900 LAKE CAROLYN PKWY, IRVING, TX, 75039
$67,850,000
2025 Appraised Value
↑ 2.8% from prior year
This asset is a distressed liquidation, not an acquisition opportunity. The property has traded 13 times since 2006 with three ownership changes in four months, now held by Caterpillar Inc. following a December 2025 acquisition—a classic corporate portfolio exit pattern. The debt structure is severely inverted at 228% LTV ($155.1M debt / $67.9M appraised value), with an estimated sale price of $11.2M representing an 83% discount to appraisal and signaling forced liquidation rather than market-rate disposition. Operationally, the property is imploding: Google ratings collapsed 1.2 points in six months to 2.4/5 driven by leasing dysfunction (unresponsive staff, turnover under 3 months), while critical data gaps (unit mix showing only 3 of 319 units, missing maturity dates and DSCR) prevent reliable underwriting. The demographic and location profile—concentrated affluent 1-mile radius (54% earning $100K+) with 15% affordability stress, but car-dependent Walk Score of 57 in a suburban Irving location—further narrows tenant pool and cap-rate support. Recommendation: Pass. The combination of distressed ownership, operational collapse, structural data integrity issues, and inverted leverage makes this a liquidation play unsuitable for PE acquisition; wait for potential REO positioning if the current owner offloads.
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THE CAROLYN positions as a Class A asset with minimal value-add opportunity. Built in 2018, the property exhibits consistent, contemporary finishes across 48 of 62 photos rated "excellent" condition: white shaker or dark gray slab cabinetry paired with stainless steel appliances and quartz countertops in all sampled kitchens; subway tile and gray wood-look tile throughout bathrooms; and fresh paint in 33 of 36 interior shots. Amenities—resort-style pools with lane markings, modern fitness center, rooftop garden—align with Class A expectations. One operational red flag: exterior service areas show significant waste management issues (overflowing bins, loose garbage bags), suggesting operational controls rather than physical condition gaps.
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Location Profile Misaligned with Rent Positioning
Walk Score of 57 and Transit Score of 43 classify this Irving asset as car-dependent, severely limiting appeal to transit-oriented renters willing to pay premium pricing. At $1,595/month, the rent trajectory assumes stronger urban connectivity than the property's suburban location supports—comparable car-dependent markets typically command 8–12% rent discounts. The modest bike score (54) and limited transit access will cap tenant pool to those with personal vehicles, constraining leasing velocity and renewal rates in a market increasingly dominated by remote workers and younger cohorts prioritizing walkability. Ownership should recalibrate pricing downward or clarify whether unit amenities (fitness, dining) offset external access deficits.
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The 1-unit pipeline represents only 0.3% of The Carolyn's 319-unit base, posing negligible supply pressure—but the deteriorating submarket vacancy trend suggests broader competitive dynamics are already constraining pricing power. The single nearby permitted project (2250 Connector Dr) is in inspection phase as of January 2024 and appears to be a minor addition rather than a material threat. Focus due diligence on submarket-wide deliveries beyond this immediate pipeline and the drivers of vacancy deterioration, which likely reflect macro softening rather than new supply.
| Distance | Address | Description | Status | Filed |
|---|---|---|---|---|
| 2.2 mi | 2250 CONNECTOR DR | 2250 Connector Drive. A project with 11 apartment buildin... | Inspection Phase | Jan 29, 2024 |
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Red flags on ownership and debt structure warrant caution. The property has traded 13 times since 2006 with three ownership changes in the past four months alone—most recently to Caterpillar Inc. on 12/08/2025—suggesting either distressed positioning or a corporate casualty sale rather than strategic hold. Debt totals $155.1M against a $67.9M appraised value (228% LTV), with $49.0M originated via TRECO SPV in March 2024 and $51.0M via DOF VI REIT in April 2021; absent maturity dates and DSCR data, refinancing risk is opaque but the rapid leverage increase and estimated sale price of $11.2M (83% discount to appraisal) signals the current owner is likely liquidating. The absentee corporate owner and frequent transaction pattern indicate this asset is now a portfolio clearing play rather than a long-term hold.
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The Carolyn is severely mispriced or data corrupted. The $11.2M estimated sale price implies a 4.49% cap rate on $3.0M NOI, but the $67.9M appraised value suggests the property should trade at ~$66M (applying the 4.6% submarket cap rate). The $35.1K price per unit sits 83.3% below the $209.5K submarket benchmark, signaling either a typo in the sale price estimate or a distressed transaction scenario. The 50.0% opex ratio and $9.5K NOI per unit are reasonable for Class B, but incompatible with a sub-$12M valuation. Request corrected financials before underwriting.
Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.
Based on most recent loan: $7,275,000 (Aug 2024, attom)
Computed from nearby properties within 3 miles of similar vintage
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The Carolyn is a 319-unit, Class D wood-frame mid-rise completed in 2018 with 347.3K SF gross area across five stories in Irving. Built to good quality standards and currently in excellent condition, the asset reflects mid-2010s construction economics with standard suburban multifamily specifications. The property's walk score of 57 indicates car-dependent access, limiting transit-oriented positioning in an auto-centric Dallas submarket. No utility inclusions or pet restrictions are documented in available records.
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THE CAROLYN is advertising $1.595M asking rents for its sole listed unit (studio), which sits 4.2% above the submarket studio benchmark of $1.531M, suggesting modest pricing power or a premium unit mix. Current concessions are escalating by unit type—up to $3.5K for three-bedrooms versus $2.5K for one-bedrooms—indicating softer demand at larger sizes relative to market opportunity. With zero available units reported across snapshots and only one active listing in a 319-unit property, the data is sparse and potentially stale; rent trend velocity and vacancy dynamics cannot be assessed from this snapshot alone.
Estimated from listed vacancies vs total units
| Unit | Beds | Baths | Sqft | Rent | Status | Listed | Days |
|---|---|---|---|---|---|---|---|
| Studio | 1 | 572 | $1,595 | Active | Dec 30 | 98 | |
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Dec $1,595
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| Apt 413 | 1BR | 1 | 572 | $1,470 | Inactive | Jul 6 | 397 |
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The Carolyn operates in a high-income urban micromarket with significant affordability stress at scale. The 1-mile radius shows 54.0% of households earning $100K+, supporting the $1,595 rent, but the affordability ratio of 15.0% is lean—renters are dedicating 30%+ of income to rent. This premium positioning is sustainable only within the immediate 1-mile radius; the 3-mile ring shows median income drops to $87.96K with affordability deteriorating to 21.9%, signaling the property relies on a concentrated, affluent renter pool rather than broad-based demand. Population density and renter concentration (81.8% vs. 64.2% at 5-mile) confirm this is an urban-core product—the property captures lifestyle/professional renters rather than workforce housing, but limited income tiers below $100K (10.3% under $50K in 1-mile) suggest narrow demand elasticity if market rents soften.
Source: US Census ACS 5-Year Estimates (2023) · 4 tracts (1mi)
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Unit Mix Alert: Data Integrity Issue
The reported unit mix is internally inconsistent and implausible for a 319-unit property. The breakdown shows only 3 total units (2 one-bedroom + 1 studio equivalent in listings), leaving 316 units unaccounted for. Either the mix data is incomplete or the property count is misaligned. Verification is required before proceeding with underwriting—this cannot support reliable rent roll or NOI modeling.
Estimated from 2 listed units (0.6% of 319 total)
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THE CAROLYN's $67.9M valuation reflects modest 2.8% annual appreciation, translating to $212.7K per unit—reasonable for a 2018 stabilized asset in the current rate environment. Land comprises only 7.4% of total value ($5.0M), indicating minimal redevelopment upside; the 92.6% improvement weighting suggests the property's value is locked into its existing use and configuration. With a single appraisal year in the dataset, we lack visibility into the post-COVID recovery trajectory or any market repricing during the 2022–2023 rate shock; multi-year history is needed to assess whether 2.8% reflects normalization or residual depreciation from peak valuations.
| Year | Total Value | Change |
|---|---|---|
| 2025 | $67,850,000 | +2.8% |
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Management dysfunction is driving a sharp rating collapse that undermines investment viability. The property's 1.2-point decline over six months (3.6 to 2.4) reflects systemic operational failure rather than physical deterioration: 94 of 319 reviews are 1-star, with consistent complaints centered on unresponsive leasing staff, inability to reach the office by phone/email, and slow administrative resolution. While maintenance performance appears adequate when residents connect with that team, the leasing and administrative functions show high turnover (one review notes staff tenure under 3 months) and create friction at move-in and renewal—the critical value moments. The 5-star reviews praise individual staff members (Nick, Colton, Brigitte) but this personality-dependent satisfaction pattern suggests operational inconsistency rather than systemized management, a red flag for a 319-unit asset requiring scalable processes.
310 reviews total
MANAGMENT TAKES YOUR MONEY THEN NEVER ANSWERS!! I am beyond frustrated with the experience my client and I had at The Carolyn. My client applied and paid all required application fees, yet we never received a single follow-up. I had to call and email every single day for weeks without getting an answer.
When I finally reached someone and put my client on a three-way call, the very first question the staff member asked was, "Does your client speak English?" This was incredibly offensive and bizarre, as my client had just greeted them in perfect English. It leaves us wondering if the lack of communication and the retention of his application fees without a decision is tied to his Spanish surname. Holding application money without providing a "denied" or "approved" status is unacceptable.
The onsite experience was just as poor:
Locked Doors: We tried to schedule a tour but could never get anyone on the phone. When we showed up during business hours, the doors were locked. We stood outside knocking while staff members literally looked at us and walked away. We finally walked in through the garage and someone let us in.
Phone Conduct: Every time we managed to get a ringing line, the staff would pick up and immediately hang up or not answer at all.
Management Issues: We were told Denver was the manager, but they never reached out or returned a single message and he showed us the unit.. why would you not follow up?
If anyone has the corporate contact information, please share it. It is unprofessional (and potentially a legal matter) to take application fees and then completely ghost the applicant. Avoid this place if you value your time or fair treatment. I do not know if maybe they are steering away from hispanics or what but it is not right and not legal. I have proof of all of my emails and calls with no response.
No complaints. Thank you for your assistance.
Have tried calling them for two weeks to setup a tour. Finally got in contact with someone name, Priscilla. She immediately, told me to just walk-in on Saturday at 9 am without getting my name. Here I am standing outside the office at 9 in 20 degrees weather and the office is closed because it opens at 10. Never had an apartment try so hard to not get an easy yes to their lease.
So unprofessional. Do better.
Owner response
I'm genuinely sorry to hear about the experience you've had with us. It's regrettable that there was a miscommunication regarding our opening hours, and we can completely understand how frustrating it must have been for you, especially in such cold weather. We are usually known for our professionalism and careful attention to details, it's disheartening to know that we weren't able to demonstrate this during your interaction with us. Please accept our sincerest apologies and know that necessary steps will be taken to prevent this from happening in the future.
Do not ever live here. RUN. the staff is extremly rude. ALWAYS. Thye never answer the phone EVER. They are just nasty people when you actually live here that barely do thier job.Its a stinky hell hole to live in. Gate always broke. In 4 years they system to enter the door as a visitor has not been fixed. If new management wa ts to contact me go for it! I suggest they get rid of ALL the current staff.
Owner response
We're terribly sorry to hear about your negative experience at our residences. We value your input and we take it seriously when a resident is dissatisfied. It appears we have fallen short in meeting your expectations with issues like the gate, phone service, and staff behavior. We can assure you that this is not the standard we strive for. We would greatly appreciate the opportunity to improve and rectify this situation, please feel free to reach out directly so that new management may address your concerns.
Awful
Owner response
We're truly sorry to hear about your experience. Our aim is to provide excellent service and we regret that it did not meet your expectations. If you could kindly provide us with more details, we would like to address any issues you might have encountered, in hopes of making this right for our residents.
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