This area is better than most being that it’s Dallas. But…..

My neighbors dog across the street is aggressive and has bitten multiple children including mine and she still leaves her dog tied up outside unattended especially while children are outside playing so they don’t come in “her yard”. I’ve complained multiple times to the office and even had to file a police report for the dog bite and nothing is being done.

*If your child gets bitten write a letter to management and send a copy by certified mail. Keep a copy for yourself (if you email management, they act like they didn’t receive it). Take your child to the hospital then contact the police (911) and animal control (311) to file a dog bite report.

* I suggest recording all conversations with management. Texas is a one party state so you have the right to record even if they tell you that you don’t. Any complaints you have should be sent by certified mail (keep a copy for yourself) because management will claim they never knew what was happening and didn’t receive your email. Certified mail will keep them from being able to claim that and hold them responsible if the problem escalates or persists.

The Regional Manager Stacey Rodgers is very rude. I’ve complained about a dog constantly bitting children, getting off of its leash, and running out of its owners home and bitting children. She told me to be a resident at my own home and did nothing to remedy the situation. If you ask to speak to someone over her she will not give you the information. Stacey treats residents unfairly and allows “her favorite residents” to break the lease while making others uphold the lease. If you get on her bad side she will threaten to give you a 30 day notice to vacate or evict you from your apartment.

*Make sure you know your rights because if you don’t Stacey will violate them. To report anyone in management you need to go to the DHA office on Hampton and ask to speak with Director Shannon. If Shannon does not remedy the situation your next step is to go back and request to speak with CEO Troy.

The kids over here are out of control. My son was shot with an Orbeez gun causing over 20 welts from his waist down. Kids have shot my neighbors car with an orbeez gun as well. Spoke with the office and they ask you to find out names and more information about the children when they have cameras and should be investigating these issues with the police themselves instead of relying on residents to do all of the work for them. I’ve had to contact the police because children decided to ram a metal shopping cart into the back of my car causing damage.

My rent is paid on time and I still got charged late fees because they got the mail a day late (which is not my fault) brought it to the office attention and they said they would handle it and it never got handled even after I showed my receipt and sent multiple emails.

Security doesn’t do anything except stay in the front of the apartments all night.

There is always trash thrown everywhere outside and by the dumpsters.

The parents are just as bad as the kids they don’t care and are very disrespectful.

The only problem I'm having is the kids are so unruly. They sit on your car, knock on door and run. The kids over here are completely out of control.The parents are just as worst as the kids And if you have a vehicle the vehicle and car insurance must be in your name or they will have your car towed. They have broken my living room window hadn't no one came out to fix it. My truck was stolen as a result from me not being able to park over here. I'm moving as soon as my lease is up I wouldn't advise no one especially if you have school age children to move over here period. As of 12/14/2024 things has gotten much better my only advice will be stay to yourself don’t make friends . And keep your children in the house as much as possible and you’ll be fine.