2660 N HASKELL AVE, DALLAS, TX, 752042918
$82,650,000
2025 Appraised Value
↑ 3.3% from prior year
Operational crisis and data integrity failures disqualify this asset for acquisition despite favorable location fundamentals. The property's Google review collapse (4.6 → 3.3 rating in six months) reflects systemic pest, security, and maintenance breakdowns that signal acute management dysfunction or deferred capital catch-up, not temporary operational stumbles. Financially, the analysis framework itself is compromised: the $258.5M sale price estimate contradicts the $82.7M appraisal (212% variance), unit-level rent data is nearly complete absent, and the imminent $168M debt maturity (January 2025) paired with atypical 0.2% LTV creates refinancing ambiguity that prevents reliable debt service assessment. Demographically, the asset is positioned correctly for above-median-income renters (49.8% of 1-mile households earning $100K+) with a 90 Walk Score supporting premium positioning, yet the $1.15K studio rent sits 20% below $1.44K submarket benchmarks—a gap that may reflect occupancy pressure or incompletely captured lease concessions. Recommendation: Pass. The 17.4% pipeline supply pressure, deteriorating submarket vacancy, and immediate operational triage requirements (pest control, security, management accountability) create a 60–90 day execution risk floor that exceeds typical value-add remediation timelines; absent clear management turnover and documented remediation progress, downside scenarios outweigh the location upside.
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Studio, 1 & 2 Bedrooms
Luxury Dallas Apartments featuring studio, 1 & 2 bedroom floor plans with generous dimensions, walk-in closets, open kitchens, and features like USB ports, tile backsplash, carpeted bedrooms, faux-wood floors, custom closets, updated fixtures, full-size washer/dryer and quartz countertops. Maddox Apartments' exceptional location in Cityplace has earned an outstanding 86 Walk Score. With shopping, dining, entertainment and groceries all within a quarter mile, daily errands are effortlessly walkable. DART Rail's Cityplace/Uptown Station is less than a 10-minute stroll away, connecting you to the entire DFW Metroplex. Kroger, Target and LA Fitness are nearby, with Kroger a quick 0.1-mile walk. At Maddox, we know how much your pet means to you. That's why they're allowed to join you at our Dallas, Texas, community.
Maddox is a well-executed 2018–2020 value-add play with strong execution across 95%+ of the 356-unit portfolio. Nearly all kitchens feature white quartz countertops, dark charcoal or gray cabinetry, and mid-to-premium stainless steel appliances—a cohesive, contemporary finishes package that reads solidly Class B+. The renovation timeline clustering heavily around 2018–2020 (36 of 50 dated units) with minimal pre-2016 work indicates a focused capital campaign rather than scattered upgrades; subway tile backsplashes and pendant lighting reinforce the contemporary refresh. Exterior photography and resort-style pool/amenity quality suggest mid-rise podium construction with strong curb appeal and institutional-grade finishes, positioning the asset as stabilized rather than value-add-dependent—limited unit-level upside remains unless a subset of units remain unrennovated.
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The Maddox's Walk Score of 90 and Transit Score of 68 position it in an urban corridor with genuine multimodal appeal—a profile typically associated with $1.4M–$1.6M rents, making the $1.15M asking rate undervalued relative to location fundamentals. High walkability and functional transit access support density-friendly tenant profiles (young professionals, transit-dependent renters) who tolerate smaller units and pay premiums for car-free living, but the rent positioning suggests either below-market submarket conditions, delayed value capture from transit improvements, or a property-level lease-up constraint. Without proximity data to downtown and employment centers, the alignment remains incomplete, though the amenity-rich walkable context likely justifies occupancy resilience.
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The 17.4% pipeline relative to MADDOX's 356-unit base is moderately elevated but not acute—62 units of near-term supply poses manageable competitive pressure if distributed across multiple projects and submarkets. Critical risk factor: the submarket vacancy is deteriorating, meaning MADDOX will face rent growth headwinds precisely as this pipeline materializes; even modest new supply could suppress pricing power in a softening environment. Permit status skews early-stage (mostly plan review and revisions required), suggesting 18–24 month lags before meaningful deliveries, which aligns with cyclical trough timing—manageable if market stabilizes, painful if oversupply persists.
| Distance | Address | Description | Status | Filed |
|---|---|---|---|---|
| 0.4 mi | 4609 MANETT ST | QTEAM MEETING 8.12.2025 (1:30 PM) new townhomes | Revisions Required | Jun 17, 2025 |
| 0.5 mi | 1902 N CARROLL AVE | New Construction of 3 story 33 townhouses with garage at ... | Inspection Phase | Jul 01, 2022 |
| 0.6 mi | 1714 RIPLEY ST | New construction of five townhomes. | Inspection Phase | Jun 19, 2024 |
| 0.6 mi | 1717 N PEAK ST | Commercial New construction of a 7-unit multi-family buil... | Payment Due | Feb 27, 2025 |
| 0.6 mi | 4704 MONARCH ST | Multifamily New Construction, 8 townhouses with 2 bedrooms | Inspection Phase | Apr 01, 2025 |
| 0.7 mi | 4319 SAN JACINTO ST | New Construction 9 unit multifamily. | Inspection Phase | Sep 17, 2024 |
| 0.7 mi | 4315 SAN JACINTO ST | New construction of 9 units multifamily | Payment Due | Sep 17, 2024 |
| 0.7 mi | 4405 SCURRY ST | Q-Team 4405 Scurry for a New, Commercial Multifamily deve... | Revisions Required | Nov 20, 2024 |
| 0.7 mi | 3608 SAN JACINTO ST | New residential townhomes | Inspection Phase | May 26, 2022 |
| 0.7 mi | 4320 SCURRY ST | Q Team for East Village II New Construction for 3 buildin... | Inspection Phase | May 19, 2022 |
| 0.7 mi | 4315 SCURRY ST | Q Team review for East Village New Construction for 15 -... | Inspection Phase | May 04, 2022 |
| 0.8 mi | 1722 N FITZHUGH AVE | 5 Townhome Units New Construction (Multifamily) | Plan Review | Dec 10, 2025 |
| 0.8 mi | 4475 SCURRY ST | New Construction of 18 unit Multifamily. | Inspection Phase | Oct 11, 2024 |
| 0.9 mi | 1906 MOSER AVE | QTEAM MEETING 3.10.2026 (All Day) new multifamily constru... | Revisions Required | Jan 20, 2026 |
| 0.9 mi | 2702 MCKINNEY AVE | 2700 McKinney - 21 Story Mixed Use Tower Including Retail... | Payment Due | Jun 09, 2022 |
| 1.0 mi | 4918 BRYAN ST | New construction MFD, 7 dwelling units, 4918 Bryan | Inspection Phase | Jun 02, 2023 |
| 1.0 mi | 3555 DICKASON AVE | Q-Team Migrated NEW 4 LEVEL ABOVE GRADE GARAGE(1-3.5).LEV... | Payment Due | Mar 24, 2021 |
| 1.0 mi | 1255 ANNEX AVE | QTEAM MEETING 1.8.26 (1:30 PM) New Construction - Multifa... | Inspection Phase | Nov 24, 2025 |
| 1.1 mi | 1000 N PEAK ST | QTEAM 1000 N Peak. New Construction of 54-unit, 3-story M... | Revisions Required | May 15, 2025 |
| 1.1 mi | 3900 LEMMON AVE | New construction of MFD project. 406 dwelling units with ... | Revisions Required | Aug 21, 2024 |
| 1.2 mi | 5601 BRYAN PKWY | QTEAM MEETING 9.3.2025 AM To build 5 unit condos - Total ... | Inspection Phase | Jun 30, 2025 |
| 1.2 mi | 4005 N HALL ST | QTEAM MEETING - 7.23.2025 - 8 unit multifamily new constr... | Payment Due | Jun 17, 2025 |
| 1.2 mi | 4011 N HALL ST | QTEAM MEETING 7.22.2025 - 8 unit multifamily new construc... | Payment Due | Jun 17, 2025 |
| 1.2 mi | 4013 N HALL ST | QTEAM MEETING 7.17.2025 8 unit multifamily new construction | Payment Due | Jun 17, 2025 |
| 1.2 mi | 4555 TRAVIS ST | QTEAM PROJECT The project is a mixed use project of appro... | Revisions Required | Aug 26, 2022 |
| 1.2 mi | 2505 TURTLE CREEK BLVD | New construction of 20-story assisted living building wit... | Inspection Phase | Aug 06, 2024 |
| 1.3 mi | 4777 N CENTRAL EXPY | New podium structured multifamily building with below gra... | Inspection Phase | Jul 02, 2024 |
| 1.4 mi | 3031 N HARWOOD ST | QTEAM MEETING 9.4.2025 3131 N Harwood For Office and 303... | Revisions Required | Jul 21, 2025 |
| 1.4 mi | 5731 RICHMOND AVE | QTEAM MEETING 10.21.2025 (AM) New construction of six-uni... | Inspection Phase | Sep 23, 2025 |
| 1.5 mi | 5946 LEWIS ST | Building 5 condos -3 story. | Revisions Required | Aug 15, 2025 |
| 1.5 mi | 4330 DICKASON AVE | New construction of multi-family// 4330 Dickason. | Plan Review | Jun 29, 2022 |
| 1.6 mi | 5705 LIVE OAK ST | New Construction Multifamily-5705 Live Oak | Inspection Phase | Jul 24, 2024 |
| 1.6 mi | 3201 MAIN ST | QTEAM MEETING 12.3.2025 - NOT USING SB840, CONFIRMED WITH... | Application About to Expire | Oct 16, 2025 |
| 1.6 mi | 6001 LEWIS ST | Commercial New - Multifamily | Inspection Phase | Feb 08, 2024 |
| 1.6 mi | 6027 LA VISTA DR | Construct 5 Plex WOOD FRAMESTUCCO/SIDINGCONDOS WITH ATTAC... | Revisions Required | Sep 19, 2025 |
| 1.6 mi | 5115 MCKINNEY AVE | New construction of mixed use building.90 multifamily uni... | Plan Review | Jul 16, 2023 |
| 1.7 mi | 2811 HONDO AVE | New construction of 12 unit townhome on two lots; 6 units... | Inspection Phase | Jul 16, 2021 |
| 1.7 mi | 2723 HONDO AVE | New construction, multifamily.6 dwelling units. | Inspection Phase | Nov 27, 2024 |
| 1.7 mi | 4618 COLUMBIA AVE | Multifamily-2 New Duplex | Application About to Expire | Dec 16, 2021 |
| 1.8 mi | 4918 EAST SIDE AVE | New construction of 5-unit townhome building | Application About to Expire | Jun 28, 2024 |
| 1.8 mi | 2314 ARROYO AVE | he proposed work includes the construction of three-story... | In Review | Sep 16, 2025 |
| 1.8 mi | 2013 JACKSON ST | ***Manual Recreation*** 1906051126*** - New Multifamily C... | Inspection Phase | Jul 10, 2025 |
| 1.9 mi | 6151 ORAM ST | Construction of New Multifamily Units | Permit About to Expire | Dec 23, 2024 |
| 1.9 mi | 2514 LUCAS DR | (1131) MULTI-FAMILY DWELLING / 5 UNIT MULTIFAMILY | Inspection Phase | Feb 24, 2025 |
| 1.9 mi | 720 S GOOD LATIMER EXPY | Q Team Review New construction of a 21 level residential ... | Plan Review | Jan 31, 2023 |
| 2.0 mi | 1701 S MALCOLM X BLVD | Q-Team Review, new Construction of two-story structure co... | Inspection Phase | Nov 18, 2021 |
| 2.0 mi | 6235 ORAM ST | QTEAM MEETING 1.29.2026 (9AM) 40 unit, 4 story apartment ... | Plan Review | Jan 12, 2026 |
| 2.1 mi | 5810 REIGER AVE | QTEAM MEETING 11.20.2025 (9 am) New construction of group... | Inspection Phase | Oct 23, 2025 |
| 2.1 mi | 4501 AFTON ST | Residential use | Inspection Phase | Nov 23, 2021 |
| 2.1 mi | 3501 ASH LN | New 293 units apartment complex with wrapping 5 story par... | Revisions Required | Aug 05, 2023 |
| 2.4 mi | 2095 S HARWOOD ST | THE PROJECT CONSISTS OF NEW CONSTRUCTION IMPROVEMENTS FOR... | Payment Due | Jul 18, 2023 |
| 2.4 mi | 1919 S HARWOOD ST | QTEAM MEETING 1.29.2026 (1:30 PM) 4 story multifamily apa... | Revisions Required | Dec 29, 2025 |
| 2.4 mi | 2522 MERLIN ST | NEW CONSTRUCCION MULTIFAMILY | Additional Info Required | Mar 09, 2026 |
| 2.5 mi | 1900 S ERVAY ST | MANUAL CONVERSION: 1903061211 - EC, FS, FA, PL, ME, EL, G... | Inspection Phase | May 13, 2025 |
| 2.5 mi | 1905 CORINTH ST | QTEAM MEETING 11.6.2025 (1:30 PM) Two four story multifam... | Revisions Required | Sep 19, 2025 |
| 2.5 mi | 1819 LEAR ST | PROJECT CONSIST OF (2) 5 UNIT 4-STORY NEW CONSTRUCTION TO... | Revisions Required | Nov 24, 2025 |
| 2.7 mi | 3000 SOUTH BLVD | CONSTRUCTION OF NEW TWO STORY STUDIO APARTMENTS | Revisions Required | Jan 21, 2025 |
| 2.7 mi | 2220 S ERVAY ST | NEW GROUND UP MULTIFAMILY DWELLING, FIVE-STORY WITH 315 A... | Payment Due | Feb 12, 2025 |
| 2.7 mi | 3108 SOUTH BLVD | New 5 unit multi-family dwelling. Previous permit number:... | Revisions Required | Feb 20, 2025 |
| 2.7 mi | 3700 INWOOD RD | QTEAM MEETING Senior Living community with independent li... | Inspection Phase | May 28, 2025 |
| 2.7 mi | 1405 SEEGAR ST | (7) four story townhomes. Site development including driv... | Revisions Required | Jun 12, 2025 |
| 3.0 mi | 2710 KIMSEY DR | New MFD project for a 3 story 5 unit townhome apartment c... | Plan Review | Jan 22, 2025 |
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Key Issue: Imminent Refinancing Crisis
MADDOX faces a critical maturity wall with its $168.0K Nexus loan due January 2025—just 7 months into a June 2024 origination, suggesting either a bridge structure or data anomaly that demands clarification before underwriting. At $472.2K per unit, the debt-to-value ratio appears manageable against the $82.7M appraisal, but the minimal loan amount relative to property value (0.2%) is inconsistent with typical multifamily leverage and may reflect incomplete debt capture. The ownership chain shows three resales in 13 years with a 2013 quit claim deed—a neutral transfer mechanism but paired with 9 transactions total, indicating moderate portfolio churn rather than distress. Current ownership by CHAI CAPITAL (non-absentee, 1.8 years) doesn't exhibit forced liquidation signals, though the compressed loan term and missing DSCR data prevent assessment of operational debt service capacity.
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The estimated sale price ($258.5M) is materially disconnected from the appraised value ($82.7M)—a 212% variance that renders the financial metrics unreliable. Setting aside this data integrity issue, the implied 2.96% cap rate sits 225 basis points below the Dallas submarket average of 5.21%, suggesting either severe underwriting of expenses or significant value-add upside embedded in assumptions. At $6,879 NOI per unit, the property trades at premium positioning relative to typical Class B stabilized comps ($5,200–$6,200 range), yet the 50% opex ratio and $5,804 tax burden per unit appear reasonable for a 2011-vintage asset. The 0.3% vacancy assumption is optimistic for current market conditions and likely masks softness in the 2.8% effective rent growth implied by the GPR-to-EGI bridge.
Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.
Based on most recent loan: $168,000 (Jun 2024, attom)
Computed from nearby properties within 3 miles of similar vintage
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MADDOX – Dallas, TX
Class A mid-rise (356 units, 2011, 5-story masonry construction) located in Cityplace with walk score of 90 and immediate access to retail/dining/grocery within quarter-mile radius. Unit finishes include quartz countertops, full-size in-unit W/D, custom closets, and USB ports; property maintains excellent condition/quality rating. No parking data provided, and utilities allocation between owner/resident unclear from available data. Pet policy caps two animals per unit with breed restrictions; amenity package emphasizes resident services (24/7 concierge, on-demand housekeeping, flexible payment options).
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Data integrity issue prevents meaningful analysis. The property shows only studio units at $1.15K asking rent with zero availability across all recent snapshots (as of late March 2026), yet historical concession data is sparse and rental trend velocity cannot be assessed—snapshot rent fields are null for all dates except one isolated 4.3-week free rent concession on 3/22. The single active listing and zero vacant units suggest either a fully-leased, stabilized asset or incomplete data capture; without multi-period rent and occupancy trends, occupancy trajectory and pricing momentum remain indeterminate. Submarket growth at 10.2% and market benchmarks ($1.44K for studios) imply potential upside if in-place rents trail asking rents, but current dataset lacks lease-level detail to confirm.
Estimated from listed vacancies vs total units
| Unit | Beds | Baths | Sqft | Rent | Status | Listed | Days |
|---|---|---|---|---|---|---|---|
| Studio | 1 | 653 | $1,150 | Active | Dec 21 | 472 | |
|
Dec $1,150
|
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| Apt 2172 | 1BR | 1 | 790 | $2,584 | Inactive | Jan 11 | 210 |
| Apt 3143 | 1BR | 1 | 790 | $2,380 | Inactive | Oct 27 | 286 |
| Apt 5141 | 2BR | 2 | 1,189 | $2,308 | Inactive | Oct 30 | 283 |
| Apt 4147 | 1BR | 1 | 957 | $2,293 | Inactive | Jan 11 | 210 |
| Apt 2117 | 2BR | 2 | 1,189 | $2,280 | Inactive | Oct 27 | 286 |
| Apt 1174 | 2BR | 2 | 1,209 | $2,277 | Inactive | Oct 27 | 286 |
| Apt 2126 | 2BR | 2 | 1,209 | $2,268 | Inactive | Dec 7 | 245 |
| Apt 1141 | 2BR | 2 | 1,189 | $2,257 | Inactive | Dec 7 | 245 |
| Apt 5121 | 1BR | 1 | 653 | $2,253 | Inactive | Jan 11 | 210 |
| Apt 1161 | 2BR | 2 | 1,209 | $2,224 | Inactive | Jan 11 | 210 |
| Unit 232 | 2BR | 2 | 1,209 | $2,220 | Inactive | Apr 23 | 473 |
| Apt 1156 | 2BR | 2 | 1,209 | $2,209 | Inactive | Oct 28 | 285 |
| Apt 5169 | 2BR | 2 | 1,189 | $2,173 | Inactive | Dec 20 | 232 |
| Apt 4169 | 2BR | 2 | 1,189 | $2,168 | Inactive | Jan 23 | 198 |
| Apt 5142 | 2BR | 2 | 1,189 | $2,129 | Inactive | Jan 12 | 209 |
| Apt 2179 | 2BR | 2 | 1,189 | $2,121 | Inactive | Oct 30 | 283 |
| Apt 1179 | 2BR | 2 | 1,189 | $2,106 | Inactive | Oct 27 | 286 |
| Unit 222 | 2BR | 2 | 1,189 | $1,942 | Inactive | Apr 23 | 473 |
| Apt 4150 | 1BR | 1 | 941 | $1,753 | Inactive | Jan 13 | 208 |
| Apt 3177 | 1BR | 1 | 941 | $1,748 | Inactive | Jan 23 | 198 |
| Apt 4154 | 1BR | 1 | 941 | $1,746 | Inactive | Jan 11 | 210 |
| Apt 1160 | 1BR | 1 | 860 | $1,746 | Inactive | Nov 15 | 266 |
| Apt 4129 | 1BR | 1 | 941 | $1,738 | Inactive | Jan 11 | 210 |
| Apt 2155 | 1BR | 1 | 860 | $1,696 | Inactive | Jan 12 | 209 |
| Apt 1110 | 1BR | 1 | 759 | $1,662 | Inactive | Oct 30 | 283 |
| Apt 1101 | 1BR | 1 | 810 | $1,656 | Inactive | Oct 29 | 284 |
| Apt 4107 | 1BR | 1 | 653 | $1,652 | Inactive | Oct 27 | 286 |
| Apt 2175 | 1BR | 1 | 653 | $1,636 | Inactive | Oct 30 | 283 |
| Apt 3124 | 1BR | 1 | 759 | $1,606 | Inactive | Oct 29 | 284 |
| Apt 1112 | 1BR | 1 | 810 | $1,603 | Inactive | Dec 7 | 245 |
| Apt 5120 | 1BR | 1 | 759 | $1,600 | Inactive | Oct 30 | 283 |
| Apt 3127 | 1BR | 1 | 759 | $1,591 | Inactive | Oct 27 | 286 |
| Apt 4112 | 1BR | 1 | 810 | $1,589 | Inactive | Jan 12 | 209 |
| Apt 5130 | 1BR | 1 | 941 | $1,589 | Inactive | Nov 21 | 261 |
| Apt 2109 | 1BR | 1 | 860 | $1,588 | Inactive | Dec 7 | 245 |
| Apt 5139 | 1BR | 1 | 810 | $1,579 | Inactive | Jan 11 | 210 |
| Apt 3114 | 1BR | 1 | 810 | $1,567 | Inactive | Nov 21 | 261 |
| Apt 5111 | 1BR | 1 | 810 | $1,564 | Inactive | Oct 30 | 283 |
| Apt 3140 | 1BR | 1 | 810 | $1,562 | Inactive | Jan 23 | 198 |
| Unit 111 | 1BR | 1 | 790 | $1,496 | Inactive | Apr 23 | 473 |
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Income-Rent Alignment & Renter Demand Depth
The 1-mile submarket presents a strong but narrowly concentrated demand profile: 77.4% renter occupancy and a 22.3% affordability ratio indicate $1.15K rents are accessible but stretched for the median $101.9K household—acceptable for a high-barrier urban core but leaves minimal margin for economic softening. However, 49.8% of 1-mile households earn $100K+, suggesting the property captures affluent renters by choice rather than necessity, which stabilizes occupancy but limits downside protection to workforce segments. The 3-mile radius shows marked income normalization (69.4% renters, 30.7% >$150K earners) with a healthier 19.6% affordability ratio, signaling the property's true demand gravity lies in the suburban transition zone rather than the immediate urban pocket. Population density drops sharply beyond 3 miles (183.7K to 378K households), and lower-income concentration rises to 28.8% earning under $75K at 5 miles, confirming this is not a workforce housing play—the property depends on above-median-income renters with limited price sensitivity.
Source: US Census ACS 5-Year Estimates (2023) · 14 tracts (1mi)
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Unit Mix Analysis – MADDOX
The property's unit composition is fundamentally broken: 356 units reported yet only 41 units accounted for in the mix data (1 studio, 26 one-BR, 14 two-BR, zero three-BR-plus). This data gap prevents meaningful analysis of concentration, rent stratification, or market alignment. The single studio at $1.15K/653 SF suggests a likely data entry error rather than actual product mix. Before proceeding with investment diligence, obtain complete unit-by-unit rent roll and current occupancy status—current disclosures are insufficient for underwriting.
Estimated from 41 listed units (11.5% of 356 total)
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We implement a 2-pet limit per apartment home. Not approved but not limited to: Pit Bull Terriers, Staffordshire Terriers, Rottweilers, German Shepherd, Presa Canarios, Chow Chow, Doberman Pinschers, Akitas, Wolf hybrids, Mastiffs, Cane Corsos, Great Danes, Alaskan Malamutes, Siberian Huskies. Including any mix of the breeds listed above. Cats and dogs allowed. Pet rent basis: Per Pet. Max number of pets: 2.
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The property shows modest appreciation of 3.3% YoY to $82.7M, translating to $232.3K per unit—reasonable for a 2011-vintage asset in current market conditions. The improvement-to-land ratio of 4.5x ($67.6M vs. $15.0M) leaves limited redevelopment upside; the high improvement basis suggests the existing structure captures most feasible density. Without prior appraisal benchmarks, the single 2025 data point cannot confirm whether this growth trajectory reflects market recovery or asset-specific performance; trend analysis would require 2023–2024 comparables.
| Year | Total Value | Change |
|---|---|---|
| 2025 | $82,650,000 | +3.3% |
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Rating collapse signals acute operational breakdown. The property's 4.0 overall rating masks a sharp 1.3-point deterioration in the last six months (3.3 vs. 4.6 prior), driven by 53 one-star reviews concentrated in recent months (Feb 2026, Jan 2026, Dec 2025). Negative reviews consistently cite pest infestation, vehicle break-ins/theft, trash management failures, broken elevators, and unresponsive management—systemic property condition and security issues rather than isolated complaints. While 5-star reviews praise two leasing agents (Draper, Mareena) and location, this individual-level service cannot mask deteriorating fundamentals: the property is shedding resident satisfaction rapidly, suggesting either recent operational changes, management turnover, or deferred maintenance catching up. Investment thesis faces material execution risk unless management can demonstrate immediate remediation of security and pest control within 60-90 days; current trajectory indicates a value-trap acquisition.
257 reviews total
this place is disgusting to live in. The trash is left all over the hallways, cockroaches come up through the showers, cars are broken into or windows smashed multiple times a day, they don't care about their tenants. Mold is all over and they do nothing about it. If I could leave today, I would. They don't deserve even 1 star.
Owner response · Feb 2026
S A, We appreciate all feedback and take our resident’s feedback very seriously. It is always our goal to provide a quality standard of living. Please contact our property manager at +1 972-474-6730 directly so that we may properly address your concerns and provide you with a more pleasant experience.
DON’T RENT FROM THE MADDOX. RUN, DON’T WALK AWAY. Seriously, rent anywhere else. Absolutely Dishonest team at office. PLUS Broken elevators for weeks. Trash rooms filled to capacity for weeks. Trash pilled in hallways for weeks. Stench of garbage in hallways. Rat & cockroach infestation.
Owner response · Feb 2026
Thank you for your feedback. We’re sorry to hear about your experience. Trash service was temporarily affected due to inclement weather and unsafe road conditions to ensure driver safety and resumed as soon as conditions allowed. Our records show all items have been addressed with our service partners. If anything was missed, please do not hesitate to contact a member of our staff.
Perfect spot to live in if you want ur CAR GETTING BROKEN INTO , STOLEN , OR MESSED WITH. BEEN HERE FOR 2 years and these things were happening from the moment i was moving in to this very day , nobody seems to want to help.Given the price i pay to live here and being "LUXURY" its not worth it
Owner response · Feb 2026
Hi David Alvarado, Thank you for sharing your feedback. Our team values all residents and we always strive to provide the best quality of living. Please contact our manager at +1 972-474-6730. We would appreciate the opportunity to speak with you and rectify the situation.
We had an apartment tour scheduled for 10:00 AM, which was confirmed by text message the same morning. My girlfriend and I arrived at 10:09 AM after having trouble finding parking in front of the building. We checked in immediately and were told to sit and wait. We waited over 25 minutes with no communication, no update, and no explanation about how long the wait would be. No one checked on us at all. At 10:35 AM, we decided to leave, and even then no one acknowledged us or apologized. What made the experience even more frustrating is that at 11:03 AM, we received a text saying "Thank you for touring our property," even though we never received a tour. If a tour is scheduled and confirmed for 10:00 AM, it is unreasonable and unprofessional to make people wait over 30 minutes with zero communication. This was a complete waste of time and very disappointing for “luxury Apartments”
Owner response · Jan 2026
Bünyamin Karalar, We are very disappointed to hear that your experience at Maddox did not meet your expectations. Please reach out to us directly so we can better understand your concerns and work towards a resolution together.
I lived here for a year and had the worst experience of my 10 years of living on my own. Management was terrible and no help, cars were constantly getting broken into and stolen. Also after years of cars being broken into and stolen management still refused to get the cameras working In the parking garage. They also would constantly lock the garbage shoot, so everyone would end up throwing their garbage in the hallway. I would not suggest moving here.
Owner response · Jan 2026
Blair Burns, We apologize for any issues you may have encountered during your stay at Maddox. Our team is committed to ensuring our residents have a positive living experience. Please reach out to us directly so we can discuss how we can improve your experience and better serve future residents.
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