAS, TX, 75201
State of Formation
DE
SOS Status
ACTIVE
Current Lender
Jackson National Life Insurance Company
Loan Amount
$39,000,000 ($215,470/unit)
Maturity Date
March 2025
⚠️ Maturing soon
Loan Type
Commercial
March 01, 2022 Stand Alone Finance Deed of Trust
Buyer: Rsp Elan At Bluffview Apartments Ll,
Jackson National Life Insurance Company $39,000,000 Commercial Senior Matures Mar 2025 ⚠️ Maturing Soon Term: 3yr
Debt Notes

No notes yet

Financial Estimates

Valuation Disconnect Signals Significant Overpricing or Market Disconnect

The $60.0M estimated sale price implies a 2.97% cap rate 141 bps below the 4.39% submarket benchmark, while the property's implied 4.86% cap rate (based on appraised value of $36.7M) sits squarely at market. The $331.5K price per unit commands a 46.3% premium to the $226.5K submarket average—unjustifiable by operational metrics. At $9.8K NOI per unit, this asset generates returns below comparable Class B properties and carries a 50% opex ratio that constrains further margin expansion.

The valuation gap suggests either: (1) the $60M figure reflects aspirational pricing disconnected from appraisal reality, or (2) embedded value-add assumptions not evident in current stabilized operations. Without debt service coverage visibility, downside risk is material if acquisition financing assumes the $60M basis.

AI analysis · Updated 8 days ago

Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.

Sale & Valuation

Est. Sale Price
$60,000,000
Sale $/Unit
$331,491
Value YoY
0.0%
Implied Cap Rate
4.86%
Est. Cap Rate
2.97%

Operating Income

Gross Potential Rent
$3,748,389/yr
Est. Vacancy
5.0%
Submarket Vac.
4.1%
Eff. Gross Income
$3,560,970/yr
OpEx Ratio
50%
Est. NOI
$1,780,485/yr
NOI/Unit
$9,837/yr

Debt & Taxes

Taxes/Unit
$5,062/yr
Est. DSCR

Based on most recent loan: $39,000,000 (Mar 2022, attom)

Submarket Benchmarks

📊

Computed from nearby properties within 3 miles of similar vintage

Submarket Cap Rate
4.39%
Property: 2.97% (-1.42pp)
Price/Unit Benchmark
$226,495
Property: $331,491 (↑46%)
Rent/SF
$2.0/sf
Financial Estimates Notes

No notes yet

Property Summary

ELAN AT BLUFFVIEW APARTMENTS

Built in 2007, this 181-unit, four-story mid-rise (191.2K SF) in northwest Dallas offers 1–4 bedroom units with premium finishes and spacious layouts, positioned as Good quality/Excellent condition Class D wood-frame construction. Surface parking with highway access and on-site retail (The Shops at Bluffview) anchor the property; amenities include resort pool, 24/7 fitness, dog park, and package lockers. Pet-friendly with no utility inclusions specified; located near central Dallas (Walk Score 61) near dining/retail at Bugatti Ristorante, Mi Camino, and Jimmy John's.

AI analysis · Updated 21 days ago

Property Details

Account #
005089000A03C0000
Market
Dallas County, TX
Building Class
APARTMENT (BRICK EXTERIOR)
Building Style
Mid-Rise
Construction
D-WOOD FRAME
Quality
GOOD
Condition
EXCELLENT
Stories
4
Gross Building Area
191,245 SF
Net Leasable Area
207,460 SF
Neighborhood
UNASSIGNED
Last Sale
November 27, 2024
Place ID
ChIJ0f3uocadToYRLpWeB8u7_6E
Business Status
Operational
Enriched
about 2 months ago

Owner Information

Owner
ELAN AT BLUFFVIEW LP
Mailing Address
ATTN: ASSET MANAGEMENT
DALLAS, TEXAS 752012476
Property Notes

No notes yet

Rental Performance

Elan at Bluffview is softening materially, with 2-bedroom asking rents down ~13.0% since early February ($2.07M to $1.86M) despite active 4.3-week concessions. One-bedrooms show less volatility but remain below market benchmarks ($1.62M vs. $1.44M submarket), suggesting the property is competing downward rather than on quality. Current availability at 9 of 181 units (5.0%) paired with 18 available units captured on 3/24 points to volatile occupancy—either rapid turnover or measurement lag—and the aggressive Q1 concession expiration (3/31) signals management anticipated spring leasing weakness. Two-bedrooms significantly outpace one-bedrooms ($1.85M vs. $1.62M), but the rent trajectory and concession depth indicate limited pricing power in the current market.

AI analysis · Updated 9 days ago
Submarket Rent Growth
📊 Nearby properties
Vacancy Trend
Improving
📊 RentCast zip-level data
Submarket Rent/SF
$2.0/sf
📊 Nearby properties

Rent Trends

Estimated Occupancy

Estimated from listed vacancies vs total units

Asking Rent Range

Min/avg/max asking rents from property website

Concession Trend (Weeks Free)

Available Units Over Time

Latest Scrape (Mar 24, 2026)

Rent Range
$1,488 – $1,921
Avg: $1,743
Available
18 units
Concessions
Up to 4 weeks free

Fees

Application: Admin: Pet Deposit: Pet Rent Monthly:

Concession Details

  • ONE MONTH FREE on select apartments if you move in by 3/31
🏠 9 active listings | 1BR avg $1,624 (mkt $1,435 ↑13% ) | 2BR avg $1,853 (mkt $1,971 ↓6% ) | Trend: No data
Unit Beds Baths Sqft Rent Status Listed Days
2BR 2 1,267 $1,918 Active Mar 24
Mar $1,918
2BR 2 1,305 $1,906 Active Mar 24
Mar $1,814
1BR 1 1,005 $1,820 Active Mar 24
Mar $1,673
2BR 2 1,121 $1,803 Active Mar 24
Mar $1,803
2BR 2 1,213 $1,784 Active Mar 24
Mar $1,864
1BR 1 989 $1,639 Active Mar 24
Mar $1,639
1BR 1 822 $1,623 Active Mar 24
Mar $1,488
1BR 1 841 $1,547 Active Mar 24
Mar $1,547
1BR 1 822 $1,492 Active Feb 18 48
Dec $1,454 Feb $1,492 (↑2.6%)
Apt 2402 2BR 2 1,573 $3,090 Inactive Jan 16 124
Stes 1000 & 3410 4BR 3 1,916 $3,055 Inactive Sep 9 1
Apt 4311 3BR 3 1,573 $2,812 Inactive Aug 5 172
Stes 1000 & 1419 3BR 3 1,573 $2,710 Inactive May 27 1
Apt 4307 3BR 3 1,916 $2,710 Inactive Nov 12 270
Apt 3110 3BR 2 1,515 $2,690 Inactive Oct 3 30
Apt 3010 3BR 2 1,515 $2,668 Inactive Aug 5 173
Apt 1310 3BR 2 1,633 $2,620 Inactive Oct 28 285
Apt 4006 2BR 2 1,267 $2,399 Inactive Jan 16 124
Apt 2206 2BR 2 1,305 $2,386 Inactive Oct 26 92
# 1417 2BR 2 1,213 $2,353 Inactive Dec 19 403
Apt 3206 2BR 2 1,267 $2,350 Inactive Nov 18 69
Apt 2113 2BR 2 1,305 $2,336 Inactive Oct 28 89
Apt 2102 2BR 2 1,305 $2,336 Inactive Aug 5 171
Apt 4306 2BR 2 1,267 $2,320 Inactive Oct 3 30
Apt 3106 2BR 2 1,267 $2,320 Inactive Aug 5 87
Apt 2103 2BR 2 1,267 $2,310 Inactive Dec 29 28
Apt 1413 2BR 2 1,213 $2,290 Inactive Oct 20 88
Apt 3306 2BR 2 1,267 $2,255 Inactive Jun 9 133
Stes 1000 & 3306 2BR 2 1,267 $2,255 Inactive Jun 24 1
Apt 3008 2BR 2 1,305 $2,250 Inactive Oct 20 212
Apt 1408 2BR 2 1,342 $2,226 Inactive Nov 18 68
Apt 3208 2BR 2 1,305 $2,210 Inactive Jun 9 133
Apt 1420 2BR 2 1,121 $2,173 Inactive Oct 26 63
Apt 4304 2BR 2 1,121 $2,173 Inactive Sep 22 63
Apt 1319 2BR 2 1,305 $2,146 Inactive Nov 18 69
Apt 1313 2BR 2 1,213 $2,143 Inactive Nov 20 67
Apt 1318 2BR 2 1,305 $2,142 Inactive Aug 5 9
Stes 1000 & 4011 2BR 2 1,305 $2,110 Inactive Aug 7 4
Apt 1406 2BR 2 1,342 $2,105 Inactive Oct 20 88
Apt 2408 2BR 2 1,121 $2,100 Inactive Nov 8 299
Apt 2406 2BR 2 1,305 $2,096 Inactive Dec 29 28
Apt 2202 2BR 2 1,305 $2,086 Inactive Oct 27 427
Apt 4309 2BR 2 1,121 $2,080 Inactive Jun 9 133
Stes 1000 & 2404 1BR 2 1,121 $2,080 Inactive May 20 30
2BR 2 1,121 $2,070 Inactive Feb 17 1
Feb $2,070 Feb $2,070 Feb $2,070 (↑0.0%)
2BR 2 1,213 $2,040 Inactive Sep 22 1
Sep $2,040
Stes 1000 & 3412 1BR 2 1,121 $1,990 Inactive Jun 15 37
2BR 2 1,213 $1,983 Inactive Mar 2 1
Feb $1,983 Mar $1,983 (↑0.0%)
Apt 2306 2BR 2 1,305 $1,980 Inactive Jan 24 197
Apt 4211 2BR 2 1,305 $1,900 Inactive Oct 28 285
Apt 3207 2BR 2 1,267 $1,875 Inactive Nov 21 261
Apt 2413 2BR 3 1,573 $1,865 Inactive Dec 9 243
Apt 3413 1BR 2 1,121 $1,825 Inactive Oct 27 286
Stes 1000 & 4301 1BR 2 1,121 $1,790 Inactive May 28 42
Apt 2006 2BR 2 1,305 $1,770 Inactive Nov 9 273
Apt 2412 1BR 2 1,121 $1,720 Inactive Oct 28 285
Apt 1317 2BR 2 1,213 $1,710 Inactive Nov 8 274
Apt 1414 1BR 1 1,005 $1,709 Inactive Nov 21 410
Apt 1302 1BR 1 989 $1,668 Inactive Nov 18 38
Apt 4305 1BR 2 1,121 $1,650 Inactive Dec 10 242
Apt 1208 1BR 1 989 $1,640 Inactive Jan 24 197
Apt 1217 2BR 2 1,213 $1,640 Inactive Jan 24 197
1BR 1 989 $1,639 Inactive Apr 3 1
Jan $1,641 Mar $1,700 Mar $1,700 Mar $1,639 Mar $1,639 Apr $1,639 (↓0.1%)
Apt 1214 1BR 1 1,005 $1,615 Inactive Oct 28 285
Apt 2411 1BR 2 1,121 $1,590 Inactive Oct 27 286
Apt 3101 1BR 1 841 $1,583 Inactive Oct 27 442
Stes 1000 & 3104 1BR 1 841 $1,580 Inactive Aug 6 1
Apt 1202 1BR 1 989 $1,580 Inactive Nov 8 274
Apt 2308 1BR 1 822 $1,552 Inactive Aug 5 174
Apt 3214 1BR 1 822 $1,552 Inactive Aug 5 174
Apt 4103 1BR 1 822 $1,546 Inactive Oct 27 28
Apt 4001 1BR 1 822 $1,546 Inactive Aug 5 110
Apt 2311 1BR 1 822 $1,536 Inactive Aug 5 112
Stes 1000 & 3312 1BR 1 822 $1,530 Inactive May 18 1
Apt 4109 1BR 1 822 $1,525 Inactive Jan 11 210
Apt 2310 1BR 1 822 $1,525 Inactive Dec 19 233
Ste 1000 BR $1,520 Inactive May 17 365
Apt 2211 1BR 1 822 $1,509 Inactive Sep 9 20
1BR 1 822 $1,508 Inactive Jan 18 1
Jan $1,508
Stes 1000 & 2012 1BR 1 822 $1,505 Inactive Jul 9 27
Apt 4205 1BR 1 822 $1,493 Inactive Dec 9 365
Apt 2010 1BR 1 822 $1,483 Inactive Aug 5 126
Apt 1220 1BR 1 822 $1,483 Inactive Aug 5 125
Apt 3301 1BR 1 841 $1,465 Inactive Oct 27 286
Apt 1216 1BR 1 822 $1,459 Inactive Aug 5 27
Apt 4003 1BR 1 822 $1,450 Inactive Dec 9 243
Apt 3205 1BR 1 822 $1,425 Inactive Jan 24 197
Apt 3305 1BR 1 822 $1,419 Inactive Aug 8 26
Apt 2112 1BR 1 822 $1,395 Inactive Nov 9 273
Apt 3014 1BR 1 822 $1,365 Inactive Oct 27 286
Apt 3314 1BR 1 822 $1,365 Inactive Oct 27 286
Stes 1000 & 2208 1BR 1 822 $1,340 Inactive May 17 10
Stes 1000 & 2212 1BR 1 822 $1,315 Inactive Jun 1 1
Apt 2104 1BR 1 822 $1,302 Inactive Dec 29 16
Apt 2314 1BR 1 822 $1,290 Inactive Nov 8 274
Rental Notes

No notes yet

Demographics

Affordability Risk in an Affluent, Renter-Dense Submarket

At $1.7K monthly rent against a 1-mile median household income of $108.0K, the property's 16.3% affordability ratio sits comfortably below the 30% threshold—but this masks a critical mismatch: 49.0% renter occupancy in the immediate radius means the property competes directly with ownership alternatives in an area where 26.3% of households earn $150K+. The 3-mile and 5-mile radii show strengthening income ($112.5K and $122.3K respectively) and rising renter concentration (50.3% and 55.6%), signaling that ELAN sits at the entry point of a progressive ring; demand comes from the broader affluent renter base, not the immediate neighborhood. The income distribution skew toward high earners ($26.3% earning $150K+ in 1-mile, climbing to 33.1% in 5-mile) positions this as an affluent renter play rather than workforce housing, reducing sensitivity to wage growth but raising exposure to ownership migration and higher-income flight during rate declines.

AI analysis · Updated 9 days ago

1-Mile Radius

Population
23,382
Households
8,590
Avg Household Size
2.77
Median HH Income
$108,013
Median Home Value
$398,568
Median Rent
$1,466
% Renter Occupied
49.0%
Affordability
16.3% (rent/income)
Income Distribution
<$25k $150k+

3-Mile Radius

Population
90,666
Households
35,257
Avg Household Size
2.68
Median HH Income
$112,467
Median Home Value
$480,088
Median Rent
$1,705
% Renter Occupied
50.3%
Affordability
18.2% (rent/income)
Income Distribution
<$25k $150k+

5-Mile Radius

Population
264,241
Households
118,644
Avg Household Size
2.39
Median HH Income
$122,274
Median Home Value
$599,702
Median Rent
$1,798
% Renter Occupied
55.6%
Affordability
17.6% (rent/income)
Income Distribution
<$25k $150k+

Source: US Census ACS 5-Year Estimates (2023) · 6 tracts (1mi)

Demographics Notes

No notes yet

Unit Mix

Unit Mix Concentration & Rent Profile

The property is heavily skewed toward 1-bedroom units (42 of 181 units, 23.2%), with 2-bedrooms comprising 19.9% of the stock and 3+ bedrooms underrepresented at just 3.9%—a profile oriented toward young professionals rather than families. Rent progression is modest: 1-bedrooms at $1.6K average ($1.82/sqft) versus 2-bedrooms at $1.9K ($1.51/sqft), suggesting limited pricing power in the larger unit category and potential tenant downtrading risk in economic softness. The near-absence of studios (zero units) forgoes the entry-level renter segment and higher per-sqft yields typical of that cohort. This mix likely performs well in a tight employment market but leaves exposure to household formation cycles.

AI analysis · Updated 9 days ago

Estimated from 85 listed units (47.0% of 181 total)

1BR 42 units
2BR 36 units
3BR+ 7 units
Unit Mix Notes

No notes yet

Amenities

Pet Policy

Pets are always welcome here. With an onsite dog park, your furry friends have plenty of space to run, play, and explore close to home.

Amenities Notes

No notes yet

Appraisal History

Appraisal & Value Analysis

The property carries a 2025 appraisal of $36.7M with zero YoY movement, suggesting stable market positioning or a recent (prior-year) repricing that has held. At $202.2K per unit, the valuation reflects a 2007-vintage asset with an 83.8% improvement-to-land ratio—typical for a fully stabilized garden-style complex with limited redevelopment upside. Without historical appraisal comparisons, the current flat trajectory cannot confirm whether this represents genuine market strength or stalled appreciation in a softening Dallas multifamily segment.

AI analysis · Updated 21 days ago
Year Total Value Change
2025 $36,650,000 +0.0%
Appraisal Notes

No notes yet

Google Reviews

Trend: Rating improved 140 basis points over the last six months (3.1 to 4.5), signaling recent operational corrections, though the 3.8 lifetime rating and 29 one-star reviews (21.5% of total) indicate material legacy issues. Key Issues: Maintenance responsiveness (ceiling leaks unresolved for 2+ months, ceiling fan failure), pest control (roaches from sewers), security gaps, and inconsistent management tenure ("switched management teams about 3 times in 9 months"). Management Signal: Recent leasing staff (Bill, Tameka) generate disproportionately positive sentiment, suggesting front-office improvements mask underlying operational deficiencies; however, property manager Angela appears in multiple one-star reviews with complaints about rudeness and unresponsiveness. Investment Read: The sharp recent uptick is encouraging but appears driven by personnel changes rather than structural fixes—the recurring maintenance and pest control themes suggest capex and ops discipline issues that could resurface with turnover. Underwriting should scrutinize whether the 4.5 trend is sustainable or a temporary reprieve from the 3.1 baseline.

AI analysis · Updated 5 days ago

Rating Distribution

5★
75 (58%)
4★
11 (8%)
3★
7 (5%)
2★
8 (6%)
1★
29 (22%)

130 reviews total

Rating Trend

Reviews

Luke Castle ★★★☆☆ Feb 2026

I had an acceptable experience at this apartment complex. The maintenance team was solid, and Bill was outstanding. However, during my time at the complex, I felt that the location and the community went downhill. The new company is doing its best to fix it, it's still got some big city issues. Potential renters, be aware that it is right next to a decently rough neighborhood, and while the apartment has good security, you are still going to deal with the issues that follow the area. Also, while the units are alright, don't expect anything crazy and be ready for the share ammenities to be run down and dirty. Overall, not a terribly complex but super high rent to live next to Bachman Lake and Webb Chapel.

Karen Penagos ★★★★★ Jan 2026

We want to give a big thank you to Tameka and Bill for helping us find our new home in Dallas. They made us feel comfortable and happy throughout the entire process, guiding us with professionalism and kindness. They are an amazing team, and their dedication made everything so much easier and enjoyable. We are so excited and can’t wait to move into our new home!

Owner response · Jan 2026

Hi Karen, thank you for sharing that Tameka and Bill made your journey to finding a new home enjoyable and seamless. It's great to know their professionalism and kindness had such a positive impact. We look forward to welcoming you to our community soon! Sincerely, The Elan at Bluffview Management Team

Cory Dobbs ★★★★★ Nov 2025 👍 1

I've lived here for almost a year, and I am looking forward to signing another lease. I was so nervous about moving to Dallas, all heard about moving here were these "Welcome to Dallas" stories of people getting their cars broken into. That has never happened here to me or any of my neighbors. They have a very secure property and garage. This property is mostly hidden between offices restaurants and the embassy suites, that I didn't even know this place existed. When it comes to property management, Bill is one of a kind. He is truly the GOAT! GREATEST OF ALL TIME!! When you have a property manager like Bill, you won't even entertain checking out other properties to see if you can get a better place, because you'll never find anyone like Bill.

Owner response · Nov 2025

We sincerely appreciate you sharing your experience, Cory. It’s great to hear that you feel both comfortable and secure in our community, and that Bill has made such a positive impression. We look forward to having you with us for another lease term. Sincerely, The Elan at Bluffview Management Team

Willer Da Silva ★★★★★ Nov 2025 👍 1

After living there for multiple years, the current management is FINALLY ones I am fully happy with, and made the place my favorite apartment I've lived in. Sizeable improvements were being made every day to make the place safer, quieter and cleaner - the apartments previous management did nothing to stop pet owners from leaving the common areas rather messy. That has not been the case for months, the overall environment of the apartments feels clean and professional, and I constantly see improvements from very consistent cleaning, improved paint jobs and safer doors, etc. They were incredibly helpful in helping me find the best way to terminate my lease earlier so I could move into a home. If not for that life decision, I would have happily lived there for my remainder of my Dallas renting. Angela and Bill at the front desk are very good at communicating and helping, and just overall very friendly to have a chat with. To say that they went the distance and then some to help me out with my move out is an absolute understatement. I'll also add that maintenance orders have always been very solidly handled here.

Owner response · Nov 2025

Hi Willer, we're delighted that our management team and community improvements have made such a positive impact on your time with us. It's wonderful to know that Angela and Bill were able to assist you effectively during your transition. We appreciate your kind words and wish you all the best in your new home. Sincerely, The Elan at Bluffview Management Team

Harry Caddick ★★★★★ Sep 2025 👍 1

I’ve lived at the Elan At Bluffview for fourteen years. When I moved in it was a classy facility, well run and beautiful. With each successive owner and management team it moved further away from its original standard. This has now all changed with new owners willing to upgrade the facility to its former status, coupled with a management team of Business Manager Angela McEvilly and Assistant Manager Bill Shaw who have turned out to be the best management group I’ve experienced while living here. I cannot say enough about them. They are very professional and do what they say they will accomplish. Angela has been fantastic as Bill has. Everything works as it should with a well run facility and management team. The Elan is now a great place to live again. Harry Caddick

Owner response · Sep 2025

Thank you for sharing your experience. We're thrilled to hear about your positive impression of our community and management team. It's wonderful to know that the improvements and dedication of Angela and Bill have made a significant impact on your living experience. We appreciate your long-term residency and look forward to continuing to provide a great environment for you. Sincerely, The Elan at Bluffview Management Team

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Last updated: Feb 26, 2026 9 fields
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