3503 W WALNUT HILL LN, IRVING, TX
$70,000,000
2025 Appraised Value
↑ 7.7% from prior year
Pass. Operational deterioration and structural market mismatch outweigh renovation-era positioning. Google ratings collapsed 80 bps in six months (4.7→3.9) driven by roach infestations and administrative failures, indicating systemic management breakdown that post-2019 renovation cannot remedy. The property trades at a 31.5% per-unit premium ($162.8K vs. $123.8K submarket) while showing 7.56% cap rate (67 bps above market), with aggressive $1K concessions masking soft underlying demand—rent growth of 7.4% since March 2026 is buy-down activity, not market strength. Critically, Walk Score 59 and Transit Score 26 create a structural demand ceiling incompatible with the sub-$1.9K monthly rent positioning; affluent tenants paying $1,894/month cluster in 75+ walkability corridors with DART connectivity, not Irving's car-dependent periphery. A matured $26.1M Prudential loan (unresolved since March 2021) against 100% LTV and an unresolved unit-mix data integrity issue compound execution risk. Current ownership (since 2016) has active refinancing capability, but without demonstrated pest remediation and operational stabilization, acquisition would require 10%+ downward price reset and 90+ days of third-party pest/management verification—placing this squarely on watch-list pending operational triage, not active bid.
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Life Near the Heart of Irving
Located minutes away from Las Colinas and Downtown Dallas, our Irving apartment community delivers the best of the Metroplex to your doorstep. Upscale apartment amenities like wood-burning fireplaces and nine-foot ceilings with crown molding will make you proud to call any of our one, two, and three-bedroom apartments for rent in Irving, TX home. Convenience to major employers, like DFW International Airport and North Lake College, makes your weekday commute a breeze.
Interior Finishes: The 2019 renovation delivered consistent mid-market upgrades across the 378-unit portfolio. Kitchens feature quartz and granite countertops (light gray and white colorways), modern shaker and slab cabinetry in navy/charcoal and forest green, and premium stainless appliances—a clean step above builder-grade. Flooring splits between tile and vinyl plank; 89% of photographed units graded "good" to "excellent," with fresh paint throughout and no visible deferred maintenance flagged.
Amenity Positioning: The fitness center and resort-style pool complex demonstrate Class B+ quality with contemporary design—vaulted ceilings, skylights, premium cardio equipment, and a designed clubhouse kitchen. This amenity package supports market-rate rent positioning post-renovation and differentiates the property from garden-style comps from the 2001 original construction vintage.
Value-Add Saturation: With 28 of 42 photos from 2019-era finishes and no material renovation-phase inconsistency noted, the value-add window is largely closed. The garden-style configuration (predominantly surface parking) and mid-rise typology limit future upside to operational improvements rather than physical renovation.
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Location severely constrains value capture. At Walk Score 59 and Transit Score 26, Cortland Walnut Hill is car-dependent—incompatible with the $1.9M monthly rent roll aspirations typical of 2019-repositioned urban multifamily. Irving's transit desert and car-reliant infrastructure underserve tenants willing to pay $1,894/month, who typically cluster in neighborhoods scoring 75+ walkability with robust transit access (DART connectivity <0.5 miles, dense retail/dining corridors). The property's modest scores suggest either below-market rents for a newer renovation or demographic mismatch (student/workforce housing would align better with car-dependent positioning). Without proximity data to DFW employment centers or major mixed-use nodes, demand durability is questionable for premium-positioned product in this location.
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Zero pipeline risk. No permitted or under-construction units in the immediate submarket (0.0% of the property's 378-unit base), eliminating near-term supply pressure on occupancy and rent trajectory. The absence of competing deliveries provides a clean leasing environment through the current cycle.
No multifamily construction permits found within 3 miles
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Refinancing risk is acute: $26.1M Prudential loan matured March 2021 and remains unresolvedyet two subsequent financings (2016, 2020) suggest active management rather than distress. Current total debt of $70.0M against $70.0M appraised value implies 100% LTV—or potentially higher if the matured loan has been extended informally. Loan-to-unit ratio of $185.2K/unit is reasonable for a 2001-built, 2019-renovated asset, but the $43.1M Walker & Dunlop tranche (originated at 2016 acquisition price of $53.8M) indicates 80% LTV at entry. The ownership chain shows stable hold by Walnut Hill TX Partners since 2016 with targeted refinancing activity in 2020 (mortgage + mezzanine structure via Goldman Sachs), signaling operational control rather than motivated distress liquidation. Missing DSCR and rate data limits leverage assessment, but the matured senior debt status warrants confirmation of extension terms or payoff source before underwriting.
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NOI and Valuation Disconnect Signals Value-Add Positioning
Cortland Walnut Hill trades at $162.8K per unit against a submarket median of $123.8K—a 31.5% premium—yet the estimated cap rate of 7.56% sits 67 bps above submarket at 6.89%, suggesting the market is pricing in execution risk or near-term lease-up. The $12.3K NOI per unit is strong for Dallas Class A/B, but the 8.5% gap between estimated ($61.5M) and appraised value ($70.0M) implies the appraiser is not yet crediting the 2019 renovation's income upside. An opex ratio of 45% is healthy, but the 1.6% vacancy assumption appears optimistic relative to the 31.5% price premium—any normalization to 2.5%+ vacancy would compress NOI materially and justify the lower estimated valuation.
Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.
Based on most recent loan: $43,075,000 (Dec 2016, attom)
Computed from nearby properties within 3 miles of similar vintage
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CORTLAND WALNUT HILL is a 378-unit garden-style apartment community built in 2001 with a 2019 renovation, located in Irving with proximate access to Las Colinas, Downtown Dallas, DFW Airport, and North Lake College. The three-story, wood-frame property (400K SF gross) features attached garage parking (select units), nine-foot ceilings with crown molding, and wood-burning fireplaces across one-, two-, and three-bedroom floor plans. Amenities include resort-style pool, upscale fitness center, clubroom, and bark park; residents pay usage-based utilities. The property carries an EXCELLENT quality/condition rating and 4.6 Google rating, though the Walk Score of 59 reflects suburban car-dependency typical of Irving's employment corridors.
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Rent Growth Masked by Aggressive Concessions
Cortland Walnut Hill's asking rents have inflated 7.4% since March 2026 ($1,763.4 to $1,894.0), but the property is actively discounting leases with $1K off + 4.3 weeks free—signaling soft underlying demand despite headline rent growth. Two-bedroom units command the strongest pricing at $2,048.3, outpacing market benchmarks ($1,867), while one-bedrooms at $1,427.5 lag benchmarks ($1,400) by less margin. With only 6 active listings against 378 units (1.6% availability), the property appears well-leased, but the persistence of material concessions suggests landlords are buying occupancy rather than capturing rent growth.
Estimated from listed vacancies vs total units
Min/avg/max asking rents from property website
| Unit | Beds | Baths | Sqft | Rent | Status | Listed | Days |
|---|---|---|---|---|---|---|---|
| 3BR | 2 | 1,517 | $2,364 | Active | Mar 17 | — | |
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Mar $2,364
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| 2BR | 2 | 1,329 | $2,110 | Active | Mar 17 | — | |
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Mar $2,110
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| 2BR | 2 | 1,148 | $2,090 | Active | Mar 17 | — | |
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Mar $2,090
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| 2BR | 2 | 1,135 | $1,945 | Active | Mar 17 | — | |
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Mar $1,945
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| 1BR | 1 | 767 | $1,490 | Active | Mar 17 | — | |
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Mar $1,490
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| 1BR | 1 | 659 | $1,365 | Active | Mar 17 | — | |
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Mar $1,470
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| — | 2BR | 2 | 1,109 | $1,906 | Inactive | Oct 28 | 188 |
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Affordability Risk in Dense Urban Core; Affluent Suburban Demand.
The 1-mile radius presents a structural mismatch: $1.9K monthly rent against $62.0K median HHI yields a 27.7% affordability ratio—above the 25% threshold for workforce housing—while 78.9% renter concentration signals captive demand but limited income flexibility. Income skews downward (36% earn under $50K) relative to the broader 3-mile and 5-mile markets, where median HHI climbs to $77.9K and $82.6K respectively and high-income households ($100K+) represent 33.2% and 37.4% of distribution. The property sits in an urban-core pocket with weaker purchasing power than its surrounding suburban ring, suggesting rent growth is constrained by local tenant wallet unless the property positions as lifestyle-premium rather than market-rate.
Source: US Census ACS 5-Year Estimates (2023) · 8 tracts (1mi)
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Data integrity issue prevents meaningful analysis. The unitmix field reports only 1 two-bedroom unit across 378 total units, while listingsby_bedroom shows 6 units (2x1BR, 3x2BR, 1x3BR)—a fundamental reconciliation gap. Without complete unit inventory breakdown, any assessment of concentration risk, rent trajectory by type, or market positioning is unreliable. Recommend requesting full unit schedule before proceeding with underwriting.
Estimated from 1 listed units (0.3% of 378 total)
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Pet-friendly community features a designated bark park for furry residents, large and small
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Appraisal Analysis – CORTLAND WALNUT HILL
Current appraised value of $70.0M yields $185.2K per unit, a 7.7% YoY gain reflecting post-2019 renovation value retention in a recovering market. Land comprises 25.5% of total value ($17.9M), leaving 74.5% in improvements—a typical ratio for a recently repositioned asset that limits near-term redevelopment optionality but signals strong NOI-to-value capture. Single appraisal snapshot limits trend analysis; multi-year history needed to confirm whether the 7.7% growth represents market recovery, operational outperformance, or comparable-driven normalization post-pandemic.
| Year | Total Value | Change |
|---|---|---|
| 2025 | $70,000,000 | +7.7% |
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Rating collapse in past 6 months signals acute operational deterioration despite strong historical position. The 4.6 overall rating masks a sharp 80 basis point decline from 4.7 to 3.9 over the past six months, driven by a spike in 1-star reviews (50 of 93 negative ratings) concentrated in Feb-July 2026. Two recurring complaints dominate recent feedback: active roach infestations requiring resident lease breaks, and administrative failures (deposit disputes unresolved for 3+ months, leasing office closures). While maintenance and leasing staff (Chauncee, Edgar, Brian) earn consistent praise, these bright spots cannot offset systemic pest control and management accountability failures. The property's investment thesis faces material risk unless pest remediation and operational controls are demonstrably resolved—current trajectory suggests pre-acquisition due diligence missed or post-acquisition management deteriorated significantly from the 2019 renovation baseline.
630 reviews total
Wish I could give this apartment complex 0 stars! My husband and I recently broke our lease here because there's an infestation of roaches! The management here have been no help at all and pest control was ineffective. I urge anyone thinking of renting here to think again!!
Owner response
Hi Janelle,
We’re truly sorry to read about your experience. The health and comfort of our residents is extremely important to us, and we take all concerns seriously.
Regarding the pest issue, we promptly scheduled our pest control vendor, Arrow Exterminators, to inspect the apartment. Monitoring traps were placed as part of their standard process to determine whether there was an active infestation. During follow-up visits, the traps showed no activity, and their specialist found no signs of an infestation. Despite this, they offered a bi-weekly treatment plan to help your peace of mind, but we understand that you felt this approach did not align with what you felt to be ideal.
We regret that your experience did not meet expectations and appreciate your feedback. If you'd like to discuss your experience further or if there is anything we can do for you, please feel welcome to reach out to us at walnuthill@cortland.com.
-Your Cortland Walnut Hill team
ROACHES UPON ROACHES!! This complex is infested with them. No matter how many times we requested for an exterminator to take care of the problem it did not work. It was so infested they began to get into our bed at night. When we made management aware of the problem, we were told to “leave the dead bugs there and we’ll have the exterminators come to confirm it.” Mind you they only come once a week. To suggest this, most definitely violates health and safety laws which we are currently discussing with our legal counsel. This place would rather let you live in filth and sell you on the idea of living in a beautiful home just to lock you into a lease. On top of that mold was painted over throughout our unit instead of being properly dealt with before we moved in.This was the worst apartment living experience I have ever had and I suggest no one move into this place as it is a complete scam.
Owner response
Andrew,
We’re truly sorry to read about your experience. The health and comfort of our residents is extremely important to us, and we take all concerns seriously.
Regarding the pest issue, we promptly scheduled our pest control vendor, Arrow Exterminators, to inspect the apartment. Monitoring traps were placed as part of their standard process to determine whether there was an active infestation. During follow-up visits, the traps showed no activity, and their specialist found no signs of an infestation.
Separately, concerns related to organic growth are handled through a different process. We can assure that our service team follows proper and necessary protocols to evaluate and treat any reports of organic growth appropriately. We regret that your experience did not meet expectations and appreciate your feedback. If you'd like to discuss your experience further or if there is anything we can do for you, please feel welcome to reach out to us at walnuthill@cortland.com.
-Your Cortland Walnut Hill team
We’ve truly enjoyed living here. From day one, the team has been welcoming, kind, and easy to work with. You can tell they genuinely care about the residents and take pride in keeping the community running smoothly. Every interaction with the leasing office has been positive, and they’re always approachable and willing to help.
One thing we really appreciate is the sense of community. The events they host almost every other week are such a nice touch, it’s a great way to meet neighbors and feel connected. Speaking of neighbors, everyone we’ve met has been friendly and respectful, which makes it feel even more like home.
Overall, it’s been a great experience, and we’re happy to call this place home. We’re grateful for the communication, responsiveness, and effort the team puts into making this a welcoming community.
Owner response
Hi Alex,
Thank you so much for your kind words! We’re thrilled to hear that you’ve enjoyed living here and feel connected to our community. Our team truly takes pride in creating a welcoming environment, and it means a lot to know that our efforts make a difference. We’re glad you’ve enjoyed the events and the sense of community — it’s residents like you who make our community so special.
Thank you again for sharing your experience, and we look forward to continuing to make your home a place you love!
- The Cortland Walnut Hill team
Just had a tour here and this complex made a huge impact on making sure I was heard and my needs were met ,thank you Logan fr everything you did for me you’re the best can’t wait to move in
Owner response
Thank you so much Kevin for your kind words! We’re thrilled to hear that your tour made such a positive impression and that you felt heard and supported throughout the process. Logan will be so happy to know her efforts made a difference — we’re lucky to have her on our team! We can’t wait to welcome you to your new home and are excited for you to move in soon. - Your Cortland Walnut Hill Team
Lived here for 2 years now and I looove all the things they do at the office for everyone.
Almost every month they have free stuff for the kids to enjoy. During Christmas , they even had a free wrapping station with ribbons boxes wrapping paper and more ! Plus smores, hot coco, and popcorn always ready. The gym has ALOT of machines and pool is never too busy! Added plus, every one of the neighbors is friendly! Would definitely recommend this place for other families!
Owner response
Thank you so much for this amazing review, Maile!
We’re thrilled to hear how much you’ve enjoyed living here over the past two years. Creating a fun, welcoming community is something we truly love doing, so it’s wonderful to know the events, holiday activities, and little extras like the wrapping station, s’mores, and hot cocoa have made a difference for you and your kids.
We’re also glad you’re enjoying the gym, pool, and friendly neighbors that sense of community is what makes this place feel like home.
Thank you again for the recommendation and for being such a valued part of our community!
-Your Cortland Walnut Hill team
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