CANAL II

Honest review for those choosing a place to live: I enjoyed my stay (would probably live here again). Nowhere is perfect but the issues I encountered were minor (detailed below) and wouldn’t deter me. There are some poor reviews about the staff, but during my experience they typically answered me pretty quickly - often the same day, I think always within 24 hours. Have not gotten a move out charge taken from my deposit yet - I will update if outrageous.

Pros:
-I never saw a single bug in my apartment
-Neighbors are quiet! Not sure if the walls are very insulated or if it is the quiet group that lives here. Maybe both. I never hear through the walls and rarely hear above me
-No extra charge for covered parking (a big reason I picked this place)(two garages, one with direct access to the buildings)(some units have private garages too). Plenty of guest parking
-Amazing complex to walk a dog. Overall, a clean and impressive looking. Long walking path by the canal (and small dog park too). Dog poop bags/trash cans provided
-Trash pick up at your door is 5 days a week
-Rarely had to call maintenance - no big problems with my unit. They came by pretty quick and are nice. Easily submit your request on app.
-You can text the office instead of calling or emailing.
-I had a canal view and felt my unit was very private. I never felt “perceived” by my neighbors (lol)
-I feel very safe in this area
-You can tour the actual unit you are renting (only if unoccupied). They won’t show your unit to people if you’re living there (have had this is the past and it is so weird)
-Can control the thermostat when you are away through an app
-Washer and dryer are pretty new models
-Every unit I toured looked different, which I liked because you can choose what works for you and your color preferences
-There are ducks(?) and bunnies near the canal. So cute
-elevators in my building

Cons:
-Recently people have not been picking up after their pets. Sometimes I see a worker coming around to pick up the poop, but not super often and it does build up before then. (They shouldn’t have to be doing it at all though, but it doesn’t seem like they are looking for the culprits). This is only a problem on the walking path. I wish they did more to identify the people doing this because it's probably only one or two, but it adds up
-The office doors aren’t always unlocked during operating hours. This hasn’t been a huge deal for me since I have never had a big problem, but if I did it could be frustrating
-There seemed to be a lot of yellowjackets in the summer. They were building nests on the ceiling of the garage and on my balcony. We are near nature though so I understand things like this may come with it, but I do think there are things to be done (removal of nests and traps please!). Gone by winter
-My particular unit got very little natural light. However, I did have a wonderful view. Obviously not fixable
-You have to use their trash can (provided) and there is often trash in the hallways waiting to be picked up. There are specific rules for when you are supposed to put your can out, but nobody follows these rules anymore and they aren’t enforced further than the staff sending out an email reminder that doesn’t change anybody's behavior. That pretty much goes for any email reminder
-Smart Lock. A plus to some people, but I would rather have a key. You have to change the batteries in them yourself and if they die you are locked out and have to pay $250 to get into your apartment (has not happened to me). I may not mind as much if the batteries were provided or the switch was done for you, but to me it feels like I have to pay to open my own door

Great apart “The Canal”, Farmers Branch, TX but $1700.00 a month for 780 sqft. Better bring your wallet and extra savings for these apartments!