TRINITY GROVES PHASE III

500 SINGLETON BLVD, DALLAS, TX

APARTMENT (BRICK EXTERIOR) Mid-Rise 368 units Built 2022 4 stories ★ 3.8 (249 reviews) 🚶 52 Somewhat Walkable 🚌 47 Some Transit 🚲 59 Bikeable

$70,250,000

2025 Appraised Value

↑ 1.6% from prior year

🏘️ Community includes 2 DCAD parcels (656 total units)

TRINITY GROVES PHASE III – EXECUTIVE SUMMARY

Trinity Groves Phase III presents a classic new-construction overvaluation trap masked by Class A positioning and acute operational deterioration. The property trades at a 2.67% cap rate versus a 5.19% submarket average (252 bps spread), pricing in growth assumptions unsupported by current fundamentals: 1-bedroom rents of $851/month sit 53.1% below market benchmarks, occupancy data is opaque or inflated, and the unit mix (100% one-bedroom, only 62 units documented against 368 reported) raises immediate data integrity concerns. Demographics support demand depth (71.1% renters, $77.6K median income in 3-mile core), but the property's Walk Score of 52 and Transit Score of 47 position it as car-dependent—appropriate for rental pricing but misaligned with premium Class A aspirations. Most critically, Google reviews collapsed from 3.5 to 2.7 stars over six months due to systematic management failure (maintenance neglect, security breakdowns, pest infestation), directly contradicting the stabilized operational thesis required to justify 252 bps cap rate compression.

Pass. This is a 2022 delivery still in value extraction mode, not a stabilized acquisition. Repricing downward to submarket cap rates (5.0%+) and reconceptualizing as a value-add turnaround (management replacement, operational rebuild, potential unit-mix expansion) would be required to justify entry. Current positioning is overlevered to tenure premium in a flat market with deteriorating operational execution.

AI overview · Updated 1 day ago
Abstract Notes

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Trinity Groves Phase III positions as a Class A urban asset with heterogeneous unit quality that signals incomplete standardization. The 2022 delivery date conflicts with observed finishes ranging from 2015–2020 era (white shaker cabinets, mid-range stainless appliances) to contemporary luxury (waterfall-edge quartz islands, polished concrete, pendant lighting), indicating either phased delivery or selective unit upgrades post-occupancy. Of 13 photos analyzed, 3 kitchens show inconsistent cabinet styles (white shaker vs. dark slab), countertop materials (granite, quartz, concrete), and appliance tiers (Samsung/LG stainless vs. builder-grade GE), raising questions about unit-to-unit finish parity. Pool amenities and podium parking (5 of 6 parking photos) reflect premium positioning, but one utility space photo flagged as "poor condition" with clutter suggests operational or maintenance inconsistencies. The 10:3 excellent-to-poor photo split masks meaningful variation—value-add opportunity exists if lower-finished units remain on original specifications, though mixed finishes may complicate standardized renovation economics.

AI analysis · Updated 21 days ago

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AI Analysis

Trinity Groves Phase III presents a below-market location profile relative to its rent positioning. The property's Walk Score of 52 and Transit Score of 47 indicate car-dependent accessibility—renters will require personal vehicles for most errands and commuting, which typically constrains demand to price-sensitive tenants or those employed nearby. At $851/month, the rent appears competitive for a car-dependent Dallas location, but the modest Bike Score of 59 and weak transit infrastructure limit appeal to younger professionals or transit-reliant demographics who typically support premium pricing. Without proximity data to downtown Dallas employment centers or granular amenity detail (grocery, restaurants, fitness density), full submarket positioning cannot be assessed, but the walkability-to-rent relationship suggests the property is appropriately priced for its location constraints rather than undervalued.

AI analysis · Updated 21 days ago
Distance Name Category
📍 2.0 miles from Downtown Dallas
Map Notes

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The 14.1% pipeline-to-inventory ratio presents manageable but non-trivial competitive pressure on Trinity Groves Phase III. With 52 units underway across a fragmented submarket (15 separate projects at various approval stages), new supply is unlikely to create a coordinated occupancy shock, though the concentration of filings along W 8th/9th Streets and Corinth suggests some clustering risk within the immediate micromarket. Most permits remain in early stages—revisions required or payment due—indicating 18–24 months minimum before meaningful delivery, which provides reasonable buffer for lease-up and rate achievement in the current cycle. Direct competition appears dispersed rather than concentrated at the same address, reducing the risk of a single large competing project capturing tenant flow.

AI analysis · Updated 21 days ago
🏗️ 52 permits within 3 mi
14% pipeline
Distance Address Description Status Filed
1.5 mi 1111 N MADISON AVE QTEAM MEETING 10.22.2025 New construction of a 4 unit condo Inspection Phase Aug 18, 2025
1.7 mi 909 E COLORADO BLVD New construction multifamily. Inspection Phase Feb 04, 2025
1.7 mi 3031 N HARWOOD ST QTEAM MEETING 9.4.2025 3131 N Harwood For Office and 303... Revisions Required Jul 21, 2025
1.8 mi 701 N LANCASTER AVE New construction 16 condos Payment Due Oct 25, 2023
1.9 mi 719 N ZANG BLVD New Construction multi family apartment Inspection Phase Apr 11, 2023
2.0 mi 400 N LANCASTER AVE New construction of 16 unit multifamily. Inspection Phase Jan 28, 2025
2.1 mi 525 MELBA ST QTEAM MEETING 8.4.2025 1:30PM To Build 5 (4 story) Condom... Inspection Phase Jun 23, 2025
2.1 mi 111 W 8TH ST A new construction of four units to include three single ... Revisions Required Sep 16, 2025
2.1 mi 115 W 8TH ST A new construction of four units to include three single ... Revisions Required Sep 16, 2025
2.1 mi 117 W 8TH ST A new construction of four units to include three single ... Revisions Required Sep 16, 2025
2.1 mi 312 N LANCASTER AVE New Construction 16 Multifamily Payment Due Jan 19, 2023
2.1 mi 2505 TURTLE CREEK BLVD New construction of 20-story assisted living building wit... Inspection Phase Aug 06, 2024
2.1 mi 4739 GRETNA ST 18 Townhouses in 2 phases. 9 units each phase. PHASE 1 BU... Inspection Phase Jan 15, 2025
2.2 mi 911 E 8TH ST QTEAM MEETING 6.5.2025 - 20 unit new construction multifa... Payment Due May 16, 2025
2.2 mi 416 W 9TH ST New construction 8-unit townhomes Revisions Required Oct 07, 2024
2.2 mi 125 N ADAMS AVE New Construction MF 9 condos Inspection Phase Jun 18, 2024
2.2 mi 217 MELBA ST Multifamily residential building with 99 units, 4 floors ... Inspection Phase Dec 02, 2024
2.2 mi 504 W 9TH ST New Construction of 9 condos Inspection Phase Jun 18, 2024
2.2 mi 313 N BECKLEY AVE QTeam Review, New Multifamily Revisions Required Jan 02, 2024
2.2 mi 230 MELBA ST NEW CONSTRUCTION IMPROVEMENTS FOR A (4) DWELLING UNIT, MU... Inspection Phase Jun 18, 2025
2.2 mi 2013 JACKSON ST ***Manual Recreation*** 1906051126*** - New Multifamily C... Inspection Phase Jul 10, 2025
2.2 mi 3500 W COLORADO BLVD QTEAM Add carports to multi-family project Inspection Phase Sep 29, 2025
2.2 mi 2702 MCKINNEY AVE 2700 McKinney - 21 Story Mixed Use Tower Including Retail... Payment Due Jun 09, 2022
2.2 mi 4501 AFTON ST Residential use Inspection Phase Nov 23, 2021
2.2 mi 516 W 9TH ST Multifamily Townhomes Document Received Mar 11, 2026
2.2 mi 508 W 9TH ST Multifamily Townhomes Document Received Mar 11, 2026
2.3 mi 419 W 10TH ST QTEAM MEETING 11.6.2025 New Construction - multifamily -... Inspection Phase Sep 29, 2025
2.4 mi 3555 DICKASON AVE Q-Team Migrated NEW 4 LEVEL ABOVE GRADE GARAGE(1-3.5).LEV... Payment Due Mar 24, 2021
2.4 mi 2514 LUCAS DR (1131) MULTI-FAMILY DWELLING / 5 UNIT MULTIFAMILY Inspection Phase Feb 24, 2025
2.5 mi 2811 HONDO AVE New construction of 12 unit townhome on two lots; 6 units... Inspection Phase Jul 16, 2021
2.5 mi 510 W 10TH ST QTEAM MEETING 6.4.2025 New construction of 24 unit multif... Inspection Phase May 12, 2025
2.5 mi 2723 HONDO AVE New construction, multifamily.6 dwelling units. Inspection Phase Nov 27, 2024
2.5 mi 2314 ARROYO AVE he proposed work includes the construction of three-story... In Review Sep 16, 2025
2.6 mi 4330 DICKASON AVE New construction of multi-family// 4330 Dickason. Plan Review Jun 29, 2022
2.6 mi 4005 N HALL ST QTEAM MEETING - 7.23.2025 - 8 unit multifamily new constr... Payment Due Jun 17, 2025
2.6 mi 4011 N HALL ST QTEAM MEETING 7.22.2025 - 8 unit multifamily new construc... Payment Due Jun 17, 2025
2.6 mi 4013 N HALL ST QTEAM MEETING 7.17.2025 8 unit multifamily new construction Payment Due Jun 17, 2025
2.6 mi 1405 SEEGAR ST (7) four story townhomes. Site development including driv... Revisions Required Jun 12, 2025
2.6 mi 713 W 12TH ST NEW CONSTRUCTION, FOUR APARTMENTS TOTAL OF 1917 SQ. FT. Revisions Required Jun 18, 2024
2.6 mi 1510 E 11TH ST Mixed-use residential and retail project with 204 units a... Inspection Phase Sep 29, 2021
2.7 mi 1819 LEAR ST PROJECT CONSIST OF (2) 5 UNIT 4-STORY NEW CONSTRUCTION TO... Revisions Required Nov 24, 2025
2.7 mi 1900 S ERVAY ST MANUAL CONVERSION: 1903061211 - EC, FS, FA, PL, ME, EL, G... Inspection Phase May 13, 2025
2.7 mi 720 S GOOD LATIMER EXPY Q Team Review New construction of a 21 level residential ... Plan Review Jan 31, 2023
2.7 mi 820 VIOLA ST New construction of 26 DWU, 3 story multifamily developme... Revisions Required Mar 10, 2025
2.8 mi 1919 S HARWOOD ST QTEAM MEETING 1.29.2026 (1:30 PM) 4 story multifamily apa... Revisions Required Dec 29, 2025
2.8 mi 1905 CORINTH ST QTEAM MEETING 11.6.2025 (1:30 PM) Two four story multifam... Revisions Required Sep 19, 2025
2.8 mi 2095 S HARWOOD ST THE PROJECT CONSISTS OF NEW CONSTRUCTION IMPROVEMENTS FOR... Payment Due Jul 18, 2023
2.8 mi 3900 LEMMON AVE New construction of MFD project. 406 dwelling units with ... Revisions Required Aug 21, 2024
2.8 mi 2220 S ERVAY ST NEW GROUND UP MULTIFAMILY DWELLING, FIVE-STORY WITH 315 A... Payment Due Feb 12, 2025
2.9 mi 3608 SAN JACINTO ST New residential townhomes Inspection Phase May 26, 2022
2.9 mi 210 W SUFFOLK AVE 4-UNIT TOWNHOUSE DEVELOPMENT WITH THE SAME DESIGN AND LAY... Revisions Required May 13, 2025
3.0 mi 2708 PARNELL ST QTEAM MEETING TBD New Construction of 21 units of multifa... Payment Due Feb 18, 2026
Nearby Construction Notes

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Debt Notes

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Financial Estimates

Trinity Groves Phase III trades at a 2.67% implied cap rate against a 5.19% submarket average—a 252 basis point spread indicating either significant value embedded in stabilization or severe overvaluation. The $5,091 NOI per unit ($70.25M appraised value) sits well below the $175,394 submarket price-per-unit benchmark, suggesting this recently built (2022) asset commands a substantial new-construction premium. At a 50% opex ratio with only 30 bps vacancy, the property operates efficiently, but the cap rate dislocation signals the market is pricing in meaningfully higher rent growth or a longer hold horizon than typical Dallas Class B/C comps. Without an explicit sale price, the 2.67% yield looks more appropriate for a core-plus stabilized hold than a value-add acquisition target.

AI analysis · Updated 8 days ago

Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.

Sale & Valuation

Est. Sale Price
Sale $/Unit
Value YoY
+1.6%
Implied Cap Rate
2.67%
Est. Cap Rate

Operating Income

Gross Potential Rent
$3,758,016/yr
Est. Vacancy
0.3%
Submarket Vac.
5.7%
Eff. Gross Income
$3,746,742/yr
OpEx Ratio
50%
Est. NOI
$1,873,371/yr
NOI/Unit
$5,091/yr

Debt & Taxes

Taxes/Unit
$4,772/yr
Est. DSCR

Submarket Benchmarks

📊

Computed from nearby properties within 3 miles of similar vintage

Submarket Cap Rate
5.19%
Price/Unit Benchmark
$175,394
Rent/SF
$2.4/sf
Financial Estimates Notes

No notes yet

Property Summary

Trinity Groves Phase III is a 368-unit, Class A mid-rise apartment built in 2022 with wood-frame construction and brick exterior across 352K SF (284.9K SF net leasable). The property commands excellent condition ratings with a 3.8 Google rating, though the pedestrian walk score of 52 indicates moderate car dependency for the Dallas West End location. Parking type is not specified in available records, and amenity details are unavailable; the property is pet-friendly with no utilities included in rent.

AI analysis · Updated 21 days ago

Property Details

Account #
007268000201A0000
Market
Dallas County, TX
Building Class
APARTMENT (BRICK EXTERIOR)
Building Style
Mid-Rise
Construction
D-WOOD FRAME
Quality
EXCELLENT
Condition
EXCELLENT
Stories
4
Gross Building Area
352,036 SF
Net Leasable Area
284,870 SF
Neighborhood
UNASSIGNED
Last Sale
July 29, 2021
Place ID
ChIJT1QDPGeZToYRj80UL4cJp7U
Business Status
Operational
Enriched
about 2 months ago

Owner Information

Owner
TRINITY GROVES RESIDENTIAL III LP
Mailing Address
%COLUMBUS REALTY PARTNERS LTD
DALLAS, TEXAS 752255851
Property Notes

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Rental Performance

Trinity Groves Phase III is severely underperforming market rent benchmarks and the submarket. The property's $851.0 asking rent for 1-bedrooms sits 53.1% below the $1,815 market benchmark, while the submarket itself has contracted 19.85% year-over-year. Zero availability across recent snapshots indicates either a data collection issue or complete occupancy, but the single active listing and absence of current concession data prevent assessment of lease-up velocity or pricing power. The 1-bedroom-only rent profile suggests limited unit-type diversification or restricted data visibility.

AI analysis · Updated 1 day ago
Submarket Rent Growth
-19.85% trailing 12mo
📊 Nearby properties
Vacancy Trend
📊 RentCast zip-level data
Submarket Rent/SF
$2.4/sf
📊 Nearby properties

Rent Trends

Estimated Occupancy

Estimated from listed vacancies vs total units

Available Units Over Time

Latest Scrape (Mar 25, 2026)

Available
0 units

Fees

Application: Admin: Pet Deposit: Pet Rent Monthly:
🏠 1 active listing | 1BR avg $851 (mkt $1,815 ↓53% ) | Trend: No data
Unit Beds Baths Sqft Rent Status Listed Days
1BR 1 648 $851 Active Oct 28 161
Oct $851
Unit 56 1BR 1 648 $851 Inactive Jan 21 98
Unit 55 1BR 1 648 $851 Inactive Apr 26 1
Unit 54 1BR 1 648 $851 Inactive Jan 18 98
Unit 53 1BR 1 648 $851 Inactive Apr 24 1
Unit 52 1BR 1 648 $851 Inactive Jan 17 97
Unit 49 1BR 1 648 $851 Inactive Apr 20 1
Unit 41 1BR 1 648 $851 Inactive Apr 11 1
Unit 38 1BR 1 648 $851 Inactive Apr 9 1
Unit 37 1BR 1 648 $851 Inactive Apr 8 1
Unit 35 1BR 1 648 $851 Inactive Apr 5 2
Unit 32 1BR 1 648 $851 Inactive Apr 3 1
Unit 31 1BR 1 648 $851 Inactive Apr 2 1
Unit 30 1BR 1 648 $851 Inactive Mar 31 2
Unit 26 1BR 1 648 $851 Inactive Mar 27 2
Unit 24 1BR 1 648 $851 Inactive Mar 26 1
Unit 23 1BR 1 648 $851 Inactive Mar 25 1
Unit 22 1BR 1 648 $851 Inactive Mar 23 2
Unit 20 1BR 1 648 $851 Inactive Mar 22 1
Unit 19 1BR 1 648 $851 Inactive Mar 21 1
Unit 17 1BR 1 648 $851 Inactive Mar 19 1
Unit 16 1BR 1 648 $851 Inactive Mar 18 1
Unit 14 1BR 1 648 $851 Inactive Mar 17 1
Unit 13 1BR 1 648 $851 Inactive Mar 16 1
Unit 12 1BR 1 648 $851 Inactive Mar 15 1
Unit 11 1BR 1 648 $851 Inactive Mar 14 1
Unit 9 1BR 1 648 $851 Inactive Mar 13 1
Unit 8 1BR 1 648 $851 Inactive Mar 12 1
Unit 6 1BR 1 648 $851 Inactive Mar 11 1
Unit 5 1BR 1 648 $851 Inactive Mar 9 2
Unit 4 1BR 1 648 $851 Inactive Mar 8 1
Unit 1 1BR 1 648 $851 Inactive Mar 6 1
Unit 98 1BR 1 648 $851 Inactive Mar 3 2
Unit 96 1BR 1 648 $851 Inactive Mar 2 1
Unit 95 1BR 1 648 $851 Inactive Feb 28 1
Unit 93 1BR 1 648 $851 Inactive Feb 27 1
Unit 90 1BR 1 648 $851 Inactive Feb 23 2
Unit 89 1BR 1 648 $851 Inactive Feb 22 1
Unit 85 1BR 1 648 $851 Inactive Feb 20 2
Unit 84 1BR 1 648 $851 Inactive Feb 18 1
Unit 83 1BR 1 648 $851 Inactive Feb 17 1
Unit 81 1BR 1 648 $851 Inactive Feb 16 1
Unit 80 1BR 1 648 $851 Inactive Feb 15 1
Unit 79 1BR 1 648 $851 Inactive Feb 14 1
Unit 78 1BR 1 648 $851 Inactive Feb 13 1
Unit 75 1BR 1 648 $851 Inactive Feb 10 1
Unit 74 1BR 1 648 $851 Inactive Feb 8 2
Unit 71 1BR 1 648 $851 Inactive Feb 5 2
Unit 68 1BR 1 648 $851 Inactive Feb 3 1
Unit 67 1BR 1 648 $851 Inactive Feb 2 1
Unit 65 1BR 1 648 $851 Inactive Jan 31 1
Unit 64 1BR 1 648 $851 Inactive Jan 29 1
Unit 62 1BR 1 648 $851 Inactive Jan 27 8
Unit 61 1BR 1 648 $851 Inactive Jan 26 7
Unit 60 1BR 1 648 $851 Inactive Jan 25 7
Unit 59 1BR 1 648 $851 Inactive Jan 24 7
Unit 57 1BR 1 648 $851 Inactive Jan 22 7
Unit 58 1BR 1 648 $851 Inactive Jan 20 7
Unit 51 1BR 1 648 $851 Inactive Jan 16 8
Unit 45 1BR 1 648 $851 Inactive Jan 14 8
Unit 44 1BR 1 648 $851 Inactive Jan 11 9
Unit 42 1BR 1 648 $851 Inactive Jan 10 8
Rental Notes

No notes yet

Demographics

Affordability and Demand Positioning

Trinity Groves Phase III commands a 26.3% affordability ratio in its 1-mile submarket—above the 25% threshold that typically signals rent-to-income stress—but this tightness exists within a 67.2% renter-occupied neighborhood that provides substantial demand depth. The 3-mile radius reveals the real opportunity: 71.1% renter concentration with a healthier 23.3% ratio and $77.6K median household income, suggesting the property benefits from core urban density without pricing out its primary tenant base. The income curve skews toward affluence; 41.5% of 3-mile households earn above $100K, indicating workforce housing this is not—Trinity Groves likely captures higher-credit, stable renters rather than cost-constrained segments.

Growth and Cohort Signals

The 5-mile softening (61.4% renters, lower renter concentration) suggests suburban spillover, but the 137K-household 3-mile core sustains demand velocity. Median age data is absent, limiting prime-renter (25–34) assessment, but the 2.01 avg household size at 3-miles signals smaller, likely younger units typical of urban multifamily. No employment or population growth figures constrain forward-looking analysis, but current income stability across radii ($77.6K–$78.9K median) supports sustained lease-up.

AI analysis · Updated 21 days ago

1-Mile Radius

Population
8,906
Households
4,123
Avg Household Size
2.54
Median HH Income
$68,556
Median Home Value
$363,580
Median Rent
$1,503
% Renter Occupied
67.2%
Affordability
26.3% (rent/income)
Income Distribution
<$25k $150k+

3-Mile Radius

Population
137,171
Households
68,552
Avg Household Size
2.01
Median HH Income
$77,559
Median Home Value
$384,489
Median Rent
$1,509
% Renter Occupied
71.1%
Affordability
23.3% (rent/income)
Income Distribution
<$25k $150k+

5-Mile Radius

Population
357,930
Households
160,247
Avg Household Size
2.38
Median HH Income
$78,957
Median Home Value
$374,268
Median Rent
$1,511
% Renter Occupied
61.4%
Affordability
23.0% (rent/income)
Income Distribution
<$25k $150k+

Source: US Census ACS 5-Year Estimates (2023) · 2 tracts (1mi)

Demographics Notes

No notes yet

Unit Mix

Unit Mix & Rent Analysis: Trinity Groves Phase III

This property is a single-product asset—100% one-bedroom units at $851/month across 648 sf—creating acute concentration risk. With only 62 units documented against 368 total reported units, either the dataset is incomplete or the property operates a mixed-use model; clarification is critical before underwriting. A mono-bedroom portfolio eliminates household-formation optionality and constrains tenant durability during economic softening, particularly in Dallas's competitive suburban multifamily market where two-bedroom take-up typically outpaces singles among young professionals.

AI analysis · Updated 21 days ago

Estimated from 62 listed units (16.8% of 368 total)

1BR 62 units
Unit Mix Notes

No notes yet

Amenities

Pet Policy

Pet Friendly

Amenities Notes

No notes yet

Appraisal History

Trinity Groves Phase III shows modest appreciation at 1.6% YoY to $70.25M, reflecting a stabilizing asset in a flat Dallas market. The $190.8K per-unit valuation sits at the high end of new construction, justified by 2022 vintage and 90.8% improvement ratio; the $17.5K/unit land value leaves minimal redevelopment upside and suggests the site was fully capitalized into the structure. Single-year data limits trend analysis, but the muted growth signals the property may have absorbed initial delivery premiums—typical for recently-stabilized Class A multifamily in competitive submarkets.

AI analysis · Updated 21 days ago
Year Total Value Change
2025 $70,250,000 +1.6%
Appraisal Notes

No notes yet

Google Reviews

Management deterioration is acute and material to investment risk. The 6-month rating collapse from 3.5 to 2.7 reflects systematic failures: unresponsive leasing staff, pervasive maintenance neglect (mold, water damage, dirty common areas), security breakdowns (vehicle break-ins, theft, unauthorized access), and pest infestation. The 52 one-star reviews (20.9% of total) cluster heavily in recent months (Feb 2026 back through Oct 2025) and consistently cite the same operational failures across multiple departments. The outsized praise for individual leasing agents (Linda, TJ, Priscila) actually undermines confidence—it suggests operational inconsistency and masks systemic issues through personality-dependent service rather than institutional competence. This review pattern directly contradicts a stable operational thesis and signals either recent management turnover or active deterioration requiring immediate stabilization capex and staff replacement before the rating stabilizes further.

AI analysis · Updated 1 day ago

Rating Distribution

5★
130 (54%)
4★
29 (12%)
3★
19 (8%)
2★
10 (4%)
1★
52 (22%)

240 reviews total

Rating Trend

Reviews

Jordan Hora ★☆☆☆☆ Feb 2026

Quality has gone downhill tremendously. Been resident for a few yes. Old or dirty common areas. Moldy smell with water leakage in places, they just paint over. Management does nothing when residents break rules like leaving their waste out. Elevators are frequently broken and access to entry doors constantly not working. Rent should be a fraction of what it is. Take caution when wanting to live in this convenient place.

Sydney Jones ★☆☆☆☆ Feb 2026

Probably the most unattended management staff I’ve ever dealt with. Never answer the phone! There is always poop in the hallways. Can’t register any guest for parking and they make you rent out the washer and dryers God forbid anything ever breaks on them because you will go months without one keep in mind while you’re still paying for them. Not a recommendation to live here

vincent migliore ★☆☆☆☆ Local Guide Feb 2026

Am a tenant and locator and they can’t send a commission check as instructed via an invoice how can they take care of a Mid rise apartment complex with hundred of units. I have kids that would love to eat but can’t get paid because the office won’t communicate properly. Invoice went out in December and the cypress has sent my check to the wrong address twice.

Owner response

Thank you for sharing your experience. We apologize for the inconvenience you've faced with the commission check process. We understand the importance of timely communication and payments. Please contact our office at +1 214-752-0100 or trinitygrovesmgr@willowbridgepc.com so we can address this matter directly and work towards a resolution.

Sincerely,
The Cypress at Trinity Groves Management Team

Marleshia Buckley ★★★★★ Local Guide Feb 2026

Ms. Leach provided an amazing apartment tour and was very knowledgeable and welcoming throughout the entire process. She answered all my questions and made me feel comfortable and confident about the property. I absolutely love the area — it’s exactly what I was looking for. Thank you, Ms. Leach, for such a great experience!

Owner response

Hi Marleshia, thank you for sharing that your tour was informative and welcoming. It's great to know that you love the area and found exactly what you were looking for. We appreciate your kind words and look forward to having you as part of our community.

Sincerely,
The Cypress at Trinity Groves Management Team

Coco Butta Boy ★★☆☆☆ Feb 2026

Charges fees without notice. I put down a deposit for a lease transfer and was charged the full rent on top of the deposit and another fee for transferring units. Served an eviction notice after being a day late on rent one time. Never fixed the elevators and always has a fee for something. Front office is extremely helpful but owner is full of greed and has poor record keeping. They changed the app that held lease information and payment history that caused all my information to be lost. Then tried to recharge me for fees already payed.

Owner response

Thank you for sharing your experience. We understand your concerns about unexpected fees and communication issues. It's important to us that our residents feel informed and supported. We encourage you to contact our office at +1 214-752-0100 or trinitygrovesmgr@willowbridgepc.com so we can address your concerns directly.

Sincerely,
The Cypress at Trinity Groves Management Team

Showing 5 of 240 reviews Load more
Reviews Notes

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Data Sources

Apify Google Places (Scraper)
Last updated: Feb 26, 2026 9 fields
Sources Notes

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