Since Greystar took over, this property has become an absolute disaster. The front gate is constantly broken, left wide open for anyone to walk or drive in, yet management refuses to provide on-site security. As a result, car break-ins happen regularly, and residents are forced to live in fear while management does absolutely nothing.
The front office is useless and unreachable. Calls go unanswered for days, voicemails are ignored, and when you finally get someone, they offer excuses instead of solutions. Management adds random, unexplained fees whenever they feel like it, with no communication and no accountability. You are expected to just pay and stay quiet.
The property is filthy and neglected. Dog urine and feces are left sitting in hallways and common areas for extended periods of time. Trash is ignored. Maintenance is clearly overwhelmed or doesn’t care. This is not a clean or sanitary place to live.
Packages are dumped on tables or left in the front office without notifying residents, practically inviting theft. Management takes zero responsibility once your property disappears.
This is not poor management this is gross negligence. Residents pay high rent for “controlled access” and “professional management” and instead get broken gates, no security, unsafe conditions, filthy hallways, stolen packages, and constant stress.
Living here has been an absolute nightmare. Greystar should be embarrassed to have their name attached to this property. If you care about your safety, your belongings, or your sanity, do not move here.

Been living here for a little under a year and the best thing has always been the people. Sergio and Toni are the best maintenance staff I’ve ever had at a property. Super attentive and always willing to help out!

EDIT: the property was recently sold and acquired by Greystar Management. Maintenance has taken a fall off a cliff. It’s been over a month since I’ve requested replacement of my units microwave and they fail to replace it constantly. Management is so inattentive compared to our old property managers who knew everyone by name and threw events for our community. Crime is up in the building, they refuse to repair our parking garage gate. I will not edit this review again unless serious strides are made in improving.

EDIT 2: Greystar continues to lag behind on extremely important matters on property and communication is still lacking. My microwave was replaced, the gate was fixed (after several weeks of waiting). The property admitted to not having a copy of my new lease and had to call me to confirm my renewal and get a copy of my lease from me. Whether the ball was dropped in transition by Greystar or former management Kairoi, it’s embarrassing to see this level of neglect.

November 2025: There was a change of management a month ago, and it has been a TOTAL MESS:

There have been cars broken into (pictures in other reviews from last month).

The FRONT DOOR has NOT been working for over 3 weeks as of today. They have a paper telling you to use the back door, which also shows the PARKING DOOR NOT WORKING (11/11/25).

The PARKING DOOR has NOT been working since the management change — over a month.

The bar that limits car height dropped, and it has been like that for almost a week.

Prices on apartments immediately increased 20% — a 2-bedroom was around 2050, now over 2400. This happened right when management changed. I am 100% not renewing, and it seems I’m not the only one, as more and more apartments are becoming available.

Natalie is helpful, but she is the only one assisting; before, they had 3 people working pretty much every day.

THESE APARTMENTS ARE NOT SAFE. Anyone can pretty much walk inside, and nothing has been done.

If you are looking for an apartment, look elsewhere until they fix these issues, as it is not secure and prices will clearly increase dramatically, while apartments near this building only increased 5–7%.