400 S HALL ST, DALLAS, TX
$67,000,000
2025 Appraised Value
↓ 3.7% from prior year
CROSBY presents a deteriorating operational asset masking deeper market and execution risk despite Class A physical quality. The property's 3.7% YoY valuation decline to $67.0M ($199.4K/unit) reflects broader Dallas multifamily softening, but the real concern is recent management transition—Google reviews collapsed from 4.4 to 3.4 in six months, driven by sewage odors, maintenance breaches, and safety failures—signaling capex or operational underestimation in underwriting. Financial positioning appears fair-valued at 58bp below-market cap rates (4.59% vs. 5.17%), but NOI per unit trails submarket benchmarks, and the elevated $5.0K annual tax burden per unit represents a headwind unless subject to appeal. Critically, the asset is actively discounting 1.2–3.8% below market across unit types and offering 6 weeks free rent with 40 units available (11.9% vacancy), indicating structural rent pressure—the submarket has contracted 34.95% YoY, far exceeding the property's modest 2.4% reported vacancy. Tenant demand skews toward younger, higher-income cohorts filtering in from the 3-mile ring; the 1-mile radius shows a bimodal income distribution (22.8% sub-$25K, 16.1% over $150K) that masks affordability strain for core workforce, while nearby pipeline (63 units, though permit-delayed) and radial renter concentration decay (86.6% → 61.4% outbound) suggest limited competitive moat.
Pass or watch-list only. The combination of management deterioration (with documented operational lapses), below-market rent positioning in a declining submarket, and fair-to-rich valuation leaves no margin for error on value creation. Acquisition warranted only if (1) management replacement is already contracted and capex reserves are materially increased, or (2) price resets below $62M ($184K/unit) to reflect operational risk and rent contraction.
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Unmatched living experience in the heart of the city
Luxury apartments in Dallas, TX offering studio, one bedroom, and two bedroom floor plans with upscale features. Located in Deep Ellum/Old East Dallas near Downtown Dallas with access to dining, shopping, entertainment, and cultural attractions.
CROSBY positions as a Class A urban asset with minimal value-add runway. Built in 2018 and largely renovated 2018–2020, the 336-unit property exhibits consistent modern finishes across sampled units: white painted cabinetry with dark islands, quartz countertops, mid-range stainless steel appliances, hardwood/vinyl plank flooring, and contemporary lighting. Exterior amenities are resort-caliber—heated saltwater pool with underwater lighting, spa features, and manicured courtyards—matching the premium finish package. Seven of 12 photos assessed as "excellent" condition with fresh paint throughout signals well-maintained operations, leaving limited renovation upside; near-term value creation depends on rent growth capture rather than physical improvement.
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Crosby's walkability profile supports its $1.56K rent but signals execution risk on transit-dependent positioning. A Walk Score of 69 ("Somewhat Walkable") indicates residents will still rely heavily on personal vehicles for routine errands despite a robust Transit Score of 69 and Bike Score of 80—the latter two suggest pockets of multimodal connectivity rather than ubiquitous car-free viability. At $1.56K/month, the property's rent aligns with Dallas' Class B/C submarkets where mixed walkability is standard; however, if leasing strategy emphasizes "urban convenience" or transit-first messaging, unit absorption could underperform unless nearby employment density and amenity clustering are materially stronger than raw scores suggest. The bike infrastructure quality (80) is an underutilized upside for younger, cost-conscious cohorts but shouldn't anchor unit pricing without validating actual commute patterns to primary job centers.
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Pipeline adds 18.8% to existing inventory—a moderate supply headwind, but permit status suggests limited near-term delivery risk. The 63-unit pipeline represents material dilution to Crosby's 336-unit base, but the permit queue is stalled: 15 applications across three primary addresses show "Application About to Expire," "Revisions Required," or "Payment Due" statuses as of February–March 2026, indicating these projects are unlikely to reach delivery in the next 12–18 months. The two furthest-advanced permits (508 W 9th St and 516 W 9th St, both "Document Received") lack unit counts but are geographically proximate, suggesting direct competition if they proceed. Monitor 7207 Gaston Ave closely—multiple expiring applications there could signal developer intent to resubmit or abandonment, either of which materially reduces supply pressure.
| Distance | Address | Description | Status | Filed |
|---|---|---|---|---|
| 0.2 mi | 1701 S MALCOLM X BLVD | Q-Team Review, new Construction of two-story structure co... | Inspection Phase | Nov 18, 2021 |
| 0.3 mi | 720 S GOOD LATIMER EXPY | Q Team Review New construction of a 21 level residential ... | Plan Review | Jan 31, 2023 |
| 0.3 mi | 3201 MAIN ST | QTEAM MEETING 12.3.2025 - NOT USING SB840, CONFIRMED WITH... | Application About to Expire | Oct 16, 2025 |
| 0.6 mi | 2522 MERLIN ST | NEW CONSTRUCCION MULTIFAMILY | Additional Info Required | Mar 09, 2026 |
| 0.6 mi | 3501 ASH LN | New 293 units apartment complex with wrapping 5 story par... | Revisions Required | Aug 05, 2023 |
| 0.7 mi | 2095 S HARWOOD ST | THE PROJECT CONSISTS OF NEW CONSTRUCTION IMPROVEMENTS FOR... | Payment Due | Jul 18, 2023 |
| 0.7 mi | 1919 S HARWOOD ST | QTEAM MEETING 1.29.2026 (1:30 PM) 4 story multifamily apa... | Revisions Required | Dec 29, 2025 |
| 0.7 mi | 1905 CORINTH ST | QTEAM MEETING 11.6.2025 (1:30 PM) Two four story multifam... | Revisions Required | Sep 19, 2025 |
| 0.8 mi | 1819 LEAR ST | PROJECT CONSIST OF (2) 5 UNIT 4-STORY NEW CONSTRUCTION TO... | Revisions Required | Nov 24, 2025 |
| 0.8 mi | 2013 JACKSON ST | ***Manual Recreation*** 1906051126*** - New Multifamily C... | Inspection Phase | Jul 10, 2025 |
| 0.9 mi | 3000 SOUTH BLVD | CONSTRUCTION OF NEW TWO STORY STUDIO APARTMENTS | Revisions Required | Jan 21, 2025 |
| 0.9 mi | 1900 S ERVAY ST | MANUAL CONVERSION: 1903061211 - EC, FS, FA, PL, ME, EL, G... | Inspection Phase | May 13, 2025 |
| 1.0 mi | 2220 S ERVAY ST | NEW GROUND UP MULTIFAMILY DWELLING, FIVE-STORY WITH 315 A... | Payment Due | Feb 12, 2025 |
| 1.0 mi | 3108 SOUTH BLVD | New 5 unit multi-family dwelling. Previous permit number:... | Revisions Required | Feb 20, 2025 |
| 1.0 mi | 1000 N PEAK ST | QTEAM 1000 N Peak. New Construction of 54-unit, 3-story M... | Revisions Required | May 15, 2025 |
| 1.1 mi | 4618 COLUMBIA AVE | Multifamily-2 New Duplex | Application About to Expire | Dec 16, 2021 |
| 1.1 mi | 1405 SEEGAR ST | (7) four story townhomes. Site development including driv... | Revisions Required | Jun 12, 2025 |
| 1.1 mi | 3608 SAN JACINTO ST | New residential townhomes | Inspection Phase | May 26, 2022 |
| 1.3 mi | 2705 CLEVELAND ST | The 2705 Cleveland project is a multi-unit urban infill r... | Payment Due | Dec 22, 2025 |
| 1.3 mi | 1255 ANNEX AVE | QTEAM MEETING 1.8.26 (1:30 PM) New Construction - Multifa... | Inspection Phase | Nov 24, 2025 |
| 1.3 mi | 4405 SCURRY ST | Q-Team 4405 Scurry for a New, Commercial Multifamily deve... | Revisions Required | Nov 20, 2024 |
| 1.3 mi | 4320 SCURRY ST | Q Team for East Village II New Construction for 3 buildin... | Inspection Phase | May 19, 2022 |
| 1.3 mi | 4315 SCURRY ST | Q Team review for East Village New Construction for 15 -... | Inspection Phase | May 04, 2022 |
| 1.4 mi | 4319 SAN JACINTO ST | New Construction 9 unit multifamily. | Inspection Phase | Sep 17, 2024 |
| 1.4 mi | 2829 GOULD ST | The proposed work includes the construction of three-stor... | Revisions Required | Jun 26, 2025 |
| 1.4 mi | 1714 RIPLEY ST | New construction of five townhomes. | Inspection Phase | Jun 19, 2024 |
| 1.4 mi | 4315 SAN JACINTO ST | New construction of 9 units multifamily | Payment Due | Sep 17, 2024 |
| 1.4 mi | 4475 SCURRY ST | New Construction of 18 unit Multifamily. | Inspection Phase | Oct 11, 2024 |
| 1.4 mi | 1717 N PEAK ST | Commercial New construction of a 7-unit multi-family buil... | Payment Due | Feb 27, 2025 |
| 1.4 mi | 4918 EAST SIDE AVE | New construction of 5-unit townhome building | Application About to Expire | Jun 28, 2024 |
| 1.4 mi | 2708 PARNELL ST | QTEAM MEETING TBD New Construction of 21 units of multifa... | Payment Due | Feb 18, 2026 |
| 1.6 mi | 1902 N CARROLL AVE | New Construction of 3 story 33 townhouses with garage at ... | Inspection Phase | Jul 01, 2022 |
| 1.6 mi | 4918 BRYAN ST | New construction MFD, 7 dwelling units, 4918 Bryan | Inspection Phase | Jun 02, 2023 |
| 1.7 mi | 2702 MCKINNEY AVE | 2700 McKinney - 21 Story Mixed Use Tower Including Retail... | Payment Due | Jun 09, 2022 |
| 1.8 mi | 1722 N FITZHUGH AVE | 5 Townhome Units New Construction (Multifamily) | Plan Review | Dec 10, 2025 |
| 1.8 mi | 4704 MONARCH ST | Multifamily New Construction, 8 townhouses with 2 bedrooms | Inspection Phase | Apr 01, 2025 |
| 1.9 mi | 1412 METROPOLITAN AVE | The proposed work includes the construction of 2 two-stor... | Inspection Phase | Sep 19, 2025 |
| 1.9 mi | 5601 BRYAN PKWY | QTEAM MEETING 9.3.2025 AM To build 5 unit condos - Total ... | Inspection Phase | Jun 30, 2025 |
| 2.1 mi | 1906 MOSER AVE | QTEAM MEETING 3.10.2026 (All Day) new multifamily constru... | Revisions Required | Jan 20, 2026 |
| 2.1 mi | 4609 MANETT ST | QTEAM MEETING 8.12.2025 (1:30 PM) new townhomes | Revisions Required | Jun 17, 2025 |
| 2.1 mi | 3031 N HARWOOD ST | QTEAM MEETING 9.4.2025 3131 N Harwood For Office and 303... | Revisions Required | Jul 21, 2025 |
| 2.2 mi | 5810 REIGER AVE | QTEAM MEETING 11.20.2025 (9 am) New construction of group... | Inspection Phase | Oct 23, 2025 |
| 2.2 mi | 5705 LIVE OAK ST | New Construction Multifamily-5705 Live Oak | Inspection Phase | Jul 24, 2024 |
| 2.3 mi | 6001 LEWIS ST | Commercial New - Multifamily | Inspection Phase | Feb 08, 2024 |
| 2.3 mi | 2505 TURTLE CREEK BLVD | New construction of 20-story assisted living building wit... | Inspection Phase | Aug 06, 2024 |
| 2.3 mi | 5946 LEWIS ST | Building 5 condos -3 story. | Revisions Required | Aug 15, 2025 |
| 2.4 mi | 3555 DICKASON AVE | Q-Team Migrated NEW 4 LEVEL ABOVE GRADE GARAGE(1-3.5).LEV... | Payment Due | Mar 24, 2021 |
| 2.4 mi | 4519 ELSIE FAYE HEGGINS ST | The development will consist of (2) fourplex buildings of... | Application About to Expire | Aug 11, 2025 |
| 2.4 mi | 6027 LA VISTA DR | Construct 5 Plex WOOD FRAMESTUCCO/SIDINGCONDOS WITH ATTAC... | Revisions Required | Sep 19, 2025 |
| 2.5 mi | 909 E COLORADO BLVD | New construction multifamily. | Inspection Phase | Feb 04, 2025 |
| 2.5 mi | 5731 RICHMOND AVE | QTEAM MEETING 10.21.2025 (AM) New construction of six-uni... | Inspection Phase | Sep 23, 2025 |
| 2.5 mi | 6151 ORAM ST | Construction of New Multifamily Units | Permit About to Expire | Dec 23, 2024 |
| 2.6 mi | 6235 ORAM ST | QTEAM MEETING 1.29.2026 (9AM) 40 unit, 4 story apartment ... | Plan Review | Jan 12, 2026 |
| 2.7 mi | 701 N LANCASTER AVE | New construction 16 condos | Payment Due | Oct 25, 2023 |
| 2.7 mi | 3900 LEMMON AVE | New construction of MFD project. 406 dwelling units with ... | Revisions Required | Aug 21, 2024 |
| 2.8 mi | 911 E 8TH ST | QTEAM MEETING 6.5.2025 - 20 unit new construction multifa... | Payment Due | May 16, 2025 |
| 2.8 mi | 4013 N HALL ST | QTEAM MEETING 7.17.2025 8 unit multifamily new construction | Payment Due | Jun 17, 2025 |
| 2.8 mi | 4011 N HALL ST | QTEAM MEETING 7.22.2025 - 8 unit multifamily new construc... | Payment Due | Jun 17, 2025 |
| 2.8 mi | 4005 N HALL ST | QTEAM MEETING - 7.23.2025 - 8 unit multifamily new constr... | Payment Due | Jun 17, 2025 |
| 2.8 mi | 400 N LANCASTER AVE | New construction of 16 unit multifamily. | Inspection Phase | Jan 28, 2025 |
| 2.9 mi | 312 N LANCASTER AVE | New Construction 16 Multifamily | Payment Due | Jan 19, 2023 |
| 2.9 mi | 1510 E 11TH ST | Mixed-use residential and retail project with 204 units a... | Inspection Phase | Sep 29, 2021 |
| 3.0 mi | 4555 TRAVIS ST | QTEAM PROJECT The project is a mixed use project of appro... | Revisions Required | Aug 26, 2022 |
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Crosby trades at a 58bp discount to submarket cap rates (4.59% vs. 5.17%), signaling stabilized-asset pricing despite modest 2.4% vacancy. NOI per unit of $9.1K sits below the submarket implied benchmark of ~$9.2K (5.17% cap × $179K price/unit), suggesting either compressed margins or conservative underwriting. The 50.0% opex ratio is healthy for a 2018 Class A asset, but $5.0K annual taxes per unit is materially elevated—likely reflecting current Dallas ad valorem assessments that could normalize downward through formal appeal. At $67.0M appraised value ($199.4K/unit), the property appears fairly valued to slightly rich, offering limited value-add upside unless expense leverage or rent growth materialize.
Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.
Computed from nearby properties within 3 miles of similar vintage
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CROSBY is a 336-unit, 5-story mid-rise apartment community completed in 2018 with 366.2K gross building area and masonry/tilt-wall construction rated excellent in both condition and quality. Unit finishes include granite countertops, gourmet kitchen islands, wood-style flooring, and walk-in closets across studio through 2-bedroom floor plans. Covered parking garage with EV charging and bike storage; residents pay all utilities. Located in Deep Ellum/Old East Dallas (walk score 69) with access to downtown dining and entertainment, though pet policy includes breed restrictions and $400+ non-refundable fees.
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CROSBY is aggressively discounting to move inventory in a declining submarket. Asking rents are 1.2–3.8% below market benchmarks across all unit types, with 0-beds at $1.2M (18.4% under-market) and 2-beds at $2.1M (14.7% under-market), while the property pushes 6 weeks free rent to drive leasing velocity. With 40 units available (11.9% of the 336-unit portfolio) as of late March and only 8 active listings, the property is likely in heavy turnover or lease-up mode. The submarket's -34.95% rent decline signals structural headwinds that stretch pricing power materially below replacement cost benchmarks.
Estimated from listed vacancies vs total units
Min/avg/max asking rents from property website
| Unit | Beds | Baths | Sqft | Rent | Status | Listed | Days |
|---|---|---|---|---|---|---|---|
| 2BR | 2 | 1,133 | $2,122 | Active | Mar 24 | — | |
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Mar $2,122
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| 2BR | 2 | 1,104 | $2,082 | Active | Mar 24 | — | |
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Mar $2,223
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| 1BR | 1 | 851 | $1,721 | Active | Mar 24 | — | |
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Mar $1,721
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| 1BR | 1 | 737 | $1,487 | Active | Mar 24 | — | |
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Mar $1,417
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| 1BR | 1 | 650 | $1,367 | Active | Mar 24 | — | |
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Mar $1,367
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| 1BR | 1 | 699 | $1,302 | Active | Mar 24 | — | |
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Mar $1,302
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| Studio | 1 | 581 | $1,246 | Active | Mar 24 | — | |
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Mar $1,246
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| Studio | 1 | 574 | $1,166 | Active | Mar 24 | — | |
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Mar $1,166
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| Apt 240 | 2BR | 2 | 1,104 | $2,222 | Inactive | Sep 8 | 335 |
| Apt 158 | 1BR | 1 | 763 | $1,983 | Inactive | Sep 8 | 335 |
| Unit 267713 | BR | 1 | 574 | $1,933 | Inactive | May 24 | 228 |
| Apt 160 | 1BR | 1 | 763 | $1,891 | Inactive | Jul 28 | 53 |
| Unit 160 | 1BR | 1 | 763 | $1,891 | Inactive | Apr 15 | 107 |
| Apt 424 | 1BR | 1 | 650 | $1,703 | Inactive | Sep 8 | 335 |
| — | BR | — | $1,614 | Inactive | Dec 22 | 595 | |
| 1BR | 1 | 763 | $1,545 | Inactive | Mar 24 | — | |
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Mar $1,545
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| 1BR | 1 | 800 | $1,434 | Inactive | Mar 24 | — | |
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Mar $1,434
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| S1 | Studio | 1 | 535 | — | Inactive | Mar 24 | — |
| B3 | 2BR | 2 | 1,177 | — | Inactive | Mar 24 | — |
| B4 | 2BR | 2 | 1,176 | — | Inactive | Mar 24 | — |
| 1 BD + Den | 1BR | 1 | 1,006 | — | Inactive | Mar 24 | — |
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Affordability and Demand Profile
The property operates in a tight affordability band: rents consume 26.7% of 1-mile median income ($68.9K), well-aligned with the 30% threshold, but this masks acute micro-market concentration risk. The 1-mile radius is 86.6% renter-occupied with 36.3% of households earning under $50K—far below the property's rent level—suggesting the asset depends on younger, higher-income renters filtering down from the 3-mile ring (median $82.7K, 72.8% renters, 22.9% ratio). The income distribution skews bimodal at the 1-mile level: 22.8% sub-$25K and 16.1% over $150K, indicating workforce and affluent cohorts compete for limited inventory rather than a single tenant profile.
Radial Demand Degradation and Growth Signal
Renter concentration drops sharply from 86.6% (1-mile) to 72.8% (3-mile) to 61.4% (5-mile), signaling the property sits in an urban core with limited owner-occupied alternatives but also shrinking addressable renter population at distance. The median household income spread ($68.9K → $94.8K) across radii suggests upward income stratification outbound, yet the 5-mile affordability ratio improves to 20.1%, indicating suburban competition at lower rent may pressure lease rates. Household size expansion (1.54 → 2.2) mirrors this pattern, implying family households dominate beyond the core.
Source: US Census ACS 5-Year Estimates (2023) · 4 tracts (1mi)
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Data quality issue prevents analysis. The unit mix summary reports only 5 total units (4 one-BR, 1 two-BR) against a stated property size of 336 units, creating a 98.5% gap. The listingsbybedroom array adds 8 units but still accounts for only 2.4% of the portfolio. Without complete unit inventory, concentration analysis, rent benchmarking, and demographic alignment cannot be reliably assessed. Verify data completeness before proceeding to investment thesis.
Estimated from 5 listed units (1.5% of 336 total)
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Cats and dogs up to 100 pounds permitted. Limit 2 indoor pets per apartment. No exotic animals. Non-refundable pet fee of $400 for the first animal. Monthly rent $20 per pet. Breed restrictions apply including: Akita, Alaskan Malamute, American Bull Dog, American Pit Bull Terrier, American or Bull Staffordshire Terrier, Bullmastiff, Bull Terrier, Chinese Shar-Pei, Dalmatian, Doberman Pinscher, Presa Canario, Pit Bull, Rottweiler, Siberian Husky, Stafford Terrier, Chow, German Shepherd and any mix thereof. Letter required by Certified Veterinarian for proof of breed, weight, and required vaccinations.
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Appraisal & Valuation:
The property has declined 3.7% YoY to $67.0M ($199.4K/unit), signaling recent market softening in the Dallas multifamily sector despite 2018 vintage stabilized asset quality. Land represents only 11.3% of total value ($7.5M), constraining redevelopment optionality—the 89% improvement-to-value ratio reflects a modern, fully-depreciated operating asset with limited tear-down economics. Single appraisal snapshot limits trend analysis, but the contraction warrants scrutiny of occupancy, rent trajectory, and comp cap rate expansion since acquisition or last major refinance.
| Year | Total Value | Change |
|---|---|---|
| 2025 | $67,000,000 | -3.7% |
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Rating collapse signals operational deterioration under new management. The property dropped from 4.4 to 3.4 over the past six months—a 1.0-point swing driven by recent 1-star and 2-star reviews citing sewage odors, maintenance neglect, and unresolved safety issues (broken emergency doors, security breaches). While pre-September reviews praised maintenance responsiveness and cleanliness, post-December feedback explicitly attributes decline to "new management team," suggesting transition mismanagement rather than structural defects. The concentration of negative reviews around building systems (HVAC failures, fire alarms, electrical outages) and persistent odors points to deferred maintenance or inadequate preventive protocols—red flags for capex assumptions in underwriting.
258 reviews total
Owner response
Jordyn, we appreciate your positive feedback and are glad you enjoy calling The Crosby home. Thank you, The Crosby.
I’ve really loved living at The Crosby and I’m honestly sad to leave. The building is always super clean and well taken care of — you can tell management really stays on top of things. The amenities are great and actually make a difference day to day, especially the co worker space and Amazon lockers. The property is pretty secure with security always on call and a secure garage.
The leasing staff is also amazing — friendly, helpful, and quick to respond whenever you need anything. Overall, it’s been a great experience and I’d definitely recommend living here!
Owner response
Johnnie, we’re grateful to hear you enjoyed your time at The Crosby and appreciate your recommendation. Your positive feedback about our community means a lot. Thank you, The Crosby.
Owner response
Keith, we appreciate your 5-star review. We’re grateful to have you as part of our community. Thank you, The Crosby.
I’ve lived at The Crosby for 3 years and have really enjoyed my time here. It’s a friendly community with nice amenities, and the maintenance team is always timely and helpful. The property is kept clean, and I’ve never had any issues with car break-ins while living here. I haven’t had many issues overall—my only reason for leaving is that I need a bigger space.
Owner response
Mariah, thank you for making The Crosby your home for three years and for the kind words about our community and responsive maintenance team. We’re glad you’ve enjoyed living here, and we wish you the best as you find a larger place. Thank you, The Crosby.
Terrible experience! I could write a whole
Book! But instead I my company has 178 emails I oversee so I’m going to try my best to warn y’all. I don’t want to hear I’m sorry, folks pay enough amount in rent to get way better security here. I have to walk around with my gun just to check the mail. Cars get towed that are REGISTERED with the building. Everyday I will notify y’all with my work emails of what’s going on until it get fixed.
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