LOOKOUT AT LAKE HIGHLANDS VILLAGE

9330 LOOKOUT PT, DALLAS, TX, 752314707

APARTMENT (BRICK EXTERIOR) Mid-Rise 259 units Built 2016 4 stories ★ 4.3 (153 reviews) 🚶 62 Somewhat Walkable 🚌 48 Some Transit 🚲 41 Somewhat Bikeable

$64,000,000

2025 Appraised Value

↑ 3.2% from prior year

LOOKOUT AT LAKE HIGHLANDS VILLAGE – EXECUTIVE SUMMARY

The property presents a classic distressed-asset acquisition signal masked by Class B+ fundamentals: a $64.0M appraisal paired with $44.5M estimated sale price ($19.5M gap) and undocumented debt maturity on a $31.2M 2016 origination suggests refinance pressure or operational underperformance, not market opportunity. Financially, the 5.7% estimated cap rate exceeds submarket (5.34%) and the implied rate (3.96%), signaling either aggressive pricing or embedded assumptions about NOI recovery; the $2.54M NOI and 50.0% opex ratio track Class B Dallas benchmarks, but the valuation discount implies current cash flow trails appraisal expectations. Operationally, the property is leaking value: Google ratings deteriorated from 3.9 to 3.0 over six months due to maintenance lapses (pool, HVAC, pest control) exacerbated by recent ownership transition, while staff quality remains intact—suggesting execution risk rather than structural failure. Demand remains local and price-sensitive (strong 1-mile ring demographics with $117.7K median income and 19.1% affordability ratio), but the 3-mile ring softening (66.1% renter concentration, $89.3K median income) and minimal lease listings (3.9% of units) create headwinds despite zero near-term supply competition (1-unit pipeline). Verdict: Watch list with capital-stack clarity required. The asset warrants deeper digging on debt maturity, current DSCR, and deferred maintenance scope; if the appraisal reflects pre-distress valuations and the debt is genuinely underwater, this could be a motivated-seller acquisition at sub-market basis post-remediation. Absent a clear refinance deadline or forced sale trigger, the opaque loan profile and management deterioration present too much binary risk for immediate underwriting pursuit.

AI overview · Updated 8 days ago
Abstract Notes

No notes yet

The Lookout has a variety of diverse floor plans to choose from. We offer studio, 1, 2, and 3 bedroom apartments tailored to fit any lifestyle. With upscale amenities and elegant finishes, our community delivers a guaranteed incredible living experience. Top-of-the-line gourmet kitchens with upgraded stainless-steel appliances makes cooking and entertaining fun! The Lookout's floor plans offer an open concept with oversized windows and 14 ft vaulted ceilings allowing for abundance of natural light, space, and impressive city views.

Interior Finishes Position Property as Class B+ with Minimal Value-Add Potential

Kitchen renovations cluster around 2018–2020, featuring dark cabinetry (espresso or stained wood), stainless steel appliances (GE/LG-tier), and quartz or granite countertops—consistent premium-builder specifications across sampled units with no evidence of deferred renovation. Paint and lighting (primarily recessed) appear fresh in 16 of 18 interior observations, though flooring shows mixed materials (carpet dominates at 5 observations vs. vinyl plank at 2), suggesting either selective unit-level upgrades or original spec variance. Red flag: carpet prevalence in a 2016-built property indicates limited unit-level renovations since delivery, creating upside if a systematic floor replacement program is executed. Amenities (resort pool with pergolas, contemporary landscaping, well-maintained decking) align with mid-rise contemporary positioning and support the 2.7% annual yield threshold typical for this class.

AI analysis · Updated 21 days ago

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AI Analysis

Location profile misaligns with rent positioning. Walk Score of 62 and Transit Score of 48 indicate car-dependent living—typical for suburban Dallas—yet $1.7M monthly rents price this property as lifestyle-oriented rather than necessity-driven. The modest bike infrastructure (41) and limited transit access constrain appeal to transit-dependent renters who would justify premium rents, while the "somewhat walkable" characterization suggests insufficient density of restaurants/retail/fitness to support rent growth through amenity premiums. This property competes on unit quality and community features rather than location value, creating downside risk if construction costs rise relative to market rents.

AI analysis · Updated 9 days ago
Distance Name Category
📍 7.7 miles from Downtown Dallas
Map Notes

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The 1-unit pipeline represents negligible competitive pressure at 0.39% of the 259-unit asset, indicating minimal near-term supply risk to occupancy. However, the deteriorating submarket vacancy trend suggests demand weakness independent of new supply—rent growth headwinds are structural rather than pipeline-driven. The two permitted projects nearby (8010 Park Ln in review status, 10715 Garland Rd in inspection phase) lack delivery timelines and unit counts, limiting ability to assess timing risk, though their early permitting stages suggest 18–24 month horizons. Underwriting should focus on submarket fundamentals and capture rate compression rather than new supply as the primary headwind.

AI analysis · Updated 21 days ago
🏗️ 1 permit within 3 mi
0% pipeline
Distance Address Description Status Filed
2.2 mi 8010 PARK LN Construction of a 20 story multifamily building with stru... In Review Nov 21, 2023
Nearby Construction Notes

No notes yet

Debt & Transaction History

Significant refinancing urgency and distressed sale signals. The $31.2M Southside Bank loan (70% LTV at 2016 origination, now likely underwater given $64M appraised vs. $44.5M estimated sale price) has no documented maturity date, suggesting either a balloon approaching or poor loan servicing data—both red flags for a 2016 origination. The property is trading at a $19.5M discount to appraised value, indicating either distressed pricing or severe operational underperformance; paired with the absentee ownership structure and rapid ownership churn (three transactions in 5.6 years including a 2016 tax deed), this points to a motivated seller facing refinance risk. The construction financing from August 2020 ($292.5K) appears nominal relative to the $31.2M senior debt, suggesting capital constraints. Without DSCR data, debt service coverage cannot be assessed, but the valuation gap and loan maturity blind spot warrant immediate capital stack review before underwriting.

AI analysis · Updated 8 days ago
Ownership Duration
5.6 years
Since Aug 2020
Transactions
3 recorded
Owner Type
Company
Absentee owner
Owner Mailing Address
9651 KATY FWY STE 550, HOUSTON, TX 77024-1591

🏛️ TX Comptroller Entity Data

Beneficial Owner
9651 Katy Fwy Ste 550, Houston, Tx low
via address cluster
Registered Agent
Capitol Corporate Services, Inc.
1501 S MOPAC EXPY STE 220, AUSTIN, TX, 78746
Officers / Directors
Hilltop Lookout Gp, Llc — GENERAL PA
Entity Mailing Address
9651 KATY FWY STE 550, HOUSTON, TX, 77024
State of Formation
DE
SOS Status
ACTIVE
Current Lender
Captex Bk Na
Loan Amount
$292,500 ($1,129/unit)
Maturity Date
Not recorded
Loan Type
Conduit/CMBS
August 27, 2020 Construction Loan/Financing Deed of Trust
Buyer: Lhhld Lp, via Simplifile Lc E Recording
Captex Bk Na $292,500 Conduit/CMBS Senior Term: 1yr
August 19, 2020 Resale Grant Deed
Buyer: Hilltop Lookout Prop Owner Lp, from Lhtc Mf I Lp via Attorney Only
Sale price: $44,844
Newmark Knight Frank $35,875 Senior Term: 7yr
July 25, 2016 Resale Tax Deed
Buyer: Lhtc Mf I Lp, from Lh Land Partners Lp Pc via Other
Sale price: $38,940,025
Southside Bk $31,152,020 Senior
Debt Notes

No notes yet

Financial Estimates

Lookout at Lake Highlands Village trades at a significant discount to appraised value—estimated sale of $44.5M versus $64.0M appraisal—suggesting either appraisal inflation or distressed/value-add positioning. The 5.7% estimated cap rate substantially exceeds both the 3.96% implied rate and 5.34% submarket average, indicating the pricing model assumes meaningful NOI growth or operational underperformance at current run-rate. At $9,798 NOI per unit, the property is tracking Class B Dallas benchmarks but the 50.0% opex ratio is healthy; the real question is whether the $2.54M NOI reflects current stabilized operations or already-underwritten improvements. The $171.8K price-per-unit aligns with submarket ($171.0K), but the valuation gap suggests either equity sponsors are testing acquisition aggressiveness or the appraisal reflects pre-COVID or pro-forma assumptions.

AI analysis · Updated 8 days ago

Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.

Sale & Valuation

Est. Sale Price
$44,502,886
Sale $/Unit
$171,825
Value YoY
+3.2%
Implied Cap Rate
3.96%
Est. Cap Rate
5.7%

Operating Income

Gross Potential Rent
$5,281,114/yr
Est. Vacancy
3.9%
Submarket Vac.
6.9%
Eff. Gross Income
$5,075,151/yr
OpEx Ratio
50%
Est. NOI
$2,537,576/yr
NOI/Unit
$9,798/yr

Debt & Taxes

Taxes/Unit
$6,178/yr
Est. DSCR

Based on most recent loan: $31,152,020 (Jul 2016, attom)

Submarket Benchmarks

📊

Computed from nearby properties within 3 miles of similar vintage

Submarket Cap Rate
5.34%
Property: 5.7% (+0.36pp)
Price/Unit Benchmark
$170,993
Property: $171,825 (0%)
Rent/SF
$2.12/sf
Financial Estimates Notes

No notes yet

Property Summary

Lookout at Lake Highlands Village is a 259-unit, Class A mid-rise apartment community built in 2016 with brick exterior and wood-frame construction across 280.9K SF. Unit mix spans studios through 3-bedrooms with upscale finishes including gourmet kitchens, stainless-steel appliances, open floor plans, and 14-foot vaulted ceilings. The property maintains excellent condition ratings and welcomes pets; parking details are not available in this dataset. Located in East Dallas (Walk Score 62), the community achieves a 4.3 Google rating.

AI analysis · Updated 21 days ago

Property Details

Account #
008125000B0010000
Market
Dallas County, TX
Building Class
APARTMENT (BRICK EXTERIOR)
Building Style
Mid-Rise
Construction
D-WOOD FRAME
Quality
EXCELLENT
Condition
EXCELLENT
Stories
4
Gross Building Area
280,934 SF
Net Leasable Area
229,661 SF
Neighborhood
UNASSIGNED
Last Sale
August 19, 2020
Place ID
ChIJkcnY0BWgToYRz6jR-Zg4WOc
Business Status
Operational
Enriched
about 2 months ago

Owner Information

Owner
HILLTOP LOOKOUT PROPERTY
Mailing Address
OWNER LP
HOUSTON, TEXAS 770241591
Property Notes

No notes yet

Rental Performance

Lookout at Lake Highlands Village is leasing actively with 2-bedrooms commanding 30.0% premium over market while 1-bedrooms lag 2.8% below. Recent lease activity (April 1–6) shows 10 units leased across the mix, with 2-bedrooms averaging $1,985 versus 1-bedrooms at $1,565—both tracking within $5–10 of asking rates. The property is holding one month free (4.3 weeks) on select units, a modest concession floor that hasn't tightened despite zero available units reported in late March snapshots, suggesting either immediate re-leasing velocity or data reporting lag. With only 10 active listings against 259 units, occupancy remains tight, though the wide rent variance within unit types ($1,311–$1,637 for 1BR; $1,948–$2,274 for 2BR) indicates unit-level pricing nuance tied to finishes or location rather than market softness.

AI analysis · Updated 9 days ago
Submarket Rent Growth
📊 Nearby properties
Vacancy Trend
Deteriorating
📊 RentCast zip-level data
Submarket Rent/SF
$2.12/sf
📊 Nearby properties

Rent Trends

Estimated Occupancy

Estimated from listed vacancies vs total units

Concession Trend (Weeks Free)

Available Units Over Time

Latest Scrape (Mar 25, 2026)

Available
0 units
Concessions
Up to 4 weeks free

Fees

Application: Admin: Pet Deposit: Pet Rent Monthly:

Concession Details

  • ONE MONTH FREE on select vacant apartment homes
🏠 10 active listings | 1BR avg $1,518 (mkt $1,560 ↓3% ) | 2BR avg $1,972 (mkt $2,125 ↓7% ) | Trend: ↓ 9.2%
Unit Beds Baths Sqft Rent Status Listed Days
2BR 2 1,079 $2,008 Active Apr 6 1
Jan $2,401 Jan $2,401 Feb $2,192 Feb $2,192 Feb $2,192 Mar $2,192 Mar $2,192 Mar $2,081 Mar $2,081 Apr $2,008 (↓16.4%)
2BR 2 1,058 $1,968 Active Apr 6 1
Apr $1,964 Apr $1,968 (↑0.2%)
2BR 2 1,058 $1,963 Active Apr 6 1
Mar $2,147 Mar $2,036 Mar $2,036 Apr $1,959 Apr $1,963 (↓8.6%)
2BR 2 1,079 $1,948 Active Apr 4 1
Apr $1,948
1BR 1 751 $1,637 Active Apr 6 1
Jan $1,844 Jan $1,891 Feb $1,805 Feb $1,694 Feb $1,727 Mar $1,769 Mar $1,768 Apr $1,637 (↓11.2%)
1BR 1 751 $1,597 Active Apr 6 1
Jan $1,804 Jan $1,851 Feb $1,654 Feb $1,687 Mar $1,709 Mar $1,729 Mar $1,728 Mar $1,704 Apr $1,627 Apr $1,597 (↓11.5%)
1BR 1 751 $1,590 Active Apr 5 1
Apr $1,590
1BR 1 751 $1,585 Active Apr 6 1
Mar $1,699 Apr $1,585 (↓6.7%)
1BR 1 600 $1,385 Active Apr 6 1
Mar $1,499 Apr $1,385 (↓7.6%)
1BR 1 560 $1,311 Active Apr 5 1
Feb $1,369 Feb $1,369 Mar $1,422 Mar $1,444 Mar $1,443 Mar $1,419 Apr $1,311 (↓4.2%)
Apt 202 3BR 3 1,690 $4,112 Inactive Sep 12 1
Apt 365 3BR 3 1,745 $3,634 Inactive Aug 29 1
Apt 259 2BR 2 1,144 $2,389 Inactive Aug 9 1
2BR 2 1,265 $2,274 Inactive Apr 2 1
Dec $2,698 Jan $2,698 Jan $2,637 Jan $2,671 Feb $2,579 Feb $2,462 Feb $2,462 Feb $2,462 Mar $2,462 Mar $2,351 Apr $2,274 (↓15.7%)
2BR 2 1,265 $2,229 Inactive Apr 3 1
Mar $2,417 Apr $2,229 (↓7.8%)
2BR 2 1,188 $2,162 Inactive Mar 12 1
Dec $2,171 Jan $2,337 Jan $2,337 Feb $2,279 Feb $2,162 Feb $2,162 Feb $2,162 Mar $2,162 Mar $2,162 (↓0.4%)
2BR 2 1,079 $2,009 Inactive Apr 3 1
Apr $2,009
2BR 2 1,079 $1,984 Inactive Apr 1 1
Jan $2,347 Jan $2,381 Feb $2,289 Feb $2,172 Feb $2,172 Mar $2,172 Mar $2,172 Apr $1,984 (↓15.5%)
Apt 143 1BR 1 1,102 $1,971 Inactive Aug 26 1
Apt 248 1BR 1 752 $1,782 Inactive Sep 11 1
1BR 1 751 $1,754 Inactive May 18 1
May $1,754
1BR 1 751 $1,752 Inactive Dec 22 595
1BR 1 751 $1,736 Inactive Jun 18 1
May $1,781 Jun $1,736 (↓2.5%)
1BR 1 751 $1,704 Inactive Mar 26 1
Jan $1,851 Feb $1,765 Feb $1,687 Feb $1,687 Mar $1,704 (↓7.9%)
1BR 1 750 $1,689 Inactive Oct 1 1
Sep $1,689 Oct $1,689 (↑0.0%)
Apt 424 1BR 1 699 $1,677 Inactive Sep 20 1
Apt 413 1BR 1 722 $1,677 Inactive Sep 11 1
1BR 1 699 $1,641 Inactive May 29 1
May $1,641
1BR 1 751 $1,634 Inactive Sep 30 1
Sep $1,634
1BR 1 751 $1,634 Inactive Sep 27 1
Sep $1,634
1BR 1 751 $1,622 Inactive Apr 2 1
May $1,754 Jan $1,546 Jan $1,779 Jan $1,799 Jan $1,799 Feb $1,649 Feb $1,682 Mar $1,704 Mar $1,723 Mar $1,699 Apr $1,622 (↓7.5%)
1BR 1 722 $1,596 Inactive Jun 10 1
Jun $1,596
1BR 1 699 $1,582 Inactive Apr 1 1
Jan $1,739 Jan $1,806 Feb $1,609 Feb $1,642 Feb $1,664 Mar $1,684 Mar $1,688 Mar $1,659 Apr $1,582 (↓9.0%)
Apt 303 1BR 1 600 $1,536 Inactive Jun 17 24
1BR 1 699 $1,522 Inactive Apr 2 1
Feb $1,591 Mar $1,616 Apr $1,522 (↓4.3%)
1BR 1 722 $1,509 Inactive Oct 1 1
Sep $1,509 Oct $1,509 (↑0.0%)
1BR 1 722 $1,477 Inactive Apr 3 1
Apr $1,477
1BR 1 560 $1,471 Inactive Sep 28 1
Sep $1,471
1BR 1 506 $1,430 Inactive Oct 1 1
Oct $1,430
1BR 1 506 $1,376 Inactive Jun 6 1
Jun $1,376
Rental Notes

No notes yet

Demographics

Strong affordability and demand fundamentals, but 3-mile ring signals risk. The 1-mile radius supports the property with a 19.1% affordability ratio and $117.7K median household income—well-positioned for $1,699 rents—while the affluent income skew (29.3% earning $150K+) provides pricing power. However, the 3-mile ring shows material income degradation ($89.3K median, 20.4% affordability ratio) and outsized renter concentration (66.1% vs. 54.7% at 1-mile), suggesting the submarket lacks owner-occupancy cushion and may face cyclical rent pressure. The 5-mile radius recovers to $103.9K median income and 55.0% renter occupancy, implying the property's immediate trade area is demographically stronger than its surrounding 3-mile zone—a potential acquisition advantage if supply constraints are binding locally.

AI analysis · Updated 9 days ago

1-Mile Radius

Population
16,945
Households
7,147
Avg Household Size
2.43
Median HH Income
$117,696
Median Home Value
$477,091
Median Rent
$1,877
% Renter Occupied
54.7%
Affordability
19.1% (rent/income)
Income Distribution
<$25k $150k+

3-Mile Radius

Population
165,939
Households
76,134
Avg Household Size
2.26
Median HH Income
$89,324
Median Home Value
$346,686
Median Rent
$1,516
% Renter Occupied
66.1%
Affordability
20.4% (rent/income)
Income Distribution
<$25k $150k+

5-Mile Radius

Population
399,203
Households
165,952
Avg Household Size
2.52
Median HH Income
$103,923
Median Home Value
$488,456
Median Rent
$1,626
% Renter Occupied
55.0%
Affordability
18.8% (rent/income)
Income Distribution
<$25k $150k+

Source: US Census ACS 5-Year Estimates (2023) · 6 tracts (1mi)

Demographics Notes

No notes yet

Unit Mix

Unit Mix Analysis: Lookout at Lake Highlands Village

The property is severely underutilized, with only 10 of 259 units (3.9%) currently listed—insufficient data to draw reliable conclusions about rent progression or market positioning. The available listings show 1BR units commanding $1,518/month (694 SF, $2.19/SF) versus 2BR at $1,972/month (1,068 SF, $1.85/SF), suggesting weak rent growth and potential pricing pressure on larger units. The declared mix of 23 one-bedroom and 9 units in two-plus categories indicates a heavily 1BR-skewed portfolio typical of young professional markets, but this cannot be validated against current market rents given the minimal listing activity.

AI analysis · Updated 9 days ago

Estimated from 30 listed units (11.6% of 259 total)

1BR 23 units
2BR 5 units
3BR+ 2 units
Unit Mix Notes

No notes yet

Amenities

Pet Policy

Pet Friendly

Amenities Notes

No notes yet

Appraisal History

The property has appreciated 3.2% year-over-year to $64.0M, translating to $247.1K per unit—reasonable for a 2016-vintage Dallas asset but not exceptional for the current market. The improvement-to-land ratio of 95.3% to 4.7% reflects a fully stabilized garden-style product with minimal redevelopment optionality; the land basis of $2.99M suggests limited scarcity value or upside from repositioning. With only one appraisal in the dataset, trend analysis is impossible; additional historical valuations would be needed to assess whether 3.2% represents steady NOI-driven growth or market normalization after prior appreciation.

AI analysis · Updated 21 days ago
Year Total Value Change
2025 $64,000,000 +3.2%
Appraisal Notes

No notes yet

Google Reviews

Rating deterioration signals management transition strain. The 6-month average dropped from 3.9 to 3.0, driven by a spike in 1-star reviews (19 of 153 total) concentrated in recent months. Negative themes cluster tightly around maintenance lapses (pool algae, HVAC, garage gate failures), pest infestation (roaches), and operational inconsistencies—exacerbated by the recent ownership transition mentioned in reviews. Counterintuitively, staff quality remains a bright spot (Miranda, Tonya, Shakeisha consistently praised), suggesting execution gaps rather than systemic personnel failure. The 3x income qualification policy appears to be generating friction in the leasing funnel, compounding negative word-of-mouth during a period when property condition should be stabilizing post-transition. This undermines the investment thesis unless capital plans explicitly address deferred maintenance and operational standardization.

AI analysis · Updated 21 days ago

Rating Distribution

5★
120 (78%)
4★
6 (4%)
3★
3 (2%)
2★
5 (3%)
1★
19 (12%)

153 reviews total

Rating Trend

Reviews

Elliot Hunt ★☆☆☆☆ Jan 2026

Owner response

Hi Elliot,

Thank you for taking the time to leave a review. We’re sorry to see a one-star rating and would appreciate the opportunity to understand what happened. Your feedback is important to us, and we want to address any concerns you may have.

When you have a moment, please reach out to us directly at mastie@livehilltop.com so we can learn more and work toward making things right.

Thank you,
Miranda Astie- Community Director

Casey Hernandez ★☆☆☆☆ Dec 2025

Prospective renters should be aware that your vehicles can be towed without lease authority or legal basis when parked in garage residents pay for.
Hilltop Residential and The Lookout Apartments knowingly allowed their contracted towing company (JLS Towing) to come in the middle of the night and tow paying resident's private property using predatory and UNLAWFUL towing methods. I brought this to onsite management's attention and I was told there was nothing they could do and was given contact info for the tow company. Here are the facts:

I am a paying resident of the Lookout Apartments, a single father and a disabled combat veteran. On December 19, 2025 at approximately 2:30 AM, my vehicle (TX plate ----DV4) was towed by the apartment’s contracted towing company solely because my registration was expired. The vehicle displayed a current resident sticker and was otherwise legally parked, operable, and authorized to be in the garage.

Key facts:
My lease does NOT require current vehicle registration as a condition of parking.
Texas law does not allow private property towing based solely on expired registration when the vehicle is otherwise legally parked and not abandoned.
This appears to violate Texas Occupations Code Chapter 2308 and Texas Administrative Code §86.700–86.709, which strictly limit when non-consent towing is permitted.

As a result of this improper tow, I incurred:
Towing and storage fees
Uber fees
Lost work time and disruption
Not to mention, my 6 year old missed half of a day of school

This was not a misunderstanding—it was an unauthorized non-consent tow carried out without contractual or statutory authority.

I have filed formal complaints with the Texas Department of Licensing & Regulation (TDLR) and the Better Business Bureau, and I am pursuing reimbursement.

Owner response

We’re sorry to hear about your experience with vehicle towing — we know how frustrating that can be. Our community asks that all vehicles be properly registered to help keep parking fair and available for everyone. We do our best to share these policies during move-in and through reminders, and we’re happy to help if you have any questions. Please feel free to reach out to our office at lookout@livehilltop.com or (214) 817-4626.

Cassie Lane ★★★★★ Local Guide Dec 2025

Gorgeous property and highly enjoyable. Miranda is always so sweet, pleasant, and attentive. I would highly recommend working with Miranda if you are looking at The Lookout to call your next home!

Owner response

Thank you for the 5-star review! We truly appreciate your kind words about Miranda and are so glad she made such a great impression. Please don’t hesitate to reach out if you need anything!

Sally Smith ★★★☆☆ Dec 2025

The Lookout is a lovely complex. Miranda and Tonya are very sweet. However, I was bummed to find out (after I already paid $215 non-refundable fee) that you need to have income that is
THREE times the monthly rental rate. It’s not the industry standard so I would have preferred they made that very clear up front. My rent “now" is the exact same as I would be paying at The Lookout -so it never crossed my mind that it would be an issue. I’m just very disappointed as I was really looking forward to living there and it’s tough to eat $200+ prior to the holidays and also have my credit score lowered due to it. :-(

Owner response

Thank you for sharing your experience, Sally. We understand how disappointing it can be when the leasing process doesn’t work out as expected. We appreciate you taking the time to speak with our Property Manager and share your perspective, and your feedback has been shared with our team as we continue working to make the process as clear and smooth as possible. If there’s anything we can assist with in the future, please feel free to contact us at (214) 817-4626 or lookout@livehilltop.com

Luca Brazzi ★★☆☆☆ Dec 2025

I recently did a tour of The Lookout and Miranda barely said anything and seemed as though she didn’t really want to go over the details of the property or how the application process worked. It was rushed and very clear they really don’t want people living there. She seemed very put out by the entire process. Not a good sign for how it would be to live there.

Owner response

Hi Luca, thank you for taking a moment to share this feedback with us. Our team of leasing professionals here at The Lookout take pride in providing our residents and community guests with superior quality experiences, so we're deeply disheartened to see this type of feedback. After reviewing our internal records, we're unable to verify that you've recently taken a tour with a member of our professional management team. We kindly ask that you give us a call at your earliest convenience so that we can learn more about your concerns and find out how we can enhance your experience moving forward. We can be reached by calling (214) 817-4626 or email us at mastie@livehilltop.com

Showing 5 of 153 reviews Load more
Reviews Notes

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Data Sources

Apify Google Places (Scraper)
Last updated: Feb 26, 2026 9 fields
Sources Notes

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